Went from Applebee's to Chili's in less than 15 minutes because we wanted fried pickles. Now I wish we never would have left the first establishment. As soon as we were walking up to the 'To Go' door an employee makes eye contact and walks to the back. Five minutes later another employee walks by, no greeting, just walks by. Walk up to the bar, no greeting, but we hear the bartender talking about his business and how hungover he was. Talk about a SUPER negative experience. No wonder there was more of a crowd at Applebee's. Customer service goes a long way. read more

Weak drinks and ice in a shot! Ordered a double and it tasted like less than a single. Got a shot of patron and it had an ice cube in it! Not to mention the stale fries Never again read more

Had a Togo order. Salad looked like it was sitting for a while. Everything else seemed fine. Won't be ordering Togo anymore. read more

Chili's - My Togo Side Salad - American Near Me - Lake Worth, Texas

Do not eat at this location. I ordered grilled chicken, mashed potatoes, and corn. The food came out literally within 2 minutes of my order! How do you grill a chicken breast in 2 minutes. I asked the server did they cook it and she was like "I think so". I was afraid to eat it, so basically, I paid a $20 unsweet tea! read more

Avoid. Visited this location recently expecting the quality of service i've gotten at other chili's but was greatly disappointed. My partner and i ordered waters and an appetizer right off the bat but it took an unexaggerated hour for us to receive absolutely anything. Our waitress didn't even come back to let us know of any backups that may have caused the delay. For an hour we sat ignored. Im not a difficult person to please so many times if an establishment is busy im very understanding. They were not busy. Two other tables were seated, served, and left before we even got our entrees. When we did receive our food everything was cold and the chips we received were stale. I am fairly confident we were discriminated against. There were absolutely no excuses for us to sit an hour waiting for 2 waters while other tables seated after us got their food. read more

Tried to call ahead for a party of 15 they said they didn't take reservations then when we showed they asked if we were the party that had a reservation, we waited an hour then we're told their system crashed, we were then told the kitchen was backed up and it would be another 15 minutes to have our order taken. They could have at least brought chips to the table but even do that (note: wasn't that busy in the restaurant and could tell the hostess were annoyed) read more

This is another place that we go to often for lunch due to the variety of food they offer (always a good thing when going out as a group). There is one thing we all love though, the chips and queso! No where else compares to the thin, crispy chips at Chili's. Y'all know what I'm talking about! Sure, they have their signature dishes like the baby back ribs, chicken crispers, and southwestern eggrolls, but those chips! We never have a problem with service at this location whether it's just a few of us or the whole office. Great place for lunch since you're able to pay for your tab at the table. Love that concept! read more

Chili's - Ancho Salmon with double broccoli instead of rice for fish Friday. Green power! for Scott D & John D ;-P - American Near Me - Lake Worth, Texas

This place felt grungy from the minute we sat down. The table was sticky with the type of film that only builds up after a long time of inadequate cleaning. The menu was covered with that same slimy film with the added bonus of crusty, food covered pages. We ordered chips and queso and whatever came out of the kitchen looked nothing like queso and had weird tapioca-tasting globs of what I guess was hamburger or sausage. I ordered bacon ranch quesadillas which were made wrong from what the menu said, but whatever, I figured they were as good as they could get. My daughter ordered shrimp pasta and said it had a weird flavor. We enjoyed the trivia games at the table, but I was surprised when they added $1.99 to our bill to play them. I'm sure it said that they weren't free somewhere, but my daughter didn't notice when she started. The service was decent, but the place was yuck. read more

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I called after I had placed an online order because I had forgot to ask for no onions. The woman who answered the phone listened to my explanation for maybe 5 seconds and then interrupted me. She put me on hold without a warning and made me wait for about 10 minutes. Then another woman answered and kept screaming hello to me until I once again told her my issue. Overall very disrespectful. read more

