I stopped by for a quick bite just the other day and went through the drive thru where Mariana took my order. Now I'm not one to write reviews but her excellent customer service skills really stood out to me! On top of that, the food was the best Chick-fil-A I have ever had. If I did not live so far from, this location would 100% be my go-to! read more

. Pleasant chicken sandwiches. + I like Chick-fil-A for their waffle fries. Novel. + Plenty of indoor seating. + Affordable. + Nice, helpful staff. + Pleasant ambience. + Located in Pavilions Place, a large plaza with various niches of shopping to enjoy. We had: $15.59 GRLClub + $7.89 SpcyDlx + + tax = $25.65 read more

Super clean location with great customer service, it's always a pleasure coming to Chick fil A. My order is consistently correct, and they never skimp on the sauce, which I appreciate. The multiple drive thru lanes are a huge plus since they moved from the neighboring location that only had one drive-thru line. The flow is so much better now, making visits quicker and more convenient. I frequent this location often and will definitely continue to do so. read more

I came this past Saturday when the manager was hanging out with some girls in the dining area and she was very Loud saying that she looks young for a manager and she's direct. If she has a problem with an employee she brings it to their attention and if they don't agree then F you! Idk why she felt the need to say that in front of us and our children..like tf? Then she kept letting those girls in the cashier area with high heel boots..what if she fell? lol Her hair was long and everywhere near food. As a manager why allow that on your line? This is a unprofessional establishment Food was good But the "manager" shouldn't be one acting like a kid. read more

Came by to pick up 20 chicken bites for a potluck at work this morning. Order was ready and waiting for me at the counter when I walked in to pick up. Requested condiments were in the bag. Flavor for the bites was just not there. The only memorable time I have of these bites being quite yummy was over two years ago in LA. read more

Chick-fil-A - Cow at huntington beach - Fast Food Near Me - Westminster, California

So I decided to try chik fil an again ordering a Cobb salad and once again I get something I can't eat. I don't eat avocado and asked for herb ranch x2. I got avocado lime ranch x1. Apparently depending on what day and what staff they continue to screw up my order. I'm done read more

Chick-fil-A - Cobb salad missing what I asked for - Fast Food Near Me - Westminster, California

Great location. Easy parking. Friendly staff. Frosted Lemonade is a must try and it is so good! read more

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haven't been here in months because they didn't fix the drive through lane issue. and i'm pretty happy. blessing in disguise. here's your one star because there is no zero stars read more

Chick-fil-A - restaurant claims 'mobile order only lane' is a 'breeze' but they make you merge with the other 2 drive thru lanes - Fast Food Near Me - Westminster, California

I've been waiting awhile for their location to move to the center of the lot, previously a vacant building, and they finally did! It's a little confusing on how to get to the new drive thru but I guess I'll just have to get used to it. The entrance to the drive thru is on the right side and it you're coming from beach you'll have to watch our for the "do not enter" signs in the parking lot. Chick fil A always has top notch service with the memorable catch phrase "my pleasure." This location was no different. Everyone was very friendly and kind. Food came hot with the sauces we ordered. Everything was great. The inside is very big too, no playground, but a lot of inside seating. The drive thru had 2 lanes making it super efficient. Great spot. Location is also very good and easy to spot off beach. read more

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Ordered a large catering tray for my sons birthday party. I set the time for pick up and got to the restaurant a few minutes early. The girl at the counter was so friendly and helpful, she let me know the order was being prepared and would be done in a few minutes. A couple minutes later the manager Stephanie called me over. She reviewed my order ands it was perfect. The experience could not have been better and the 200 count nuggets were very much enjoyed. I will definitely use this location again. The staff is friendly, the restaurant is clean and organized and the management staff are truly professional. read more

Really sad the fries were so salty I couldn't eat and they got my order completely wrong. After realizing I wasted money on inedible fries and dry old end of the day chicken turds, I came back and they didn't want to refund my whole order then had the audacity to tell me that I need to calm down, I'm not happy at all. She didn't refund the fries because that's how they come but I've never in my entire life had been served such salty fries at Chick-fil-A. They just over salt them so they don't have to make new ones, they probably didn't want to make new chicken strips and just gave me what they had on hand, left over snicklefritz crappy af chicken bits. read more

Chick-fil-A - Ordered strips and got not strips - Fast Food Near Me - Westminster, California

