When I moved from the Bay Area to Chico, I was just looking for a solid, reliable dentist since I hadn't been in years. I found Willow Creek Dentistry and decided to give them a try. I've been going there since 2020 and they've always taken care of me, even during emergencies. They recently helped my wife too and were able to squeeze her in quickly for an extraction. All the ladies at the front desk have been nothing but caring and understanding, which really makes a difference. Hey!!!, ignore the bad reviews stuff happens. From my experience, they've been professional, kind, and dependable. read more

The quality of care I have received at Willow Creek Dentistry is outstanding. Every single staff member is knowledgeable, helpful, and just lovely. A big THANK YOU to everyone at Willow Creek for being so amazing! read more

Willow Creek Dentistry is wonderful. Both Dr. Muffs are so skilled and compassionate . I highly recommend them.

I had a deeply disappointing experience at Willow Creek Dentistry on Esplanade in Chico. Background: I was scheduled to receive two dental crowns following an accident last April. The necessity of these crowns had been thoroughly assessed by four different dental professionals: my dentist, my orthodontist, an endodontist/oral surgeon, and another dentist for a second opinion. Each of these professionals consistently noted that my lower right tooth had zero enamel remaining from the accident, with a crown being the only viable option short of an implant. The top right tooth also required a crown, albeit with a less urgent need as per the specialists' varying recommendations. Despite multiple x-rays and an MRI over the past six months, the level of coordination and preparedness on the day of my appointment was severely lacking. I had taken time off work and rearranged my schedule, anticipating a smooth and efficient process given the severity and urgency of my dental situation. Upon arrival, I was dismayed to discover that only a filling on my left side and a future plan for a crown on the top right were scheduled, with no immediate plan to address the unequivocally more pressing issue of my lower right tooth. When I questioned this change in the treatment plan, I was informed that my insurance was maxed out after the filling. This unilateral decision to alter the treatment plan without consulting me, and ignoring the most critical medical need, is unacceptable. Moreover, it was already explicitly indicated, as well as through provider history, that financial resources were not an issue in this or any plan; but surely, any communication on their part would have ameliorated any concern. All four dental professionals had agreed on the necessity of the crown for the lower right tooth and had been waiting for this procedure to be scheduled so that their subsequent treatment plans could be addressed. Instead, I am now back to square one and am seriously considering seeking treatment outside of the area. I have the best medical and dental insurance available in Butte County, including all possible FLEX spending options, a third-party mandated to pay the balances, and the cash to cover any delays in insurance payments. Given these resources, I expected a higher level of care and coordination from Willow Creek Dentistry. My family and I will be terminating our relationship with Willow Creek Dentistry, and I strongly recommend that others avoid this facility. This incident might have been an oversight, but when I challenged the appointment and referred to the agreed treatment plan, Dr. Michael Muff handed me a mirror and asked me to point out where the procedures should be addressed. I had to respond, "Look, I'm not looking for work to do here. We had a treatment plan, and that's what we were supposed to be doing today." Although Dr. Michael Muff offered to retool and get the procedures done that day, I felt uncomfortable proceeding under these circumstances. The process has already taken seven months, and I expected better coordination and respect for my healthcare plan. Overall, this experience was deeply unsatisfactory and has led me to seek dental care elsewhere. read more

I am in awe over this dentist office. From past experience I started to have a high anxiety in going to offices so I haven't gone to a dentist in years. But when reading over their website and seeing their paper work on how they handle patients with anxiety, I decided to give it a try. The staff is very kind, organized, and with COVID they take all the precautions from fever check at the door, mask on when not on the chair, sanitized everything. They work with your anxiety, actually listen and explain what they are doing. Its comforting. They also help with payments and offer care credit. I don't have much anxiety going here now and its amazing. Thank you guys! read more

This place is a cash grab! Beware of unneeded work that ends up costing more in the long run!

