I was extremely disappointed with my experience at Chili's. The customer service was poor from the moment we arrived. We waited nearly 20 minutes before anyone came to take our drink order, and when the drinks finally arrived, the order was incorrect. To make matters worse, the silverware provided was dirty and covered in spots. I had to wait and track down a server just to get clean plastic utensils. The service throughout the visit was slow and inattentive. The food quality was equally disappointing. My meal was burnt, the mac and cheese was watery, and I waited an excessive amount of time for a simple order of fries. Overall, the experience felt disorganized and frustrating. Unfortunately, this visit did not meet even basic expectations for customer service or food quality. I will not be returning. read more

Chili's - After waiting for thirty minutes for fries. - Bars Near Me - Macon, Georgia

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Was it good? Yes. Was it priced appropriately? Sure. It's a corporate American chain restaurant. Does anything stand out amongst the food? No. I mean, it's the same everywhere you go. They share the same food because they buy mass-produced, pre-made ingredients from the same major food distributors. Our waitress was very nice and made sure to take care of us with a smile. She offered suggestions and was attentive without being overbearing. Interior was very clean. Banquet seats were soft and not worn down. Bring a jacket though! A tad chilly inside but nice on a summer GA day. read more

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Chili's has made some changes they didn't disclose. I've ordered the chicken bacon ranch quesadillas for years and is painfully obvious these were intentionally made smaller and with less filling than usual. Not sure if this was just a bad night or an attempt to save money by cutting corners, but the increased price and lack of full portion size makes it clear Chili's is screwing customers. I wouldn't recommend them now. read more

Chili's - Very small quesadillas wedges, unusual for Chili's - Bars Near Me - Macon, Georgia

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I ate at the bar, so there was no wait to be seated. The bartender came over almost immediately to give me a tablet. I had the margarita of the month: The Resolution Breaker 10/10. I also had the Cajun pasta (without the chicken) 8/10. read more

Chili's - DREAMY FROSE' MARGARITA - Bars Near Me - Macon, Georgia

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Haven't been to Chili's in years. Was crowded on a Saturday so we waited 30-40 mins. The waiter was nice & gave us good service. The hot take was the viral cheese sticks. Got the hot Nashville sauce. Was the best thing on the triple dipper & was fresh & hot! Definitely recommend getting just as an appetizer, which I'll do next time. It was good all food & nice. Ambience was busy loud only cause it's the weekend & a bus of kids were sitting down way before but it wasn't super loud especially after they left it was decent. read more

Chili's - Triple Dipper® - Bars Near Me - Macon, Georgia

Fantastic service and food. We were celebrating a birthday with family. They sang happy birthday and brought a great desert too! We'll definitely be back soon. read more

Chili's - Birthday day party our food and service was great. Definitely will come back here soon. - Bars Near Me - Macon, Georgia

The hostess opened the door to let us in, she greeted us and grabbed menus but we decided to sit at the bar! We were greeted by the bartender Saraya , she gave us menus and told us that she would be taking care of us... We visited this location twice while in the area. The first night I had the 6oz sirloin cooked medium with broccoli and loaded mash. The steak was rare but Saraya sent them back and they came back perfect! I enjoyed my meal! Saraya is definitely one of the most attentive bartenders! The next night I had the boneless honey chipotle wings....Nothing major decent late night food, good specials & great customer service ! read more

Chili's - Honey Chipotle Boneless Wings - Bars Near Me - Macon, Georgia

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We visited this Chili's on our way to Savannah. Truth be told, I'm kind of biased & actually like eating at Chilis. There is always an extensive kids menu to choose from & they still keep some of my favorites on their menu (Cajun pasta, southwest egg rolls, Buffalo chicken sammie) while adding new items. This location is in Macon, not too far from the exit. One unique fact about this location is they offer coveted outdoor seating. Honestly, this is the first time I've seen that offered at a Chilis, and such a random place to have it. Our service was prompt in the bar area. Atmosphere was decent and place looked semi-clean. I liked they had high tops and booths in the bar area. We ordered one of their specialty October drinks that came with fake fangs. It was decent but didn't really provide a punch. My meal, the Cajun Chicken Pasta, was delicious as usual. You can seriously make two meals out of it! Garlic Bread was cooked perfectly for it. No complaints on this stop! read more

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If i could i would rate this a zero i would! The wait time was 45 minutes which is reasonable due to the fact it was busy, but the wait time for our food was almost hour and the restaurant slowly started not getting busy but we were waiting longer. When I got my food i ordered a sauced mozzarella and it was cold. Cold sauce and clompy cheese. Waiter never checked on us expect a couple times and the chef are all just smoking in the back. DONT COME!! read more