The food and services is always amazing but when it was time to pay and scan my rewards app Kaitlyn was so rude and just mad she had to be there. She smacked my drink and table sign onto the counter. Very disappointed read more

Chick-fil-A - Fast Food Near Me - Westminster, California

The shakes are never mixed to where they are an equal balance and it's always chunky with big pieces too hard to pull up the straw. It's like eating soft serve ice cream. Idk if I'd call it a shake. Chicken Sandwich is solid choice. Frosted lemonade is solid choice. Fries are cool. Shake needs work read more

Chick-fil-A - Shake - Fast Food Near Me - Westminster, California

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I admit not having been back to Chick-fil-A for a long time. One reason was the insane long line at the drive thru. But now that the new building is open and things have worked out for a greatly improved drive thru, it was definitely time to get back. We found no serious lines to speak of and ended at the left drive where Donovan took our order. I am glad to be able to use a credit card right there on the spot. I also admit that I needed help sorting out the various sandwich offerings. He patiently helped us. The lovely missus orders the #5 combo meal and I did #1. Two lemonades were an extra 0.50 cents each upgrade. We made our choices for dips and sauces. As we drove up to the window we wondered about the system of how the order is tracked so there won't be any "oops" at the pick up window. It was cleverly done during the order taking where our first name and our vehicle was Identified. No problem with getting our drinks and our bag of chicken sandwiches to go. The lovely missus always checks and as we got home the missus gave me a half consumed box of criss-cross cut fries...yeah they were better than the usual ordinary fries. She munched on her chicken sandwich and made positive comments about the bun and the chicken and the Polynesian sauce. My chicken was a bit dry and I'm not a big fan of the Honey Roasted BBq sauce, so I followed her lead and slathered the Polynesian sauce for a flavor improved sandwich. Chick-fil-A was actually a great experience today. read more

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Sweet staff members. Would definitely recommend coming here , Food is always warm and never get my order wrong.

I have no idea why I haven't been more of a regular customer to Chick-fil-A in the past but I've recently re-discovered it and it's literally my new hyper-fixation meal. Seasonally, during peach season, stopping for a peach milkshake is a MUST. I love that it isn't too sweet and the peach flavor really makes an entrance. I've always really liked their chicken nuggets, chicken strips, waffle fries and Mac and Cheese. Their chicken is always spot on delicious. The flavoring is just right, textures are juicy on the inside and crispy on the outside. After seeing a video about Chik-fil-A salads being the next best thing I had to try it, and it wasn't the next best, it is THE BEST. Their Cobb Salad with Nuggets and Avocado Ranch Lime dressing is chef's kiss. in this same visit, I tried their seasonal Chicken Tortilla Soup and it was a flavor-bomb with crispy tortilla strips. I would definitely get it again, but for right now I'm super stuck on their Cobb Salad. I favor this location, because for one, it's local to me. Two, they have inside ordering, a drive through, a whole row of parking for mobile ordering - curbside pickup. They're a well oiled machine, so even if it looks busy, lines move pretty quickly. I prefer the online ordering - curbside pickup option, quickest in my opinion. Their service is also always friendly and top tier. For sure, this will be my favorite and most visited location. What's a specialty chicken spot good for if they don't get their chicken right, right? This spot would never know, they've never missed a beat. read more

Chick-fil-A - Spicy Southwest Salad w/ Creamy Salsa Dressing - Fast Food Near Me - Westminster, California

1. The sandwich and fries were made as delicious as the ones made at other locations! 2. The spot has fast casual vibes! 3. There are plenty of indoor seatings with a few outdoor seatings! 4. Parking lot can get crowded! 5. Staff were friendly! Note: They serve a regular chicken sandwich in the morning, but it might take a little longer to prepare! Photo: Dr Pepper, Chick-fil-A Waffle Potato Fries, Spicy Deluxe Sandwich read more

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Rudest worker I met today at all the chick fil an ovations I have visited. First time at this location and needless to say, my last. It was the first time I went to a location where you had to scan the screen to pick up a mobile order. I went up to the front and asked for help and was told I had to drive back around. Except here's the thing - not a single car in the mobile lane or the drive thru. Why couldn't they just help me without fumbling thru everything? The rudest part? I had said this was ridiculous and proceeded to drive around and she yelled out, "then don't do mobile order". Was that really necessary to make that comment? Or to not help with nobody else in line? The app said to talk to a worker if I was having issues - that clearly wasn't the case. Ashley, please do better. Chick Fil A is known for its outstanding customer service. You are clearly unlike the others - you might want to work at McDonald's or Taco Bell. This was May 20 around 11:25am. read more

