The food was good but the customer service was off... he seemed hella snappy and like he was rushing us. Did NOT give any of us good vibes.

The food is usually ok. This time I couldn't tell you how it was because we never got seated. No eye contact from any employee,no, we'll be right with you. So after a few minutes of no acknowledgement we left and went to 5 guys burger. It was good. read more

Doug our waiter was amazing !! He was prompt and very attentive. Great service food was fresh and delicious.. I haven't been to Chili's in a while and I'm impressed coming to this location definitely highly recommend! read more

Our family usually loves this Carson City Chili's. Today they totally missed the mark. We decided to go in a little early for lunch and avoid the crowd after the Nevada Day parade. We were asked by our server if we wanted our burgers pink or cooked through. I said cooked through, no pink. When the food was delivered the server said, "burger no pink". I took a bite of my burger and it was very red and actually cold in the middle!! The globules of white fat were congealed and cold. I sent it back and didn't want them to make a second attempt at something that took over 20 minutes on the first attempt. read more

If I'm being honest, I'm completely taken back by the performance, food and atmosphere. My expectations were surpassed by many lengths. My dates and I had to force ourselves to eat at a slower pace to enjoy! The server was friendly and pleasant. He was on top of it, bringing out everything before we even asked! I ordered the chicken and waffles, and it was delicious! 10/10 would recommend! We will be coming back in our near future. read more

Chili's - Tex-Mex Near Me - Carson City, Nevada

I don't have high expectations when going to chili's but a recent visit was particularly underwhelming. The food was about what I expected and just so so. What struck me was the poor service. The staff was polite enough but inattentive. I feel the biggest problem is the use of the electronic devices at the tables for ordering and paying. It took our server several minutes to input our order into her mobile device as she awkwardly stood at our table in silence. The shift to technology is not an improvement to the dining experience. read more

This place is so dirty, I felt disgusted. I don't think they ever wipe down those computers that sit on the table.

The experience we had with this restaurant was exceptional! DoorDash screwed up huge, and the Manager Shawn made sure everything he could do to ease the situation, was done. Great customer service! read more

Tried giving chili's another chance after a two year hiatus, I didn't feel comfortable paying $12-$18 a plate for a microwaved plate. Went in and ordered a beer and chicken wings (half buffalo, half fire) while I waited for the rest of my party. Chicken wings came out and the fire tasted like sweat chili. I told the waitress and she said she'd being the correct chicken wings. She came back with a cup of their crap sweat chili sauce that was sent from a disgruntled cook and asked if that was the sauce on the wings (she wanted me to try it).She said the kitchen wouldn't change it (fire was in the top of the "hot" thermometer and a baby could've Drunken it) It was the rudest thing I've seen a waitress do, I was lying about their wings and shit sauce. I paid and left. The wings were disgusting and I wouldn't recommend. Can't comment on the rest of the food because I didn't make it to the rest of the menu. Definitely still microwaving food. Next time put your crap sauce on an old shoe, probably taste better. read more

For Chili's it is all about the service. We all know and like the food. Tonight we received great service from our waitress and the bartender. Thank you! read more

I've finally given up. Sad that a corporate restaurant can be so poorly managed for such a long period of time. We kept waiting and hoping that someone would step on on a corporate level and make a change but Chili's must not care. Good bye, we'll see you at the fox. read more

The staff did not give us what we ordered through door dash. We had to request a refund and they were very rude to our door dash driver.

Not a great experience at Chilis. The Margarita Chicken, Which I've been ordering for over 15 years, was not that great. And I thought the service was very subpar. I won't be going back for a while. read more

Try the Margarita Tex-Mex salad on the lunch menu. Perfect for the lighter eater! Service is awesome. At your table to take your order right away. Location ideal for the weekday lunch crowd. read more

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While I enjoyed my salad, I did not enjoy having the BS of the NFL in my face at Chili's. I will not be back on Sundays if at all if they support this garbage. read more

Grace from the Carson City location is one of the finest food industry employees I have ever encountered! She wasn't even my waitress and she came over to our table over to check up on us. I will come back to this Chillies just because of her positive attitude and how she went above the average just to make sure I had a good meal. My waitress, Mary, on the other hand was very unhelpful and didn't even refill our drinks until we had to bug her. I can not rave enough about Grace though. read more

My first time ever to a Chili's restaurant and I couldn't be more satisfied. I wandered in around 2:30 and ordered a $6 lunch special! It was fabulous(a margherita flatbread with chicken, avocado, and bacon with a side salad and I got the dessert for the extra $2.50. I was served by the friendliest of bartenders and I wish I grabbed his name...(African American male with a big smile) I would definitely recommend if you are looking for a quick lunch or dinner read more

