They over charge and drivers are liers. The way they towed my trailer little bit. When I had my…read moreown tong company on the way. Driver refuse to. Drop the trailer. I recommend not to use that company they charge over 3000 dollars to tow hidden fees per mile plus towing fees and no recipient

Was in a car accident and needed an immediate tow. The process was straight forward. The lady who…read moreanswered the phone was very helpful. I was able to pay by Venmo which was very easy.

Due to very unforeseen circumstances I needed a Tow and was frazzled. The car repair company…read morerecommended CTR and within 20 minutes Chris was on site for the pickup. Chris was swift, professional and a pleasure to talk to. Unlike most tow drivers I've encountered, his cab and appearance was clean and welcoming. I will definitely be recommending this company again for future trips. Make sure you all keep Chris safe & around..... he's the bomb.com

Had to pay an additional $100 on top of a $415 towing fee. They charged $50 per window to put…read moreplastic wrap on the window. The keys were with the driver and car was functional and they didn't ask to roll up the window. Literally 3-4 sheets of plastic wrap worth nothing and they charged an extra $100. Not happy about being finessed with this.

Someone hit my brand new Lexus and their insurance was covering the repair. I could not get into…read moreany reputable body shops for 8-12 weeks. Ron and Todd worked with me to get me in the following week. Other body shops told me that the insurance company would only pay for repairing my bumper but White Eagle was able to get them to approve a brand new bumper! The work was done timely and communication was excellent. I was even able to return the rental car at their shop. We will use them again if anything like this happens in the future! Highly recommend.

RUN FROM THIS SHOP! My insurance company agreed to have White Eagle RE-FIX my car because the…read morefirst time they fixed it, one part was flapping in the wind, another part overlapped another part, and the gas cap wouldn't open. When I dropped my car off there, all parts were supposedly ordered and in-house in advance, HOWEVER, after 2 weeks, my car is still sitting in their shop UNTOUCHED. Both the 1st and 2nd time my car was in this shop, after having parts ordered in advance, a repair that should have taken 5 days took over 14 days with no communication whatsoever from the body shop. They are not willing to pay for the extra week of car rental.

Awesome experience with this towing company! Quick to answer. Best rates. Great service. No one…read morewants to have their car towed for service but they made it as painless as possible!!! Thrilled to have worked with country roads towing. Fair price, quick response and professional yet friendly service! Highly recommend

My car was towed last night. The guy showed up pretty quickly, must have been so quick he forgot to…read moreput up his fly. Also, dropped my vehicle at the shop in the MIDDLE of the lot. The vehicle doesn't start... Real professional.

Mike from Rocket Towing/Green Machine Towing is a beacon on a gray day. I cannot tell you enough…read morehow amazing the service was and how kind, professional, and a great human being that Mike is. I was on the side of the road with my car alone not really knowing how to navigate this ordeal. But when Mike got there, he treated me with respect, and got me and the car back to the repair shop with the utmost care. Mike's gentle presence, professionalism, and kindness to his manner put me at ease and kept me from falling to my frustration and anxiety of the incident. if I could thank him again, I would.

Service completed in Oak Forest, IL. We were serviced on 4/21/25 by RocketTowing thru AAA. I…read morecannot say enough good things about the service we were provided. Immediate response, easy and thorough communication, successful fix. You'll be lucky to get our service person by the name of Arthur.

Great Experience! Professional, courteous, accommodating!…read more So I am in Texas, but needed to have some work done on my daughters car (she lives in Plano). I called and Todd actually answered ... family owned small business ya know. After explaining my situation, they worked with me to get my daughters car in, inspect it, called me to tell me exactly what was wrong, and even took my payment over the phone! When we were discussing what was wrong, I inquired about some other items and to whether or not I should have them replaced as well. They could've taken me for a complete ride ... but I was told (by the owner himself) that they inspected the other parts I had mentioned, and there was no need at this time to have them replaced as they were still in good condition with minimal signs of wear. In today's world of "how much can I get out of you", this was a refreshing experience back to the days of when a handshake meant something. Todd's Southtown Auto should be your choice for any mechanical needs.

I traveled from Chicago to Sandwich to purchase a car at a nearby dealership. Since the car was…read moreused, I wanted a mechanic to take a peek at it to make sure there were no red flags. Todd did this with little notice, and gave me the confidence to purchase the car. He also didn't charge for his time. Really appreciated!

White Eagle auto body (Naperville shop) replaced my bumper in 2015. They ordered a brand new…read morebumper and painted it to match my truck. The salesman told me that it would last as long as I owned the truck and would never rust. After the new bumper was installed and I was getting ready to pay and leave the shop, they handed me a written warranty that specifically excluded rust damage. I informed the manager that potential rust damage should be covered/included in the warranty because the salesman had previously told me that it would be covered. The salesman was part of this conversation and he confirmed what I stated, which is that the bumper would never rust (because of superior paint job from White Eagle). The manager then added a hand-written note to the printed warranty page which stated "Paint warranty on bumper for life time" and he also added his signature. Well, guess what, 10 years later and the bumper is terribly rusted. It literally has large holes in it as the rust chewed right thru it.... So much for the "superior paint job" that White Eagle would provide..... But the worst part about it is that when I called their shop to discuss the "life time paint warranty" I could not get the manager to even return my call. After several non-returned phone calls I decided to visit the shop and at that point I was able to meet the manager (Chris) who informed me that White Eagle would never cover the rust damage. Of course I showed him the hand-written note for "life time paint warranty" but it didn't sway him in any way and he simply stated that they would never cover it. I asked him to make a copy of the hand-written life-time warranty and show it to the owner and requested that the owner call me to discuss, but I never heard from the owner. Summary: they will tell you whatever they need to say as part of the initial sale but later on when there is an issue their word means nothing. They won't return your calls and they won't honor their previous promises.

Fantastic job repairing a damaged door panel and hatch. Oswego shop kept me informed at all times…read moreand let me use a loaner.

Very frustrating experience due to inconsistent communication. I called for help with a dead…read morebattery and was told I would not be charged for both a jump and a tow if the jump didn't work. After the technician arrived and attempted the jump, I was told I'd be charged for both. When I called to clarify, customer service said I had misunderstood and offered no resolution. The technician himself was polite and apologetic, but the customer service experience was disappointing. Pricing and service expectations need to be communicated more clearly. The technician offered me a $20 discount due to the misunderstanding. The company offered to do nothing. Proceed with caution

Simply the worst towing company I have ever dealt with. They towed our vehicle Saturday night, now…read morethe steering is half a turn off center. When I called about this, the owner said, "we are good at what we do, it isn't our fault"! I guess the steering magically changed from the moment we stopped! On top of that, the car now has a warning when started that the forward collision sensor is damaged and the system is not on, I guess that's also not their fault. The most unprofessional business you can imagine. I wouldn't have these guys tow a bicycle given any choice in the matter. Like another reviewer on here, please can we post less than one star? That is giving this company more credit than they deserve.