I usually do not have a problem on this location and I almost get the same thing every time but last night, decided to try something new and I was disappointing! Where was the spread!? Trying out the new food for the experience was 1/5 Service is usually 5/5 Ambiance 4/5 since we do drive through read more

Chick-fil-A - really? What am I really trying? - Fast Food Near Me - Westminster, California

If Halloween is the Nightmare before Christmas, my experience at this Chick-fil-A is the Nightmare before Halloween. Though Nightmare is one of my favorite songs, experiencing one is anything but. It was the last day to claim a free sandwich from the Angels baseball promo where if the Angels scored at least 7 runs at home, and you open the app after that game, you get a reward for a free chicken sandwich. The Angels' season is over, and so is any chance of revisiting this Chick-fil-A on the east side of Beach Blvd between Heil and Edinger. As soon as I arrived, I immediately noticed the long drive-thru line, a norm at any Chick-fil-A you go to. What isn't a norm, however, is how they blocked off so many parking spots to create dual drive-thru lanes, which as convenient as it may sound, I would argue it could cause a safety issue. Why? The spots directly in front of the building were primarily for mobile order, so I tried to park at the next lot over, which was empty, but for the reason I mentioned in the previous paragraph. There were a handful of delineators, with adjacent ones linked by chains. The way they set it up, they barely leave enough room for the one side of the lot where you can actually park, thus increasing the chances of a head-on collision, especially if it's after dusk, and both cars neglected to utilize their headlights. If the lot only had one open spot, I would have settled for another lot for fear of not being able to safety turn into that spot without hitting a vehicle on either side. As soon as I got out, I tried to discern where the delineators were directing the cars to. My first thought was "massive overkill!" Oh, but it gets worse. There's a striped zone right at the entrance of the drive thru, and the words "DO NOT BLOCK" are etched on either side. This is the area where the dual drive thru lanes converge into a single lane, and it was also the area I had to cross to get to the front door. Because it was dark when I went, I had to look carefully to make sure both drivers at the front acknowledged my presence before crossing. Once I saw that, I was relieved I didn't choose either drive-thru lane because if I did, how would I know which car should go into the actual drive thru first?? As soon as I entered, I opened my Chick-fil-A app and noticed I had gotten kicked out! While not this particular Chick-fil-A's fault obviously, it was simply a precursor to a series of unfortunate events starting with several customers passing me to get in line and taking their merry time to order. After placing my order, I looked around and didn't see the usual counter of sauces, utensils, and napkins that I typically see at other Chick-fil-A locations. While I did ask for a pack of Chick-fil-A sauce, I didn't get any napkins in my order. and since I didn't want Chick-fil-A sauce on my steering wheel, I chose to eat the sandwich as is and save the sauce for later. It was about 5 minutes before an employee yelled out my *full* name even though he only yelled out other customers' first names. That employee must have been hard of hearing because he had to yell my *full* name again even though I said I was here, just on the other side. And thanks to him, everyone in the restaurant knew who I was. Not only that, but the way he said it was akin to a school principal demanding me to report to his/her office over the intercom. Like what did I do to deserve this? Never a fun thing. Either that employee needs to be retrained on customer service, or Chick-fil-A should update its privacy policy to specify that customers' full names may be exposed to everyone inside their restaurants. I was so aggravated that even though I would have loved to sit at a table with a Coca-Cola bottle as a flowerpot, I simply zipped out and ate the sandwich in my car. The sandwich wasn't bad, but it was drier than the other sandwiches I've had at locations much closer to me. Definitely would have been better with some Chick-fil-A sauce, but like I said, I didn't want to drive with sauce on my fingers. Not even a knife to guide the sauce out of its pre-packed container?? I suppose that's one way to "cut" corners lol. Oh, and remember the "DO NOT BLOCK" zone I mentioned? I actually almost blocked it because I had to wait for a car to back out of a spot in front of the restaurant. Luckily, the car was far enough that I was just outside the fringe of the zone, but with everything I mentioned up to this point, I can only imagine how much anxiety I would have driving through that area as it seems like a collision waiting to happen. Will I return? Absolutely not, especially since I was just passing by on the 405 freeway, speaking of which, I was trying to get back on, but the entrance was blocked off for some stupid (or no) reason, thus causing me to search for a different freeway entrance on a different street. This nightmare ceased to find an ending until I ate a second dinner that evening elsewhere. read more

