Service wonderful. FOOD wonderful. Our waiter checked on us every 7 minutes at least and refilled my root beer without me asking. My Grandmother and I were very happy and left a tip. read more

Our waiter was absolutely amazing. He did such a great job, was so sweet, funny, and just pleasing to speak with. The food was amazing and the atmosphere was pleasant. I had the buffalo chicken sandwich and fries, and my cousin had the smokehouse combo. We tried the new nachos for an appetizer, and everything was absolutely amazing. Even my Sprite was really crisp. read more

Chili's - Buffalo chicken sandwich, chicken nachos, smokehouse combo - Bars Near Me - Beckley, West Virginia

They always have wonderful service! They are very nice and welcoming at the door when you are coming in to be seated or waiting!

Food was sucky, sorry not sorry. Too much grease and it just upset my stomach way too much.

I've ate here many times and the food is consistently delicious and I have always had great service. This has made it a great little lunch or dinner choice when I'm in the area! read more

Waitress was great. Young man who showed me the table said follow me, threw the menu on a table and kept walking. I didn't know whether to continue following him or sit at that table. So I sat at the table. That was very unprofessional. Food was good. Ambiance was good. read more

I do not know what some of these reviews are on about, but I love this location, and I am sad that others did not have the same experience. Every time I have eaten at this location, inside or takeout, the food has been fresh, the workers are kind, and it has been clean. I love the Triple Dipper forever and always. read more

Very bad stuff in my water like hair and left over food floating in my drink and very bad service

Good food would defined eat here every time i wanted to have a day out! The mozzarella sticks are amazingly good and so is the dipping sauce. read more

The food was amazing. the service was awesome, and even the birthday singing was top-notch . Had a wonderful time there for my birthday dinner !!! read more

Chili's - Spending my birthday with my husband !! - Bars Near Me - Beckley, West Virginia

We came here for dinner and our waitress hardly checked on us, we ordered a cookie and it took over 20 minutes to get it. My dad flagged her down and she never came back to check on it. Our waitress was April. Overall would not come back here. read more

I've probably eaten at this local Chilli's more than anybody over several years. It used to be our favorite place. Great bartender, food spot in, and excellent staff. Something changed around 3 years ago because the place has gone to hell in a hand basket. We still have gone because we like the selection but each trip gets worse. Today we went probably for the last time. We got a hightop table, sat there for 10-15 minutes while every waiter that came by kept going. So we just got up and left. We love Chili's but this location has got something terribly wrong! read more

Food and service were great. I ordered the combo fajitas which had fresh ingredients but could have used more fajita seasoning. read more

Chili's - Combo fajitas - Bars Near Me - Beckley, West Virginia

Food was fresh and very good. Service was very attentive as well. Had the 10.00 special and it was delicious. My friend had the bbq platter and it was huge and she said delicious as well. read more

First time eating at Chili's , I had the Smokehouse combo it was a great meal!, The server was very nice, Everything I ate was great!! read more

Chili's - SmokeHouse Combo - Bars Near Me - Beckley, West Virginia

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Wow wow wow. All I can say is thank you for hiring Maddie! We had a HUGE To go order and was a little apprehensive about ordering from chilis because we do t always have great service but Maddie knocked it out of the park. She double checked our order for us making sure everything was perfect and to our liking and that we had all that we would need to enjoy our food. The food was hot and cooked perfectly. We will definitely be back and want Maddie to wait on us ONLY! read more

So I have to break down my stars for you 1. Waitress gets 5 stars 2. Host gets negative 5 stars 3. Manager minus 3 stars 4. Cheeseburger was good Fries sat for a while but ok. So we walked in and hostess tells us it's going to be a 5 to 10 min wait, which is ok if your busy but if it lets me I will post pictures, but NO ONE WAS HERE. So also why is it everyone in front of us had no wait, and not one party or person after us had to wait for even a second. PLEASE SOMEONE EXPLAIN THIS ONE,????? read more

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I went to this location on Nov 17 2023, at approximately 5:30pm. I had a question about the meal I was given, the manager Tara Neal came out and immediately was rude, disrespectful, dismissive, condescending and outright unprofessional. Due solely of her behavior I will never return to this chilli's location when before this, I went multiple times a week. read more

Very slow wait staff that has nothing to do with COVID.Very dirty. I didn't take time to eat a meal I could see in the kitchen. No thanks! read more

Awsome food, fast and friendly service. Wait time would have been 20-30mins but I got in the line using the Chili's mobile app. Wait staff was friendly and fast with bringing refills on drinks and bringing our order to the table without mistakes. Me and my family will be back again soon... read more

Chili's - Southwestern Eggrolls Appetizer - Bars Near Me - Beckley, West Virginia

