This place needs to get its act together, if you don't have enough employees or employees who give a damn, just shut down. I waited 30 mins for just water, my food tasted as if it was heated up in a microwave and we had to wave over the guy going to and fro from the kitchen for service. We didn't tip the waitress cause of her horrible service and gave the man passing out food from the kitchen a tip instead. Chilis altogether is going down the drain, never coming back. Crap food, crap service, crap wait time--don't even bother. read more

On 11/6/21 - No issues with parking. Our group was attended to right away, the wait list feature on this app is pretty much spot on. Manager was up front greeting and checking on patrons. No issues with food or drinks. No issues with restroom cleanliness. Over all great dinner experience. read more

They give military discounts - yea! Service is good and there are a number of regulars in the bar area that you can join in with. Food is better than most and bathrooms are clean. The burgers are decent with crusty burnt edges and served on brioche buns. I wish the fries were crispier - might ask them to drop them a second time on my next visit. Notice the lighting - interesting but looks like a possible disaster waiting to happen. Also, wine can be ordered in two sizes - nice - would be nicer if they put prices in the menu. read more

This Chili's never disappoints us. Food is always right and hot. Not to mention the Margaritas specials.

Oh what can I say. Chili's was once one of my go to places( until they took paradise pie of the menu) I don't know if recipes have changed or my taste buds but the food is not good and neither is the service. We stood at the door for 15 mins before a hostess arrived. We were walked by on two occasions by two staff members. Not sure what their titles were but they walked on to the back. We ordered steak, rice,mashed potatoes, chicken tenders, fries and corn. The corn was good ( you can't mess up corn) chicken tenders were ok, steak dry. Our waitress was not very attentive we had to ask other people for refills. I've visited on more than one occasion thinking it was an off night but nope..same service and food. read more

Service was TERRIBLE!! Laziest bartender ever! And to think these people want $15 for minimum wage! People waited at the door to be seen for 15 minutes while the staff laughed and joked in the back! We will NOT be back!! read more

Veggie chili is watered down to nothing. Used to be thick and filling. This is what I come for so won't be back. You need to return to the old recipe. This one is just embarrassing for you. read more

It's hit or miss with the food.. it can be really good if it's fresh.. If you do pick up, always check your food as they tend to forget to put items in the bag that are supposed to come with your meal. Some of the managers seem to have negative attitudes, last time I was picking up food, I was talking to the manager about my order that I was picking up and he answered a personal phone call while I was in mid sentence and didn't have a care whatsoever. read more

I like the bar & bartenders. They always card me & make my day Tito's Punch ~ $8.59 ~ Tito's Vodka / Malibu Coconut Rum / Sour / Pineapple Juice / Grenadine / is hand mixed & just the right sweet-sour-smooth blend. Quesadilla Explosion Salad ~ $10.49 ~ grilled chicken breast / cheese / diced tomatoes / house-made corn & black bean salsa / tortilla chips / a drizzle of ancho-chile ranch & citrus-balsamic / served with freshly toasted 3-cheese quesadillas / is an amazing concoction ~ my favorite. They serve a ton of Fajitas, so the dining side smells heavily of grilled onions. Sports TVs everywhere & good for conversation if it's half full or less. It can get loud quick. read more

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Horrible once again. I placed an online order at 6:28 PM and it stated that it will be ready at 705 PM. I arrived at 7:06 and had to call inside twice and finally received my order at 7:30 which my chicken was cold, ice cold and my fries were hot but I was missing my ranch dressing. Very bad business and I was the only car at curbside service for the entire time. read more

Hot delicious food that came out quickly, staff was very friendly! Chili's can be hit or miss, this was a hit for sure.

We came to this location on Germantown and Cordova Road late on Friday, July 5th at around 10:10 pm and no one greeted us at the door as wait staff rushed by. We sat down in the waiting area and waited until a young man came from the kitchen and asked us how many and took us to a table. We sat at the table as other wait staff whizzed by us and finally I asked if we had a wait person and the waitress said yes - a light skin girl in the back. We waited some more with no attention and everyone else around us eating - so we left. We went around to the to go area and I knocked on the door. A young lady with a crossbody purse and on the phone put up a sign that said go to the bartender for to go orders. Normally, we have great service here, but since it was the day after July 4th - maybe they were a little off. read more