On Sunday, October 1, 2023 around 8:45pm I ordered from Chili's/Its Just Wings [5080 Riverside Dr. Macon, GA 31210]. I asked for 8 pc wing combo with two (2) different wing sauces. This combo come with fries. I have ordered here before, and was pleased with my wings in the past. But on October 1, 2023 I just got a cook who was ready to clock out and didn't give a damn about the health of the customer eating the food they cooked! I recieved barely any sauce on my wings. Everything was mixed up together! Not separated as normal when you get two different sauces. My fries were overly cooked, salty and hard! The worst part...MY CHICKEN WAS NOT COOKED INSIDE! I started spitting up the food. I contacted Uber Eats and sent pictures. They apologized and stated nobody should have to eat raw food! I even posted on Facebook my ordeal and tagged Chili's/It's Just Wings and they have yet to respond or even try to replace the food or even a refund! I called for the termination of the cook who served me this raw meal. I guess he/she still cooking getting someone else sick. I will NEVER EAT HERE AGAIN. I hope anyone seeing this post will take me seriously! These restaurants really don't give a damn since Covid 2020. It shows! read more

Chili's - Uncooked chicken from Chili's It's Just Wings [5080 Riverside Dr. Macon, GA] on Sunday, Oct.1, 2023. - Bars Near Me - Macon, Georgia

Something is shifting at Chili's, and not for the better. Service has declined and they took some favorites off the menu, and overall it's just not good. It reminds me of the sad days after Darden bought all the Outbacks and they got rid of everything that worked to become yet another miserable restaurant chain. I gave not researched what is happening at Chilis, but I have decided not to eat there anymore. read more

Christopher & Lisa were amazing servers!!! Great tag team!! Not only did Christopher make great suggestions and alternatives for what was ordered he relayed information very well in accordance with the kitchen timing. Lisa was such a great help as well, grabbing my Bacon Ranch Chicken Quesadilla as soon as it came out. And Christopher followed with my friends meal and an extra ranch for me! I will definitely come back next time I'm in town and ask for either Chris or Lisa! You shoulda do the same! read more

Alright guys, I'm not sure what the low reviews abt but the food was excellent. Service seems understaffed but it was with a smile. Havnt been here in over 10 years but coming back to it and not being disappointed is why im taking the time to leave this review. Keep up the good work, I'll be back. read more

Southwest egg rolls burnt so bad had to throw away, how does someone burn stuff like this and actually put it in the order. That's just being lazy read more

Chili's - Egg rolls were burnt so bad had to throw away - Bars Near Me - Macon, Georgia

The hostess that Sat us, Madison was real sweet and very courteous. After we sat down, our waitress, Morgan came by and abruptly said, what do you want to drink. No welcome no smile no nothing during the whole experience. She was very abrupt with everything and made us feel very uncomfortable. And because I had a 20% discount on the food she had to do separate checks That really pissed her off and her attitude showed it I left a five dollar tip on the food. I was gonna leave another five dollar tip on the drinks. But she abruptly grabbed the five dollars from the table and walked away, so when I went ahead and charged my card for the alcohol, I did not add any more tip. This girl should not be a waitress, especially at a Chili's. Because usually Chili's makes you feel very comfortable and we've always had a good time now. Unfortunately, we will never return to this location. read more

We have stopped here several times and each time gets worse. I ordered drinks and asked for chips. She came back and one drink was way off on flavor. I didn't complain. We ordered a burger. Still no chips. Mind you it is Monday about noon and the restaurant was empty. Burger came. Was not good. (My dog ate it). Told her to take chips off of my bill. Told her the drinks were different. She told me she made them both and they were the same. Not. She stormed away. Never saw her again. Service and food were bad. Done with them. read more

Can't believe the reviews here are so bad, our experience was great at this location. The only thing better than the food was our service! Everyone was extremely friendly and attentive, and the manager even came by to check in on us during our meal. 10/10 read more

Honestly the service here is hit or miss, it depends if they are busy are not. One thing for sure, the MANAGER is super sweet and always makes sure his customers are taken care of. The food is pretty good and the servers are always super sweet, I had a problem with my food taking too long and our waitress being too busy on my last visit but my visit prior to my last visit was excellent. I've never had an issue with my server being rude or anything, they are always nice. The issue I had was, it took about 20-30m mins for us to get our food and when we got it, it wasn't hot. I'm hoping this is a once in a blue moon type of situation but I was so tired after waiting so long I didn't even complain about the hotness of the food I just complained about how long it took (We were hungry)! I believe the fact that the manager is so caring is why I gave 4 stars after having so many issues after my last visit. The prices here aren't bad and they even have little kiosk on the table so you can play a game (for .99) while waiting. It's a pretty cool atmosphere to go with family or friends. I'd visit again but, I'll try to go when they aren't so busy. read more

