This was such a wonderful afternoon meal, we had never ate here before. The store is clean. The employees were awesome. Margarita greeted us with a Big smile. I watched her keep the dinning room clean. Then the manager , Kristin, brought our hot yummy meal out. I swear Kristin had roller skates, she moving all around the kitchen. For those in the kitchen that cooked the meal, thank you. I may not of saw you but it tasted great. We will most definitely be back! read more

Never answer phone. Take forever in drive thru. My credit card was compromised when ordering online .

First time we ever had bad service. one of my favorite spots for lunch, I come across town to this location. The girl at the window was so disrespectfu. It took three times to get the order correct and she kept slamming the window on us didn't even let us finish what we were saying, give us attitude for their mistake and not one apology. We all work hard for our money and we have both worked service so we do not disrespect or treat others poorly. So disappointed in the customer service. read more

The people honestly did not care about anything, they were so "whatever" about everything, my drink had whatever the picture shows in it and I found it after I drank it. I thought the Bryant location was bad, I sadly stand corrected read more

Chicken Express - After wiping it off my finger, after digging it out of my 32oz Sweet Tea - Fast Food Near Me - San Angelo, Texas

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Horrible workers horrible everything they aren't even busy and they still messed up my entire order I asked for extra gravy and got non and order chicken TENDERS didn't even get that u need a new damn staff lazy ass workers never eating there again read more

Chicken Express - a box of fried chicken and a donut - Fast Food Near Me - San Angelo, Texas

CHECK YOUR TO GO ORDER BEFORE driving away! We have been shorted twice. Believe me, they never put anything extra in your bag.

The chicken tasted like it had been under a heat lamp for several hours. I ordered the 8 piece mixed "chicken only " at the intercom and asked for at least 2 legs. There seemed to be a little confusion so when I got to the window, I again asked the gentleman if they understood what I was wanting. He assured me that the 8 piece consisted of 2 legs, 2 breast, 2 wings and 2 thighs. As fate would have it I drove home across town only to find out that I had 4 wings, 2 breast and 2 thighs. I know this sounds petty but for heaven's good sake you had one job. Take a little pride in what you do. read more

Best chicken strips, roll and gravy anywhere! When I am anywhere in Texas that has this restaurant, we go there. Havent found any better chicken strips anywhere! Crunchy batter, moist, tender white meat. Delicious! read more

Disclaimer for the West Coast readers (Charlie): This place is located in Texas! I used to hate that I couldn't find a good fried to the bone, juice squirting, mouth watering, give me some fries with that, and a coke, napkins for sure, don't forget the biscuits, maybe getting it to go, now I'm stuffed and gonna watch TV, can't wait for the next time, no it's not healthy, but it's not suppose to be, chicken shack.. Then I found Chicken Express. One bite and the flavor sends shock wave signals straight into your brain center called the nucleus accumbens. The nucleus accumbens? Why, that's located in the brain's limbic system, which generates feelings and emotions. And this chicken produces a rewarding stimuli. And the sides? Fried pickle slices! Corn on the Cob! Fried, yes fried apple pie! Mashed potatoes (don't forget the gravy)! and of course, fries, okra, cheese sticks, and ja-la-penos. Mmm mmm, good! Oh yeah, livers & gizzards and catfish too. You want clean? They got it. You want friendly? They go it. You want tidy restrooms? They go it. You want fried chicken? They got it. You want steak? You'll have to look elsewhere. read more

I had to return to get my order redone correctly My okra was cold and my three piece was only two After refilling my order two times, the breast chicken was so tough and chewy to boot. No I am not a fan of this place. read more

I am a doordash delivery person and I had 2 orders at the same time and I think that they need to start putting names or order numbers on the bag of the costumer, because they didn't tell me which was which Oder when I picked both of them up at the same time and I accidentally gave them the wrong orders because I didn't know which one was which. read more

They don't answer the phone for pickup orders or the speaker. This is the 3rd time it's happened. I'll be taking my business to Church's from now on. read more

So, I will give props to the girl who took the order for being super sweet and friendly. However, disappointed in the fact that you claim to have powerade & was told that wasn't a thing... but they had hi-c.... not even the same bracket on the thirst and beverage scale. Also, outside appearance was rough. looked like a semi tried to take out the drive thru... god bless. read more

