This particular chick-fil-a is THE BEST!!!! They are always busy but super friendly service. I always feel happy talking to the people that work here. The always I repeat ALWAYS gets my order right. And even though the drive-through is wrapped around the building. They are still fast.. Food is always good no matter what I have ordered . I love this particular Chick-fil-A restaurant. read more

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Ok it's 10 year anniversary and uncle is in charge to pick up the kids order made the mistake of giving my brothers name instead of sister. Oh well the red shirt staff at Chick -fil-A got it together. The vibe is always smiles here but I did take another 10 mins to make sure the order was correct. overall standard excellence at the place cows approve.Manager Antonio W. read more

Chick-fil-A - Chick-fil-A Nuggets - Fast Food Near Me - Virginia Beach, Virginia

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I normally only go through the drive through and the wait varies depending on the time and day. They have two lanes, and the staff has always been very friendly when taking my order. I've never had a bad order from them. Food has always been fresh and they are not stingy with the sauces and condiments. read more

Thank you so much Everyone at Chick-fil-A for being so kind, very welcoming, and very understanding when I came into this Chick-fil-A this evening, where I thought I was going to be meeting my friends from Younglife Capernum this evening at this location. It turns out that I went to the wrong location this evening, Thank you so much for greeting me with a smile, and apologizing to me ,when I explained that I went to the wrong location and wanted to end up ordering some delicious food from this location for dinner this evening after being very upset, about missing my friends from Young-life. .My food was very delicious, and I really appreciate everyone who made my food during a very busy work day today and continues to work hard every day. I look forward to returning to this awesome location again soon . Thank you all so much for everything you all do, to make sure customers like me get excellent service . Sincerely, Brady McPherson read more

Not too sure what goes on at this location. It is always a long wait. And almost but not always the orders are messed up. The staff members are great, customer service is amazing and everything gets corrected. But it it a hassle and the lines and location are extremely difficult. Food is always delicious and fresh. Wish we had another chick fil a close by. read more

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Me and my partner love to come here on our dates, we love the chicken here, the service is also quite good, the workers always say that it's their pleasure. read more

I utilized the drive through this morning for breakfast. Both lanes were open and service was quick. Once I got up to order, my lady was super friendly. I ordered without any issues. I paid with cash and was pleased that the lady could take cash right there. I'm not sure if that's new or just at random locations, but I haven't been able to do it at others in the past. That was nice. I pulled around to the window area and waited only two minutes or so before my food came out. Everything was hot and I had my straw and sauces. I'll def come back to this location. read more

Chick-fil-A - Chicken, Egg & Cheese Biscuit with bacon - Fast Food Near Me - Virginia Beach, Virginia

This Chick-Fil-A is always crowded and I hate the entrance off First Colonial is downright awful during peak travel times (which is most of the day on this busy road) and it backs up around the building, into the lot, and sometimes onto the street. You can get trapped inside their parking area and can't get out. It's stressful. Because of these issues - I avoid it at all costs unless it's late at night and I know there will be less traffic and less chance of getting stuck. Recently, we came around 9:20 when they close at 10pm. Their dining room closed at 9pm - which is not noted online or on their door. The agent at the drive through was polite and friendly as always. At the window, they had a ton of employees working inside but there was a wait and they were all giggling and laughing and horseplay. My husband had a coupon which wouldn't work at the drive-through so we had to pay at the window. He added an ice cream at the last minute and they made about 5 before they got it to where the ice cream wouldn't fall off the cone as soon as they started walking to us (we could see it). I wasn't impressed. read more

Chick-Fil-a is pretty standard no matter where you go. The people are friendly and fast. The food is always hot and fresh and if it's not right make sure to say something. They will fix it. This one gets a four stay due to the dining area. It was just not as clean as it could have been. read more

Chick-fil-A - Fast Food Near Me - Virginia Beach, Virginia

Drive thru is always faster. And at times I purchase the chick fil a sauce at the drive thru.

This review is based only on the catering. You can't go wrong with an office catered lunch from Chick-fil-A. We kept it simple with a large salad, chicken nuggets, waffle chips, cookies and ice tea. The salad was fresh with lettuce, tomatoes and cheese. Not much else. But it was fresh. The chicken was good - a little cold but that's going to happen. Everything else was good. The staff is always friendly but man this Chick-fil-A is so busy that it causes the cars to back up on Republic Drive. You can get through the line pretty quick but I prefer to go at off peak times. read more

This is my 1st time to eat at Chick Fil A.I was so excited to finally try there food.I must say I wasn't disappointed.I had there spicy chicken sandwich n waffle fries n dam!!!It was the bomb especially there dipping sauces was so flavorful!!.After that I went back a few more times before I had to head back home.Back where I'm from there is no Chick Fil A.My next trip if a Chick Fil A trust me I'll be there!!.Oh Sori to me there grilled chicken sandwich sucks. read more

