I live in the land of hot chicken, and I was pleasantly surprised at the quality of this hot…read morechicken. I have eaten here a couple of times, and the food quality the first time was near perfect. You don't want to show up here hungry though, because it is not fast food. The first time we waited about 30 minutes - the second time about 45 minutes. The place is comfortable with red decor, and there are tables inside & outside. If it's busy, I can see all tables being taken. There's free parking outside in the lot. Love: service (kind); chicken (fried well, juicy); fries (crispy, seasoned well); portion (large) Like: spice level (good but not consistent) Dislike: (bathrooms are not clean; didn't check the second visit)

went here and got 2 strawberry shakes and that was by far the best customer service i've ever had &…read morethe shakes were amazing! thank you to the young man who made them for me and my boyfriend!

From the moment you step inside, the restaurant presents a clean, welcoming atmosphere that…read moreimmediately puts diners at ease. A prominent menu board greets you while waiting in line, complemented by another at the ordering counter for easy perusal. The restrooms are spotless and spacious, with surprisingly comfortable seating, while the thoughtful interior design and ample, easy-to-navigate parking further enhance the overall experience. Service was genuinely attentive and warm. Multiple staff members checked in on us throughout the meal, and the team maintained a diligent pace in clearing and cleaning tables to keep the space pristine. A minor hiccup with our order was quickly resolved--though it required a bit of coordination--thanks to their persistence, ensuring we received everything as intended. The beverage station offers Coca-Cola products alongside fresh sweet tea, unsweet tea, and lemonade. The sweet tea stands out as a refreshing standout: properly brewed, balanced, and genuinely flavorful without the cloying sweetness that plagues so many others. The Food: The cheese bread arrives as a fluffy, light delight with an ideal cheese-to-bread ratio. For a barbecue joint, it's exceptionally well-executed and harmonizes beautifully with the casual, smoky setting. The Morgan White sauce wings are nothing short of outstanding--meaty, perfectly cooked, and coated in a distinctive, vibrant sauce with just the right peppery zing to make your taste buds sing. I could easily devour dozens. Equally impressive are the Mango Habanero wings, which deliver a masterful balance of sweet and heat that builds gradually without overwhelming. The smoke from the cooking process shines through, and the generous portions include both drums and flats for excellent textural variety. These require no ranch to shine. The deviled eggs were competent but unmemorable--perfectly cooked, yet heavy on onion with muted overall flavor. They're unlikely to earn a repeat order. The ribs arrived in a solid portion of three generous pieces. They boast a deep, competition-style smoke with a firm bite that yields nicely upon chewing, leaving satisfying tooth marks. Not overly sauced or seasoned, they let the quality of the meat and smoke speak for themselves--an approach I deeply appreciate. The marble brisket, unfortunately, proved a disappointment. Though beautifully trimmed with good bark and seasoning, and passing the pull-apart and finger tests with ease, it was exceptionally dry. A rare miss that I won't be repeating. In contrast, the sausage is top-tier: excellent snap in the casing, flavorful filling, and spot-on texture. The cheddar jalapeño variety is very good, though I'd love to see a classic plain option alongside it. They've clearly mastered the difficult art of sausage-making here. The pulled pork offers a generous portion with great texture, visible bark, and pronounced smoke. The turkey breast was surprisingly moist for the category--certainly far better than the brisket--with a clean smoke and seasoning profile that might even convert non-turkey enthusiasts. Sides were a mixed bag. The coleslaw is lightly dressed, allowing the vegetables' natural flavors to come through with a pleasant peppery bite. It's solid but could use a touch more dressing for my taste. The French fries, however, are exceptional--crispy, beautifully seasoned, and dangerously addictive; they nearly stole the show before the mains arrived. The beans were a miss, with a peculiar tomato-sweet-vinegar profile that strayed far from traditional barbecue expectations. I wouldn't order them again. The mac and cheese arrived looking appealing but fell short in execution: overcooked noodles with a mushy, somewhat grainy texture and muted flavor, suggesting the sauce may have broken during preparation. Sauces were serviceable. The pepper vinegar paired wonderfully with the pork, while the Carolina mustard offered a creamy, mildly biting twist. The house ranch, however, was disappointingly bland and inferior to the benchmarks set by chains like Wingstop or Texas Roadhouse. Overall Ratings: * Service: A * Cleanliness: A * Layout & Ambiance: B Food: * S-tier: Morgan White wings, Mango Habanero wings, cheese bread * A-tier: Cheddar jalapeño sausage, ribs, French fries * B-tier: Turkey breast, pulled pork * C-tier: Coleslaw, deviled eggs, mac & cheese * D-tier: Brisket * F-tier: Beans, ranch, table BBQ sauce This is a comfortable, well-run spot with several standout items--particularly those magnificent wings and sausage--that make it worth visiting. With a few refinements on the weaker proteins and sides, it could easily rise to the top tier of local barbecue destinations

