Wonderful practice! They are so great with the kids and very professional. Gio was very helpful with my daughter today. So glad we found Children's Choice Glendora! read more

Do not recommend !! We had a great experience when it came to routine cleanings. However, my son had a cavity that clearly needed dental work. They provided paperwork for his primary care physician to complete which we did and submitted in February. After that, they never got to working the cavity. I called consistently and was told I needed to speak with the "sedation" department which I would call and never once was able to get a hold of someone. Constantly left voicemails that were to be returned in "24 hours" which never once did. I even did a concern about the matter on the website and again nothing ever came out of it.... I had to move my children to the Children's Dental FunZone which thankfully handled the matter immediately. Don't send your children here. read more

I really wanted to like this place, 1st 2nd & 3rd visit never had a problem. Until my son needed work done, he had cavities and needed crowns. They put him to sleep did the work we went home. Until a cap fell off 3 months after the procedure. Took him in the dr at the time said we either have to papoose him to fix it, have to pull it or leave the tooth the way it is and just observe it. The office manager Denise informed me my only options were to pull it or leave it. This was a Saturday, I informed her the dr said they could actually save it. Of course because it was a Saturday she informed me no. They were closing early she had to see it the dr was even comfortable doing the pappose. Frustrated I got a second opinion but ended up having to pay $600 out of pocket due to this dental office sloppy work. I say sloppy because now we are 4 months after the procedure and another cap has fallen off. Took him back to get it checked and again they didn't give me an option to pull but didn't give me the option to leave it either. Instead told me they had to call other locations to see what office is willing to do the work. Which is very frustrating because 4 months after the procedure and 2 caps have fallen off. I'm at a loss of $600 and this dental office let us leave with absolutely no resolution but a "we'll be in touch" it's ridiculous and very frustrating. read more

Received wonderful service from Chelsea & Dr. Lin (?) I may have his name wrong but they only have a few dentists at this time. My forte' is writing 5 star reviews and I love giving them! I am happy to give this one to the treatment staff that worked on my son Friday night in the beck rooms. Dr Lim is new there but he is every bit as good as Dr Kareem was. He talked to my son the entire time. Son has had all of his treatments at Children's Choice so far, who takes our military insurance United Concordia. I cannot say enough about this duo. Chelsea is not only very calm and nice to kids, she enjoys working with them! Dr Lin talked to my Son the entire way thru sealants and a molar filling. My son is 7. He talked my son thru the worst parts and my son sailed thru the novicane injection, which is the part I hate the most! Ick. Chelsea put on the Lego Batman for my son to watch while laid back and he got to pick a toy before we left. Chelsea helped me decide to pay the extra fee for the gas so my son would be comfortable. The gas is worth every penny and I have used it 3 times on my son's treatments if in doubt plan to do it. Chelsea had a good point and I went with my gut and paid the gas fee. The fear for kids is lasting and the same whether is be a small filling or a big one and my big guy walked out worry-free and numb, but like a champ. After the treatment, I got to talking to Chelsea about military stuff and Texas and her beautiful son (who is also my son's age). She beamed and showed her personally. I miss this touch in these doctor offices..... and I hope they hold on tight to her and Dr. Lin cus God knows we need these people to help keep our kids healthy AND happy. Not all heros wear capes but maybe Chelsea and Dr Lin should! Im not sure I could do the job they do. ----Part 2---- I do feel like the front desk has a strange vibe no matter who I deal with. The warmth they should bring at a children's dentist is never there and never has been. They hire a very young desk team and perhaps they don't see the value of the old town dentist feel, but it is something that would put you and your child at ease. They lack that and sit low behind a really high desk and barely greet you or crack a smile and NEVER talk to my kid. They (all of the front desk staff) seem like you are bothering them upon check in, then basically give you the wet mop treatment then tell you to have a seat. That part is weird. Each and every person interacting with me or my kid need to bring a child friendly attitude to work at a Children's Dentist and for the love of God smile! Its a dentist office!!! Some parents are afraid of the dentist themselves, the least you could do is appear happy to see your customers who are paying your paycheck. I honestly get more enthusiasm walking into the vets office with my dog. Please owner/s, fix this. Train your people starting with customer service and the minute 'the patient' walks through the door. We are running around, taking time off work to get there, fussing with a whiney kid to get them there because you have a 10 minute rule...but the rules are more important than your clients, and a your paycheck does not cover you smiling to your customers, engaging my child (who is nervous and excited and always just a little nervous) I know, but put yourself in our shoes as the customer...of a Children's dentist! ---part 3---- Besides going with the gas, do bring your child a blanket or stuffed animal. You have no idea how my son likes holding his silly Grogu and the fact I thought of him to bring a comfort item goes far...plus his hands are occupied holding something to prevent him from using them to touch his face. This time I brought a blanket. He used it to cover the cold chair which I thought was a good idea. Big thanks to Children's Choice and Chelsea and Dr. Lin! We were in and out and headed to Wendy's across the street to have a frosty while the numb wore off. Easy peasy. I'll be back next month as the Ortho doctor there is assessing my son,'s baby teeth aren't falling out very quickly and we are taking xrays every 6 months. read more