Chicken Express - drive thru. - Fast Food Near Me - San Angelo, Texas

I am so tired of going to this Chicken Express and ordering a THREE piece chicken dinner and getting home, which is 85 miles away, opening my box and finding TWO pieces of chicken. The employee even asked me specifically whether I wanted TWO thighs and ONE leg or TWO legs and ONE thigh. I asked for the former and got the thighs but no leg. The receipt SHOWS (2) THIGHS LEG. I love their chicken but it's like this is the way for them to make an extra profit because they know that TO GO orders may result in the customer not coming back. I usually take the time to check my order before leaving but was in a hurry today and didn't do so. That's my mistake, especially with this being a recurring issue there. They've lost my business for good now. read more

Chicken Express - Receight showing what my order was. - Fast Food Near Me - San Angelo, Texas

Just went through and got a four piece tenders. Tasted like it was cooked two days ago. Mashed potatoes were cold, and way too much ice in the drink. Definitely not going back, tired of getting ripped off! read more

Fast as fast can be! Great portions. Great prices. Excellent food. Fun people. Perfection ! Kudos to the manager !

Attention to everyone's order is important Erick!!! I drove 20 miles to my home and opened my order!!! YOU forgot my green beans!!! NOT happy when a pay for a product and not receive what I payed for! read more

Have been a customer for several years. Tonight's experience was the worst! Took 50 minutes to get our small order, which they got wrong. Girl working the window gave me our drink order, took my money and then went and sat down to play on her phone. After several minutes I ended up knocking on the window to get their attention. There were three orders bagged to be given out but nobody working the window properly. Spoke with the manager who said they were short staffed, she complained that they needed more help but owners would not hire more. Will not be back. read more

Excellent food, fast and friendly service and good price.. Can't beat it. I wish some of the bars that are nearby this place would take pointers from the customer service here. read more

Chicken Express - Chicken tenders, fried pickles, biscuit with gravy and a large tea, $7.35 out the door.. Can't beat it. - Fast Food Near Me - San Angelo, Texas

The lady in the drive through at 6pm was not good at her job. I waited to take my order for 5 minutes. I understand if it was busy, but 1) it wasn't and 2) the lady never greeted me and asked me to wait a moment. Instead, I had to say "hello chicken express person" Multiple times for 5 minutes until she felt like answering me. When I ordered, I specifically said I wanted a 12 piece of chicken strips 3 times, but then received chicken with bones. I wouldn't have been as upset about the chicken if the lady that I was ordering from was better. read more

Great fried chicken. Clean bathrooms. Staff is friendly. Seating is ok, but could be better. Much better than other chicken chins in town. read more

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Ordered a #1 4 tenders, mashed potatoes with gravy and okra. Ask for a extra gravy. Got home with 2 gravies no potatoes and overcooked okra. Chicken was good but dripping in grease. Second order was 2 piece fish combo with roll and orka . Fish was over cooked to the point of extra hard and so was the orka. It all got thrown out for the cats as it was not edible. I have called the stote 3 times and 2 times they did not answer at all and the other time they picked the phone up and hung up. Took my grandson there over the weekend and we told them NO GRAVY on the potatoes and they put it on anyway. Ticket number is 3195 . Checked out at 712 pm on Wednesday 2 24 2021.will not go back and I am sure they dont care if they have customers as long as they get paid. read more

The only thing keeping me from rating this Chicken Express as "Woohoo, as good as it gets" is the tea. While in the drive through I asked if filtered water is used, I was told yes so imagine my surprise when the tea tasted like west Texas oil field. However, the food was amazing. Sheri Blair Lampasas, Tx read more

I order a fish express snack pack with okra three times at the drive through window. When we got the box it had chicken tenders in it and mushy okra and 4 French fries. They had dumped out the other French fries. The clerk acted snotty when we opened the box and it was not the correct order. A regular customer won't be back. This is Saturday, December 21 at 4:00 pm. read more

Well I am still in the drive they do maybe I should wait to review but at the same time I think I'm going to have to make this a two part review. Upon arriving one of the menu boards was backwards and when I actually asked her why she said it's because they're changing their prices and the prices on the board are not correct. I didn't think anything of it and I went ahead and ordered the 25 piece family meal... the board said 33.00 but I was being charged 44.00! 10.00 for tax? No, they are raising the price! Guys don't waste your money go to Golden Chick instead! read more

Good grief, Is their anyway the food can have more grease. I had a piece of fish, pickle chips and a wing.. I could of used the grease off of the food to fry more food.. NASTY.. Done with this place. Do not waste your money.. read more

