The Corporate Rot of America has finally hit Chili's. The Chain has fallen apart. Corporate has decided to treat the chain as a cash cow - and reduce expenses to the bare minimum. This means using the smallest possible number of people. The result - quality has taken multiple lethal hits. The place is now filthy, because there is not enough staff to buss tables or clean up. The bartender is expected to do lots of other things so don't expect anyone to be behind the bar to take your order. Training budgets are down - so screw-ups in the kitchen are now the norm. Beware of anything requiring the deep fat fryer. You now order off of computer screens rather than from people (what a cost saving!) and you can count on getting tons and tons of irritating self-promotional emails in return for the chance to cash in your Chili's points. More junk mail for increasingly worse food? What is management thinking??? read more

Chili's is the new golf course. It's where business gets done-Small Businessman Magazine

Chili's has always been there for me. It has been a place full a great memories from family bonding to strengthening friendships. I was APPALLED to see that Chili's only had a 2 1/2 star review. guys...seriously.... Chili's is more than the food, it's about the experience. if your experience wasn't good, go outside and do a heart check. put some respect on chili's name. read more

For our first time trying out this place it was amazing. We both loved the food . The shrimp also had a nice spiciness to it which was unique and delicious. The pickle chips they have are perfect aswell which is rare to find good pickle chips so we were very impressed. Our waitress was very nice & helpful. We will definitely be going back. read more

This was honestly the best Chili's experience I've had. The service was impeccable, the margarita of the month was excellent, chips and salsa were amazing, and my bleu cheese styled chicken strips were so yummy! I can't wait to go back and try something else! read more

Chili's - Margarita for the month of July! Yummy :) Can you say America! - American Near Me - College Station, Texas

It was a gloomy Wednesday a day after the Democrats rigged the Iowa caucuses for Pete Buttigieg ! We decided we wanted to go too chili's ! We hopped in our sexy Volkswagen and went. The waiter was in-experienced ! He was slightly rude. The sweet tea tasted old but I looked past it ! I was hoping the food would taste good. Well the appetizer was terrible they were Texas cheese fries ! They tasted like fast food ! Then the Cajun shrimp pasta was okay beside the fact they flooded the noodles wIth fake kraft great value cheese ! Chef Ramsey would've slaughtered the waiter ! I don't recommend this to anyone read more

This place stays busy all the time. Expect a 30 minute wait at prime time wknd nights. They could use a cocktail server in the bar area as the bartender is always slammed and more attentive service could be given. The margaritas are one of the best and the food is always good. read more

Closed for several weeks after minor flooding (Imelda) but reopened with seemingly better staff and food than we have experienced in the past. The "2" for $25 is a GREAT deal as it comes with an appetizer and dessert as well as 2 of their more popular entrees. Great drink menu as well! read more

Very good this evening! The service was excellent, our waiter was prompt, attentive, and on top of our needs. The coffee was hot, and refreshed. The four of us had a 2 for $22 deal. Chicken quesadilla's, grilled chicken and chicken fajitas. All portions were large, we took home plenty. read more

I'd say the experience wasn't that great tbh. When we asked for something our waitress would come and set it on our table and leave quickly, all while just working 2 slow paced tables, also didn't seem like she wanted to be there. Also, when I went to the Mens restroom it had a huge puddle right when u walk in, aka a (safety hazard), the toilet was filled with toilet paper. Didn't see the managers once on the floor which explains a lot that I witnessed. read more

I just wanted to get drunk & los cucos had to long of a wait so I decided just to wait 20 minutes to get in chili's. Got 2 drinks that for sure had no alcohol in it so I ordered a $7 shot????? Still not drunk by the way. read more

Had the new Honey Chipotle Crispers wanting to try something differwnt, but unfortunately they were not what I expected. Maybe my sweet tooth was sensitive today, but they were way to sweet for my taste. That combo with the waffle worked nicely, but it wasnt eniugh to soak up the sugar. After looking up the calorie count, im glad I only ate half..... 1700 + calories! Woah! Service was good, no problems there. read more

Chili's - American Near Me - College Station, Texas

OK, Chilis is Chilis. You basically get the same experience at every location. However, I must say that the service here was impeccable. Additionally, the loaded queso and their new oreo molten lave cake dessert were wonderful. The prime rib tacos were good, but they did not sit that well with me. I would return to this location. read more

