Chick-fill-A can't seem to provide lids that actually stay on a drink cup. I heard a customer complain very loudly about this issue not long ago while I was dining there. And now I have had the lid pop off a milkshake spilling a sticky shake all over the carpet and seats in my car. One would think this multi million dollar fast food chain could provide its customers with appropriate lids that don't come off when picking up your drink. Never buying from this chain again. read more

I never take the time to leave a review for fast food because... it's fast food. You generally know what you're getting. BUT the employees at the Taylorsville Chick Fil-a were so wonderful this morning I had to pull over and leave a review immediately. Taylor helped me at the window and was so personable! I could have chatted with him for an hour. The sweetest, friendliest voice helped me at the intercom (I'm sorry I didn't catch your name!) too. I was especially impressed because I stopped for breakfast, which means the employees had been there since an early hour of the morning (coming off a holiday weekend!) and were still delightful. It seems to be an increasingly rare thing to receive great customer service, but that's exactly what I received this morning at the Taylorsville CFA. Thanks for brightening my morning! read more

Chick-fil-A - Chicken minis. Yum! - Fast Food Near Me - Taylorsville, Utah

I ordered one #1 basic combo w American cheese and two 8 count nugget kids meals. The line was effective and quick. BUT I have kids so obviously I waited to get home to unbox which is when i realized that EVERYTHING. Every single item was rung up as if purchased as an al la carte which did not meals specifically two kids meals. Moms. I know you hear me, we did not get kids meal toys which is life or death when it comes to kids and fast food. I was overcharged, did not receive a receipt, the entire order was messed up and cost me time and money. I called three times but never reached a real person and was asked only to leave a message. I filled out a complaint online and they didn't even say they'd follow up with me. This is not our first issue, we haven't been to chick fil a in months and this is the final straw. Mommas, you will save $10-12 for the same amount of food if not more and you will earn points if you buy from Wendy's. Use their app. Chick fil a can suck a peach milkshake read more

order thru drive through Always WRONG. Tonight ordered 2 grilled clubs, supposed to have bacon and cheese, but nope not on either one. was soggy and the chicken was half off of the bun. this location has gone downhill ever since the pandemic, always have to see if everything is in my order and Always it is screwed up. my fault to continue to come here. But not again! read more

I don't know what it is about this location, but they can never seem to get my order right. Today I ordered 12 grilled nuggets, a Greek and yogurt parfait and a kale crunch salad with three buffalo sauces and I got zero sauces so you can imagine my disappointment when I got back to my office and had no sauce to put on my salad or my nuggets. I also somehow received some soup that I did not order . So I'm sure another customer is disappointed. read more

For a quick, tasty lunch or breakfast, Chick-fil-A is my go-to. Although I don't eat here often, I'm always impressed by their exceptional customer service and effective drive-through. Even when they're busy, this location keeps the drive-through moving quickly. My favorites include the Spicy Southwest Salad, Spicy Chicken Sandwich, Waffle Fries (of course), and their Peach and Peppermint Milkshakes (available seasonally). read more

Come here and tell them you need gluten free menu items. They will immediately ask if it's for a gluten allergy. Dedicated counter to prep gluten free food. Dedicate fryer for gluten free fries. The gluten free sandwiches come with the bun pre wrapped separately and the sandwich fillings in a bowl with lid. Add your sauce, put it on the bun, and you're good to go. They have the staff to make the drive through quick and efficient. Conveniently located just east of the Regal Movie Theater and surrounded by shops. This is a good place to grab a gf meal and go. read more

Jocelyn was a great employee! The food was served perfectly and speedy. Personality very helpful.

This establishment only cares about their customers until they order and pay, ten people behind the counter half of them look at both: the lady in front of me, and I who are next to the front counter waiting to ask for assistance; but not one helps us. The employee at the front counter doesn't acknowledge us but only continues to assist and greet new patrons. Terrible. read more

This was an amazing experience for me and my wife. The food was amazing, the service phenomenal, and the atmosphere awesome. I recommend that everyone tries this place at least once. read more

Chick-fil-A - Coca-Cola Dr Pepper Spicy Deluxe Sandwich Spicy Deluxe Sandwich Waffle Potato Chips Waffle Potato Chips Chick-fil-A Nuggets. - Fast Food Near Me - Taylorsville, Utah

Christoper and hayden helped me today and might I add they where magnificent some of the kindest boys I've met

Completely left out all of the sauce for chicken, didn't have time to check because the line was backed up, dude even said he put the sauce in. read more

The food is standard Chick-fil-A. Do not order for delivery. They use DoorDash. DoorDash doesn't seem to be the problem. But two days in a row they messed up the order delivered it to the wrong address did not read the instructions deliver in person. If you need delivery I would go elsewhere read more

Always satisfied here. Nothing special that sets it aside from other franchises but the food is always good and quick. The workers are friendly and the place is clean. Good chick fil a to go to! read more

Their waffle fries taste better and non-greasy!