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I personally don't think the food is all that great but my main reasoning for not going here was the fact that a server added an unauthorized tip to my card after I left a cash tip. They think we are crazy and don't keep track of receipts or even look. The manager was awesome in responding and returning my money to my card hence the additional star. However she said she had a talk with him. He shoulda been fired. read more

Sign on the door clearly states that there is free chips and salsa with EVERY visit yet when I asked the cashier stated that they weren't doing that. She stated that if I wanted free chips or salsa I needed to use one of my offers. All doors have this sign posted. Aside from that I was happy to see the hostess wiping down all the menus and that all staff was wearing masks. The hand sanitizing station I attempted to use which was located at the front door was empty. Hoping that the food is good this time around. Will add one star if everything is fresh and tasty. read more

I came to this chilis today and ordered the old-timer with cheese and bottomless soup And didn't get it till an hour later. And the burger all I tasted was grease and it oozzed from the burger. My waitress keandrea I had asked her for 2 Togo plates and she comes back with 5 plates and the food was way to overpriced for the quality that I got. read more

It wasn't a lot of people in the restaurant but we waited 40 minutes to get our food , once I received my chicken crispers they were so hard and over cooked it was horrible. So I asked to have them recooked 20 minutes got the next plate and the chicken was uncooked and loaded with sauce I was absolutely disgusted. The waitress agreed that the cooks really weren't concerned and she offered to remove it from the tab This place standards have really went down tremendously. If they had a buy 1 get 25 free meals I wouldn't come , nothing could persuade me to return horrible horrible food. Please don't waste your hard earned money in that place rather use your money and go to McDonald's I wish I could give zero stars!!! I will never be back read more

The service & food was fantastic. The waitress who took care of us was great! She made sure to check in on us & to keep our drinks filled. I had the Queso Burger & it was great. It's a new item on the list & it was definitely worth it & a great price. Also, the margarita special of the month with Hennessy was on point. Even at the end of the evening, our waitress made sure to get us our to go boxes as well as bags to be able to take our chips home & a container for the salsa. The waitress was personable & really took care of us!! read more

Chili's - Bars Near Me - Macon, Georgia

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Waitress was very sweet. But I've never been somewhere with such lazy cooks. All our food, plus appetizer was cold. I didn't enjoy anything. Would never come back. read more

Why are all the wait staff wearing their masks under their nose. The restaurant was not full and the waitress took forever to get our order. Seriously they need to ALL learn the proper way to wear a mask it's not that hard! read more

I recently visited your establishment. And while my service waitress was very friendly and very efficient when I received my plate from the kitchen I had a hair in it. Once I pointed it out to the waitress she immediately took it back and brought me back a fresh plate. Their needs to be someone who looks at these plates before they go out for delivery. It is not a good look!! read more

Chili's - a piece of pizza on a plate - Bars Near Me - Macon, Georgia

For a chilis this one wasn't bad. Service was great, and they seem to have number of happy hour specials. Food isn't over priced, and I found that for a chain, this one operates very well. I'll be back agin the next time I'm in town. read more

Chili's - Need a refill - Bars Near Me - Macon, Georgia

Last night I took my wife and son to eat at Chili's. We've never been to this location and hadn't been to Chili's in years. We ordered the nachos as an appetizer. Several minutes later, the waitress came back and took our food order. After about 20 minutes, our appetizer came out along with my son's pizza. I told the food runner who brought it out that I'd rather his food came out at the same time as ours because otherwise he'd gobble up his dinner and sit there bored while my wife and I ate. He's only 6, so keeping his entertained is still a priority. The food runner then said, "Oh, but your food is right here." and another food runner walked up with our food. Our waitress came up just then and I explained to her (nicely, I am NEVER rude with food service workers. Remember, whatever happens, its probably the kitchen's fault--not your server!) that our appetizer arrived at the same time as our food. We'd ordered the appetizer so that we would have something for our son to munch on to keep him entertained before dinner. The waitress misunderstood and told the food runners to take our food back to the kitchen! That means it would sit under the hot lamp while we ate our appetizer. That isn't a solution, but both hot food runners and our waitress scampered off before I could say anything. I ended up having to call the manager over and explain what had happened. We didn't want the appetizer if it came out at the same time as our meals because that defeats the whole purpose of an appetizer. The manager was very understanding and told us she'd take the appetizer off our bill and make sure that our food was brought out to us immediately. I made certain to point out to the manager that this was NOT in any way our waitress's fault, and I also apologized to the waitress for the inconvenience. Our own waitress, rather than a hot food runner, brought us our food. I'd ordered the buffalo chicken sandwich. She sat it down in front of me and said, "That chicken looked too dark to me so a few minutes ago I asked the chef to make another one, just in case. It's up to you if you want the dark one or the new one." I opted for the new one and it was delicious. We decided to try the southwestern macaroni and cheese (a new menu item) as well. Just a warning: its so creamy that it was almost gag-inducing. The actual flavor was good, but there was far too much cream. It was nearly inedible. So unless you're a huge fan of super creamy mac-and-cheese, I'd avoid this one. The worst part, however, was my son's pizza. He loves pizza and, after one bit, refused to eat his mini-pizza. He said it didn't taste good. When we went to pack up the uneaten food to take home, my wife discovered that the super-thick kids pizza my son had wasn't cooked all the way through! It was nothing but uncooked dough on the inside. No wonder he didn't like it! I had originally given this Chili's two stars instead of one because of the exemplary service but upon checking my receipt, I discovered that they went ahead and charged us for that appetizer anyway! Rest assured, we will NOT be going back. read more