I've started coming here since the wolfchase location caught on fire.The service is excellent Tyler went above and beyond today to get everything we needed and made sure we were happy.The hostess greeted us quickly and got us a table quick she was very polite and professional.The food didn't disappoint the cook was very thorough on making sure our steaks were perfect everything didn't disappoint.I think it's worth the drive to get excellent service thanks chilis !! read more

Chili's is the WORST Co. ,every Chili's I've ever been in one of their establishments they have been filthy. The staff dose not care about their customers! Aug. 5th Cordova location, the entire section is filthy, every table needs busing, they can't serve lemons with the Tea because "they were rotten or something" the waitress said. The drinks were delivered to the wrong parties. The waitress comes to tell us that the soup will be delayed because "it was frozen and needed to by heated" I assume in a microwave.. The worst experience I've had at any chain! I will NEVER DARKEN Chili's door again!!! read more

Out of all the Chili's I've been to in Memphis (granted, I have not been to them all), this one seems to offer the most consistent service. That could in part be because I go to this one the most. The food on the menu has a definite focus on punching up the flavour compared to similar things you'd get elsewhere. But it might just be me, I've found that since they've started tinkering with their menu, they've ended up removing a lot of variety from their menu. I like Chili's but I can't come here too often, or I end up getting sick of the food I do like there. They have a new sandwich, the grilled chicken and guacamole sandwich (take off the guacamole and mayonnaise and it's perfect) that's good and what's really neat is you get a half portion on the lunch menu or a full sandwich for dinner. What can be really annoying is the waiters' tendency to refill your drinks without asking. It always seems to happen right after I've taken a bite of my food, too. I go to grab my drink and oh, they've poured more unsweetened tea in my cup (and the pitcher never has ice in it), completely messing up the ratios of tea-lemon-sweetener, and most importantly, ice (it is called ICED tea, after all). At least ask if I want a refill before deciding I need another two ounces of tea. There's one waitress in particular who does always ask and is automatically my favourite because of that. Yes, it is a big deal for me. read more

Pathetic. Horrible service. Whole section of uncleared tables. "We're out of lemons. They went bad. ". NEVER AGAIN.

I am never the type to complain through reviews or in person. I always give anybody the benefit of the doubt. I've worked in food service or customer service my whole life so I completely understand the struggles that come with the job. But this was ridiculous. I picked my order up and by the time I got home my food was cold and my ice cream was melted (I live maybe 7min from the restaurant) I went back up and told the manager and he went through the food and felt the bottom of my pasta container and told me that my pasta was still warm... which it had the slightest bit of heat in the bottom of it but it had definitely been sitting for a while because the top was cool to the touch. he replaced the quesadilla and cheese fries. But said he couldn't remake the pasta because it was still warm. This time the quesadilla was warm but was somehow completely soft as if it had never been toasted. And the fries seemed as though they had just stuck the same fries in the oven or something to warm them up the bacon bits were burnt black and the fries tasted old. I didn't feel like complaining again as I hate complaining or returning product but I definitely will not be returning to this location. read more

We got to the restaurant at 8:30p.m. and there were not many people there. We placed our orders and the food did not come out till 9:20. We had a child's pizza, a children's cheeseburger and two Smokehouse Barbecue Cheeseburgers. Both of the Smokehouse burgers came out with Hard, Crunchy Buns that must have served their time under a heat lamp and they were both missing the barbecue sauce. It took forever to get our waiter back to the table. We used to get the best service at this location but apparently not tonight!!! read more

This visit was the best service I have ever received at this location. I was seated quickly, my order was placed with a smiling professional who seemed happy to have a job, the food came in a flash and it was cooked to perfection. Good job guys!!! I do like paying at the kiosk on the table. No waiting on the check or waiting for your credit card to come back. Nice touch! read more

Although we're just visiting town, we have eaten at Chili's for many years. Today we stopped by for some happy hour margaritas, guacamole and chips. We sat in the bar and later ordered a couple of Oldtimers with fries. I thought I'd challenge our waitress and ask her to make mine a Terlingua Pride (a favorite from the old days in Dallas). She didn't miss a beat and knew what it was-- basically an Oldtimer with onions and chili added. The food was good, about what's expected at Chili's these days. I guess I yearn for the flavorful food from the original Chili's that we loved so much when we lived in Big D. Times and menus change, I know, but I sure loved how the chili and salsa brought a sweat out! Still have the menu from the very first Chili's. read more