Avoid this Chick fil A. I love Chick fil A but this location is full of problems. Every other customer came up with problems with their order and so did we. Wrong order size, the order taker was constantly distracted, no straws for drinks (had to ask for them), nothing stocked out in the main area, including napkins, no sauces and they give eye roles when asking for sauces. Order 4569612 Reg 3 4/15/2023 3:03pm. I've never been in a Chick fil A so poorly run and such poor customer service. I'm quite shocked. read more

Ordered two Cobb salads at the drive thru. No dressing and no croutons for either salad were included with the salads. No napkins and only one fork. Also another time we ordered Cobb salads and they gave us the southwest salad. Not what we wanted. read more

Runs out of breakfast food like sausage .. awful rude about it to.. don't think I will be coming back I will jus stick to the other chicken places. read more

Give stars for their peppermint chocolate chip shake. They have the best fast food shakes even though we have a winter storm blowing in and it's cold it's still refreshing. Best drive through policy feel bad for those standing out in the wind but they got everything in my order correct this time even a little packets assaults right amount of catchup and mayonnaise five stars good job taylorsville Chick-fil-A read more

I never understood the hype over this place. We've come a few times (mostly before kids and it was drive thru, and out of state) so when they brought them to Utah I was like, I don't get it! Well, NOW I GET IT! We came inside after my son's soccer practice. 1st- service. OMG, I cant believe how friendly and attentive the workers are in a FAST FOOD restaurant. Everything from their interaction with my kids, to asking If we needed refills. 2nd- they have great chicken! I have a hard time eating chicken due to surgery usually because it's always dry. Not here! The chicken was so moist, and flavorful. I now look forward to when my kids are screaming Chick-fil-a! read more

Chick-fil-A - Spicy chicken sandwich - Fast Food Near Me - Taylorsville, Utah

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We came here close to closing with many other cars in the drive thru. Unsurprisingly, the employees were cheerful, pleasant, and patient, even when the order on our end was choppy and confusing . The food was DELICIOUS, with extra crispy fries! You absolutely have to get a cookies n creme shake- it will change your life. They were well advertised, and it looked like they had a smooth and efficient curbside pickup experience! Always a pleasure, Chick-fil-A! read more

I got a large fry and this is all it had literally looks like they ate half of it and gave me the leftovers I'm honestly disappointed because it was expensive read more

Chick-fil-A - Large fries - Fast Food Near Me - Taylorsville, Utah

I love chikfila but I came here twice working 2 weeks at different times of day just to give a different perspective and the workers were both females that helped me idk if they had bad days but were rude and the 1st time messed my order up the 2nd time had cold fries and missing kids nuggets found out at home it's their fault to not so do there job and my fault for not paying attention. read more

This location is very hit and miss!! Sometimes my breakfast is a dream and everyone is so professional, thorough, and cordial. And then there are days like today - the girl on the intercom didn't sound like she worked at chick fil a, I requested crispy hash browns and they came out soggy, she never asked about sauces, and the sandwich wasn't heated enough so it was also soggy. Best of luck if you take a chance! read more

The stupid bitch Valeria that works in the morning ruined my experience. She's always so mean and she never says my pleasure and this time when I came though the drive through she threatened me and said I was never gonna be able to come back when I didn't even do anything she's acts like such a b!tch for no reason at all I'm never coming back in the morning when she's working read more

I was disappointed today, because when the sweet boy who brought out my food curbside, he only brought out half my order. My fries were completely missing. Also when I went to "give feedback" in the app, that button is complete crap! Because the only question it asked was "I felt confident that my order was received and the team was working on it." Well I WAS, but then I wasn't when my order came out only half done... I had to send him back to get my fries, but he did help bring it back by asking me to verify that that was the only thing that was missing from my order. They also missed my chick fil a sauce. He was very fast in bringing my fries and sauce back out which is why I'm rating 3 stars today and not one. Thanks to the sweet boy who was great with his customer service! read more

Great location! Got the spicy delux and lemonade. Both were fresh and tasty. Good service. Fresh squeezed lemonade has become my new favorite. It is rare to find them : / read more

Chick-fil-A - Chick-fil-ADeluxe Meal and Fresh-Squeezed Lemonade - Fast Food Near Me - Taylorsville, Utah

