Hoy fui a comer con mi familia. Y nos encantó la comida y el servicio. La comida salió rápido, estaba caliente recién salida de la cocina y muy bueno, estábamos alegres, La señorita Rivera fue muy amable con nosotros mi familia quedó encantada por cómo nos trató, siempre estuvo atenta. Y él ambiente super tranquilo, pudimos tener una buena plática con mi familia. Lo recomiendo 100% read more

The food was good as always, but was extremely disappointed with the service. A member of our party ordered the fajitas trio, which was $26.39. Watching carbs because of diabetes, we asked our server Alexia if we could replace the rice with something else like vegetables. She said, "I'm sorry, but we can't do that." After we finished ordering and she had left, I saw multiple plates walk by with broccoli, asparagus, etc on them. 1) Why couldn't they "do that" and replace the rice? 2) Why didn't Alexia offer to see if an exception (to a stupid restaurant policy?) could be arranged? 3) Are vegetables that much more expensive than rice that they can't be substituted? I thought restaurants were in the business of not only serving good food, but making sure the customer is HAPPY. read more

Jeff said he was going to accomadate us on a special that was on the website... But then.... he said that he couldn't because his manager wouldn't allow it.... VERY DISAPPOINTING.... Don't trust the staff on their word... We were about to leave and go elsewhere... But he stopped us & said he be would accommodate us ... SO SAD!!! BUT DIDN'T!!! read more

I looooooooove Chili's!!! The three for me deal is just the best!!! Very good quantity of food and great price for it. Servers polite and clean place, came to this location a couple of times already, no complaints! read more

Came to Chilis after seeing the triple dipper on TikTok. We got the fried mozzarella, crispy chicken crispers, and big mouth bites. We also got the classic sirloin 6oz with mash potatoes and replaced the steamed broccoli with fries. Additionally, we got a side of white cheddar mac and cheese. I'm saddened to say the fried mozzarella did not have a cheese pull like you see online but it was still good, it was soft not crispy like I was expecting. The steak was very chewy so we will be skipping on that one for the next time. My favorite part about the meal was the big mouth bites, they were phenomenal 10/10 hands down. The mac and cheese was also very delicious, will be getting it again, it was very cheesy and definitely fulfilled that mac and cheese craving I had. The crispy chicken crispers are so crispy and the chicken was moist, I felt like they were lacking in flavor but overall was a solid chicken tender. Overall the experience was good. We came on a busy Friday night but we waited less than 10 minutes to be seated (Party of 2). It was a good environment, many birthday celebrations. Regardless of it being super busy, our waiter Jeff was very attentive and took good care of us. He was very friendly with a great personality and positive attitude. Paying was extremely easy, there was a kiosk on the table where we just tapped our card, tipped and we were out the door. read more

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Our visit at Chili's today was phenomenal. We did have a little bit of a mishap with one of the entrées but our server and not only stayed cool, calm & collected, but she was not only apologetic and very attentive to us the whole entire time we were there. Myself & a coworker brought our group of special-needs individuals in for lunch, they love having a value meal, but still getting a good amount of food to enjoy since they don't always get that at their homes. I've had her before and I know how great of a server she is so when I saw her today And realized she was going to be our server again I knew we were gonna have a great experience. Thank you Ann for your service. read more

Wonderful service from Bailey! Made me feel so welcomed and always served with a smile, one of the best bartenders I had in a while, fast responses and quick service! Will definitely come back soon. read more

We hands down had the best customer service tonight , it was my sons 6th birthday and he wanted chilis . There were 8 of us! Christian was our server and he was awesome! So attentive and helpful . He made our experience that much better! The entire staff was super awesome as well. read more