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I never write bad reviews, but this is disgusting! I found the butt of a joint/blunt in my food, specifically in my fry box. I tried to call the store and no one answered the phone. I called during business hours on a Wednesday and was just greeted with a Happy Thanksgiving recording. read more

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We had a phenomenal experience here on 1/29/24. James greeted us and made us feel welcomed the minute we walked in. We ordered lunch for two and I'll post a photo of the receipt to show you what we had. The food was warm and expertly prepared, it tasted as good as it looked. We chowed down! The restaurant was very clean and every employee we encountered was cheerful and friendly, friendly goes a long way with me. Thank you Chick-fill-A for having great food and awesome employees working for you. read more

Chick-fil-A - What we munched on. - Fast Food Near Me - Westminster, California

This place was so good. The service was A++ everybody was so welcoming and nice and especially Joyce. She walked around the tables welcoming people. She was so nice and gave me a small little toy and coloring sheets. Everybody here was so nice. They introduced me to you stuff and new sauces. I love this place and I'm definitely coming back. This place was like the best Chick-fil-A with the best service and I highly recommend you must go to this place because it's the best Chick-fil-A. Not just for the food for the service. read more

Mirka provided amazing customer service! She helped me at the register and even brought our food out with a big smile. Very friendly and professional! Thank you! read more

Nahh this place gave me food poisoning you will rue the day Chick-fil-A. I will never eat here again or any other Chick-fil-A locations again in my life. They didn't even say my pleasure when they gave me the food. I'm in agony. read more

I have been a loyal Chick-fil-A customer for years, and this was by far the most unprofessional and disappointing experience I have ever had at any location. We placed an order using the app and selected the "Mobile Thru" option. When we arrived, we pulled into the lane as directed. Crucially, there was no cone or any signage whatsoever indicating the lane was closed, which is why we entered it. While waiting, a male employee (whose name we did not catch) approached our car and, in a very accusatory tone, asked if we had "moved the cone" that was supposedly blocking the entrance. We were shocked. The question was incredibly unprofessional and presumptive, and it immediately put us on the "defensive" for just trying to pick up our food. This is the complete opposite of the friendly service Chick-fil-A is known for. Adding to the frustration, after that unpleasant interaction, the food we received was well below Chick-fil-A's usual standards. The fries were soggy, stale, and lukewarm, and the chicken was also soggy, as if the entire order had been sitting out for a long time. The poor quality just added insult to injury. Because the interaction was so upsetting, I sent a formal complaint to the store's management. The reply I received from this location's IT manager, Kevin, was even more disappointing. Instead of apologizing for the employee's accusatory question, he simply explained why the employee might have been confused (the lane was technically closed, we had backed up, etc.). He completely ignored the main point of our complaint: that we were accused of moving a cone that wasn't even there in the first place. In fact, he never acknowledged that part of the incident. His email felt like a justification for the employee's rudeness, not an apology for it. An "apology" that blames the customer for the employee's "confusion" is not an apology at all. It's one thing to have a single employee have a bad day. It's another thing for management to receive a complaint, review the facts, and still fail to take ownership of the poor service. We've lost all confidence in this location and will be taking our business elsewhere. read more

Chick-fil-a is usually my go to fast food place, but this recent visit of mine was TERRIBLE! Portion sizes: I ordered a large fry and a medium drink. My fries were NOT filled to the top, and my drink was 25% missing! Not to mention, they gave me the cup with the lid so lazily put on that it completely spilled all over me in the car 3 minutes later. They definitely knew the lid was defected, yet they still gave it to me while it was in that condition. Freshness: Usually when I'd go to Chick-Fil-A, my fries would be steaming hot in the bag. This time, however, they were cold and stale. This is completely unacceptable and if I could, I would get a refund. read more

Amazing customer service, as always!! Thank you, Mauro. He was super friendly and had such a happy, positive energy. Also, I like his suspenders. Just wanted to let him know I think he's doing a great job and I really appreciate it. I was having a stressful morning/day yesterday and needed a yummy milkshake and ice dream cone to cheer myself up. Also, I didn't know they had cute flower vases on the tables. Classy! read more

