Now hear me out: Chili's is not a five-star restaurant because it's the equivalent of fine dining. It's a five-star restaurant to my family because it is a beacon of consistency. When my family and I walk into a Chili's, we know exactly what we're getting: a dated but lively atmosphere, the smell of fajitas in the air, cheap liquor flowing, and absolutely zero pretension. When my wife and I want an easy, feel-good date night, we split mozzarella sticks--or as I prefer to call them, mozzarella pillows--along with some Southwest Egg Rolls and a couple of inexpensive cocktails. When we need an affordable family dinner, we come here knowing our kids can laugh, be a little loud, and simply be kids without anyone acting like we've ruined their evening. Chili's delivers on what it does best: a reliable, affordable night out with no frills. Nobody is pretending it's gourmet cuisine. It's just a decent meal in a place where people can feel comfortable, included, and welcomed. And honestly, cheap liquor and fried cheese is a pretty solid foundation for happiness. read more

I recently did a to go order when I noticed my order had not even left the restaurant after an hour. I called the restaurant. They couldn't find the order. They said it was already on its way another 20 minutes go by I call back ask for the manager after talking to different employees Jeff the manager was so rude and condescending that I told him I was gonna call corporate and he didn't even care. He finally gave me a refund but honestly, I think you could do better. Chili's all I wanted was an order of food and I paid good money and I still don't have my refund on my credit card. read more

My husband and I visited this location on Friday, February 13, just before 6 PM. We sat at the bar and ordered chips and salsa along with drinks, and later placed a to-go order for a QP burger with fries. The chips and salsa were included as a promotion with a $5 purchase, which we appreciated. However, the chips were extremely oily, almost as if too much oil was used during preparation, which was disappointing. On a positive note, we really enjoyed the margarita of the month -- the Strawberry Eddie -- and my husband was also able to order a beer from the happy hour menu just before it ended. We ordered the QP burger and fries to go for our mother-in-law's dinner. Unfortunately, both the burger and fries were extremely salty. While she was able to eat some of it, the rest had to be thrown away because of the excessive salt. As feedback, it may help to request no salt if you prefer lighter seasoning, and we also hope the kitchen staff can be mindful about not over-salting food. Overall, the drinks were enjoyable, but improvements in food preparation -- especially oil usage and seasoning -- would greatly enhance the experience. read more

Chili's - American Near Me - Goodyear, Arizona

Good service. Pleasant family atmosphere. But not overly noisy. Server was very nice and checked in often. Drinks and food came quick. It was busy but didn't seem congested. For a Friday evening, our wait for a table of three was about 20 minutes. Presentation of food was acceptable. Steak was tender and flavorful. Salmon was grilled just right and accompanying sauces upped the flavor. Broccoli was a bit salty. Chicken tenders and fries were as expected. I would like to see more of a selection of vegetarian options other than a black bean burger. Kudos to the table bussers. read more

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Food is mediocre, taste is bland! No worthy substitution on plate. That all I got to say about that! read more

Chili's - Chips & Ketchup!! - American Near Me - Goodyear, Arizona

I had the Shrimp Alfredo pasta, it was very delicious. Perfect portion size. The service was good, very attentive. The restaurant was clean and friendly. read more

Honestly chilis is the best because they have that meal 3 for me that's a big game changer because I have a family and that deal helps! Always on point with their service and food! The beer tall cups never stink like old beers read more

Chili's to me feels like a quintessential American diner, where you go for the vibes not necessarily for the food or the service. And it delivered on that exactly! Our party of 6 arrived on a Friday afternoon and we were sat almost immediately. I opted for the Triple Dipper (influenced by tiktok patrons), and chose the fried mozz, buffalo bone-in wings, and plain tenders. Since it was happy hour, I also grabbed a margarita. The food wasn't in any way impressive but it also wasn't bad by any standards either. I prefer my mozzarella in sticks not rectangles but they were good. Wish they would've been a little hotter, for a better cheese pull. I really enjoyed the buffalo wings but they would've benefited from slightly more sauce. And candidly, my tenders went untouched because it was simply too much food for me. Service was a tad bit slow, but to be fair, after putting in our order, we didn't need much. read more