Came here again and got the nachos Same thing meat wasn't…read morewarm Also cheese wasn't fully melted They have a good taste to it Just those issues Customer service is good

The food is healthy and delicious! The staff are so friendly…read moreand helpful always and your food is always ready in no time.

Love this place! I…read morehave been eating here, throughout the tenure of my durations to Columbus, for the last few years! Newks serves amazing and high quality foods. I love their "Pair Combo," which I almost always get with Pizza (Sausage and Pepperoni) and Cup of Soup (Lobster Bisque). The sandwiches (I personally love "The Italian"), Pizza, and Soups here are amazing. Definitely better than other restaurant-equivalents (Panera Bread / Corner Bakery/ etc).) in my opinion. The ambiance here is peaceful, casual, and is always suited for any meal of the day. The service here has always been friendly, and I always leave happier than ai came. Don't forget to ask for your military discount! This place is an absolute must try!

The garden bar is delicious! The service was outstanding…read more The manager was so nice and helpfull

Great atmosphere in the restaurant. The mall that it is attached to was nicely renovated as well…read more Nice to see so many people out and about. Thank you for the good food and mid shopping break.

I ordered the Classic Philly along with the 10-piece wings, split between the Lemon Pepper Dry Rub…read moreand Cajun Dry Rub, and everything was phenomenal. The Philly was packed with flavor, and both wing flavors were seasoned perfectly. The staff were extremely friendly, welcoming, and knowledgeable about the menu. The prices were also very reasonable, especially considering the quality of the food. One thing that really stood out to me was learning that Kickin Bites is providing free meals to Georgia State Patrol. It is great to see a local business not only serving great food but also showing appreciation for those who serve the community. Great food, great service, reasonable prices, and a business that gives back. I will definitely be coming back!

My husband, daughter, and I were just driving through Columbus and decided to stop at Kickin Bites…read morefor dinner. We got our food to go and didn't discover the nightmare until we got back to our hotel for the night. My daughter took a bite of her burger and bit directly into a plastic bread bag tie that was INSIDE the burger. This could have ended in a serious tragedy -- she could have choked. Whether this was carelessness or complete negligence, it is absolutely unacceptable. Food safety should be the bare minimum at any restaurant. The fact that something like this made it into a customer's meal is disgusting and dangerous. We were horrified and completely lost our appetite after that. I would absolutely not recommend eating here.

Great meal! Tanya was outstanding! She was friendly and provided great service. Next time were in…read moretown, we'll definitely be back.

This happened on July 27, 2026…read more I was visiting family and one day I ventured out on my own looking for a place to eat. I saw this restaurant and thought it was really a cute spot. I went in... I was welcomed beautifully and even chatted with the ladies about the neat Plucked Up t-shirts. I thought it was going to be a nice visit. I ordered Chicken and Grits along with a sweet tea. It looked delicious. The chicken and grits came with a wonderful country biscuit. I was shocked with the first spoonful. This was THE SALTIEST thing I have ever tasted in my life. It was as if the chef poured the ENTIRE box of Morton's Salt into my meal. When the server asked, very nonchalantly, how my meal was she was way different than when I first walked in. I VERY KINDLY let her know that everything was wonderful except for my entree. Her response was, "oh really?" She turned and walked away and that was it. The positive notes: The young man who has been doing dishes there for years is so wonderful and kind along with his easy going, very friendly and loving grandparents. The decor is ADORABLE! I won't be returning. Be careful. I should have read the reviews.

I really thought this restaurant was pretty disgusting the…read morefood did not taste bad but it was more than i wanted to pay for simple chicken or bbq never again

If you're craving some fried chicken, this is the place to go. Freshly fried and delicious. The…read morechicken strips are huge. Great service too. Highly recommended.

Best food and service ever we really enjoyed ourselves thank you guy we had the best food and time…read morewatching y'all

Located in Columbus , Georgia, Great customer service and speedy food service. No improvements…read morenecessary. Keep up the good work!!