I am not one to write bad reviews (For Real), but I feel the need as a parent to warn other parents NOT TO CONTRACT FOR BRACES WITH THIS OFFICE! My kids have gone to the regular pediatric dentist since they were babies. All experiences were good. Then it came time for braces for my son. BUYER BEWARE! I signed all the contracts, feeling good about my previous experiences. That is when ALL THE PROBLEMS STARTED: -There is absolutely no way to call this office directly. They use an answering service that either doesn't pass along messages or when the staff receives them, they do not respond. -They only have the Orthodontic staff there on Fridays and occasional Tuesdays. So, if you kid has a painful issue-good luck to you! -They only seem to communicate via text and even then, it is lacking. -If an issue arises with billing (because THEY didn't input information incorrectly) you will never hear from them. The next time your kid is there, they will just embarrass them and refuse treatment until the account is up to date. I had to Mama Bear to have his needs met and then figure out what the issue was (which was input error on their part) MOM'S WATCH OUT! We have enough things to stress about without dealing with poor business practices like this office has. The actual dentists are fine, but everything else is a SHIT SHOW! For real.... read more

The service & staff are fine & I've been coming for years but I'm pretty sick of waiting in the lobby 40-50min after my appointment every single time.. It's almost like they don't bother taking you in until you complain. I've had to cancel & reschedule before. I'm always there waaay longer than I need to be. So as a heads up, if you value your time & if your kids are in a lot of activities/after school programs, I would try to book early mornings before the day gets backed up, because they are always backed up. As for me, I'm going to find another dentist cause I don't want to wait an hour every time I come & not get seen until I complain. read more

I want to thank Dr Lynn and Chelsea! They were amazing. I had 2 appointments for my 2 boys and from the first hello I could tell they would be great. Their energy, communication, patience and professionalism was amazing! My youngest was having a rough time but they walked him through every step, helped him calm down and provided him with updates along the whole way which was a great distraction. They are a great team and provide amazing care! Thank you for a smooth experience! read more

They got me an appointment on a Saturday morning to be seen that same day for my son who was complaining about teeth pain. This couldn't wait until our regular dentist was open because we are out of town the coming Monday. The staff were patient, kind and thoughtful in my son's experience. The dentist assessed him quickly and turns out his teeth are just fine. Because of how quick and timely they were, we were able to get to urgent care right after and figure out what was going on. The space is clean and spacious. I am so grateful to this team. read more

DO NOT bring your kids here! 1st red flag waited 45 minutes 2nd red flag they take the kids in by themselves for X-ray. My daughter said her eyes hurt after & was acting strange. Now I'm afraid something happened to her. I saw 20 patients & 1 dentist. The lady took my SSN then proceeded to walk us to the door. Had to freeze my SSN. Horrible place read more

Went to get a regular check up for my daughter, had 7 cavities, need to sedate through IV, all that jazz. The dentist didn't even introduce himself(my daughter was a first time patient), just showed an xray with some red spots told me what he wanted to do a baby root canal and all this extra stuff then up and left for the dental assistant to answer any questions, dentist was there maybe a solid 2 minutes tops so I got a second opinion elsewhere since this dentist didn't do a thorough job and she only has 3 cavities(not 7) all simple fillings. So it's safe to say I will not be ever taking my child here again and absolutely will not recommend this dentist to anyone who cares about their child's dental care and don't want to be ripped off by a dental provider that you should be able to trust but sadly can't. Do better. read more

Best dentist EVER great expensive with both my children including my son with Autism. Brenda is extremely helpful and so kind. Highly recommend! read more

Chelsea was amazing and made my experience so much better she was great and so fun to chat with

I took my kids here and the office did not disappoint. The dentists were very good at explaining what needed to be done and the front office staff made our trip easy. My son left saying he would like to come back, 10/10 for this office. Highly recommend read more

I've Been going here for "15 YEARS"and have been happy and comfortable with every single visit. until my teeth were cleaned by "Alyssa S" she was extremely rude, aggressive and made derogatory marks about my age the entire time. I'm very sad that I have to switch offices due to such a rude person. Please do not go here for ANY matter regarding your well being as long as "Alyssa S" is still employed here. Thankyou and have a nice day read more