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I just left this location 5 minutes ago left a tip and everything and my food is not right and I called and got hung up on. I won't be going there again I wish I can get my hard earned money back read more

I'll tell you what I was asked to eat a waitress coochie while I was with my family this made me very upset I still took her up on offer tho my wife is pissed but other than that service was great read more

Short walk from the Groome transportation services in Macon. We essentially just wanted a spot to grab a drink while waiting for my dad to come pick us up. Service was friendly at the bar. Prompt but we were the only people at the bar. I had a house Margarita and the wife a glass of wine. It served a purpose. read more

Took the faimly here. All of our food was pretty bad. Got a burger and it tasted like burnt plastic. Fries were ice cold and way to salty. Never got a refill on due to only one server working the whole restaurant. Will never go here again. Go to Texas road house it's in the same parking lot. read more

The chicken tacos were delicious in the crowd was not too bad at lunch time we were seated pretty quickly we have the $25 gift card which brought us to the resturant read more

Chili's - Gotta luv the Chicken Tacos - Bars Near Me - Macon, Georgia

First: I worked at a Chili's in college, and the fact that I come back time and again throughout 15 years is testament to what I think: it's a great chain restaurant with consistently high-quality Tex-Mex. HOWEVER, today I went with my mom and best friend and had a very different experience. My friend and I both ordered the bottomless soup/salad. TWENTY MINUTES later our salad arrived, followed by ANOTHER TWENTY MINUTES for the soup. The Chili's chicken enchilada soup might be one of my top 10 favorites of any soups anywhere; today, though, it tasted like the cooks had added too much water, and the cheese was missing, and the taste was off. A manager visited our table but offered no comps (we're talking about a $6.99 entree here). He apologized about the soup and eventually the waitress brought out a "new batch", which frankly tasted like the earlier version with a full shaker of salt thrown in and slightly hotter. I love me some Chili's, but will not be returning to this one. Which is unfortunate, being that Chili's doesn't exist where I live (NYC) and this one is the only option in my hometown. Le sigh. read more

Went to the grand opening . Never going again. Burger was raw , got boneless wings and 2 out of the 10 had puss / green stuff in it . Showed it to the waiter . Very disappointed and grossed out that I will never go back . They told me the wings come frozen . No discount given . Fries where cold . When ever I want to go back I remember the green gushy stuff in the wings and I get grossed out . read more

You can't review something you can't get served at. Sat for 20 minutes with my 5 year old while the other 3 tables ate food. When walking out the host asked if I was changing tables. That's the only interaction we had. Garbage. read more

Decided to enjoy lunch with my family before I head out of town. We stopped here for convenience at 2pm on Monday afternoon, 4 adults and 1 toddler. Service was slow and the food was unappealing. I took a couple of bites of the triple dipper or deal that included burger sliders, onion rings and buffalo boneless wings. The burger sliders were overcooked, the onion rings were fried hard and the boneless wings were tasteless. Just not good at all and there were less than 5 tables being serviced at the time. I won't be visiting again. read more

If I wanted a walking taco I would have ordered a walking taco. I ordered the bowl of chili. It was dry, mostly just ground beef with some cheese and tortilla strips. Not good. read more

Good food and good service, but we froze. We were on the road (headed to Florida) and stayed at a nearby hotel. They seated us at a booth in the bar area and there were constant gusts of cold wind coming through. We moved once to get a little more shelter, but it was still cold. I was convinced that they needed a vestibule to break the wind -- but, as we left, I realized that they HAVE one. I do not know whether people were propping both doors open continuously -- but if management wants to keep people coming back, they need to solve this. It did not affect only a couple of tables -- it probably affected 2/3 of the tables in the bar plus the people seated at the bar. Other than that, the food was good, the prices were reasonable, the service was friendly -- but if you go back in winter-like weather, check on the wind situation before you agree to eat in the bar. read more

Squalid! I had a to go order and when I arrived it seemed as if the whole staff was outside huddled around a car. Not only that I was left sitting in the parking lot for about 10 mins when a host came out to confirm my order, but he still brought me the wrong food! Maybe the employees need to spend less time on "smoke breaks" and focus on primary rules like accurate service. read more