Food is awesome and the service is amazing.. will recommend 100% I love the drive though service.

Sorry the area has become worse since they opened in 2013. Was fairly normal for a few years. Then got affected by the area. In 2019 a woman in the lane next to me yelled her order while pulling her car forward when I was already following the car in front of her as I had made my order, but she was the type that said something like she she was gonna do to me when I honked. They used to have the common sense to tell you follow this car through the speaker. It became every man for himself, stopped going there after that. Be careful in this area used to be a hardworking middle class area it's been on a hard decline despite the fact it's more busy than ever. Also terrible traffic nightmare here bad location they needed to think ahead, they are very very successful and hire good staff but you need twice the property size I'm sorry. Plan on spending a long time here at lunch. read more

Service was nice but their chicken sandwich is so small now. I mean it's tiny and I ate it in two bites. I also got a spoonful of kale and it was gone in 4 bites. Not worth the 12 dollars I paid. Will not be returning. Service was excellent though. Oh and the strawberry lemonade was lumpy! read more

I don't feel Chick Fil A food is a 4 star, but this rating is based off of the location experience. We all know Chick Fil A and know the quality. This time I did a walk in to get an Oreo milkshake. Milkshake was thick and good quality! A good quick option for a shake. As Chick Fil A tries to exceed at, they do always tend to have good service. I saw the workers coming out to tell customers that their food was almost ready. I also saw them washing their hands for 30 seconds and using the paper towel to turn off the faucet - pretty impressive hand hygiene there. read more

Food is good but salty. Staff is always polite and attentive. The ambiance is moderately noisy and very busy. It just reopened.

This Chick-fil-A is just all of the others! Crowded inside & long drive-thru line but worth the wait! Do not be intimidated by the long lines- they move fast! In my experience, food is always served piping hot and is perfectly made. The messed up my order once but fixed it with no hesitation! It's located in the middle of Rt 22! Turn in via the old 7-11 parking lot and follow the signs. The biggest hack is ordering via the app and going inside to pick up your food. That'll definitely cut down on your waiting time! The workers here are always extra friendly and courteous. I've yet to have a bad experience while dining in or taking out from this location. The place is BUSY- being busy is a GOOD thing! Wait it out and enjoy the magic of Chick-fil-A! read more

Chick-fil-A - mini chicken biscuits - Fast Food Near Me - Union, New Jersey

Throughout the years this location really went down. I've waited for so long in the drive thru, got to the order section nobody spoke to the speaker drove up bc I was holding everybody behind . When I got to the window i notified them of the situation and the girl at the window had an attitude so I just left . It's ridiculous that I waited so long hungry didn't get to order bc someone didn't want to be at work . I'm very respectful and patient but if you dont like ur job just quit . I've been a loyal customer for years but guess imma just find another location. read more

Had a gift card so I stopped to dine-in ... I'm not a frequent chick fil a person... But this place was great, Tara behind the counter was the most polite person ever, offered a water cup too because she knew deep down I need a gallon a day. Also the person who handed me my food was nice too lol... the food was great vibe felt like the 90s where everyone was just happy. I WILL BE BACK read more

Never had a bad chick fil a experience until this afternoon, but never been to this location before. While ordering pickup via the chick fil a app was amazingly fast at this location (Union, NJ) to recieve food (faster than any other location i have been to), the reason become clear when we bit into the sandwich and nuggets... very very dry. Perhaps has been out under heat lamp or something for hours. The nuggets were more like chicken chips or jerky, not the normal thick juicy pieces we are used to from other chick fil a locations.... see attached pictures. Threw them out. We did eat the sandwiches but had to sip lemonade after each bite. Chick fil a corporate needs a mystery shopper to visit this location. read more

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The chicken is great. So incredibly Kristy. The milk shake was amazing and the fries are so weird ( in a good way)

Happy with the service here. Food was hot and fresh and staff was nice. They don't carry lemons for the sweet tea but other than that, no complaints. Restaurant was clean and so was the restroom. Will visit again. read more

Definitely not on par with the Chic fila standard I'm normally accustom too. This is even below 7/11's standard. Bread was stale, meat was tough. Just look at this picture. If this looks tasty for breakfast then enjoy. I can't believe I'm saying this but I'm heading to Mc Donalds for breakfast. Tossed this ‍ read more