Time to update due to the complete and total failure that this practice has become. My children have been patients for over a decade and I've been a frog in heating water on a stove for the last few years of that. The service has progressively deteriorated each and every interaction. Waiting in the lobby for 1 hour then waiting another 30 min in the chair to be seen, one doctor for the entire practice that plays musical chairs with the numerous patients booked at once, and a completely inept office staff. 9 times out of 10 you get transferred to the office up in Northern California where they know even less. If you ask to speak to a manager they say they don't have phone numbers for them and can only send emails, the emails rarely get you a call back. This last situation has pushed me to now leave this review and while I can write a full 10 page review on how badly they've treated us, I'll surmise by saying they will happily take your money and charge your insurance but do nothing about any of ten issues you bring up to them. They missed 2 whole cavities on my son which ended up turning into a more complicated situation and near root canal (pulpectomy) that cost me over $1,000 just because they were negligent. I'm at the point where I want to seek out legal advice. Time to find a new pediatric dentist. Don't bring your kids here! Stay away! read more

I took my 4 year old today for the first time. She was nervous and anxious, and our dental assistant Maria was so sweet and helpful. She made my daughter feel safe and comfortable. She went out of her way to help another staff member with my daughter's xrays then made sure she found a movie she would like to watch and proceeded with her cleaning. She was patient and caring and I'm glad she helped make my daughter's first dental experience a good one. The dentist was also friendly but we only had a short interaction with him. read more

Children's Choice Dental Care - Glendora - Dental cleaning - Pediatric Dentists Near Me - Glendora, California

See all

My son has been going to this dentist for a few years and has always had a great experience! From the childfriendly reception area, to the funny staff making the experience a memorable one. Thanks Joey for giving us a good laugh and taking care of his dental needs. With lots of love, A loyal costumer/small patient :) read more

I brought my niece to her dentist appt and this was my first time here. The dental assistance Chelsea was amazing! She was very friendly, super helpful and very caring. The Dr was also amazing and very patient. I was happy with the overall experience that I ended up switching my kids to this dentist office. It's not near home however the drive is definitely worth it for me. If you're looking for a dentist who will make your kids feel at ease, I'd recommend giving this office a try! read more

We started coming here when my 1st child was 1 yrs okd (she is 9 now) and my 2nd child is 6yrs old. At the beginning they were great but as time has gone on they seem to want as many patients as once in and out as fast as possible. They overload patients and rush thru the appt. The Drs talk to the techs but they don't directly speak to me as the parent to provide the details of the visits or what is of concern. They rush thru questions. And the staff always seems to be in conflict with each other. They don't provide that personal care you need for your kids, they just want you in and out to bill your insurance. Would not recommend. read more

No star rating!!! They are terrible in calling back. I my daughter had an infection. Went to the dentist with an infection. They forgot to give me the prescription It took them two weeks to send a prescription to the pharmacy after many attempts they called me back. My daughter needs one of her molars pulled out and she has anxiety so she needs to be sedated, therefore, I needed to complete paperwork. I sent it over and requested authorization to be expedited, and to confirm that the paperwork was received. This was about four weeks ago I called last week to follow up on the paperwork and requested a call back and nobody has called me back. Today is a week after so I called again and we'll see how long that takes them to call me back! This is ridiculous. She needs a tooth pulled out because it's cracked and had an infection from it but seems like the this office is super busy that they cannot keep up with their patients. I am taking her to another dentist. I'm tired of waiting. read more

On 6/28 my son had a follow up appointment. The dentist assistant Eric was inconsiderate to my son feeling who is a 11yr. She refused to work on my braces because he cough twice and I took him early out of school for his appointment he suffers from allergies he had no fever and no running nose. Due to hipaa law I didn't want to disclose too much. So she tells me to reschedule after I just paid due to billing issues also it takes forever to reschedule to make another appointment. She refused to work on my son and another doctor came and help fix my son braces. But what makes me more upset that my son told me after leaving the office while I was fixing the billing issues she asked my son to show his tongue to her and other doctor. She said look his tongue looks weird and refuse to work on him and she feels uncomfortable. What makes her think she can say that to young patients. I was not present when that happen and the entitlement she think she can say that to a 11 year old boy who has low self esteem and has mental development issues to comprehend what is going on. He already feels embarrassed for having braces now this regarding his tongue. This is lack of professionalism and compassion for these young patients. She refuses to work on my son that is fine but you don't need to say it in front of my child, others patients and professionals. If she knows what she talking about then she should have been a doctor, clearly she working in the wrong profession. I been going here for two years and now I signed my other child to have braces after this incident it making me second guess myself to continue business with them. Now my son feels uncomfortable and I do too. So many times I been going there I never had bad service until now. We are more than dollar signs and dentist is there to help build self esteem with a smile not lower a child self esteem. This took place at the Glendora location. read more

