Country Roads Towing kept me updated of his arrival time. He handled the transfer of my car on the…read moreflatbed tow truck with no issues. Overall it was a good experience.

My car was towed last night. The guy showed up pretty quickly, must have been so quick he forgot to…read moreput up his fly. Also, dropped my vehicle at the shop in the MIDDLE of the lot. The vehicle doesn't start... Real professional.

I called them today for a tow service from my house to the car dealership. They were extremely…read morefriendly and very prompt, they had a driver here in less than an hour. He was totally professional, polite, and it was obvious that he totally knew what he was doing. Only took him about 10 minutes to have the car loaded up and on its way. I feel the price was extremely fair, in fact, expected it to be considerably more. I would highly recommend these guys.

They responded quick and showed up ahead of time. Truck was clean and driver was Friendly and a…read morefair price!!!

Great guy, great service and very professional and timely. The guy has great ingenuity and always…read morefinds away to tow a vehicle even if it has no wheels on it without scratching anything.

Curtis was great, very professional and quick service. Was helpful explaining how to fill out the…read moretitle transfer paperwork as well. Gave a great and fair price for our junk car.

Great service at a good price!…read more I thought my car was a goner, it would not start, or if it did would only run a short time. Had to have it towed to Mikes. They found the problem quickly and the next day I was back on the road!

I brought my wife's 2017 Jeep Grand Cherokee Summit in for new brakes and rotors. A few weeks…read morelater, my wife noticed the brakes were making a squealing noise during turns so I brought the vehicle back to have it inspected. I was charged $100 just for them to look into the issue. What was most concerning was learning that when the brakes and rotors were replaced a few weeks earlier, the shop chose to install lower-quality aftermarket parts rather than OEM parts. The original components on the vehicle were OEM, but instead of giving us the option to choose, the service advisor of Indian descent told me they used cheaper parts because OEM parts were "too expensive" and would make them less competitive. That decision was made without our knowledge or approval. When it comes to critical safety components like brakes, customers should always be given the option and informed about the quality of parts being installed. Choosing lower-quality parts to save money--without discussing it with the customer--raises serious concerns about quality, safety, and reliability. At the very least, we should have been given the option to replace the parts with OEM components or informed beforehand about what was being installed. Instead of rectifying their original mistake they shifted focus to other parts (pins) that still didn't address the issue at hand. Hence, I would not recommend if you're looking for honesty, quality, safety, and RELIABILITY.

Got my AC done, it wasn't cold, it was cool instead, I called back next day to explain and then I…read morewas treated with a bad attitude the next day, they made it sound like I was the mechanic that diagnosed the problem. I took it there to get fixed and they made it seem like I was the reason it was not. I wouldn't recommend going there if you don't want to be treated with an attitude.

I went to Specialty Auto Care in Romeoville to have spark plugs replaced in my 2015 Honda CRV…read more Dave, the store manager welcomed me, and offered a very reasonable price. During the exchange Dave advised me my valve cover gasket was leaking and needed to be replaced. I authorized the work to be done. During the removal of the valve cover a component cracked, rendering the cover useless. Dave accepted the responsibility and ordered a replacement. He went far beyond expectations to insure I was back on the road. I praise all who worked on my CRV. I highly recommend Specialty Auto Care in Romeoville for all your service needs.

This is the second time I've had an issue with this company. I brought it to the attention of my…read moreproperty management team and followed the exact steps I was given regarding my loaner vehicle, yet it was still towed, which was extremely frustrating. That said, I do appreciate Kevin, one of the owners, for reaching out personally, taking accountability, apologizing, and ultimately making things right. While the situation was stressful, his response and effort to resolve it did make a difference.

Fast reply for a early morning pickup. The driver Bill…read more picked it up quickly got us to the Repair shop safely and was a pleasant guy. Last run of the shift thank you for going above and beyond. I felt the car was loaded with care and secured well

Once again my family needed body repair to one of our cars and as always Tyler P. was fantastic to…read moredeal with! He always kept us up to speed on the process from quote to final delivery of the car. Car looks fantastic and I can not be more thankful to have Tyler assist us!!!

I came to DeKalb Body Shop & Collision with parts I found on my own, and they were still willing to…read morehelp me out! The parts I had were not perfect, but you could never tell with the body work that was done! The guys at DeKalb Body Shop went out of their way to install my parts and headlights, and did an awesome job at a very reasonable price!

Tony is Great! Tony and Josh are so professional and true to their word. Please go to them !!! I…read morejust want to say they went above and beyond for us! Straight Forward. I recommend them % Thank you so much for all that you do!!! If I could give them 10 stars I would. Thanks Again Guys!

Dishonest. Did…read morework that was not needed. Did not fix the original problem. Prices are extremely higher than neighboring shops