Chick-fil-A - Stale and old - Fast Food Near Me - Union, New Jersey

It was busy hours, but Salley (11/28/23 4pm) made my experience enjoyable in the dinning area! She was kind and energetic with plenty of positivity! The food though was a bit lukewarm but I guess that's understandable that it's busy post work hours. The inside was not loud and it was clean. A good stop just for the service alone read more

Not Gonna Lie, The Crave IS REAL People!! Nothing and I Mean Nothing Satisfies My Chicken Sammich Cravings like Chick-fil-A does, period end of story, rolling up the sleeves and putting the phone down so I can concentrate on the task at hand: consuming pure unadulterated YUMMMMERS!!    They use real humanely raised chickens here from Eggs to Fillets with no fillers or byproducts added. Plus they source smaller breeds of chickens in order to avoid any health concerns which are constant issues found in the larger birds. And no antibiotics are used in any of their animals raised for human consumption. So you can stop wondering why their food always tastes so moist and delicious because Bill the Grill just told You so. And I'd Never Steer You Wrong!!    Speaking of Steering I found the drive thru here to be a very solid operation and I received everything I ordered including extra sauces as requested in a timely manner. I'd hit this spot up again in a heartbeat whenever I find Myself in this part of the neighborhood. Come And Get Your Munch On!! read more

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Zamir showed superior customer service in the drive through! Talk about service with a smile, and he went above and beyond to make my experience amazing tonight. Keep up the great work, team!! read more

Came here for some grilled nuggets. It's Chick-fil-A, nothing much to add. It was good!! Live their waffle fries!! read more

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The cookie parfait is to die for I love it so much service is amazing I come here all the time and love the staff I'd recommend coming here even if you're not too hungry because everyone who works their does their best to make you happy and they know how to. read more

Chick-fil-A never seems to disappoint. We came here for pick-up on a Saturday around 11am and there were a decent number of people grabbing food. Everything was just as tasty as usual! I especially love the grilled chicken options because it makes me feel a bit healthier. read more

Chick-fil-A - Interior - Fast Food Near Me - Union, New Jersey

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I love chick fil a and no they don't pay me to say it! I find the food to be healthy, has huge variety of sauces and dressings, service is friendly and fast, place is clean. They also have a children's play area to keep them busy. I recommend downloading their app onto your phone. Each time you place an order, scan your app and you collect points to redeem free food. Trust me, if you eat at chick fil a often, the points will add up in no time. First time stopping by this location and of course same as most chick fil a I've visited, the maintenance and service here is just as great. However, this location provides mint candy with all orders, which is great. The parking lot has limited parking spaces as it is a shared lot with other businesses. There are some seatings outdoors. I would definitely come here again when I'm in the area to shop in Route 22. read more

Chick-fil-A - Spicy southwest salad - Fast Food Near Me - Union, New Jersey

I wanted to stop at Chic fila because I really like their lemonade. I went through the drive thru with no line and no wait. I didn't see the small size on the menu so I had to ask if it was available. She said it was so I ordered a small lemonade. Everything was quick. read more

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Chick-fil-A is sooo yummy and I would definitely go if in a rush! Quick service delicious food and kind people!

I live chick fil a and this once never disappoints. The only actual issue is the drive thru line...it's ALWAYS around the entire parking lot. I've once waited 49 min just to put my order in. But it was worth the wait at the end lol. The waffle fries are my favorite on the WORLD. Ask for lots of Polynesian sauce read more

Chick-fil-A - Gone - Fast Food Near Me - Union, New Jersey

The food is always good here, and the service is always on time. The ambiance is admirable

All the news over the last few days over a 'rival' chicken chain led me here today-and I'm glad I did. Three staff working the drive through made the purchase easy. And the long line (at 4pm!) moved rapidly. If only every fast food was so well managed! But my chicken sandwich was crispy, juicy, full of chicken flavor, and piping hot. Terrific waffle fries too! Love this chain! read more

The wait is ridiculous at this place. Sometimes you get your food before you reach the window but there's no was to escape the drive through line once you're in it and your food comes. By the time you get off the line the food is cold. The staff works super hard to accommodate the demand but the line just never fails to be long at any time of the day. read more