I wish I could give zero stars for the service we received at this Chili's location on the evening of February 1st. The experience was beyond disappointing due to the absolute failure of the manager on duty between 8 PM and 11 PM. We were quoted a 30-minute wait time, yet we were still standing there 50 minutes later with no accommodation. No communication. No updates. And certainly no apology from the so-called manager, who was one of the most unprofessional, impolite, and dismissive individuals I've ever encountered in customer service. To make matters worse, we had spent the entire day at a hospital before coming to this Chili's, so we were already exhausted and hungry. Instead of receiving an ounce of empathy, we were met with rudeness and complete disregard for the guests waiting. Waiting 30 minutes is being patient. Waiting an hour when you were quoted 30 minutes isn't something you should expect your customers to have grace for. After 55 minutes, we noticed several empty, uncleared tables sitting there while we remained standing. We finally began cleaning off a table ourselves just to get seated. When I later walked to the restroom, I counted at least eight empty tables and booths that could have been used. This wasn't just an understaffing issue--it was poor management at its worst. The food was fine--as expected from Chili's--and our waitress, Giselle, was kind and professional. But the awful, completely unqualified manager ruined the entire experience. If you visit this location on a weekend, beware of the dark-haired manager with glasses--she is completely unfit to work in hospitality. Would I recommend this Chili's? Absolutely not, unless they get a new manager who actually cares about their job and their customers. read more

coming into this chilis i had no expectations but was immediately greeted with hospitality and a warm welcome from the hostess and was seated within 20 minutes on a saturday night with a table of 7. going through the menu with our waitress was a breeze as she explained all the ins and outs of chilis and helped us get the best value from each deal on the menu. the kicker to all this was mid ordering we got our starters and drinks as we were still ordering. a applause to this location as we we felt welcomed from the start. thank you chilis for making our experience worth it after a day of knott's read more

I wish i could do 0 stars... I went on my birthday and they kicked us out because one of my alcoholic drinks was very watered down. Made me very sad and then the manager was SOOOO RUDE ! read more

Had the best service yesterday when I dined in for dinner! Scott was a great waiter. Very friendly and attentive! My son ordered the mac and cheese with corn on the side. For some reason the mac and cheese came out tasting bitter. Scott was understanding and took it back right away to get a new serving for my son. Second batch was great! According to my son. I ordered their brisket quesadilla and shared the fajitas with chicken and steak. The quesadilla was a hit! Very tasty and the brisket was delicious! The fajitas were ok. You definitely need to eat the steak right away or else it turns rubbery. For drinks I highly recommend the sunrise margarita! Very fruity and tasty. I loved it! 5 stars for service and good food! read more

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So I will say this is our go to place. Went there yesterday which was Sunday around 4:00 pm. Ordered bud light was told they were out no problem go to coors light. Order buffalo wings they were out settled for garlic toast and macaroni and cheese. How do you run out of beer let alone food read more

Woooo!! Do we love coming here for adult birthday dinners!! Lol okay maybe a little too much. This place I enjoy for adult birthdays because we can have margaritas and the kids can order from cheese pizza to half rack of bbq ribs. This time it was my dad's birthday and obviously the kids decided and okay me too decided to bring him here for dinner. Parking: there's plenty of parking since it's at the Buena Park Mall. Parking close to the restaurant maybe you won't find on busy days like Fridays and weekends. Service: From the host to the server always excellent. Our server Alex was great and she got all of our orders correct and was very attentive checking that we were doing okay. We did special request to sing Happy birthday to my dad, which btw it caught him completely off guard lmbo!! The best face expression! All thanks to Alex and the Chili's crew...thank you all! Food/Drinks: Our food was delicious my son ordered a cheese pizza with fries, he is not a fries kids but he does like the ones from Chili's. I ordered shrimp and steak skillet, my dad ordered the similar just with double shrimp. My mom had half rack of bbq ribs w/chicken strips, fries, texas toast, and cob. My daughter got herself half rack of bbq with fries and coleslaw. Everything was delicious, I personally love the green bell peppers and grilled onions on my skillet and I always put some of my red rice in the bowl of black beans that comes in my order. Yum! Yum! For drinks and I will only call out the adult drinks. We ordered the mango iced tea and strawberry lemonade lol okay lets go to the real adult drinks which were only a couple. The patron margarita, presidente margarita and finished with another patron margarita because my dad liked it was kinda strong lol. For dessert we digged in to his special Molten Chocolate cake lol that cake had no chance against all five of us lol so chocolaty but not super sweet! Just perfect to my sweet tooth :D read more

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Food was good and seating was fast for a relatively busy Saturday night! Unfortunately our server Christian soured our experience.. he asked us to tip in cash rather than card very soon after getting our food. Then when he saw us beginning to pay he asked us to rate him with the highest review on our survey. We just felt a little pressured and it was two very weird requests that made us uncomfy. We definitely will return another weekend but hope we don't get the same server. read more