Chili's - Triple Dipper - American Near Me - Goodyear, Arizona

I was so excited to go to Chili's, specifically for the Wicked drinks. My party of 12 was deciding between Applebee's, Texas Roadhouse, and Chilli's. I regret making this decision. We were seated within 35 minutes, which was great and although we didn't have the most horrible experience, I expected a lot better. We've had better experiences here. Felt like the waitress was just trying to get it over with. She wasn't bad, just felt like she had little patience. Before we could even something, she would cut us off. They ran out of Witch's Brew and only had the Good Witch but with a different flavor. Even then, didn't have the stir stick for it, and it came in a water glass. Minutes later, someone else got the same drink in the glass that it was intended to be in. I don't know, the whole time I was lowkey scared to ask for anything in fear that I'd upset someone so we kept it minimal. Even when I have a "bad" experience, I typically tip 20%, more if others in my party tip less, but this time I did not care. This Wicked collaboration is meant to draw more customers so if you don't have the capacity for it, maybe don't offer it or plan better? And if someone doesn't feel like being at work, because that's what it felt like, maybe try not to show it. Left a bad taste in my mouth. On a good note, the spicy-Ritas were great and the sliders were too. Everything was fairly priced. read more

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Don't remember the last time I went to chilis, but I received a gift card from work. Though we didn't go on Mother's Day, we went the day before on Saturday and it was PACKED. We walked in and there was a bunch of people in waiting as they had bigger parties. Luckily we walked in and was sat very quickly. The service was good - our waitress was friendly and checked on us several times throughout lunch. We ordered the bbq 2 combos. One dish was half rack of ribs and the brisket quesadillas and the other was half rack of ribs and honey chipotle chicken crispers. Both were good - the ribs had enough bbq sauce and the quesadilla had good flavor. It was a good (loud) experience, but probably won't be back any time soon - chilis isn't really my thing, but was nice I had a gift card! read more

We came here as one of my birthday celebrations. We had an older gentleman as our waiter. When I say older I mean he was older than most of the servers there but still younger than me. (; He was kind and patient with my mom and I. He smiled throughout the time he waited on us. This place isn't busy but it's a nice pleasant and the food is good. The decor could use some updating but we come for the food and kind staff. read more

Stopped in for lunch today with coworkers. We all got items from the lunch or pick 3 menu which made it a good deal. The service was good and our waitress was very attentive, even brining refills of the chips and salsa. The only thing lacking was a refill of my water (everyone else had drinks so they got refills regularly.) The food came out pretty quick and my fiesta bowl was good. My coworker got an old timer burger and the mini molten lava cake. This is a nice lunch place with a decent vibe. read more

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The last three times I have eaten at Chili's the food has been extremely salty. I don't think I will be eating there in future.

This is the Santa Fe Gilled chicken salad. I ordered this for self pick up. I did request no pico and no guacamole but it's half empty. It also comes with ranch and Santa Fe signature sauce and they forgot my ranch. I have probably ordered this 10 times over the last three years and I swear each time it keeps getting smaller. This was $15.99 read more

Chili's - I ordered this online for self pickup and this is what I got. It's half empty and they forgot my ranch. $15.99 - American Near Me - Goodyear, Arizona

Our server, Kaitlyn, was attentive, professional and apparently HAPPY to help! All of our requests were met with a smile. We also observed her assisting some of her co-workers and when we asked another server about her they did nothing but rave about her. Another co-worker, Amber, also gave great customer service. The General Manager, "Jeff" has great staff there at the Litchfield location! We will be back! read more

Logan was our server. He was very attentive and very personable. Thank you Logan for excellent service

After church pickup & Go... The website isn't really customer friendly. We stopped in the To-Go spot outside the restaurant but we still need to go inside? The Ribs tasted brittle ( like it's overcooked or yesterday's leftovers reheated) The sausage was also dry & only a few small pieces ( the food prep is definitely presented better when I've eaten inside) . Mac and cheese was truly undercooked... ( hard) . Highly disappointed read more

We are from California and thought well chili should be good since we have had it in California, but not the case food was so salty, we had steak and shrimp and mushrooms burgers were horrible way too salty ! But the chips and salsa was good. read more