Delish! Just like all the other chic-fil-a's I visit! The food was hot and fresh. We got the spicy chicken deluxe and we were not disappointed. You cannot go to Chic-Fil-A without getting the lemonade which was great- a little sweeter than my usual but still loved it. My only issue was the wait time. It seemed like the system in the kitchen could use some improve. We waited a while. One thing I pride the chain on is not having a large variety of options which allows them to be even better at their trade...that includes promptness in receiving food. It was lunch time so it was busy inside and in the drive thru line but that should be planned for. That is my only suggestion is to improve on the wait. read more

Chick-fil-A - Spicy chicken deluxe - Fast Food Near Me - Union, New Jersey

I've come to this location multiple times. The line for drive thru is always super long but they have a smooth process and move very fast. The service is always friendly. The only downside is the I consistency in my order each time. I usually get the same thing 12 piece chicken nugget with large fries and sunjoy. What I recieve is anywhere from 8 to 12 nuggets (for my 12 piece order) and for fries it's rather disappointing as they only barely fill it halfway. Other than that if they can sort that out no other complaints. read more

Lets starts with the fruit bowl. It contained mostly apples & i really hate apples. It also contained oranges, strawberries & blueberries. The blueberries were mostly tart. The salad was disgusting. It consisted of lettuce, tomatoes, cabbage, cheese, carrots & maybe nuts. I hated it. The italian dressing wasnt good either. Way too much vinegar. The waffle fries were decent. read more

Chick-fil-A - Salad, fruit vowl & waffle fries. - Fast Food Near Me - Union, New Jersey

Updated Review (2/14/2020): I was FIRST in the drive-thru line and had to wait 25 minutes for my Mobile order! Reason given: "There's only one cook and nobody else" This is completely UNACCEPTABLE!!! Hire more cooks and competent employees for the morning shift, who keep customers informed! Old Review: Seems like every time I order through the mobile App for in-store pick-up, it's always a negative experience! The employees just stand around behind the counter waiting for orders and not updating the customers. I had to wait close to 30 minutes for my mobile order and they still got it wrong!!!! Word of advice: Do NOT go on a Saturday night! Too busy, and short on read more

Beware!!!! Drive through closes when it gets busy leaving only an order ahead option with the Chick-A-Fila ap. Some workers are wearing masks, some are not. When you are called in, they START to put your order together...Uggh- but it is Chuck-A Fila and it's delish... read more

I just want to update this review because within 24 hours, the night time manager of this location (Sidney) reached out to me to explain the situation yesterday. The restaurant was indeed backed up last night and I was supposed to get a call to inform me of that through the app but I didn't. I really appreciated her taking the time to call me and apologize on their behalf, especially so quickly. That doesn't happen often. read more

I love Chick-fil-A and apparently a lot of people do because the line here is always, and I mean always, at least 7 cars long. This visit I tried something new. I got their new Mac and cheese as well as a frosted caramel coffee. In total it was $7. The Mac and cheese was good but not worth the 10 minute wait in line and then another 10 after ordering (this was the wait inside). I like how shredded cheese was added on top of the cheese sauce, if you live close and are willing to wait I do think it's worth a try to see for yourself. The frosted caramel coffee I did not like at all. It was far too sweet and more liquid than icy. I still love Chick-fil-A but next time I'll stick to my usual order read more

Chick-fil-A - Mac and cheese - Fast Food Near Me - Union, New Jersey

This Chick-fil-A has seriously gone down hill from when it first opened. I used to love this Chick-fil-A and would go there quite often, but now I vastly prefer going to other locations even if it is out of the way. Service is abysmal now. Did curbside one day and the employee was squishing my bag between their arms and their chest and open the sandwich to get a cold, squished sandwich. Food is never warm. Fries are not even filled properly. The food takes years to come out. Incredibly disappointed in the direction that this restaurant has gone. read more

This might be the worse Chick-Fil-A locations I've ever been to. I've been here a total of 3x, thinking maybe they were just having a bad day but this time will definitely be my last. I ordered through the app around 3:50pm which honestly is pointless because it's like they don't make your food until you arrive anyway. I couldn't choose curbside pick up because of inclement weather which was a week ago but whatever, I decided I'd go inside to get it. Around 4:00pm I get a notification that my food is ready, I honestly though it was a bit fast but I proceeded to go inside to a long line of others waiting. Even though the app said my order was ready, Alfred waiting 25min, it still was not. Listening to others complain around me that they had the same issue where the app said it was ready but it's not. The same thing happened to me last time but I brushed it off thinking it was a glitch. I honestly think they aren't meeting goals so they are saying meals are ready than they are. After 35-40min i finally get my food and walk back to the car. I start taking the food out to eat but: 1. The fries are cold so I go BACK to ask for new fries, which they happily gave. 2. I get back to the car and notice all the sauces are missing and by this time I don't even bother going back. 3. I ordered a salad to which the dressing was missing and there was no fork but there was a spoon to eat my salad with. :) On top of all this, their attitude was just rude. Maybe the location is understaffed but that's something management needs to handle then. Awful experience. read more

there's always an issue when placing an order online. orders are marked as delivered even though it wasn't. not sure if they need training on how to use the apps at the store read more