The food was great! Everything was perfect, the steak was cooked medium just like I asked and it was still hot by the time it got to us. The only thing that wasn't 5 star worthy is the amount of time it took to get seated and once we were seated the food hadn't come out for another 45 minutes or so. But other than time, it was amazing! read more

Chili's - 10 oz . Classic Sirloin - American Near Me - Lake Worth, Texas

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My granddaughters love this place ! Service was great . Had to wait for a table but the grandkids loved it!!!! Food came out right and was delicious. read more

I've been eating at this Chili's for 22+years. We ordered through Uber Eats tonight and the food was horrible, to say the least. French fries were cold, had to re-heat which gives them a chalky texture. Ribs were okay. Buffalo chicken salad was all wrong. Chicken was not crispy, tortilla strips were soggy not crisp, lettuce was mostly iceberg shaved thin and limp as can be. Romaine would make a much better salad and stay crisp and fresh longer. I threw most of the salad away it was just that bad. They need to get their act together! They have been in business forever; they should know what they are doing by now. I have had really good food at this store in past years. read more

the food was really good, but I got some of the potato soup and the potatoes were a bit undercook and it was very watery and lacking in thickness in general. The burger and mashed potatoes were top notch. read more

We have ordered to go orders 3 times now and it will be the last time!!! Placed an order, got an email that it wouukd be ready at 7:15, got there and waited for another 25 minutes. Then was told the bread that was suppose to be with my order would take another 10 minutes. THIS IS THE WORST chili's we have ever ordered from. read more

Chilis is Chilis! If you are looking for a 5 star dining this is not the place. It's loud and crowded but is fun. I had a watermelon margarita and appetizer. Food came out hot and well presented. Staff is friendly and willing to accommodate as fast as they can For a fast dinner meal is not a bad place. read more

Maybe today was not the day to come here, worst service ever. Table are all dirty and no one cares to clean them. Servers walk by an see table being clean by customer and keep walking. Not the greatest experience :( read more

I made the mistake of getting a steak! I'm not even sure what kind of meat I got. It was so weird and tough. Slow service. The Mexican corn was good. They have these yummy pickles. Salsa and queso was good. But. Ugh. I paid a lot for that steak. It was just weird. read more

Well we sat at the bar, with the bartender rude right off off the bat (blonde, nose pierced-- that bartender girl). Super rude right off the bat to us but mildly pleasant to the rest of the couples at the bar. Fast forward to finding a hair in my salad. No apology. No "can I get you anything else". Just took it and walked away. This girl has no customer service/bartending interaction skills whatsoever. So thank you for the crap time and the hair in my salad with nothing done about it read more

Haven't been able to order food through door dash the last couple of weeks. Let's me order and pay and the it's canceled a couple of minutes later. Whoever is in charge of that for this location is failing read more

Decided to try it again. I'm out. Service slow, waited 20 minutes for a refill and food came out cold.

The service sucks here and has been on a continuous decline in the past couple of years. The smell of smoke from the bar hits you when you walk in. I'm kind of sad that I didn't see the Shiner bbq flavored ribs on the menu here anymore either. Unfortunately, I was here with hungry kids, sat for ten minutes without even being greeted or giving drink orders, walked out and went to one of the other many area restaurants. I won't be back. You're food isn't great enough to lag on costumer service, Chili's. read more

Typically do not write reviews on Chilis because they all are what they are, sub-par. Hostess was super nice. Waitstaff...our waitress was nice? I guess ? Not really attentive and we have been giving nice size cash tips during Covid ( trying to support people that are actually working). We wanted to give our waitress a cash tip, while she did not deserve the amount we were giving, we wanted to still give it to her. Guess she saw we did not tip on the card /used table tablet to pay at her request. Waived her over to give it to her and ask for a Togo tea. She sent someone else and would not come to our table. So we removed $30 from the tip. Some people. Does not take brains to work here. Again, Chilis is chilis and this is typical. Never great! I have sworn over the years to never go back but I always let some stupid family member convince me to try again. My fault and I am the dumb one, but have $30 I would not have if she had been a better person, good luck with that! read more