Still the worst of all the chili's I've ever been to. We were there Friday night, after the dinner rush. The first time we went here a few years ago no one waited on us for 15 minutes, so we got up and left. This time, it happened to the table behind us. Our waiter, not checking on his tables, spent most of his time out of sight. I had to remind him that I ordered a Coke Zero, then waited 20 more minutes for it to arrive. It was amazing how much time he spent at his friends table and how quickly they got served once they arrived!!! My Mother-in-Law ordered cheese dip, but with a few things left out. The pan was no more than 1/4 full when they brought it out luke warm and 20 minutes after ordering it; the waiter was no help when my wife spoke up, so we took that out of his tip. I ordered a casadilla explosion salad for dinner. 1/4 of the casadilla was missing and the salad was bland as bland could be. The chicken had almost no taste to it. Shame on you once, shame on me twice. This was my fault and I'll never be back again. read more

Sometimes I get a hankerin' for Chili's. I love that you can get Chili's curbside, without having to dine in when it gets kind of crazy and packed. That's not my style. The wait depends on the crowd, obviously, and we usually wait about 20 minutes. I enjoy their steaks on occasion with broccoli. The steak is surprisingly good -- the broccoli is sometimes overdone, but I cut Chili's some slack. It is what it is and overall, I enjoy it. read more

This Chili's is going down hill quickly! I used to eat here all the time, but moved away, so not so often any more. It's been a while since I've been here and BOY have they gone down hill since I was here last! The service was AWFUL. The food was just OK. I ordered the Steak Fajitas and though the meat was tender and pretty tender, they didn't fully cut them apart so assembling your Fajita was very cumbersome... holding a tortilla, then needing to cut up your meet more... THEN, they bring you this cute little tower of condiments to add to the Fajita. So cute! What did those little trees/cups cost you Chili's? WHY not just give me more than 1 TBSP of guacamole or salsa... I'm supposed to be able to make 3 edible units, and 1 TBSP of cheese aint gonna get it! STOP wasting your money on gimmicks and just provide NORMAL portions. The plates were NOT sizzling when they arrived, it was as if our waiter just forgot to bring us our food... like they were back in the kitchen chatting or something. So, THEN there's the electronic pay method at the table... as if you don't already have enough JUNK on the table so that finding your food is getting harder and harder. If you are looking for your fancy junk, ads, liqueur menus, and all that stuff that makes the eating surface a total of about 10 sq. inches, check the floor! But the DOWN side of having the convenience of the electronic pay station there at your table is, after your food is delivered, you will NEVER see your server EVER again! EVER! They just assume you will pay and give them a tip. CHILI'S you are just hurting yourself! You are spending a LOT of money on crap that is not essential. Get rid of your stupid gimmicks and fix your portion sizes. TRAIN your wait staff the old-school way.... to take care of their clients if they expect to get a tip. I'm going to stop giving tips if they don't wait on me. Don't believe me... just watch! For my Yelp readers... sorry, no trip to the bathroom this time, so I don't have any nasty comments about them! So sorry! read more

Evan is providing awesome service. Everyone is attentive & friendly even though they are busy. read more

Chili's - Mango lemonade delicious! - Bars Near Me - Cordova, Tennessee

So... we just ordered a to- go order and the estimated time was 1:29... we got our food at 1:40, cool. No biggie. But then this short blonde brings our food out and practically drops the bag in the car and it took everything in me not to hop out and knock some sense into her but know what... it's cool. I won't be back to this location. I called to check on the order because THEY WERE LATE and I was super polite when I called. I was going to tip the little girl but she dropped the bag and strolled off... Rude self. read more

Usually great dining experiences at the bar. It's 11:13p TVs being turned off now only the main one in the bar is still on. People have been standing at the door to be seated. What is going on with the food service lately? Bar person seems like he wants to take the food orders. read more

My experience at Chili's today and lunch was great I walked in I was seated immediately. my server zac was awesome, the best service I've had since I returned back to Memphis I really appreciate him I didn't have to look for him for drinks I didn't have to look for him for anything he made my lunch date by myself and awesome experience. Thanks Zac you rock. read more

Chili's - Lunch was good and the service was great. The best service since I've been back. - Bars Near Me - Cordova, Tennessee

Went to lunch with a friend. Place was clean and staff was nice and accommodating. My friend wanted a chicken sandwich which was no longer in the menu and our waitress made sure she got it. My lunch double burger was excellent and fixed just as I ordered it. I got the $7 double burger with fries and a side salad. Excellent portion and I was impressed with the service! read more

Articia at the bar was wonderful and fun. I'll come back just to sit at her bar. Fun atmosphere. Good happy hour

Good food, Good service! The margaritas were Oh-mazing! Had a few hiccups but they were rectified. The fajita plate is my fav!