Chick-fil-A - Spicy chicken sandwich meal.So good!! - Fast Food Near Me - Virginia Beach, Virginia

After several successful curbside orders I'm prepared to upgrade and put them in A-OK. Using the app has now become a way of life for many and it's effective. They have quadrupled their curbside operation and added a feature for a parking space number to add so they can easily locate. Food has come out in less than 5 minutes hot and tasty. Staff have been pleasant. I did have an issue of no straw on a frosted lemonade once that was annoying. But overall great job to the hard working staff. Look for an eventual expansion of this store in late 2020, early 2021. The parking lot will also be reconfigured. Be on the lookout for new menu options and meal kits. read more

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I was casually eating food with my friends for dinner, enjoying myself. Five friends laughing will probably be a little bit loud. However, we shushed ourselves and thought tried to keep it down. A few minutes later, this insanely rude worker comes over and tells us to shut up! I was flabbergasted. You should be ashamed of yourself. I pay you to sit and eat and your restaurant, and you decide to disturb us like that with your rudeness? What a disappointment. 1 star. The food was OK. If I could give negative stars I *MOST CERTAINLY* would. Disappointed. For compensation I request a 25 dollar gift card AT THE LEAST. read more

Chick-fil-A - Fast Food Near Me - Virginia Beach, Virginia

WORST CHICK-FIL-A ALERT!!!! EVERY. SINGLE. TIME. I come to this location, I have issues! 1. RUDE staff! 2. Today I got here at 10:27am and thought lunch started. The girl rudely informed me that lunch had not started yet (starts at 10:30am) and instead of taking my lunch order (because of a solid 3 mins left)... she had me loop back through the line and the wait to come back through to order. ABSOLUTE WASTE OF SOMEONES TIME! 3. RUDE delivery. This is the McDonalds of Chick-fil-A's!!!!!!! To the owner of this location: Do not get too comfortable thinking you have guaranteed business because I have seen a few Chick-fil-A's close down! Your location has functioned poorly since it's opening a few years back and we can't ever be sure when that will finally take its toll. read more

Chick-fil-A - By the time I got to the window the first time... IT WAS 10:30am! - Fast Food Near Me - Virginia Beach, Virginia

You ever show up to a location & just know you're interrupting something? Definitely the situation here as I went through the drive thru. Regardless, food was good and we enjoyed! Food served on trays & I love how the double drive thru continues all the way to the window. Wouldn't say it made the service any fast though. I'd definitely say to pay attention to the signs for the drive thru/exit because you can easily end up in the wrong lane + there's quite a few cones out! read more

I had an interview a few weeks back got hired had my orientation on December 9th picked up my uniform and today they call me to tell me I'm fired before my first day on December 11th because I'm apparently not a good fit for the team. I am also a disabled Veteran I've recently separated from the marine corps I was looking for a job. They preach family environment and yet this is how they treat Veterans read more

Always good and consistent!! Customer services always great!! Love chick fil A!!! Always clean ! read more

So they were closed a month and some change for yet another remodel?? Yet, this location in the drive thru is just as inefficient as it was before the remodel. The drive through model at this location makes no sense. Thought this would change with the remodel but obviously not. Why they serve folks who ordered AFTER folks ahead of them have ordered makes no sense. I am willing to drive over to the Lynnhaven location to avoid the lunacy that is this location. read more

Takes way to long to get food here. It's awful to sit in a line for 20 minutes. Idk how they can fix it

Late Post: We went to this place for more than 3X. We were stationed here before. Great staff / crew members. They always provide great customer service!!! read more

Chick-fil-A - Fast Food Near Me - Virginia Beach, Virginia

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Lunch hour rush, and they only have 1 cash register open . Really! It's not a way to manage a busy time of day.

Food quality was only ok at best, but not indicative of normal operating Chick-fil-A's. This is a second visit and the quality of service is consistent enough to warrant a bad review. Both times my party was given a wrong order AND once we got our correct orders the food was only luke warm, no sauces as we asked for them and no straws for the drinks. Very disappointed at the lack of attention to detail and deficiencies in training read more

Slow, incompetent, order wrong almost every time. I don't know what happened to this chik fil a. Before the remodel it was fast and friendly. Now the line goes out to the street and I always check my bag to make sure my order was right. On top of it the curbside is always "unavailable." The times it was available I could have waited in line and got my food faster. Avoid at all costs read more

The staff was super friendly. No complaints for them. The problem I had was my food. I ordered the cob and a cup of soup. The soup was great but the cob was the smallest I have seen from chick fil a . I asked for no tomatoes so I understand they have to make it fresh, but it was not only half the size of the normal salad I get from there but there were still tomatoes... fortunately I am not allergic, but I just don't like them. It is unacceptable to not only leave tomatoes in but also give me a half size salad. When paying nearly 9$ for a salad I expect it to be right. It wasn't read more