Both times I went I ordered the light chicken fajitas which were tasty! Everything was fresh and the staff seemed nice. The only downside was that the service was very slow when I went and both times they hardly had anyone in the restaurant. read more

One of my favorite spots to eat. Never to crowded and always a good atmosphere. Friendly service and a huge menu with great options

I am so disappointed with the "pick up" for orders to go. This is the second time they forgot my dressing for my salad. The dressing is what makes the salad and no, I don't want you to put in on my salad before its picked up because it would be soggy but is it really that hard to remember to include it? I am so fed up that I don't think its worth trying anymore. Seriously you guys, this shouldnt be happening, ya know?! read more

Chips and salsa are the bomb! I like their fajitas, they have good flavor! The service is friendly and on top of things. I love the rewards program they have and I have gotten alot of free stuff by doing the rewards program. Prices are decent and I do like the combo deals they offer. read more

The food was not good. The service was kind of horrible. Our waitress forgot many items and she seemed much busier than she was. She had only five tables and was running around like she was a chicken with her head cut off. She eventually ended up throwing the chips and salsa into the middle of the table as she ran by, spilling them. The food tasted like it was microwaved... it was almost like we went to a broke down Applebee's. Not returning. read more

See, here's the thing, it's CHILI'S. I mean, CHILI'S. It's not the four star restaurant we'd all like to go to, it's a franchise that survives because it's so gosh-darn consistent. (Usually...) The night my mother and I decided to pop in for a late night meal was barely passable. Don't get me wrong, the food is spot on (like I said, consistency), but the service was --terrible--. Our waitress ignored us 75% of the time and only brought us drinks after I made it practically jumping-jack obvious that I wanted something. (Geesh!!) Our food took a lot longer than that late night empty should have produced, but I'm glad it came before 10 PM. Most of the waitresses were ambling around not doing anything and it seemed we were not the only ones lacking in customer service. The last pet peeve of the night? Waitresses that sweeten up to you for the 30 seconds that it takes them to ask you if you need anything else, give you your check, and wish you a good night. Riigghhtt, that's gonna work. Ya know, erase the last hour of non-existent service. (Hello, jumping jack?) Yeaaahhh right. On our way out, the hostesses, young high school girls, were all absorbed in their drama but cussing like they weren't on the job and being paid to be properly mannered. CRINGE. My mother doesn't not like hearing such things from young ladies that should be, well, young -ladies-. But really, c'mon, Chili's. I know you can do better than this. It wouldn't take much to shape up! read more

This location has an edge, as it is the only true sit down restaurant in the area. We went here for lunch, and we were seated right away. We were starving, and ordered quickly. We ordered chips and salsa, but it took like ten minutes to get them and we had to ask again to get them. The server didn't say sorry for forgetting or anything which was strange. After that our food came out quickly. Everything looked good but when I went to put mustard on my burger I noticed that the avocado that I asked for and paid extra for wasn't there. I asked the server and she went to get it, but that took another five minutes. During that time a manager came over to check on us and I didn't say anything about it because I figured that the server was already taking care of it. After I received the avocado, the manager came back and apologized for the delay and took it off the bill. I thought that was really nice. Overall they were really nice, and I appreciated that they took the avocado off the bill, even though it was only 75 cents. Oh and when you go to chili's expect them to refill your drink without checking weather or not you want a refill. I ended up with three diet cokes when i really only wanted 1! read more

Chili's - Tex-Mex Near Me - Carson City, Nevada

Service and food have always been great at this location when I go. I don't drink alcohol so I can't vouch for the drinks in the bar BUT a glass of water, soda or tea is never empty long before another full one appears at your table! Great specials and the bottomless chips and salsa are nice way to start your meal. I will always miss the awesome blossom onion and dip though :-(. A family friendly menu with variety and something for everyone! read more

Decided to stop in for lunch and the interior is dated and I had to sit in a booth with a 8" long slash on the seat. I ordered soup and southwestern egg rolls ... The soup was Luke warm and the egg roll were stuff with only half the amount of filling you can get at any other Chilis The one positive note the service was great! And waitresses were friendly. But I know that will not get me to go back again read more

We were at Chili's last night my husband ordered Chicken wings which were tasty but no celery and the carrots were the end of the package so small and stragglers that had no presentation I would have used them in a salad or the garbage can. I ordered salad and soup the salad had cucumbers were old and the lettuce was old and not fresh...... you need to check the food that goes out of the kitchen for presentation. Was very disappointed...........will not think about going back read more