It was an enjoyable experience to say the least. Had the privilege to meet Dave the manager who came across as a genuinely down to earth person who really cares about what he does At his restaurant and If you get the opportunity to run into him it will be worth it. The service was great just like the food with competitive prices, worth it! read more

This place is absolute cinema so good have to try the fried mozzarella so good and the chicken strips to perfection I was half way threw my drink and our waiter came with another drink so polite tables clean very calm and chill read more

Chili's - American Near Me - Goodyear, Arizona

Saw a review from Hungry Hunter regarding Chilis and I have to comment. If you were there from 230-430, you will start to see shift changes with the staff. Some of the staff is ending their day while others are starting their day. I go there often and the Service- excellent! Food-excellent! The atmosphere is fun, friendly and full if energy! The is one of The Best Chilis I have been to. Mgmt and staff are hard workers and always me make feel welcomed. People who leave reviews like Hungry Hunter should get his facts straight straight. THIS IS THE NUMBER #1 CHILIS LOCATION read more

Went for dinner tonight got there at 6 ordered two burger meals 45 mins later no food asked about it got told by manager that it was a computer issue. Seeing how all the customers around us who ordered after us got their food im guessing the server didn't put the whole order in and it happens. I more upset that the manager comes out after we asked for the 4th where our food is and tells us if you want it we will make it if not we won't. No empathy at all nothing. Again I get mistakes happen but our food had never started cooking and he could care less. Will be hard press to return any time soon. We got up and left after his comments. read more

The food and service is usually very good. They are efficient and pleasant, and check often to be sure you are having a good experience.

Amazing service and food will be coming back again kids loved it !!!!!!!!! Waitresses were nice

The three for me is an excellent deal! And the hamburgers are delicious, moist and cooked pink as requested! Our server, Taz, does an exceptional job, very attentive, gives refills without asking. One of the best servers we have had in a long time! We will definitely return! read more

Third time I've absolutely, specifically, requested a thoroughly cooked burger with no pink. What do I get??? A very pink burger. I won't eat it! It makes me gag!!! Also , missing item as well. I said the last time I wouldn't go back, but I did. Regret it! read more

My husband had suggested we go to Chili's for lunch today. We hadn't been there in ages (so many choices to choose from these days in our local area). We both agreed to go since we recently saw a TV ad and it looked inviting. Welp...the hello received by the hostess (Nichole) was dreadful. It was before noon and the place was wide open. From the start, she was adamant where we were going to sit. However, the bar area wasn't our preference. Neither was the table near the kitchen. When we pointed out open booths we preferred (two were being used and one available.) This particular booth happened to be where we had sat in the past and enjoyed it. She muttered in a huff that she had given the server a table already in the area. Not our problem! Just about the time my husband and I were ready to make a U-turn out the door, she decided to sit us there. It was unbelievable. Chili's is not the only game in town. Plan B was nearby. Fortunately, our server Summer was delightful from hello. She was attentive, answered any questions we had. Our burgers were delicious (my hubby loved his smash burger) and our drinks were rapidly refilled as needed. Summer didn't have any idea how she turned things around for us. Chili's may have been history. Kudos to Summer! (Clap, clap, clap!) read more

The wait time was more than what they said it going to be didn't like how the girls treat with bad attitude you don't feel welcome ....and no communication that it was going to take longer and when I ask to to see how much longer I litterly had to wait another 45 min read more

Ok this is an update, Chili's has remained consistant since I rediscovered them( since they revamped). Great atmosphere, wonderful servers, great date night ambiance, the food is hot and fresh and the prices are compatible to other places and they have a great menu and the three for me is the best deal anywhere! The elote and the sliders are my favs. Right now they have a limited time Quarter Pound Burger, my son just had it and he said it was fantastic! He said he would take that burger to any other anywhere else! Good job Chili's, well done! read more

Very poor communication, me and my family waited more than an hour there while people came in and were helped right away. A younger lady blonde hair beige coat would keep telling us any minute we would get our table but after waiting a hour she came up to us and said I thought it was a family of 7 not 11. We just left very dissatisfied. We won't be coming to this location again. read more