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Loved this place. Server was named chandra will never forget her and will request her all the time. Manager was a short goofy loud guy seemed to be having fun with all the kitchen staff during this busy time. Other manager was a pretty blonde who was helping the bartender which I thought was awesome! read more

Today after not getting service at Bob Evan's, we decided to try Chili's. We went in and was greeted at the door. I asked for a booth as they weren't that busy. The hostess immediately took us to a table, turned and left. We noticed the table was dirty and there was a lot of food under the table. We moved to the next table as no one was there. That table was also dirty. So we moved to the next table. The table was dirty and food on the floor under the table. My sister noticed a server cleaning a booth and asked her if we could move there. She said yes, after she cleaned it. My sister told the hostess about the dirty tables and floor situation. She turned and walked off without saying a word. The server then til us to come to the booth. We went over and she asked what we wanted to drink. We told her we were ready to order. I order an Old Timer burger with cheese, lettuce and onion and mayo. My sister placed her order. We got our drinks pretty fast. When our order came, my burger had cheese, tomato, lettuce and I am not sure about mayo. It was very hot. It was served with fries which were cold, not warm, cold. I didn't send it back because I don't know how long I would have to wait or what they would do to them. I ate them cold. I left a smaller tip than usual. Wonder what is going on with the restaurants in Beckley. My burger had no onion. read more

Bartenders were great, but the place is tired! We sat at the bar and noticed the " clean" wine glasses ready to be used had a red wine crust/ sludge at the bottom..... they were being used!!! No. No. No. People! John Taffer would yelling --- shut it down! read more

Just like Applebee's but not as good and more expensive. Who designed this place, anyway? It feels dingy even though it isn't. I had the $10 appetizer sampler. They offer the same kind of thing at Applebee's, but Applebee's actually tastes good. And my boneless chicken wings were cold, stone cold. I think the problem is systemic rather than situational. The place needs a makeover from the interior design to the recipes. Ugh. read more

Went in to get on the wait list told me 15 for me 3 adults and 2 kids after 35 minutes went in to check and was told they just cut their servers and had no tables for us. They didn't bother to inform us just left us waiting. Worst service I've ever had at any restaurant. I'll never return to the chili's in beckley. read more

Im very disgusted with this place. The floor hasn't been mopped in over 3 weeks. I placed some gook on the floor in various places that should wipe up as soon as a mop hits them and they are still there. Also the patrician walls that are filthy from food and drinks that have splashed from being knocked over. If its this dirty in the dinning areas i could only imagine what the kitchen looks like.. its time to make a call to the health department and also corporate. Our food ( burger platter) was so burnt and crisp it was uneatable i told the waitress and her response was just " oh " " ok"...that was it...this place has been going down since last year. We probably won't be even be going back. This sucks that i have to hive it a star rating when it doesnt deserve even 1 but i had no other option if i wanted to post our review! read more

Do you want hair in your food? Do you want a methed out server? Do you want to wait 35 minutes for silverware? Do you want your waitress to shout at you? If so, then dine here. read more

Be sure to ask your server to repeat your order to make sure they got it right. If you have a coupon ditto on the request because you cannot get your appetizer order in until your dinner order is in. read more

Chili's - Bars Near Me - Beckley, West Virginia

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Food was good, waitress absolutely sucked. Walked by our table 10 times and did not ask how we were doing or acknowledge refills.

Dear chilis of Beckley, do you not acknowledge all the curbside pickup spots and all the people who checkin thru your system and bring them their food that's the way it works everywhere else at others Chili's, and after finally giving up and walking inside the girl acted like I was bothering her to get my food that had been sitting there forever. read more

Our oldest son wanted to eat at Chili's for his birthday. It's was a group of 7 and we were seated at a table in the middle of the main dining. Waitresses circled around us for 15 minutes, never stopping to take drinks orders or anything. My father-in-law had to go ask for us to be waited on. My husband watched them stand and laugh after realizing no one waited on us. When confronted about it, they explained it was a confusion of whose section we were in. It was 15 minutes before the youngest boys' drinks arrived and at least 20 before our drinks from the bar arrived. The chips and salsa arrived and then salsa was water as if they'd turned the jar to the side and drained the liquid in our bowls (pictures attached). We had to ask for edible salsa. Our meals arrived shortly after our drinks and was the only redeeming part of the experience. read more

This could be one of the worst spots around for a meal. The waitstaff is not just incompetent with their tables but seating incoming customers in an empty restaurants is even an issue for then. Wow. After ordering our food we waited over an hour. Our chips and salsa never made their way to the table after even asking three consecutive times. Salads which arrived first were very soggy and wet. The meals themselves, when they finally arrived, were nothing to rave about by any means. They were cold and the chicken in the dishes was not what we were expecting for taste. Lastly, our server was rude and unaware. I would suggest you cook your own food at home because this place will disappoint. read more