Came here for lunch with my mom and I'm a vegan so I had some questions about the menu (I know I know, "vegans are obnoxious about being vegans") but the waitress & chefs there w super helpful and went out of her way to make sure I had the best experience I could regardless of my own dietary restrictions. read more

Ordered to-go (curbside service). This is the second time that I've gotten home just to find out that there is something missing from my order. The point of this service is customer convenience. I shouldn't have to inspect my order every time. Employees are paid to do a job, a customer should be able to expect that job has been done. The first time it happened the manager mailed me $20 worth of gift cards, which covered about half my order. Tonight, the manager wasn't going to do anything. Finally she said she could give me a $5 credit towards my next order but I would have to come in to pick it up. Really, $5 for half of my dinner missing? We ordered fajitas, but didn't get any of the "fixings" (cheese, sour cream, guacamole, etc.). The food is always good, but service is unreliable. read more

Went in for a late dinner around 8pm. The restaurant had about 6 customers in it and 4 workers. Each worker looked directly at us and then chose to ignore us. We stood there waiting to be seated and even had a look at the menu to give them time to greet us. At one point I walked over to the main server and smiled, I had started to say something and she completely turned away and started a conversation with the 1 table she had. We were appalled with the service here, we eventually put down the menus and walked out. They lost about $50 worth of business from us by being inconsiderate and unprofessional. read more

Chili's is amazing. We went during a give back night and the food was fantastic. We got the 2 for 22.00 and was surprised about how much food you get. We both got fajitas and it was so much food we had to take it home. Food always come out nice and hot and the service amazing. Lily is always super friendly and goes above and beyond. Ron the manager always comes by to make sure our visit is going well and makes us feel welcome. One of our favorite places to eat! Would highly recommend! read more

Excellent sirloin steak. I asked for it rare and they actually gave me rare steak! and best of all they had horseradish to serve too.

We stopped here for lunch on ours way to Reno. The server was not very friendly and when asked what salad dressings they have he seemed so put out. My food came out in seconds and was barely warm. Sad to have had a bad experience at a chili's. read more

Driving from Gardnerville on our way back to Tahoe we stopped for a "quick" bite at Chili's. We sat at the bar since it was a 15 minute wait for table-seating. It took a few minutes before we received menus and we went with the 2 for $20 deal (an appetizer plus two full entrees). Our total was $26.54 with two non-alcoholic drinks. Our app was the chips and guac and salsa. Sooooo good! As always! The guac has fire-roasted corn in it and a little kick but isn't too spicy. Same with the salsa. It's a little bit spicy (not for me...) but great flavor. I ordered chicken fajitas and my fiance ordered ribs. We didn't think about it until the ribs came but the bartender never asked which of the 3 styles/flavors he wanted. We actually don't even know what he ended up with. They were good though. My chick faj's had soooo much grilled onion underneath and maybe two slices of grilled bell pepper. The side plate with lettuce and sourcream, etc. was kind of lacking. I could have asked for extra lettuce but was hungry and everything had been sort of slow up to that point so I just decided to eat. It took a while after we finished to actually get our check and then to get her to run our card. She was a very friendly server though. We enjoyed the little chit chat we got with her, but acutally talked more with the people seated on either side of us. The older couple on our left seemed like they knew the server very well and they were super friendly, And the young girl seated to our right seemed to want to talk with us also - it was a fun crowd. I'd definitely go back to this location if in the area again, but not if we were in a hurry. read more

Sean magic man he was the best server that I've had in a while, he made dinner really fun. At first, he seemed like an asshole but then he was really chill about everything. Very satisfied. read more

Just got done eating there for my son's birthday and completely enjoyed everything. The service was very attentive and polite. The food was actually excellent and actually cooked not microwaved and dumped on the plate. Most of these places resort to that. Microwave everything! The food was on time, our main dishes arrived a minute after we finished our appetizers. We loved it and this was our 4th time coming. usually these kinds of places go down hill after the first year but it looks as tho someone wants to stay in business. Good Job! read more

Chili's is nothing out of the ordinary. You get what you pay for. The food is decent as well as the service. The prices are not outstanding, its very reasonable. I don't dislike Chili's but I wouldn't say I'm impressed either. read more

The server could not tell me if the rice had gluten in it, so I asked her to ask her chef. She called the manager from her headset and he said he didn't know and said he would have to look it up. I was told not to eat the rice. So basically they refused to take the time to look for me. Food did not taste good. Would not go back. read more

Over priced and over iced drinks. Had an allergic reaction in their restaurant. They were not concerned about that at all just made sure to tell us there was no fish cooked near our food when we didn't even say it was fish that caused the reaction. Disgusting. read more

Service is awesome, drinks are exceptional. Only downfall is the chicken, it tastes too rubbery. Other then that, place is great.