The food was very good and fresh, it was the BEST way to end a very busy day and the waiters were very polite and friendly read more

I have to start with this. The extra star is for Terry, our server. Thank you for the great service, especially after all the below.. 1. Pictures provided 2. It started with being sat at a table vs the requested booth where the hostess said 'you can tell us you want a booth when you check-in'....um 'I did on the check in comment section where the site ask for preferences.' 'Oh, you did?'' And sat us a booth 1 table down. 3. My iced tea was so watered down you could see words thru it & didn't taste a lick of tea that was replaced with a new glass w/just a smidge less water. 4. When the original crispers came & were not only overcooked, but were like rubber as if like they re- fried them. 5. And the bonus was when I went to the bathroom on our way out and found a big dead roach in the stall. On the bright side, it was already dead Not sure what happened to Chili's, read more

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Sat at bar, terrible service from very pretentious and unresponsive bartender. Was going to order food but decided to leave. What a dump.

We didn't even stay Emily and the Bar server were very unprofessional talking and laughing about customers while people were waiting. Who wants to be served or wait for service like that. . From an angry customer who will not return. Unfortunately this isn't the first time decided to give it another shot bad idea. read more

Again, not usually a chain kind of girl, but with the prices of a lot of restaurants these days, sometimes you just need a good old standby that doesn't break the bank. My husband and I went here last Thursday, for the first time in a long time. Love the crew here, love the Management here. We always get treated with respect, and have a few laughs with the bartenders. The food is what you expect it to be. They do hamburgers well. Had the Smashburger, it was delicious, the fries were perfectly crisp and well seasoned. My husband had the ribs, they were changed since the last time we were here, for the better! My server was friendly and the manager stopped by the table to check on us and chit chatted with us for a little while, which was nice. We tend to gravitate towards mom and pop places, but I think we'll be coming back here more often, because it had the feel of a mom and pop place. Good job, keep doing what you're doing.! read more

Just close this location down and restart my server was the only good part about this place I believe her name was unique, food was nasty and raw my order was wrong the workers are uncoordinated. read more

The triple dipper is highly recommended I enjoyed each tender also the sliders were good service was excellent high recommend read more

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The food was standard for chilis, but what really made this experience amazing was our server Tanner. It was a super busy night yet we were never left without a refill and all of our food arrived super quickly. He was very nice and possibly the best server I've ever had. read more

We stopped into Chili's for lunch yesterday, I wanted to try the 3 for Me special, my son and his lady wanted some other stufff but did not know what. Seated right away and got our menus. The girl who served us was great. I ordered the 3 for me lunch with the House burger, came with fries and a drink. My son had the buffalo wings, the lady had the 1/2 order of ribs with BBQ sauce. They ordered drinks and each of these was a giant martini glass, I think one was a Margarita. We immediately got a huge plate of warm chips and salsa. Problem was after the first layer of regular chips it was mostly chip fragments, like they had been stepped on. We showed the girl serving us and she brought an entirely new, fresh bowl of whole chips, a great move. Food arrived quickly and looked good. My burger was very good, nice size with pickles and regular stuff, I added my usual mustard. The fries were nice and crispy. The ribs were sauced nicely, the wings were also nice. Everyone dug in. Thumbs up on all the food. A second round of drinks was ordered while the food was being devoured. We kept eating the chips and salsa but there were still about half a bowl when we were finished. The waitress asked if we wanted to take them with us, nice offer, but no thanks. So, three entrees, one being the $10.99 special, and four drinks, the tab came out to be $92. I bit steep, but I think the drinks were $10-15 each which can add up. All in all, a bit of a costly lunch but the food was certainly very good for big chain like this. I would hope that all the Chili's are the same and I just might try another one to see. I must say again that the girl who waited on us was great, joking with us, putting up with silly questions and generally having a good time. read more

I don't even know how long it's been since I visited this location. So updating my review. The service was... there aren't enough words everyone was excellent! Especially the waiter. The food was...ummmm...hot, crispy, and my steak was perfect... with a capitol p. Everything was clean... food came out fast. read more

Chili's - American Near Me - Goodyear, Arizona

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