This was the single most bizarre experience I've ever had ordering food. Anywhere. And I've eaten at Training Table. We pulled up expecting the normal double-lane situation where you order into a speaker then shuffle into line zipper-style behind the other cars. But they had kids standing outside, taking orders at the window of the vehicles. Our .... Order taking kid (?) was a young woman who welcomed us VERY enthusiastically, then asked what we wanted. There were no menus posted alongside the driving path, so we said we didn't know and that we needed to see the menu. She asked, wide-eyed, if we'd never been to Chik Fil A before and I said "no". She gasped (literally, actually gasped) and said "Whaaaat?? You're from Utah, right?!?" I said "no" again and she said "WHAT?!? Where are you from?" I told her Idaho and she said "And they don't have Chick Fil A there?!?" then just stared at us waiting for an answer. I asked if it was a problem that we needed to see a menu and she responded "Oh, no! Of course not. I'm just messing with you guys, hahahahaha!" Then she stared at us again. I opened my mouth to ask for a menu, and she interrupted to say she'd go get one. Once we had the menu, she STUCK HER FACE INSIDE THE WINDOW OF THE CAR and just *stood* there, grinning and waiting for us to read it and order. We were literally leaning away from her inside the car, to feel comfortable. She had finally pulled her face back out of the car and started taking our order, when the car ahead of us moved and she asked us to pull forward. We did, expecting her to walk up and meet us when we stopped. Instead, she crouched down and walked alongside the car, and asked my partner to give her the rest of the order WHILE HE DROVE THE CAR! Afterward, another man came up and said he would take our money (we paid in cash), and he literally just stuck it in a cashbox inside the podium his iPad was sitting on. We waited the same amount of time we normally do when going through a drive through to get our food, so aside from being...unorthodox, I'm not sure what the point of this bizarre, maskless, and unnecessarily intimate experience really was. Also, our chicken was kinda cold. read more

the managers were so rude when we told them we didnt get our second lemonade that they forgot to give us. the service was terrible. the lady taking our order was so distracted and went over our order so fast we couldn't double check she got everything and then quickly sent us on our way. We realized we didn't get our drink we told the guy giving us our food and he brought out our receipt saying it wasn't on there. the manager came out and was being very condescending telling us we can go through the drive through or come inside to purchase another lemonade. Horrible service all around, we expect this from other fast food places but least of all chick fil a. read more

Let me start off by saying, I love Chick-Fil-A. Just not this location. We just went through the drive through where there was literally three total cars. A very rare sight indeed. I ordered two spicy deluxe combo meals and a kids meal. The lady read my order back to me as such. I get to the window and she asked if I was picking up a mobile order. I said no. Then she asked me (a male) if I was Katrina. I said no. Then she asked my name. After telling her she said she didn't have an order for me. I reminded her that I just ordered it and gave my name at the drive through box. She finally found my order and read it back to me correctly...two spicy chicken deluxe meals and a kids meal. I get home and open my bag and what do I find? Two regular chicken sandwiches with literally nothing but two soggy buns, one....yes, one single pickle and the regular (not spicy) chicken breast on both orders. To top it off, it was cooler than room temperature and the fries were cold and soggy. Though the kids meal fries were piping hot, just not the other two. They also forgot to give us sauce. Needless to say, I will never return to this location. Such a bummer since its between my home and the in laws home. l will gladly drive out of my way to go to a better location from here on out. read more

Probably i'll never come back to this Chick-fil-A. The guys were nice at the beginning and ask me a name for my order. Spent more than 20 minutes to get my food because they didn't call me; if you ask for a name you're supposed to call the person then... I was staring at them and they didn't even ask if I needed something until i decided to ask them for how much longer my order was going to be. However my order was ready they just forgot to call my name, then when I finally get my food it's cold to start with, and then one of their guys decides to kick me out because they were closing, didn't even ask me in a polite way. He just said "I need you guys to leave because we're about to close". IF YOU WOULD HAVE GIVEN ME MY FOOD ON TIME I WOULD HAVE BEEN GONE BEFORE YOU EVEN ASK ME TO LEAVE! Very fist disappointed experience at a Chick-fil-A store. read more

There are only two things I ask when I eat at a fast food restaurant: one--that the food is good. And two--that it comes out quickly. I have been to many a Chick Fil A in my lifetime and there is nothing wrong with the food. Chicken nuggets with the special dipping sauce (Polynesian and Chick Fil A) with the waffle cut fries and their special sauce (bbq and mayo mixed) make for a delicious lunch! This particular one though.. The employees weren't very happy or kind, they kind of just moved through the motions. They forgot my beverage when they brought out my food. It wasn't very quick and it wasn't very clean. Unfortunately this time, the tastiest of the food did not make up for the quality of the experience. TIPS & TRICKS: * Go to another Chick Fil A, the food is the exact same but I'm sure your experience will be better! read more