Michael. I tried to try your business several times since you established your business in our neighborhood but I am always very disappointed. Tonight we were in your drive through for 25 minutes. There was a steady stream of cars in line. So you have the interest in your product. Why does it take so long to get an order of chicken tenders and dark chicken order. The okra was over cooked and drenched in oil. Green beans over cooked. The chicken tenders are always good and tasty. We like the product. Is the problem the cook or store policy not to cook an order until it is ordered? I would love to understand. It is going to be a long time before we try again. Truly disappointed read more

Doesn't seem like much has changed poor service, very slow, and very rude when I asked for my two water bottles I paid for. Something needs to be done. read more

Your food is excellent, but after our bad experience few weeks ago, my husband and I decided not to go to this place anymore. It was a rainy day and my husband decided to go inside to get our dinner. I decided to stay inside the pick up and wait. After about 20 minutes I started to wonder if my husband was okay since he is diabetic and has other problems. I have left my cell phone at the house that's why I was no able to call him. After 40 minutes I decided to go inside the store hopping that my husband was okay. He was upset waiting for his order. I asked him was going on? He said " never mind, just don't say anything." About 3 minutes later we got the order. The clerk din't even apologized for the waiting. To said that my husband was mad, is an understatement!! read more

One word... RUDE! The lady taking our order was so rude and lazy. The food was good, but the help is terrible. July 3, 2020 at 3:35 PM

On my most recent adventure to this particular Chicken Express, I encountered a staff which only had the vaguest interest in my presence, and even less interest in getting my money. Upon walking in, I had enough time to learn an entire form of martial arts and conversational fluency in a second language before any employee noticed there were guests in the lobby. It was over an hour before closing time, the chairs were stacked on the tables, and the soda tower was broken down. As if these subtle hints to go the heck away weren't enough, the employees with whom we interacted simply didn't give a crap. If they wish to have me return (which remains only a remote possibility), Chicken Express will have to seriously up their game on customer service. read more

We waited a little bit longer than usual because our order wasn't typed in, but the young man at drive thru was very nice, and handled the situation very well. read more

At first, I didn't like the food (and I ordered just about everything on the menu), but then I started dipping in the gravy. The gravy save/makes everything better. Also, the wings, for a fast-food 'ish' place are great. Honestly, they're the best tasting wings I've had in San Angelo. ....and they're straight from the freezer to the fryer (assumption). Chicken strips need the gravy, but after they get covered. nom nom. read more

Chicken here is amazing, and don't forget to use barbecue sauce.

A five minute wait on a 20 tender meal to go is now a 20 minute wait. Their excuse is that a drive thru order comes first. Not thrilled with their customer service. read more

My chicken is alway undercooked, overcooked are old. The tea taste bad only good thing is the rolls and the corn nuggets.

Chicken is always really good, rolls are always delish, it's a hit or miss with the okra and tea is usually good, but it has tasted old a couple times. Way better chicken than most places in town or when I don't feel like cooking it myself. read more

This chicken joint gets worse and worse with each visit. Scratch this place off my list of restaurants. There is always something wrong with the help, the order and the chicken. The staff is more interested in their cell phone conversations than with the customer. This past weekend went thru drive thru and ordered 8 piece Family Meal. Got home and opened box of chicken and found 2 breasts, one extremely small leg and 5 wings. Really?!? This is what you're calling a family meal. This was a major disappointment and embarrassment especially in front of my friends who had come over for dinner. Sad. read more

Normally a great place for fried fish as well. Last visit on 02/21/20 it was like a new bad owner had taken over. Rude order taker at drive in that couldn't speak clearly and evidently understand either considering all the things wrong with our order. We ordered a 2 piece and a 3 piece dinner and received only 2 piece dinners so charged an extra 2 bucks for nothing. French fries instead of mash potatoes. Okra was corn nuggets. Specifically asked for all cocktail sauce NO tarter sauce. Received all tarter sauce. That made me stop and go in. Explained to counter person and she's like I interrupted her. (I waited my turn). Her words were What do you want me to do about it? I just got cocktail sauce and didn't want to wait another 15 minutes for one piece of fish and have 2 cold dinners. Fish was soft and not crispy anyway, while fries were overcooked. Extremely bad experience. If I ever go back it won't be to the 2652 Southland location! RCJ of San Angelo, Texas read more

We love Chicken Express. I'm giving you four stars for this visit because the employee who took my to go order had a great attitude and smile. I got my order quickly. The downside was when we got home our orders of mashed potatoes and gravy had maybe 1/2 tsp of gravy. The same thing happened two weeks ago (and my visit then was less than acceptable). We've gotten the mashed potatoes and gravy many times before and you didn't skimp on the gravy. Hope this is corrected on future visits. read more