Chick-fil-A - Ice cream (dream), milkshake - Fast Food Near Me - Westminster, California

I've been to this location about 5 times and each time I've had terrible service. Always just very rude employees. Last night went through the drive through and the whole time this young girl is taking my order she is giving my mother and I attitude and mean mugging us. On top of that she charged me everything separately instead of as a meal so my 8pc was almost 20 dollars. read more

Chick-fil-A - Fast Food Near Me - Westminster, California

I always use the app to order my food & continuously every time I come the Mobile drive-through is always blocked off. Just slightly annoying read more

Chick-fil-A - Blocked - Fast Food Near Me - Westminster, California

Gustavo was amazing special shout out to him for friendly and kind service, even through the drive thru. Mobile thru line is clutch and an amazing innovation that all fast food should implement. This is the chick fil a to go to. Get the app for free food! read more

This review is for the drive-thru since I didn't have a chance to eat inside. There's a maze in the parking lot I guess to create some sort of orderly wait sequence for cars using the drive-thru. This is a great idea on Chick-fil-a's part, since I imagine having cars randomly form lines can cause a bit of chaos in the parking lot. Ordering in the drive-thru is great, but it becomes even easier and more efficient if you have the CFA app, which allows you to place your customized order - and select the option for pick-up at the drive-thru. The app will ask you to describe your car to help differentiate between the other customers. It's a single lane - but I think drive-thru customers get served quicker than if you were picking up your order inside. Service was prompt and efficient - the clerk confirmed napkins and my selected sauces (Garden Ranch & Honey Mustard) were in the bag. read more

This Chick-fil-A has been here since around 2019 but I never bothered to go in, the line was always to the door n the take out drive in was worse. Today I decided to venture inside. The decoration was beautiful n very cheerful, there were a lot of people dining. I ordered just a simple sandwich supposedly grilled chicken w 3 sauces. Are they joking or what? This chicken didn't have a mother! I hope it was not pounded out n sent to China to be whacked into patties n sent back here but it sure looked like that, as described in business journals. It tasted like it was steamed wait there was zero taste n it had brown fake streaks to make it look like it was grilled! When I was a poverty stricken college student, I would not eat this, I bought real Foster farm chicken n baked it w butter n lemon healthy food n really cheap. At $8 it's not exactly cheap as it was a small sandwich, just fuhgeddaboutit n get yourself a Carl jr or Jack in a box right across the street. There's only 1 thing I like about this restaurant is they hire Americans, I was really impressed and that was worth 1 star, it would have been 1 star otherwise. read more

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I've ordered Chick-fil-A catering several times for my workplace and I have to say--Stephanie is hands down the best! She's consistently attentive, detail-oriented and always ensures my order is spot-on. Stephanie truly goes above and beyond to provide exceptional service every single time. Her dedication and care do not go unnoticed, and I genuinely appreciate everything she does. You're lucky to have such an outstanding team member representing Chick-fil-A! Thank you so so much Stephanie! read more

Friendly staff, but super slow drive through (even if there's only 1-2 people in front of me) and they continue to have the DRIEST bread everytime I get a sandwhich. It seems to be improving over time in terms of the drive through, and it looks like it's been under construction which hopefully will help! read more

The employees are always so kind, and there's food is always delicious for how quickly it is made. I just came in to redeem a reward for 5 free chicken nuggets, but was surprised to find 10 when I got home. My cat is sick so this was really touching, and meant a lot whether it was an accident or not. Thank you to all the staff and crew for always delivering a pleasant experience! read more

My kids love to come here. Chicken is juicy and hot . Server is nice & very fast. The inside is brand new and clean. They are generous about giving out the sauce . read more

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Went through the drive through, got my order. Started eating my fries right away ~ they were hard and cold! My spicy chicken sandwich tasted like it had been sitting for a little bit. It was not warm like usually! Come guys do better! This is the only Chick-fil-A I go too but I think I will look for a different location. This isn't the first time my food has been cold at this location! read more

Chick-fil-A - My receipt from my meal that I purchased. - Fast Food Near Me - Westminster, California

Food was soooooo good fresh fries love the cool wrap, Mariana at the window was so nice !!!

Susy FOH Supervisor was unprofessional I pulled up and she was talking to someone. She just said tell me when your ready and stepped away I was ready when I pulled up. I guess her conversation was more important read more