Honest people & reasonable pricing. Ive had a very good…read moreoverall experience with this company & its employees.

Excellent company! Came quickly and solved a problem with my AC that others couldn't or wouldn't…read more Great service, nice people and reasonably priced. Definitely would recommend!

Seasonal HVAC inspections and HVAC replacement. Robert is…read morevery knowledgeable and only uses quality parts & units that are long-lasting. He's very responsive.

I don't even know where to start. My HVAC is only 3 years old and hasn't given us any problem. I…read morecalled Solace to schedule a tune-up. Nothing fancy; just clean and check the unit for the summer. That's when they came to my house and told me that my unit had over five problems, including leaking refrigerant, bad capacitors, electrical work, etc. Funny enough, their first quote was for 8k, which was to "fix these terrible problems." However, they gave me another crazier solution, to get a brand new unit, which was only 2 tons for a small house for 11k. Kid, you not. I went and got a second opinion, and as I suspected, my HVAC connections weren't the prettiest, but had no problems. The other HVAC professional also found out that they only cleaned a portion of the unit, so he installed a new disconnect, re-did my drain line, sealed my flashing, and rewashed my unit for $600 bucks. Do it at your own risk. I have never seen something like this, not even when I used to live in NY they tried to upcharge me like that.

Solace came to look at a problem: a vent was in the wrong place. They quoted a fair price, came…read moreback when they said they would and did an excellent job. Highly recommend!

Nothing at all but good things here. We were a little nervous going with someone with not as many…read morereviews as some of the others... but the reviews they did have were RAVING reviews. Pros: - They were one of the only ones who responded quickly. - They were able to come out immediately. They actually quoted us 2 pm and came out 2 HOURS sooner (with plenty of a heads-up notice. Very communicative.) - Their price was unbelievably fair. I couldn't believe it. - SUPER kind and respectful. - for those concerned about COVID, he wore his mask the entire time. CONS: absolutely none. * we now have our go-to AC guy. THANK YOU!!!

Scammers - Came out, gave me a price and said I would need to pay that so he could come back with…read moretools. Paid him, he never came back.

This was one of the most frustrating service experiences I've ever had as a property owner…read more Robert Junior was my first point of contact--he was responsive and helpful, even after telling me he was no longer with the company. He promised he'd stay involved and keep communication flowing. That held up briefly, then he completely disappeared... and so did his father, Robert Senior, who had "taken over" operations. I would hardly call his lack of communication and strong lack of customer service "taking over." My tenant dealt with ongoing AC issues for over a month, sometimes with no working air during hot summer days. Every time I was told the issue was resolved--whether it was the thermostat, the board, the float switch, or then a mysterious plumbing issue--something else would go wrong. I asked repeatedly for a clear breakdown of what was fixed, when, and by whom. I was told it would be emailed. I gave my email address, correctly spelled, six different times. Still never received the paperwork and it has now been almost THREE MONTHS. To make matters worse, when I tried to get clarity, Robert Senior called me and snapped. I remained calm and professional throughout, but the lack of accountability and the dismissiveness were inexcusable. At the end of the day, I had to micromanage every step just to keep things from falling apart. This company may be family-run, but the communication and professionalism were anything but warm or reliable. And this is putting all of the above lightly. I could post screen shots of all our text messages but that would take me a long time and I've already wasted more than enough on waiting around on these two. If you value your time, your tenants, and your sanity--look elsewhere.

This company is awesome. During the 01/2026 ice storm our heater died. We called Nashville heating…read moreand air. They came out the following day and diagnosed the problem. They were able to order the part the next day, and the following day were back to put it in. Now we are all warm and toasty again. Robert Jr gave us a perfect experience. I'm so glad we took a chance on calling this company blindly!

I have found my new HVAC company! I had the pleasure of having Logan Petitt come out an give me a…read morebid for a new HVAC system. Logan walked me through each aspect of installation in a clear, friendly manner. This was no high-pressure sales pitch. It was a genuine attempt to meet my needs - such a breath of fresh air! Not only do Petitt Heating & Cooling have competetively priced systems, but their 10-yr. parts & labor warranty on a new system simply can't be beat! I can't recommend Logan highly enough if you're thinking about a new HVAC system!

Dharak was very knowledgeable and helpful. He did a great job with our maintenance on the HVAC…read moreunit. We love Petitt and their customer service. They have a hometown approach and you don't feel like you're lost within a big corporate network. Thanks again Petitt!

Our air conditioner went out and our home warranty sent this gentleman to us after two companies…read morerefused to come out. He worked with us when the home warranty company was jerking us around. I will ask for him and only him in the future. After 20 days without air conditioning, he managed to get our new unit to us a day ahead of time and even made sure that everything was working great after we got home.

AC went out on a Wednesday night in August. Only 1 unit in my house. Called home warranty company…read more They assigned it to CLIMATE COMFORT HEATING & COOLING. I contacted them at 7 AM on Thursday. No answer. Eventually got an answer by text. Said they would be at my house between 12-3 on Thursday and would contact me an hour beforehand. Never showed, and never answered any text or call. Home warranty company assigned it to a new company that won't be out until Monday. If he wasn't going to show, he could have at least had the decency to tell me. At least then I could have contacted a different company and not had to go 5 days with no AC.

Kam with Breeze Heating and Cooling responded to my home within 15 minutes of my call. He had my…read moreunits up and running at there max in no time. His response time, knowledge of HVAC and courtesy was extremely appreciated....especially when the temp is 90 outside AND inside.

Kam was wonderful to work with at Breeze! Best prices and services we have had in Nashville. We had…read morea new large unit installed and the team was so fast and efficient. They even suggested a new vent in our basement which and it's been a game changer for the entire space.