I have to say today I felt so good about continuing to make the drive to go to this dentist. My little guy is on the spectrum and is terrified of doctors follow one bad experience at ER. When I made appointment I let them know he struggles and they were very patient and attentive from the beginning til the end. Most of all appreciated them taking their time to meet him where he was at and even trusted me as mom to decide what to try or not try as opposed to just doing things then upsetting him. He was one happy boy throughout exam! read more

Children's Choice Dental Care - Glendora - Dentistry - Pediatric Dentists Near Me - Glendora, California

Dentist was very friendly and made my grandaughter feel comfortable the dental assistant Chelsea was awesome very good

My little one has been coming here for the past couple years. My son is mildly autistic , this can be very challenging since they have sensory issues .Dr. Dubuni is just great! The whole staff is great. I think it's important that the energy is good in dental environment. They really create trust and make it fun from the very beginning. I highly recommend this office , for the quality care, the experience, and the staff. All those things in one are hard to find! This place gives all of that! Joesph, Alex , Janesa thank you so much! Let's not forget Theresa ! Thank you for taking care my boy ! read more

Children's Choice Dental Care - Glendora - Dr Dubuni - Pediatric Dentists Near Me - Glendora, California

An employee Chelsea was very kind and loved her professionalism. Any children's work they will care for. Got a filler done went well. Chelsea was amazing very helpful. Overall great experience! Thanks Chelsea! read more

Thank you Dr. Lynn and Chelsea for assisting my son today. Highly recommend. They explained the process step by step and most importantly they made my son feel comfortable and safe. Grateful for you both. God bless you and keep up the great work! read more

I have been bringing the little ones here for a while now. Some of the girls in the front office can be quite rude. The doctor this time around was kind and patient. The assistants in the back were kind and patient with my little ones as well. My one complaint is that they over book and don't keep the proper appointment times. I have waited over an hour to be seen past my appointment time. It's frustrating. I am not so sure about returning due to a lot of the other reviews concerning cross contamination w/patients. read more

I back up my previous post from years ago about Children's Choice! My daughter is now 14 and we still go here. She only sees Dr. Kareem. It's nice to have a consistent Dentist throughout her childhood years. Both my sisters and best friend take their children here. I've never had an issue like others have stated. Yes it is important to confirm your appointment. They call multiple times, text and email. So you have plenty of reminders of your appointment. read more

My daughter had an appointment on Jan 2, I kept receiving reminder emails and confirmation text messages from Children's Choice. I show up to her appointment just so the receptionist can tell me they have been trying to contact me regarding the appointment because the Dr that is there is not contracted with my daughter's insurance. I never received any calls, texts or emails with this information. I live 25 minutes away so it was a complete waste of time. Do better. read more

Dr. Bronsik told me to fill my sons cavity myself. My son is five years old, autistic and has severe sensory issues. In initial consult I was assured that all his cavities would be taken care of. After my son was put under anasthesia Dr. Bronsik decided to change the proceedure plan to not fill the two cavities in his front teeth. The assistant who informed me of the change didn't go into a lot of detail of the plan itself but just the changes to the front teeth. She said that the reason for this was that the doctor said she "couldn't do it" after asking for clarification she repeated that it couldn't be done. If my son wasn't already under I would have left then. I didn't want to have to put him under again so decided to continue with treatment and asked them to extract the tooth that was already severely chipped. After the procedure I realized that there was another cavity that was not taken care of. After asking the Dr. the reasoning for the front tooth not being covered she said that she could have covered it but it would have fallen out in a week. I stated that had I been given the choice I would have had her fill it anyways. (Isn't there a risk in them falling off anyways). The option was not presented to me. Then she claimed small hole on his tooth is not a cavity . While asking her to reexamine she tells me that if I think it's a cavity I should just " fill it myself. She then said she had another patient to see, that I had to wait again to continue talking to her.On top of that I was told he would be getting metal fillings in the initial consultation in his molars and he got crowns which will cause may cause more sensory issues and complications. Anesthesia has a lot of risks associated with treatment to have these dental issues fixed would probably cause him more phycological harm then good. If you want a Dr. that cares to explain medical procedures please choose a different doctor. read more

