Made an appointment, left a message to reschedule, they call me back during work for me to…read morereconfirm I need to reschedule. I call back a week later to reschedule and they give me a hoop to jump through and say I need to visit a doctor first or get x rays sent over from a dentist I am established with. This was after ignoring my call all day. I chose to go elsewhere instead of deal with their behavior further. Seeing a dentist tomorrow that isn't upset about rescheduling.

i have been coming for over a year. i selected for the nice set up of the office and tvs in every…read moreexam room. but after my last visit i will not be returning. they first hurt me with x rays then with a rough and rushed cleaning. i never bleed normally but at the dentist the hygienist was so rough they made me bleed. then told me the re was more blood than they would like. it also felt like everyone was rushing y the whole time

Wonderful kind staff from front to back! They did a wonderful job with a root canal that I was…read morehorrified to get. The team was thoughtful and understanding and listened to my fears concerns. They helped put me at ease and made me comfortable the day of my appointment and the day I returned for my new tooth. I was recommended by a bunch of teachers here in Chico and knew that they would not steer me wrong! I came in with a very bad tooth pain that lit up my entire jaw, it was so bad I didn't even know which tooth was causing it. I went to Ampla as an emergency patient and they told me to buckle up for a 6 week approval from my insurance. When I contact Chico Dental and told them what was going on and I wasn't an established patient (but was interested in becoming one) they got me in the same week and got my work done a couple days later. Thank you!!! Again I'm so grateful and want to say thank you for getting me in and taken care of under the circumstance. Because of the amazing staff I'm am now feeling confident to have them take care of some other issues I've been putting off for years!

Great care, teeth cleaning, super dentist & office personnel…read more Thanks to all of you!!

Best Dentistry in Chico. They have the most friendly staff of any business I've ever been to, and I…read morecan't recommend them enough. I'm not usually the type to be excited to go to the dentist but they have changed this for me.

The Best Dentist!! I love it here, everyone is so kind- their team is dynamic & their work is top…read moretier!! You will get the best dental care. They take really good care of you & your teeth. Good parking, lots of natural light & windows & the gorgeous, sparkling clean aesthetic of their office space is a plus too!

As a MediCal patient I am thankful that I am even afforded dental care. I am a patient of Dr Kim at…read morethe Skyway clinic in Paradise but she doesn't do crowns so I was given a list of four Chico offices to contact for a crown. Three declined me due to being a MediCal recipient. Dr Tatla took my insurance. Dental staff are all very friendly, Dr Tatla not so much. As I waited for my prep for the crown he walked in picked up the silver syringe and tried to put it in my mouth without any numbing prep which scared me and I grabbed the chair and held on as he made me open wide and almost painlessly did a nerve block with just a couple of injections. I told him loudly he scared me but it didn't really hurt. It was very scary because no one ever gave me Novocain like that standing over me as I sat upright not already numb. Anyway it wasn't fun but I do appreciate his accepting me and my crown is beautiful and a perfect match. I don't think I would have gone had I read the reviews first so I'm glad I didn't and it's over. Skyway dental is awesome in case anyone is looking for a MediCal dentist who doesn't do crowns.

Terrible I've been waiting a whole year to get my teeth finished and the lady who answers the phone…read moreis rude very unprofessional and clearly doesn't know how to do her job seeing she has filled the paperwork out wrong every time she has sent it. I've tried to change partnership call and she just doesn't answer the phone. All around bad service is rate it with zero stars !

When I moved from the Bay Area to Chico, I was just looking for a solid, reliable dentist since I…read morehadn't been in years. I found Willow Creek Dentistry and decided to give them a try. I've been going there since 2020 and they've always taken care of me, even during emergencies. They recently helped my wife too and were able to squeeze her in quickly for an extraction. All the ladies at the front desk have been nothing but caring and understanding, which really makes a difference. Hey!!!, ignore the bad reviews stuff happens. From my experience, they've been professional, kind, and dependable.

The quality of care I have received at Willow Creek Dentistry is outstanding. Every single staff…read moremember is knowledgeable, helpful, and just lovely. A big THANK YOU to everyone at Willow Creek for being so amazing!

Contacted for a new appointment, was told they are closing shop and the receptionist was WILDLY…read morerude. Honestly glad they are closing up and saved me the hassle of dealing with that woman again.

Dr Fowkes has been our family dentist for close to 20 years. He has always taken great care of us,…read moregetting us in right away for emergences. He is kind and compassionate as well as very good at what he does. The office staff is amazing as well.

Every member of this dental team are exceptionally skilled and pleasant. Dr. Wilson sets a high…read morestandard for himself and models that same relationship for his employees as they greet and treat their patients with care. If you have not already done so, schedule an appointment and I think you will be pleased with your experience. Chuck B

Dr Wilson has been my dentist since his office was in…read moreParadise. He is wonderful. Not at all pushy, very understanding. His office staff have all worked for him for years, which says a lot about his character. They are all top notch and so helpful. Dr Wilson saw me for an emergency years ago in Paradise and I have never forgotten that. I've seen him recently for some dental work that required adjustments and I always got in the same day to have adjustments. His philosophy is (apparently) it's not right until it's right.

Comforting, does well with anxiety about dental appointments, very patient and asks permission…read morebefore doing anything which is very helpful for people who struggle with being touched.

Very comfortable and talented dentist as well as assistants. Tells you every step she's taking. I…read morelike that.

I went here for the first time today. Everyone was very nice, the office was comfortable, and I…read morefeel very good about Dr. Madsen and the care he provides.

I had a crown put in on a far back molar tooth that had a fracture. Madsen put it in at my second…read morevisit. He did it expertly and quickly. The crown feels comfortable and the right fit.

Poor customer service desk lady snapped her fingers like a dog at me and was very condescending the…read moreentire conversation would not recommend

I set up an appointment And then decide to cancel. They took my social Security number. and entered…read moreit into their system. I asked them to delete it. and they said it wasn't possible, because it was archived. This is against the law.