Seated immediately in the bar, waited nearly 15 minutes without so much as an acknowledgment. The service and food here have been steadily declining for months. We wont be back. read more

Walked in and sat at the bar along with 4 other patrons. 5 minutes and still not one employee even stepped behind the bar. One guy stepped out the BOH, he possibly seemed to be a manager but still no acknowledgement towards me sitting at the bar. So I left! read more

Came in for a quick bite and alcoholic beverage after a long drive! Andrew the bar tender was on point with his service! I'll definitely be back! read more

Food was okay and the service there sucked or at least the the server we had was horrible. It was clean and a family friendly environment. read more

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Poor service sometimes food overpriced But overall chill place to go Take the family you have a good time

The food was pretty bad. It's clear they're having staff issues, but something really needs to be done about the quality of the food. My food came out barely warm and the chicken was undercooked while my cheese fries appetizer was over cooked. read more

I have been in this chilis alot through the yrs and seems the staff does not want to wait on the table. They get aggravated it you ask for anything.. as far as slamming the plate down and dont come to the table as often. read more

Curbside no point to quote a time. It's not necessary to quote a time if the guest has to wait 20 minutes longer parked.

Good food, reasonable prices, fast service. Members of the club get free appetizers and desserts.

First time at this location...we were seated quickly got our order in then the 30 minute wait began for our food.... our server did check in with us and update us that it should be not much longer.... the food arrived cold but it arrived after i complained about the wait. We did speak with manager he offered us complimentary dessert we declined. Our bill was adjusted for our troubles. If you like your food luke warm after a 30 minute wait this is your place to go to. read more

Hate that they allow smoking in this restaurant. If the smell of cigarette smoke bothers you, I do not recommend this place because it reeks of smoke. The service is pretty spotty too. The food sometimes takes a while to come out so I don't recommend coming here at a peak time if you're in a hurry. I do appreciate the fact that they have those kiosks at the table now where you can pay for your meal - it helps to get out a lot quicker. The food is decent though and the place seems to be clean, so I will continue to come back. read more

Having fajitas for lunch. But I love happy hours though. It's so noisy here today. It's not Hopatcong hour yet. Anyway the fajitas tasted ok. Not to impressed but waitress is super attentive though. I only do happy hours here if I come back. Hell yea lol read more

Bad food, terrible service I can't say enough negative things about this place. The highlight of my meal was listening to the wait staff bicker and complain with each other about who hated their job more. I believe the manager was bragging that his kid at just gotten suspended for beating up another kid in school. Classy place. I will never darken the door of a Chili's establishment. read more

There's a reason this Chili's only has a 2.5 rating, went there with my dad and brother and even though the place was dead they took forever to seat us and after we sat down they never came out to serve us. I kept hearing laughing and clapping in the back but none of the servers ever came out. This place is absolute dog shit and should be shut down, you guys suck. read more

Possibly the best service in all of DFW! Greeted by 2 fantastic professionals, the bartender was extremely busy, but still made time to be attentive! I've been to 5 star restaurants in which I wasn't greeted and treated this great! I'll definitely come back. Wish that all hosts/greeters were this great! read more

I don't usually go out eating but when I do, food & customer service suck, but this chili's knows how to treat their guests the right way. Big thank you to Conner for great customer service! Will definitely be coming back. read more

My server "Batman" was fast, efficient, and excels at his job as the bartender here at chili's. Chili's isn't usually my first choice but the service I receive puts it at my new #1 choice of the Lake Worth area restaurants. read more

Placed a DoorDash order. (And yes, the dasher had responsibility to double check the order before picking it up.) And they completely messed it up. Instead of a salad they put in a cheesecake. They didn't follow any of the request to "86" the bun on my food. So I had nothing to eat. read more