There's Chick-fil-A in Utah?!?!?! Heck, I didn't think they stretched past the Mississippi River. I haven't eaten at a Chick-fil-A since moving west in 1998 . . . What the hell was I thinking? And now there's one, or more (many), in Utah. WOW!!! Now we have to get y'all further west . . . like to Hawaii maybe. It is a tad bit over priced, but since we live in Honolulu, it didn't phase us in the least. Worth EVERY dime. The service was friendly and super attentive. The chicken was everything I remember it being . . . absolutely incredible. They offer some "deals" like 30 nuggets for $12(ish). Mind you, that these aren't the pressed mystery meat that you will find at McDonald's, but REAL, slices/chunks of chicken cooked with LOVE (ok, peanut oil). I had the #2 meal: chicken sandwich with waffle fries and a drink for about $6.50 + tax. Not bad, but the fries weren't near as good as the sandwich. EXCELLENT!!! Drinks come with FREE refills locations . . . BONUS!!! (Although, someone told me that they limit the number of refills you can get in their mall locations - one. Makes sense). I will go back, maybe not to this location in Taylorsville, but I'm sure I'll find another. Oh, and our order took longer to get than expected, so they gave us a couple cards for free chicken strips/nuggets as an apology. The young man who helped us was also very courteous and apologetic. Thank you. read more

I don't take issue with Chick-fil-A at all. I love their menu, their consistent service, and their desserts (yum!), but no one messes with my coffee! I was here 7/14, ordered one of their biscuit sandwiches, hash browns, and a medium coffee. When I cracked the coffee open, you could tell the dairy creamer they used was spoiled. Usually when milk products are out of date, you start to notice a separation of sorts, and that plenty showed in my cup of coffee. I called the manager and he was real apologetic, even offering another coffee. I took him up on that offer and again, had no issues at their location this morning until I peeled the lid over my coffee and saw the same issue again... spoiled cream. I really don't want to give their store a bad rating because it's not reflective of the experiences I've had before, but when quality is compromised, even sour, I need to address it. Hopefully it's a quick fix. read more

Chick-fil-A - This is the second time I go here to get coffee and the same issue: Their creamer is spoiled! - Fast Food Near Me - Taylorsville, Utah

Truly a great delivery MiL and thank you for my little message that you guys left in my bag very grateful and for future reference I will make sure to order my drink separate and not within the order my apologies I'll make sure I correct it next time thank you for letting me know but food was hot perfect and ready thank you so much!!! Will be getting more food from this location read more

Chick-fil-A - Fast Food Near Me - Taylorsville, Utah

What is the point of asking how many sauces just to get home to find two, if you're gonna be stingy with the sauce might as well start charging for it like McDonald's. When I crave chick-fil-a I crave the chick-fil-a sauce. Just disappointed, because I love this place. read more

My family and I came through the drive-thru on Friday July 3rd around 2pm. I have never in my life had such a negative experience at a Chick-Fil-A location. When we first entered the queue, there was someone who appeared a manager in a button up shirt (not the solid red polos the other team members wear) who was yelling in frustration at the women who approached us to take our car's order. He was frantically waving his arms and looked upset that not all the cars could fit properly inside the area, as it was very busy at the time. We rolled down the window to order right as this manager grunted loudly, threw up his arms and stormed away from our server. Shockingly unprofessional. She was not smiling, but took our order quickly and scanned our app. Not one employee said the famous "my pleasure" the entire trip, which was surprising, and the back door had old boxes falling out of it. The restaurant looked messy, and not one of the team members was smiling. This is the kind of thing I would expect from McDonald's, never Chick-Fil-A. I will not be returning to this location soon. read more

Chick-fil-A - Boxes stuffed into the back door. - Fast Food Near Me - Taylorsville, Utah

I'm not sure why I keep having hope in this place. This time they forgot items in our order. We couldn't use the lobby, so we had to get in line for the drive through to get our missed items. This place charges a small fortune for what they gives, gives poor service, rushes people through just to get the next person's money! I'm very disappointed with this chick-fil-a. Also, they use so much plastic in their packaging. The quantities are minimal. It's nearly $10 for a chicken salad now and the portions just keep getting smaller. This salad should be no more than $7. The grilled chicken nuggets are so small and the costs are astounding, so high for what you get. You know some people are living high off of our money. It really upsets me to see a large company run like this. However, I will say I am impressed with how clean the property is kept. read more

They were genius to offer deals to families attending the Regal Cinemas $1 movies next door this summer. I hope thy do it again next year, they got us every time! We also enjoy going here to see how many times we can say 'Thank You' to the staff, so they will always answer with 'My Pleasure.' You know they've got good training when they never mess up on that! I think I'll make my kids work here someday . I gave it one less star for the fly that was buzzing around (just one, no infestation, but still annoying), and not everyone knew the deal for the Regal Cinemas thing, so that could be improved. Other that that, we had a great visit! Thank you! (Wait for it... wait for It... ) read more

Beware of shrinkflation! Love CFA, eat there 2-3 times a week but probably won't continue. Best employees ever, food quality is good but we ordered the 4 piece fingers meal, which were each roughly the size of a finger! Wasn't enough to fill a toddler's tummy. Sorry CFA, we'll miss you! read more