Wonderful team and nice make shift area for wait room. Can't wait to see when it's fully renovated.read more

I recently brought my 2024 Honda Accord to Valley Honda in Aurora for a recall service, and I…read morecouldn't be happier with how everything was handled. From the start, Kristina Pszotka, the Assistant Service Manager, made the process easy and stress-free. She clearly explained what the recall involved, how long it would take, and kept me updated during the service. Kristina was professional, friendly, and very straightforward -- no runaround or upselling, just honest communication and great customer care. The repairs were completed on time, and my vehicle was returned in perfect condition. I've dealt with many service departments over the years, and Valley Honda stands out. If you need service on a Honda, ask for Kristina. She will take care of you and make sure the job gets done right.

Drove an hour out from Chicago to come here on a roll of the dice. So glad I did. Shop was super…read moreresponsive answering my questions. Alfredo's service was top notch. Well worth the 2 hours in travel to support a biz like this. Value was excellent.

From the owner: Products: New Tires, Rim Repair, Tire Patching, Tire Repair,…read moreUsed Tires Services: Free Air for Tires, Free Tire Inspection, Tire Patching, Tire Repair, Wheel Repair, Towing Available, Mobile Tire Repair, Mobile Tire Replacement, Fuel Delivery, Jumpstart Service

I keep coming back to this location even though it's farther from my home than others. Joe is so…read morehelpful and kind. I never, ever feel pressured to get extra work done.

I was 90 miles from home, near starved rock , on a Sunday when i got a flat. Everything is closed…read moreon sundays near starved rock and most places there may not be equipped to deal with a tesla. It was going to cost me over $700 for a tow back to my area. I had the tire slime that is supposed to coat the inside of your tire so you can drive together to a place. But didn't seem to work, i still had a slow leak. So in trying to find a place open on Sunday that could handle Tesla, i found this Firestone in Aurora. I spoke with Bryan on phone and he confirmed they could do it, but they may not have the right tire in stock. Fortunately i had an extra tire with me, and learned the hard way, the night before, a tow truck can't just put a new tire on a rim, it has to be done at a shop. So i drive to Firestone, refilling my tire with air until i got there. Fortunately, that worked. Brian couldn't have been nicer . The shops pretty busy and he tries hard to accommodate everyone. They put on the new tire and i was on my way. I was so relieved and so grateful for Brian's care. I highly recommend this Firestone. I can tell they care bout their clientele. Also their bathroom is really clean. Thanks, Bryan! I was so stressed out and the sense of relief that i could then get home safely was such a relief.

For some reason, the location is tricky finding. It's tucked in the corner near the train station…read moreand the entrance for testing is a road looping around the back. However, arrive mid week before lunch and there's nobody here. I was in and out in 4 minutes. Some of their employees are a bit rude, but I'm sure they deal with a lot here.

No one likes the DMV or Emissions. Guess what Elk Grove Village DMV - Awesome good people and good…read moreattitudes. You will have a positive experience. Naperville AirTeam crowded and nonstop, but they keep it moving. You will spend some time waiting for your turn; but it isn't all day. $161 for a sticker and a $9 "convenience fee" for plastic, which is the only form of payment accepted - that's criminal. Why do we allow this?