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I understand it is game day and it's busy etc. BUT Today I ordered a favor to pick up a to go order of a boneless buffalo SALAD and waiting over 45 minutes for this to be delivered to my place of work where I am alone all day just as busy unable to leave the office for my own lunch. Super excited favor gets here with my order tipped him VERY well just to walk inside and find out that my SALAD had no dressing . How the heck does someone forget to add dressing to a salad. Not only can I not leave the office but I call Chili's and they simply just offer me a free salad one day if I can come in. This is ridiculous I was hungry and treated myself just to end up upset and disappointed with what USED to be my favorite restaurant in town . On top of that the salad at chilis is $10 and I spend over $18 on the delivery and tip. This is a ridiculous compensation . read more

Chili's is one of my favorite places to eat, but this location continues to disappoint me. On my first visit, I came and ordered appetizers and drinks; however, my waitress did not inform me that my choices were on the happy hour menu. Also, the chips were very oily and transparent. Everyone comes to chili's for the molten cake. Am I right?! Well, ours was not cooked at all. Why did I come back a second time you ask? Because I believe in second chances. On my last visit, the waitress brought out cold pasta and the food was not cooked properly. Also, she asked me what time it was. So inappropriate. I hope that they can do better to the other customers. read more

I ordered the chicken tenders for my son. And to say the least, you could tell they had been sitting out for a few hours. And microwaved, they had that tough, dry & hardened texture. Equivalent to a dry mud pie. Along with that, my soup was cold. We paid and politely walked out. But will never go to this location again. read more

I came in here for lunch with my girlfriend just now and I was lucky enough to be served by the fabulous Michelle! The food was amazing and super quick! They were having a lunch rush yet Michelle was on top of her game the entire time! She was the best server I've ever had. If I could I would give this angel a pay raise such an amazing experience. If you come into chili's college station and have the opportunity to sit with Michelle, TAKE IT! you will NOT be disappointed. I will definitely be coming back Thank you for everything Michelle! You were amazing read more

This is a Chili's! And it's a pretty good one. As a chain, you know what to expect here--the food is your typical tex-mex, with good waiters, few issues, and tasty food. Don't expect anything too special, but you're going to have a tasty meal at a fair price. Recommended. read more

Excellent food, new choices on the 2 for $20 menu. The new Loaded Bonelss Bites are awesome. We will be back and I'm sure the wife or I will more than likely try them again. The only thing that needs to improve is the attitude with the staff, starting with Management. Our server was awesome, but everyone else seemed to be in the can't wait to get off mode. read more

The restaurant overall is great. The customer service is terrible. Came after I ordered my ring and it took an hour just to order my food. Reviving the food wasn't a bad wait. The food was good with no problems. When it was time to pay, it took another hour just to get the ticket and about 20 minutes for her to actually charge the card. The customer service is horrible but the place was pretty good. read more

The service was good, and so were my fajitas. However, my daughter ordered the child's Macaroni and Cheese, and it came out bone dry and obviously cooked in the microwave. I sent it back, and asked them to not bring a new one back if that's how they cook it. It was like a bowl of rubber. read more

Great service, great food. Super friendly, when you want those honey chipotle chicken crispers with a splash of Aggieland spirit!

Went to chili's here in college station tx, and didn't know exactly what I wanted to order and then I recently was helped by the Bar Manager Edward he was very helpful in helping me decide what entree to get and let's not forget the cookie plater they offer .. I would definitely recommend read more

I love chili's everything from the queso to the main entrees .i get the best service every time I went in with my bf and his family and Edwin gave us the best service after a wedding .the presidente margarita was so good I got drunk off 3 glasses .fajatias were fresh.ate them the next morning and were amazing.went in today and got awesome service from Brenda food was hit and even made my tea to go in a big container.brenda and Edwin are the tables I want all the time read more

This place always takes forever on to-go/door-dash orders. Never have this problem at other Chili's locations I've been to. Change the management it's absolutely horrendous. read more

The hostess Madison was extremely rude from the moment we walked in. Not a great way to start a customer service experience .She should NOT be in a job that depends completely on customer service. read more

The food exceeded my expectations. The fried pickles were amazing. The server was very attentive. Me & my girlfriend had a wonderful time here this evening. read more