Zack was our waiter for the evening and I have to say it was the best time of my entire dining experience. He was quick, attentive, observant, and overall an amazing waiter today. I truly appreciate his service so much I just had to leave a review! Just a huge shout out to the waiter Zack today around 7pm! read more

Our sever Alexia was super fast, kind, and very attentive. The food was yummy, but honestly the best part was the excellent service. Thank you for making my experience great Alexia :) read more

Horrible experience, I don't write one star reviews very often but after our experience at this Chili's it's definitely warranted. They need to do a serious overhaul on how they quote wait times. We had a large party after my son graduation so we called ahead. They quoted us 35 minutes, then when we got there they said 45, no problem we know it was a Friday night and we had a party of 9. After waiting over an hour we went to ask how much longer as the entire group was cranky and starving and they said probably another 45 minutes to an hour. Are you kidding? Man what a horrible way to end the night that was supposed to be a celebration. If we would have been quoted a more realistic time from the beginning we would have just left and gotten food elsewhere. Avoid this place unless you don't mind wasting time and not even getting to eat. Such a bummer. read more

Crowded on a Friday evening. Seated 12 minutes before our table ETA. Luckily if you have a bit of a wait you can still wander around the plaza or go across the street to Kohl's and window shop. Lots of variety on the menu that my sister spent some time figuring out what she wanted to get. They seem to have it all with cocktails, beer, wine, margaritas, starters, pastas, ribs, steaks, fresh mex, and etc. The restaurant inside is spacious. Our server was Andrea. She was around when we needed her. The three of us were seated in a booth. There's a restroom to the back right of the place. There was a bit of a wait for the food. The Secret Sauce Burger is thicc and juicy. Still trying to figure out what's in the sauce. I want to say it has an aioli taste. Super filling. I had to force myself to finish eating the crispy and well-salted fries that came with the burger. The Brisket Quesadilla is a lot due to the amount of cheese which overpowered the brisket at times. We ended up getting it to-go. I like how big the plastic mug you get with the water is as well as the sturdiness of the mug handle. The water tasted a lot better with the salty food. Overall, you get large amount of food for a good price. read more

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Our server Chris was great. Took care of our group of 15 people. Idk how th he did it to remember our orders when giving us our receipt but he did. Was on it with the nacho and drink refills. Quick and efficient. Food and margaritas were bomb. read more

This was the best experience I've ever had at Chilis. Our server Jocelyn was literally the best. She made sure everyone was having a great time. She was so good that she read my mind every time when I was almost done with my tea and brought me another one. She was so godly she turned my friend's water into a Shirley temple in the blink of an eye. She deserves everything in life. Please give her a raise. read more

Jess!!!! Absolutely loved our service by her its workers like her that make our experience here 10x more enjoyable constantly checked on us had everyone order to the T super polite i dont normally leave reviews but we definitely had to for her read more

Bobby did great serving us! Always love coming here. Fast service. Out in less than 40 mins read more

Chili's - Arnold Palmer tg - American Near Me - Buena Park, California

the food was relatively cold and I ended up getting sick and throwing up before I left ! Thoroughly disappointed. Management absolutely needs to be held accountable for the enabling of such a poor experience. There is a reason this location has such poor reviews.. Update! The rest of my table is also sick! So sad and disappointed. read more

Food was delicious!!!! My husband and I got the steak dinners and both were AMAZING! Our server was even more amazing! Thank you JEFF!!!

All I have to say is absolutely amazing!!! please come spend your money here the host and servers will take care of you and your family! We had a huge party and they handled it like nothing with the best experience and service I've ever seen at a chilies read more

I am ordering out and if I didn't check my order I would have been out of 1 x Chicken Bacon Ranch Quesadillas $16.69.. I provided enough time to pick up and the kid didn't check the order before provided to me which is the fundamental 101 food service. I needed to wait an additional 20 mins. Not cool. read more

Food is what you'd expect. Customer service is severely lacking. Expect long waits even when the dining room isn't very full. Once we were finally seated, the server was attentive. Kids loved everything, so that's a plus. read more

Had a very good dinning experience tonight. The restaurant was clean- floor, tables and restrooms. The TVs were all on and tuned into our local sports games;" they are located both in the bar and throughout the restaurant. We had excellent customer service tonight, from the greeter to the server to the manager. There was a mistake with my order. The server apologized right away and told the manager. The manager came out and apologized for the mistake. She offered to take my order off my check. She also asked if I wanted something else. Overall, they were very attentive and quick to own their mistake. Their attitude and willingness to make things better made me forget that things did not come out exactly as I ordered. Mistakes happen. Definitely would recommend this Chilis location. read more