I'd been boycotting this place since 2012 because- Oops!- their hate was showing. Well, they're better at hiding it now. For fast food, they're fast indeed with friendly service for a 3-meal order within 3 to 5 minutes depending on milkshakes. Their Waffle Fries are good but even better with their Chick-fil-A sauce- ask for lots. This sauce also gives their sandwiches a hand, which I dip directly. Their slightly Spicy Chicken Deluxe Sandwich has a juicy, breaded chicken breast with tomato, lettuce, pickles, and pepper jack cheese. This is the one to get! Though their Frosted Lemonade barely has any real or fake lemon flavor, their classic shakes satisfy. Kids meals can be customized with chicken nuggets (grilled or fried) or chicken strips, a wee apple juice box, chocolate/plain milk, waffle fries, and applesauce or a fresh fruit cup. Then a little Captain Obvious here, but their chicken nuggets are nicer than at most other fast food places. In fact, their kids meals are better, all together. By default, they include a small prize for kids 3 years old or older. If requested, they have a different one for younger kids. Right now, it's a cute, little illustrated board book by "Make Believe Ideas." read more

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I had the honor of speaking with Manny for ordering catering this week for our frontline workers in the Respiratory Department at Overlook Medical Center in Summit NJ. Manny was kind, patient and very professional. In addition to our order, Chick-fil-A donated 20 Chicken Sandwich Boxed Packages. The order was ready at the discussed time allowing the meals to be delivered by Travelers Taxi & Limo Summit, NJ and arriving to Overlook Medical Center nice and warm in time for lunch. Thank you all!! We love Chick-fil-A Union, NJ With gratitude, Carol & Wayne read more

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I placed an order from the app. I arrived 10mins after...only to still be waiting here 15minutes later. And now I'm late for my online class, waiting for a CHICKEN SANDWICH AND ICED COFFEE. This is reluctantly my first time ever being here and unfortunately it shall be MY LAST!!!!!! Im mortified at how long this is taking, and would suggest that additional help is hired because clearly this location is a madhouse!!!! read more

Chick-fil-A - Fast Food Near Me - Union, New Jersey

This is my Chick-fil-A! I wish that there was one closer to my house, but oh well. A 25 minute ride is totally worth it for this place. First off this place is in the middle of a major road/highway. Getting in here isn't that bad, getting out, good luck! The lines are always long! Expect to wait up to a half hour or so for food... But its worth it! There is usually a ton of traffic on the road to here. That half mile you are on it will take 10 minutes or so! It is a 50 mph road, so when you exit, fly! This is a typical Chick-fil-A. Christian music playing in the background with only the melody. I enjoy singing along to it lol! It is always very clean. They also put fresh flowers on each and every table. It really is well taken care of. The bathrooms also serve mouth wash! I've never seen that anywhere else!!!!! Their chicken here is crazy good! like OMG! Ive never had a bad sandwich! I am partial to their frilled chicken, add some Chick-fil-A sauce on top and wow! Out of this world. Their nuggets grilled and fried are super good, I prefer the grilled. They need huge party trays for that! Their cookies are stellar as well. Their fruit cup needs a little love, but its a good alternative to the fries. OMG their fries! so good! I cannot describe how good they are! I don't have any issues with any of their food, except maybe their salads, its sliced chicken instead of their fresh grilled. I always have excellent customer service here. Everyone is super friendly and helpful! If you are in the state, you need to come here lol! Or your local Chick-fil-A. HAHAHAHA! read more

Probably one of the best " fast food" chains. Chicken is good and seems real. They have grilled chicken option that is good for a healthier option. U can. Have bottled water as apart of the beverage in the meals. Drive thru is fast here. Staff are professional, courteous and friendly . Waffle French fries are awesome when they are hot read more