Let me tell you about this girl named Desiree. It's a Friday night, the place is packed and I managed to get a spot at the bar. I just came in for a conference and after driving 3 hours I needed a drink and dinner. This girl Desiree behind the bar was on point all night. She was slinging Miller Lite drafts, she was watching when I running low in something, she was being polite to the coworker that was constantly flirting with her. YOU GO GIRL. I'm an engineer but I want that girl's efficiency. Only 4 stars because the hostess said there wasn't room until I pointed out I was a party of one interested in the bar. read more

I tried to give this place a chance since I love their menu, I guess just not in College Station. Tonight just ruined it for me when I ordered on their BS chillis at home crap! Waited over 45 mins just to find out the delivery service "door dash" canceled my order from delivery but not from the restaurant. I ordered at chillis.com yet I did "could not" get a refund. So F this place, even when we go in it's a damn mess! Slow and poor customer service and constant mess ups. read more

Any Chilis anywhere else is great but this one is terrible. Food is disgusting. Service is poor to mediocre. And they may have had an upgrade to their exterior but they need one badly for their interior. Like a really deep clean. Just has a weird must inside. Fajitas are not tasty and their cheese dip is Velveeta with ground beef and incredibly salty. Chilis is great anywhere (I've tried at Houston, Austin and even Washington DC airport) but this local one sucks! read more

We went in couple weeks ago and no hostess to sit us down so we picked a table still no one checked on us looked at the computer menu thinking this was all they had still waited another 10 min and guess what no one yet so we thought we order drinks and no soda or tea on the computer menu and so we got up and left read more

My how the mighty have fallen! I have been a Chili's customer for many years, so long in fact that I used to be a card carrying member of their frequent diner club back in the 90's. However, I can't do it anymore. The wait staff was great, but the food standards have really fallen. Chili's used to have the best fajitas, but now the chicken isn't even grilled anymore. My cheese enchilada came out refrigerator cold in the middle and my wife's fajitas had to be sent back to be cooked longer because the beef was raw in the middle. I will have to find another restaurant to frequent. It's not just the Chili's here in College Station either. Most of the Chili's I have gone to in the past couple of years have been disappointing. read more

I don't know why I bother with this location. I decided to order the lunch order of chicken bacon quesadillas that should come with fries and mine did not. Because I ordered to go, I called back and all the manager, Adam, could say was "I'm sorry for the oversight". Thanks for apologizing Adam but this isn't the first time this "oversight" happens at this location. My previous experiences at this Chilis included HAIR in my food. It's unsanitary and this kind of "oversight" tends to happen a lot often than not. Take your money to another establishment. This location needs a lot of work. Highly doubt anything will be done about these issues considering this is the ONLY location in CS. read more

"Joan" is what the servers call her not customers. I love Chili's and their strawberry lemonade!!

Waited 1 hour and fifteen minutes for our food. Tortillas were cold for our fajitas. Daughter never got her fries with her meal. Took our bottomless chips and salsa away before we were through. The place wasn't even busy. Worse chili's I have ever been too. And we usually love chili's! read more

Our server was fine, a little slow but it was crowded; however, the food was absolutely terrible. I ordered the sirloin and it tasted like actual rubber(not being dramatic) I sent it back and got pasta which was extremely dry. No one at my table finished their meals because they tasted so bad. I will not be going to another chilis. This was the last straw. I would have preferred fast food to this microwaved food. read more

El Presidente would not be pleased with the grub at Chili's. It's obvious that the advertising focuses on price for a reason. The food sucks. The margaritas are super though, and I am fond of the giant El Nino. So have a margarita then run. read more

absolutely love this place. Trey (manager), Colleen, Alex, and Kyle are awesome. they always are there, and always go out of their way to make sure that we are well taken care of. The food is always fresh, and drinks are always refulled (without asking). THANKS FOLKS!!! read more

Their honey chipotle chicken crispers are awesome! Service is good. No complaints. Like the little tablets at each table. Kids can play games while waiting for food. Prices are reasonable too. read more

Don't get me wrong, I am normally a fan of Chili's. The past couple of times that I have been there I have been very disappointed. The food was cold,I ordered the loaded mash potatoes, and a half a rack of ribs. That meal within itself should of been hot. My daughter ordered the pasta and of course she stated that it did not taste right. The service we had was not spectacular as well. Just know that chili's will not get anymore of my business. read more