Negative zero for customer support. Called to make an appointment, Etsy who took my call said; "we need to verify insurance and will call you back as soon as we do. A week later no call. Ok, I call back. Then Etsy states. "We did go ahead and verified insurance, but unfortunately we do not accept it here in our office." Girl you wasted my time and yours. You knew as soon as you took my info and noticed the insurance provider. I would usually let it go, but if my insurance sent the referral to your office it's cause your office accepts my insurance. Children's Choice Dental, either pay your staff more, so that they give 2 F#%^# about your business or you will have customers like me calling you out on some BS. Wast of time and energy. What you accept from your staff is what you promote. Hard pass on this dental office. Also notifying my insurance so they can remove you from their list. read more

My daughter been coming here for a year we had outstanding service starting with the front desk receptionist they keep up with your 6 month and dental needs ending with the Periodontist and dental assistant team they work so hard so everything is a good dental experience , they actually care and suggest and referral to you the best oral surgeon if needed for your child I appreciate their concerns and they have for your child my read more

My middle daughter needed sedation for fillings, they said they would call us back, nothing for months until they finally said we have to take her back for another recheck because it's been too long now. For my baby, they couldn't even find her insurance. They told me I have to call them with her Delta ID number. I've never been asked for that. I used to be a dental office assistant and I know that is part of your job, contacting the insurance to get all that info so that the patient doesn't have to stress about it. They are so unprofessional and so hard to get a hold of! Not coming back read more

Friendly staff, great doctors and the kids feel comfortable here. I highly recommend.

We have been coming to this office for over 10 years and we loved it. My children were only seen by Dr. Kareem and he is an absolutely amazing dentist. So kind ,friendly and pactient with the children. We moved from the area and still make the 30 minute drive to get to the office to be seen by Dr. Kareem. Unfortunately while scheduling our next appointment we were told he was no longer there and that no one knew why he left or where he'd be practicing. This made us very sad, because he's a great children's dentist. As for the staff, mostly everybody is awesome. Everyone is always so sweet. We have notice a change with management and I agree with some other reviews and they can definitely do better. The wait is ridiculous. We have to wait even when we have an appointment because they are always "short staffed". We are considering looking for a new office since Dr. Kareem is no longer there... read more

As you can see by all the other recent one star ratings, Children's Choice Dental Care is impossible to communicate with and extremely unprofessional. The calls always go to an answering service and they never get returned. I have been requesting a receipt for my flex account for 3 weeks. Seems like a simple request. After about 2 weeks of several calls and no answer, I drove into the dentist office. I talked to the office manager Yolanda Padilla and asked for the receipt. She told me that she could not get the receipt, but she would follow up with billing and get back to me. Fast forward another week, still no calls, email or receipt. Once again I had to drive into the dental office to request the receipt again because the office manager Yolanda Padilla would not return my calls and emails. A nice lady at the front desk simply pulled up the receipt and printed it out for me! When I asked Yolanda Padilla why she was unable to print out the receipt for me last week, she had no response. She also had no response as why she didn't follow up on my receipt request a week ago. She did say she is aware of the ongoing problems with the call center and the inability of a customer getting ahold of the dental office. But there was no plan to fix the situation. There are so many dental choices out there, I would recommend you stay away from this one! The office manager is either totally incompetent or just doesn't care about solving the issues she is well aware of. Either way, the customer service is terrible and you should just save yourself the headache. read more

I was looking for a new dentist for my daughter, and called to verify they took our insurance before our visit. I was asked for a policy # to verify. They said our visit would be covered. I scheduled an appointment, and when we arrived was told they didn't take our insurance plan and could still see a dentist out of pocket. Completely unhelpful and unresponsive when I stated I had made it a point to verify insurance before booking. read more

This office has noticeably improved. Our last visit was about 6 months ago, at which time I considered finding a new office. I decided to give it another shot and I'm glad we did! We didn't wait in the lobby long after checking in and we were all done in about 30 mins. Maria Lane was fantastic with my son as she did his x-rays. Her energy, positive attitude and kindness really stood out. We definitely appreciated her genuineness. I also had an opportunity to meet the new manager Teresa Martinez. It's evident she wants to create a wonderful place and experience for both clients and employees. As a parent, I look for establishments that are good for and to my son. Everyone we encountered, spoke to & acknowledged my son and I yesterday in the office were pleasant, patient, respectful, playful and attentive. Thank you! read more

i love chelsea, she ALWAYS takes care of me and eases my anxiety when doing my teeth. she's so queen

The office staff was very friendly and helpful. Those working on my son were very good with him. The office is very nice and kid friendly. Overall experience was amazing and I would highly recommend this office. read more