I can't say enough good things about Willow Creek Dentistry! I broke a filling on Sunday and was able to get an appointment to have it repaired within 2 days! I used to require sedation for even the most minor dental procedure but today, while laying comfortably in the chair, I realized that my dental anxieties have completely disappeared! I never thought I'd look at a trip to the dentist as "no big deal" but I guess I just had to find the right dentist! It's so nice to be relaxed and able to smile and interact with your dentist instead of laying there with your toes curled, fingernails digging into your palm while you sweat bullets, waiting for the next bolt of pain to shoot through your spine! Dr. Muff and his wonderful staff go out of their way to make sure that I am comfortable and well-informed about everything that's happening in my mouth. He is gentle and patient and doesn't rush through the procedure before the anesthetic has had time to have an affect. He did a fantastic job on my tooth and other than some lingering numbness, you can't even see where the tooth stops and the filling begins! The price was more than reasonable (under $300) and they even give discounts if you pay right away. Willow Creek also donated a tremendous amount of dental hygiene supplies to help the displaced victims of the recent Valley fire in Lake County. With nearly 1,300 homes destroyed and thousands of people evacuated, things like toothbrushes, toothpaste and dental floss become that much more appreciated. The generosity of Drs. Muff and staff helped ensure that people could continue with at least part of their daily routine - like brushing their teeth! I'm very happy that Dr. Muff is my dentist and would wholeheartedly recommend his services to anyone who needs quality dental care at a reasonable price! I can say without exaggeration that Dr. Jim Muff is the best dentist I've ever had! read more

Willow Creek Dentistry - The generous donation of dental hygiene supplies for the victims of the Valley Fire! Thanks, Willow Creek! You rock! - General Dentistry Near Me - Chico, California

As a non-patient of this practice, they took me in when I had a dental emergency. Thank you very much.

I am currently hiking the Pacific Crest Trail (from Mexico to Canada) and have been experiencing tooth pain. I hopped off trail for a wedding and my sister recommended Willow Creek to check out my tooth. I am uninsured so I was hesitant but WC were very transparent about any costs and it only cost me about $300 for a filling replacement. From the friendly and helpful receptionist (Brooke) to the dental assistant (Amy) to the doctor (James Muff), I had a great experience! They worked efficiently as a team and really seem to enjoy their job. The office is very clean and welcoming and everything is organized. I'd recommend them to all! read more

The two Dr.Muff's do a really great job. I have been to many dentist but both Dr. Mike and Dr. Jim Muff do a fantastic job. Years ago I had a very sensitive tooth in my mouth. I went to the University of Buffalo dental school and all they did was make it worse. I was hoping I never had to have another treatment on this tooth. Well I did. Dr. Mike Muff did a great job. The tooth that I was so fearful about had no pain whatsoever, he is the best. read more

Mike replaced, virtually, all of my teeth. It took approximately four months and many appointments. The staff and Dr. were always friendly, helpful and professional. Dr. Muff stands behind his work and if there is a problem takes care of it immediately. The dental work preformed on me could not have been done any better. I would recommend this dental practice to all. Regards: Richard E. read more

Willow Creek Dentistry is as good as it gets! The office is beautiful and the office staff is always welcoming. My wait times have been short. Both Drs Mike and Jim are kind, caring, and competent . I just had my teeth cleaned by Brooke . She was gentle, thorough and very personable, and it was pain free!!! Thank you, Brooke. We have also used Julie. She is great too! If you are looking for a good dental experience, Willow Creek is the place I recommend. read more

Love going there. They are super quick, reliable, and smart. Glad I found this place.

I was called to come back to get a follow up impression for a cap. The team is always very professional and focused on task. I am very impressed over the previous dental office I worked with. I highly recommend this office for anyone looking to find an excellent place to get your dental issues taken care of. read more

Beware of Dr. Muff! I've been with Willow Creek for years, until Dr. Muff moved into the business. Upon my first visit with Dr. Muff he told me I had 5 cavities. 4 months earlier at my last cleaning I had none. I asked him about invisalign, and he said he would refer me to someone, but only after I had all the cavities filled. It's been 2 years since that discussion. I've moved on to another dentist who didn't find any cavities, or anything that even looked like it could resemble a cavity. Unnecessary dental work is not for me, and neither is Dr. Muff at Willow Creek Dentistry! read more

My husband & I have both (wait for it) ENJOYED going to the dentist! Dr. Muff & the crew are all AWESOME & accommodating. In December, my husband needed a couple crowns. Dr. Muff & Amy stayed until 8:30pm to work around my husband's crazy holiday retail schedule. read more

I am a recent transplant to Chico, and finally got around to finding a new dentist here. I've had some less than stellar experiences with dentists in the past, so I'm usually not in a rush to find people to poke around inside my mouth. My sister-in-law recommended Willow Creek, and I went in for my first appointment (a cleaning) with them yesterday. For the first time maybe ever, I can honestly say that I'm looking forward to my next cleaning in sixth months. Willow Creek has fantastic customer service! As others have pointed out, the entire staff from the front desk, to the assistants, to the dentists are kind, caring and great and what they do. As a patient, I appreciated the use of technology as an aid to outline the course of action. They also provide a very clear and concise treatment plan which is helpful for deciding what and when you may want to do down the road. Thank you Willow Creek and keep up the great work! read more