Chili's has been on my hit list since getting rid of the potato skins Lol. I hate when restaurants have a good thing going, then they change it. This particular Chili's is pretty good as far as service and food. read more

Chili's - Margarita grilled chicken, sirloin combo with spinach. - Bars Near Me - Cordova, Tennessee

Good waitress! Food was not hot, just warm. But I love their chicken bacon quesadillas! My husband had a pick three combo & his was good also. read more

Chili's - Bars Near Me - Cordova, Tennessee

Walked in around 8:15 and tons of dirty tables everywhere. Waited 5 minutes before hostess showed up to ask us how many, but then she took people behind us to their table. (?) Waited another 5 minutes before server got to table. 2for1 drafts and $5.00 queso arrived... Beer good and cold but queso was warm at best. My bacon ranch quesadillas were burnt and flavorless but Husband enjoyed his Quesadilla explosion salad. Server was sweet but kind of clueless. (Wouldn't get dirty dishes or point out the bar prices for draft beer or appetizers.) Wish I had enjoyed food as much as I enjoyed having a date with Husband. read more

Very good operation. They are working very hard to deliver good food and service. Ribs, fajitas, and burgers as good as any you will find.

Placed a to go order over the phone. Went to pick it up 30min later. No one was at the takeout entrance. Waited 15min. 2 staff members walked by but no acknowledgment. I called the number no answer. Left without ever getting acknowledged or my food. read more

Went in after a long day at work. And there was roaches crawling on the bar .... I immediately walked out !! Gross ! Just imagine the kitchen area read more

This review is being written because the management that worked this evening (12/20/17) basically told me a bold face lie. Tonight I called and placed a take out order, I mentioned to both individuals (Hunter answered the call) that took my call that my last order wasn't prepared correctly! Also that when I reported the last order was wrong, I was told by the manager that evening to simply notify the employee when I order the next time. The manager Hazel (I think) stated she would personally ensure the order was correct this time. After she explained what would have happened IF I called and reported the last incident, I'm basically being called a liar at this point. She states The policy is to return the food to the restaurant in place of another order. Keep in mind I-never asked for anything FREE, I simply told them what I was told to do. Knowing this I still placed the order. Hunter was quite helpful, but he turned the call over to the manager, without me requesting for him to do so. That's when things went south! The order was horrible again, My original order was the following: (SOFT) crispers platter with fries and corn and a large side of honey mustard. I also ordered Cajun shrimp pasta, no veggies. What I received was hard, microwaved crispers, they were tough and chewy. To a point whereas the outter skin wouldn't tear as I bit into it. I had to tear edible pieces apart just to eat the food. The large cup of honey mustard that I requested was ACTUALLY put in a 2oz soufflé cup with less than 1oz of sauce in the cup. The fries were heat lamp warm and the corn wasn't any better. The shrimp pasta was as bad as it gets, the shrimp were blackened, the pasta was gooey and it was an overall bad meal. The purpose in writing this review is to publish the fact that management at this location will lie directly to customers. Even those that relay a previous unacceptable experience. Everyone does want something for FREE, some people just want what they are paying for. HOT AND FRESH FOOD! I will never return to this place, so when or if you go please ask at least 3xs if your order is accurate! A Completely unsatisfied customer! read more

I love that my server, Lance, remembers every single thing that we like and what we don't want on our plates. I love that the manager, Chris, always takes the time to stop by to say hi and ask how we're doing. All of these things make us feel valued and not just treated like a number! ... read more

Awesome! Really loved this place! Very comfortable and delicious food. I'll be back soon!!!!!

Chilis was my go to place before and during my pregnancy. The service is hit or miss, but the food rarely disappoints. Notice I said rarely... the lackluster service can cause the food to come out incorrect or cold at times. read more