Chick-fil-A - ows a salad with a fork in it - Fast Food Near Me - Virginia Beach, Virginia

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Chick-Fil-A is supposed to be the gold standard of customer service. This one needs to improve. The hash browns container is not even half full and the food is not hot. When I pointed out to the cashier they were Will to fix the issue but the manager said no. Try to avoid this Chick-Fil-A if possible and if not just don't expect the same service and quality food you get from the other Chick-Fil-A stores. read more

Order was cold . One kid out there humping both lanes at the drive through poor guy was beat down. Food was cold and lines where slow because the were beating down that one kid instead of giving him some help COLD FRIES SUCK read more

This chick fla use to be fast and efficient. But for the past few months it has been horrible the customer service is a 2 out of ten and I wait in line for 45 mins for fast food. If you want chick Fla I don't recommend coming to the first colonial location I would recommend going somewhere else. Not worth your time read more

This is usually my go to location, but lately their customer service has been slacking (that's putting it nicely). Today I waited until they opened after getting off of work when they started talking on the monitor I wasn't sure if I was at a Burger King or a Chick-Fil-A. Not to mention getting my order wrong on multiple occasions. I'm going to have to take a step back from this location for awhile. Let's be honest the reason Chick-Fil-A is prominent, is because of customer service, when they start to lose that they become just like every other fast food restaurant. Hopefully they improve in the future. read more

Definitely going down hill. Customer service isn't anywhere near as friendly & with hair being found in our chicken sandwiches it's getting hard to justify returning! Our last order had a hair in the sandwich, they forgot my husbands sandwich completely, forgot all of our sauce, and to top it off they were out of cookies for the milkshakes! Not sure what's going on! read more

Holy crap is this place slllllllooooooowwwwwwww no spicy chicken biscuit. 25 minutes in a drive through with 3 cars in front of me does Chick-fil-A think this is fine dinning? It's drive through. I can go literally eat at a sit down restaurant just as fast. Skip this location. It SUCKS!!! read more

The food is always good of course. The lines are almost always long. Sometimes it is pure madness which has led me to park and go in a few times. When I've gone in service has been speedy and the staff provided service with a smile. This location has a kids play area. I came here with a friend and her 2 year old and the little guy had a blast and so did the other kids. I get the exact number of condiments I ask for at the drive thru, I don't want to run out of ketchup for my waffle fries. read more

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Food is normal, delicious CFA food. Speed is the issue here. No point in placing a mobile order for pick up when it still takes 25 minutes once you arrive. The general booth location has speed and service down to a science. The slow service has happened multiple times at this location. I have never had a CFA be this slow. Also as I was standing there with several other customers who were complaining about the same issue I observed no less than 3 folks come in with problems with orders they picked up from drive thru. This location needs an audit and maybe ask for help from general booth. read more

Always great and fast service! They definitely know how to get your order right and give it to you with a smile! No matter how long the line is they always give you your food so fast! read more

Chick-fil-A - ows chick - fil - a - fil's exterior - Fast Food Near Me - Virginia Beach, Virginia

Very disappointed. We came here for a quick order and usually Chick Fil A doesn't mess up your order regardless of location, but they sure messed our order up. We ordered a Cobb Salad, but when we got home it was a "Grilled" Market Salad. It was made very messy and did not look satisfying. They used the scraps of the fried nuggets in there instead of grilled chicken so whoever made this has no idea what they're doing. Do they sell hybrid market and Cobb salads now? Well, I'm sure it was an simple mistake but it's still disappointing to come home and have the wrong order when you trusted they got it right. Sigh. read more

Chick-fil-A - The Hybrid Salad... - Fast Food Near Me - Virginia Beach, Virginia

This place is garbage. They prioritize drive-thru over walking in. So every time I walk in I look at the mast amount of cars that drive by who just showed up 5 minutes after me. This place is a joke. read more

Chick-fil-A Has one hell of a worker call Brandon he is working his behind off alone out here delivering food to everyone with a smile on his face I really appreciate that. Keep up the excellent customer service!!! read more

They always forget the sauces no matter how many times I go and put trust that my sauces will be there they always forget

Give the server, Belinda, a promotion!!!!!! She was so attentive and warm. We walked in here in between my best friend trying wedding dresses for a quick meal. Totally satisfied with our meals. Belinda though! She came over and saw our bride tribe sashes and beads (lol, extra I know) and she asked about them and gave the bride to be a free ice cream!!!!! Definitely would come back. This place never disappoints! read more

Every single time I have gone here for the last four months they have gotten my order wrong!!!!! I am about to take the drive and go to a different one and hope that it was just this place. Food is great but it's extremely annoying every time you order food it's wrong! I don't have time to keep going through the drive they or dine in. So if you want your order a certain way do not go here! read more