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just like every person on the planet i caved in from tiktok and came to chilis with some friends food: you have to eat the mozzarella sticks right away, if not the cheese will get hard but overall very nice flavor! the sliders are a good bang for your buck and the chicken was definitely my favorite 4/5 i just needed some vegetables haha my fault though service: nice and fast especially since it was a bit busier for it being baseball night 5/5 read more

Chili's - triple dipper - American Near Me - Buena Park, California

Our server , Jake, was super attentive and even helped us order our meals to get the best price. After we were finished, made our drinks to go and offered more on our way out! read more

These were the most vile unnatural Nashville hot crispers I've seen or tasted in my tenure as a chili's team member. Shit tasted like a salty tire. A glob of that congealed blood clot of NH could kill a 1600s peasant, and it damn near killed me, a man in his physical prime. I feel like I may genuinely pass away after ingesting the meal, even after scrubbing away as much of the cursed sauce with a napkin. Second customer: This shit was so low quality I feel like I could make this in the back with an air fryer with a bag of chicken tenders and a bottle of Nashville hot sauce, not that I would ever subject someone to this torment you call a signature sauce. I would never recommend getting the Nashville chicken crisps they would have been crispy if they didn't have a pool of sauce in the bowl along with the pound of salt in the sauce. I felt I was playing with a zen garden in my meal, I couldn't even eat my fries because they were sopping wet in that atrocity you call Nashville hot. I have never been this disappointed in a meal and I'm fat as shit, like pushing 350. Next topic: how rude could a server be, because this guy apparently thought It was fucking hilarious to give us SIX waters and for 3 people I was so enraged I put that last piece of slop you call chicken in the water. On second thought, maybe that water was to soak away that sauce and make the chicken palatable for human consumption. Get fucked chilis. If I could give you zero stars, I would but I can't. read more

5 stars! Our waiter Christian was AMAZING. Super attentive, friendly, and made sure everything was perfect. Honestly one of the best servers I've had at Chili's. Thank you, Christian! read more

I came here with a few friends for dinner. Our waitress was nice and we didn't have any issues. She kept the chips and salsa coming and our drinks full. I got the fajitas steak and shrimp combo with an addition of queso. The steak was ok, it fell a little flat when it came to flavor. The shrimp was probably my favorite part of the meal, seasoned very well. The rice was a bit undercooked though and the queso didn't end up adding that much flavor to the meal. So overall the meal was just ok. read more

Chili's - Steak and Shrimp Fajitas with queso - American Near Me - Buena Park, California

Fast service and the food was hot and cooked well. Everything tasted amazing. The drinks were good too nice and strong not watered down. My favorite place to eat after a day in the park. read more

Came here with a few friends and was immediately greeted by a rude hostess who said the wait was 15-20 minutes. We proceeded to give her our name and phone number to be on the waitlist. While I understand restaurants get busy but we started to notice tables get called that arrived after us after waiting 30 minutes, so we politely went to the hostess and asked how much longer our wait was and they rudely told us we weren't on the waitlist and provided no help at all. I understand people have tough days especially during a rush but we were treated so rudely while being incredibly polite. read more

Good service and the food was good. The server was really friendly. I will love to go back again.

My favorite chili's! Triple dipper never disappoints in this location. Jessica was my server and was extremely sweet!great customer service and food ! read more

Chili's - Triple Dipper - American Near Me - Buena Park, California

My server, Justine, is the KINDEST, most AWESOME lady ever!! She was so kind and patient with us, and even gave us some tips on where to go when we weren't sure!! She gave us constant refills without us needing to ask, and she gave us to go drinks before we left! She was so so awesome and DESERVES A RAISE!!!!!! read more

This location has been revamped and more modernized which draws you in and very large from the inside including a big and large bar top. I came in here on a Thursday after work after 5pm. I ordered the classic margarita and happy hour boneless wings the service was slow beyond belief for it being at most half full. The gentlemen we had was very nice but the service felt slow for what we ordered. We got checked up on every 20 mins if that. The saving grace was that the food was okay but the service left alot to be desired. If I come back next time I'll be more assertive to my service needs the food is great for the price read more