I've been a patient of Dr Mike Muffs for many years, he's always impressed me with his gentleness, his attention to detail, his precision in choice of material, options and color when getting crowns. His willingness to work with my family. and our budget is always appreciated. He's now stepped up his office with the latest of "gadgets" making the experience of dental work as "enjoyable" as possible. I've trusted Mike with my front teeth and he didn't disappoint, my smile in photos is so much more natural and pretty and I thank his attention to detail! I'd be remiss if I didn't also mention Julie- she's a upbeat and gentle hygienist that I also recommend to anyone. It's a pleasure to get my teeth cleaned by her~ read more

I've been to numerous offices in Chico and Jim Muff is the nicest dentist by far. He's also fair...I was first told I would need a filling and then at the next visit, he said I didn't need one after all. It was refreshing to know it was more about the service and less about money. In fact, considering the work I did have done, I was pleasantly surprised about the price. And another exciting aspect is that they also do Invisalign there, which is something I'd like to get in the future. I used Yelp to find this office based on its great reviews, and am so glad I did. I wouldn't recommend any other. :) read more

After over 6 years of not seeing a dentist due to a horrible experience, I finally decided to go and got a checkup and scheduled a deep cleaning, dreaded it all day and it was amazingly painless and pleasant. Very highly recommended! Great Dr and great staff! Thanks for helping me not fear the scary dentist! read more

They keep you comfortable during appointments with a Netflix movie and a blanket. Both Doctors are very gentle and the Staff is the BEST!!!!

They do a good job of keeping you comfortable and the dentists are very knowledgable. read more

Willow Creek Dentistry - Talented doctors, nice environment, and they let you watch netflix while your getting work done! - General Dentistry Near Me - Chico, California

This is a great Dentist's office! We have been clients for about 6 years and have never had a complaint. The staff is wonderful and the atmosphere is friendly, clean, and comfortable. They know our names and are great with my husband and me as well as our children. We like it so much that we moved to Live Oak and we still make the drive to Chico to have our dental visits done here. Highly recommended :) read more

Both of these Doctors are professional, ethical and great at what they do. I highly recommend them for high quality family dentistry.

I haven't been to the dentist in years due to bad experiences of previous dental offices but when walking out of Willow Creek I was surprisingly relieved.. The front desk was very welcoming, every staff member there has a smile on their face and when pulled into the back Dr Muff took the time to go over every X-ray to where I completely understood why I needed the treatment he recommended. He even broke it down for me on what I needed right away & what could wait until my insurance renews in 6 months. Needless to say that I am looking forward to my next cleaning & also any other appointments in the future with Dr Muff. read more

I just had two crowns replaced by Dr. Muff today and it was awesome!!! My bottom jaw was completely numb... Which was what I wanted! The injections were painless. I couldn't feel anything!!! Jen did a wonderful job assisting. They both made it a fun experience. I am excited to get my new crowns cemented :) read more

My children love to get their teeth cleaned by Julie and Brooke. They are amazing hygienists! Front desk always makes me feel like I'm a close friend and are great explaining how much my copay will be for each visit. Both Dr's Jim and Mike are caring and do fantastic dental work! read more

I highly recommend Willow Creek Dentistry. I recently moved away from Chico but I still commute to Willow Creek for all my dental care because they are the BEST. They have a beautiful office, they are honest, and technologically advanced. The front office staff is very friendly, the hygienists are amazing, they have a great team of dental assistants and both Doctors do excellent work. I love the way Brooke cleans my teeth, she's gentle and very thorough. The assistant Katy is awesome! Her friendly energy always makes me feel at ease when having treatment done. If you are looking for outstanding dental care from a caring and compassionate team this is the place to go! read more

My recent (and first) visit to Willow Creek Dentistry, Chico was for a check up and cleaning. The office is large and pleasant, and the front office staff was inviting. Dr. J. Muff was very thorough in examining my jaw, and teeth. I appreciate the extra care and information he provided. The technician (Kelsey) who took my x-rays was accommodating when I needed a break. Additionally, the lady who did the cleaning (Julie/Julia, I believe) was exceptional. She was gentle, and considerate as well as thorough, and informative. She made me feel at ease, and empowered me to make good oral hygiene habits. read more