I'll never eat at another chili's again. Don't get me wrong, most of the employees are great. Chandra and Patricia and Stacie are some of the hardest working, nicest people you will ever meet. I should know, I used to work there. Now, before you think "here's another disgruntled ex-employee post" hear me out. I've worked at corporate and private restaurants, casual dining and resort. I've done everything from dishwashing to managing so I feel I've earned a right to say a thing or two. My biggest issue with Chili's isn't the quality of the food, though most of it is pre-frozen and half mixed (those mashed potatoes? Half real potatoes and half mix. Same with most other things here.) My issue comes from sanitation. Yes, the restaurant seems clean enough, and it is. I spent many evenings washing the kitchen floor. The food, though... I brought up a major issue with mixing old and new product to the kitchen manager and then the district manager, who informed me that all Chili's do the same thing - pour an old pan of dressing, salsa, cheese, whatever, into a new pan, fill it up and put a new date on it. That ranch you're chowing down on could be a year old mixed in with fresh stuff. That's just not the way to do it. I also remember vividly people grabbing chips or fries and dipping them into whatever they like, salsa, ranch, honey mustard. I even saw a server once grab a handful of cheese and just nom it there over the pan. Yes, I took it to the managers. It's hard, though, when your GM is doing it, too. As for service, I was told the day I was let go that it wasn't the fact I'd had a seizure at work the day before but that I spent too much time with my customers and not enough time cleaning. I knew then it was a horrid match and was happy to be out there door. read more

Still really bad. Just a wreck. See my previous reviews for the massive array of problems. But this time: - Ribs came out cold. Tasted OK flavor-wise, but they were straight up cold. - Dry rub on the ribs isn't supposed to also come on dry ribs. The meat should be tender and juicy. But the dry-rub ribs had actual dried-out meat. - Brought me the wrong drink. - Seating arrangement is just bad. They have tables out in the middle of walkways and they're too close to other patrons. The worst part was there were tons of empty booths but they chose to seat people at these tables instead. - Our server was whiny. She was whining about how they gave her her own section on her fifth day back from taking a month off or something. GUESS WHAT? The rest of us have much more stressful jobs that require more than walking back and forth between tables with food. We don't care. Get my drink right and do the one thing you are there to do correctly and then maybe you can whine even a little bit... but not really. Do your job with a smile and make us happy we came there. - The ribs seem expensive given that I could've gotten bigger, hotter, more flavorful ribs at a nonchain. - They have Ziosks here now. And they're just annoying. But I'd rather interact with those than any server I've ever had at this Chili's. read more

Walked in and waited 15 minutes before someone even noticed me and my 5 year old son was standing there waiting for service. The waitress just sat and looked at us and finally we just walked out and went to Cheddars. Never again will I go back there!! No wonder at lunch there's only 6 cars total. read more

We were seated as soon as we walked in. Server seemed a bit in a hurry for us to order but I was slow this was the first time I've been in chili's in over ten years. Finally decided on the ribs which were awesome. Ribs came with fried potatoes which I didn't like they had some seasoning on them that tastes soured. The broccoli was great cooked just right. I didn't understand that you pay with the computer screen on the end of the table lol and had to ask. All in all was an ok experience. read more

Both chili's and the other company it's just wings are always good fresh food loved the apple bbq wings and the Tripple dipper also love the boss burger. Very fast service and staff is friendly. Great location and fair priced! read more

If I could give 0 stars I would the chicken strips was so overcooked it was wild the cole slaw tasted old spoilt as it sat out for a while it was so gross read more

Eat here regularly. Food is really good, service is good and the 3 for $10 is a great value for the amount of food you get.

Had a disappointing run in at another place while with my fiancé and his father so we all decided to go to chili's. Bad decision on our part. We went in were seated and placed our order. My fiancé and his dad got the smoke house combos and I got the lunch break combo. His dad asked for a salad while he was waiting. I got the house salad and the chicken and bacon quesadillas. The menu said served with chips and salsa as well. She walked away and came back minutes later asking us again what we ordered we told her a second time and waited again. His dad got his salad and she gave us our drinks. Not only did she give us the WRONG drinks our cups were dirty. VISIBLY disgusting. My fiancé's cup had spots all over it and food hanging off the handle. I sat and waited for my salad that never showed until my fiancé asked. She then said that she brought it but she didn't. She then said she rang up our orders completely wrong. After I got my salad she almost knocked over everything on our table. The food tasted okay but the service was horrible. read more