Upon looking for a new dentist, I did a lot of research and was also referred to Willow Creek Dentistry. - Called and was happy to know they accepted my work insurance and able to make an appointment within days. - The new client forms I filled online and painlessly submitted within 10 minutes. - Happy to see that the facility is very nice, clean, updated, and professional. - Happy to see that there was a supply of disposable ready to use toothbrushes in bathroom for use before my appt. - Waiting time in lobby was very short. - Staff very professional and friendly. (Thank you ladies and Dr. Muff!) - X Rays done using an up to date device and done painlessly and quickly. - Brook, my hygienist, did an excellent job cleaning my teeth. Very highly impressed with how thorough she was and did not spray my face at all while doing the cleaning. - My gums did not feel like they went to the butchers. - Wasn't pressured to buy products or do extra procedures. - Will be making appointment for the rest of my family here. - Overall, so glad and happy I've made a change to a different family dentistry. - Informed my co-workers about your office. THANK YOU!! read more

I am continuously more impressed by the knowledge, skill, professionalism, and honesty of Dr. Muff every time I visit. I am so incredibly grateful and feel very fortunate to have finally found a dentist I can trust. read more

Last Sunday, I broke off a chunk of my front tooth while being manly and lifting heavy things in our cellar. I called Willow Creek Dentistry, who was closed for the weekend, but was directed to Dr. Jim Muff's on-call number. I doubt anyone enjoys fielding an emergency phone call on a Sunday afternoon, but Dr. Muff was kind and accommodating. He was at home with his 3 small kids while his wife was running errands, but immediately loaded his kids into the car and met me at the clinic within 30 minutes. I was expecting the worst-case scenario of a root canal or extraction, but he was able to salvage my tooth by adhering the broken piece back to its original place. The process was quick and painless, I enjoyed a riveting conversation about unicorns with his adorable 4-yr old daughter, and my tooth is good as new. I can't speak highly enough of Dr. Jim Muff and the staff. They personify excellence in patient care and are always warm and welcoming to me and my family. read more

I was searching for a new family dentist recently since relocating and my brother recommended me to this place. I am so glad I listened to him because of how great they treat their patients here. They always make sure you are comfortable and they numb your mouth for everything not like some of the other dentists I have been to in the past. They are really friendly here to highly recommend this place for anyone looking for a new dentist. They also do a very good job and offered to do any touch ups on my crown for free. Its very reasonably priced compared to some of the other places Ive been, HIGHLYYYYYYY recommend seriously you will never want to go to another dentist. read more

Had a filing fall out and called up needing a appointment. Mind you I was from out of town, and had no insurance. They saw me the same day, and gave me a 10% discount because I paid cash. Great service, less cost than most, and best of all the filing looks great. Would recommend them to others. read more

I've been going to Dr. James Muff for over three years now and continue to have him handle my dental needs despite living in Sacramento, finding a good dentist is worth the drive! Unfortunately, I don't floss as diligently as I should and have developed a few cavities over the years; Dr. Muff takes the time to show me on the x-rays where the cavities are and always explains his treatment plan to me before proceeding, this to me is very comforting. Before seeing Dr. Muff my wife complained about tooth pain for several months and saw two other dentists regarding this issue, it was not until we saw Dr. Muff for the first time that he realized the crown was not placed on correctly from the previous dentist, once he made the adjustment the pain subsided. Keep up the good work Willow Creek Dentistry. read more

I highly recommend going in and be seen by dr. Muff, it's a great place, nice people as soon as you walk in, assistants are all very nice and try to make your experience the best as possible. Dr. Muff is a very nice guy he knows exactly what he's doing and tries to do his job the best way possible making you feel comfortable. The work he has done on me has been perfect and I haven't had any problems with my teeth since I saw him. Best dentist I've been to without a doubt. read more

Beautiful new facility, great staff, awesome doctors, would reccomend them to anyone.

This dentist office always is so attentive to my needs. I got a snore guard to stop my snoring and my wife waking me up. Willow creek not only stopped my snoring saved me money and my marriage. I will recommend this dentist office to friends and family. Also the receptionist tanna was very helpful with this process. Keep it up it makes it fun and relaxed to come to the dentist. read more

Dr. Mike Muff is the very best dentist I have ever had! Willow Creek's staff and facilities are exceptional. Highly recommended.

Very impressed with both doctors and all the staff. Professional and so nice and friendly. Location was close to home and beautiful office. Took our 3 boys and it was a great experience for our kids. I even felt comfortable leaving one kid behind for 20 min while he was getting his teeth cleaned, to get the others to school on time! I highly recommend them. read more