It's ok, nothing special about it. Food is mediocre and the service kinda sucks. I guess if people took more pride in their job it would be better read more

The food was good. I was especially impressed by the enchilada soup, it wasn't bland at all! The service was decent and fast. Our waitress brought the wrong drink to our table once. The staff is very friendly. The restaurant is VERY loud and crowded. It was Father's Day, so that probably didn't help lol. I would definitely go back :) read more

Chili's - Cup of Soup - Tex-Mex Near Me - Owensboro, Kentucky

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Merry margaritas were amazing! Thank you Heather, bartender! Great service and food! Cierra was very attentive and prompt getting our order! Nice atmosphere and busy ! read more

My boyfriend and I went to chili's and we was told that it would be about 10 to 15 minute wait. We ended up waiting for 30 minutes when my boyfriend and I could clearly see 8 unused tables that. We was not happy about that... read more

We went on a very busy Valentine's Day. We got a table immediately. Our server was very attentive and prompt. Food was amazing and came out quickly! Highly recommend their burgers and fajitas! Also, the GIANT fried mozzarella was a big hit. My daughter says the Reese's peanut butter pie is rich but it is to die for. The restaurant was very clean. We drove an hour to get to this Chili's (our hometown location closed) and it was well worth the drive! read more

The waitress in the bar area tonight was so rude and seemed to genuinely hate her job and her customers. While walking by she notice my sons empty water glass and said would be back with refills and chips but forgot and never came back. She didn't check on when our food got dropped off and finally came when our food was gone - finally got the refills and to go boxes at same time. She didn't seem to want to deal with us and just had a hateful attitude with every little interaction . Still tipped her because it's just my nature to tip well but it actually pained me to do so. I could have overlooked the not great service but her attitude was just so bad-i have never felt so unwanted in a restaurant and to top it off when my husband went to restroom urinal was overflowed leaking out the door and no one seemed to notice or care- gross- seems like a huge health code violation read more

My husband and I went to Chilis tonight for dinner and chose to sit at the bar so we could watch the football games. I could tell right away that the bartender was not thrilled with us choosing the bar to eat, especially after we only order water to drink, and not alcohol. She gave us menus and we received our waters. We were ready to order when another couple sat down and they ordered alcohol. The bartender then said, do you know what you want from the menu to this couple, completely ignoring us. I decided to be patient, assuming she would come to us next to take our order. I was wrong. She went to check on drinks for a group at the bar. It was obvious to us, since we didn't order alcohol, we weren't worth her time. Too bad, my husband is a very generous tipper, so she missed out. We left right after this incident. This is actually not the first time we have had poor service at the bar. read more

I went to this restaurant, which had many empty booths and tables and asked for a booth. They said ok and tried to set me at a table directly in front of the kitchen door. I pointed out the multiple open booths in at least 3 different servers areas, and was told policy was to put us there. I asked for the manager, her response was all of their sections were double seated and I would have to wait at least 10 minutes for a server in a booth. If all were double seated, what difference was what type of seat I was in?? There are many food options close to this place, if you want good food and service, please go elsewhere. The Texas Roadhouse next door was perfect, staff and food. They care. It's a shame Chili's don't. It appears by other reviews, Chili's really don't provide good food or service. Read others. This is a long standing issue that they don't want to improve on. read more

Chili's - Empty seats - Tex-Mex Near Me - Owensboro, Kentucky

The place was clean, decor was simple. we arrive around 6:15p on 2/10/24 with a party of 4, my wife, my 2 kids and myself. We were told around a 25 minute wait. Why? I counted at LEAST 9 clean tables/booths for us! Finally we're seated, drink orders taken. Drinks arrive and straws were not given. We had to ask for them. Once our food order was taken it took 51 minutes to get it! Food was decent, that's why I'm giving it 2 stars. The waitress however, was very over burdened. Very inattentive. My wife expressed that we wouldn't be returning. At least we tried it, right? read more

Chili's - Empty tables but told we had a 25 minute wait, only 1 other party ahead of us. - Tex-Mex Near Me - Owensboro, Kentucky

Waitresses were very rude trying to push us out. I get when it's late they are trying to close but man. Usually really good but not today.

We waited 35 minutes to be seated. After being seated, we were informed that BOTH deep fryers were out of commission. We told the sweet server that it would have been nice to known this considering that is what most, if not all, customers come into the restaurant for. She stated the hosts were supposed to be informing people. Utterly ridiculous. No accountability. read more

Waitress was great. When my friends and I arrived a little before opening we parked our cars and walked toward restaurant one of the waitresses came barreling out screaming that we were by her car. So if you go don't park by a reddish Chevy impala. She must think it's precious or something. read more

We had to ask 3 times for napkins, twice for silverware, but only once for a water refill. They must have been short staffed. The nashville hot chicken strips had a lot of breading. read more

Service was slow to get started but once we ordered things went quick. The chips and salsa can't be beat. Frozen margaritas always delicious. Get The Oldtimer with cheese with everything. Perfection. Saturday night. Very busy but they persevered and we had a good time. read more

Chili's - Crispy chips & salsa - Tex-Mex Near Me - Owensboro, Kentucky

First the good. Courtney at the bar was great. Quick and good personality. Happy hour margaritas were very good. Didn't eat , just chips and salsa They were good-chips fresh. First time in here. Clean and everyone seemed friendly The bad. Absolute sterile environment. The cafeteria at the hospital has more personality. Loud as a completely open space...not good loud like music or laughter at the bar. Loud like a train station and a kid screaming from all the way across the restaurant. Loud, very bright lighting, sterile, and disappointing. read more

Chili's - Tex-Mex Near Me - Owensboro, Kentucky

Sad, this place is a pale comparison of what Chili's used to be. The old ambiance is gone. I miss the frantic rush to deliver a sizzling plate of fajitas to the surrounding tables. It always smelled so good that it could change my mind about what to order. I'll have that. Luckily, the place is never busy so you will always find a seat (great for when Texas Road House is full with a long wait). Food was okay. The chips and salsa are as great as ever. The skillet queso has the same great taste I remember but lacks any actual skillet. Paper cup queso, anyone? Loaded nachos were a flat mess that tasted great. According to my wife, the SW egg rolls were great with the sliders and scorching hot chicken tenders. Service was okay, and for our rowdy bunch, as good as I could have hoped for. Five families split into four checks across three tables with two screaming children... we were a service nightmare that our server was able to handle. Huge kudos there. read more

Went tonight for first time and it was GREAT!! Steak was top notch and chips were perfect. Service matched it perfectly too. Our next favorite place!! read more

Fantastic server, heather is an all-star! The kitchen didn't give me Nashville hot on my tenders or mozzarella sticks... but the service made up for the slight hiccup. This place is one step from perfect. As always the chips and salsa were great, fantastic food and great service. read more

The only reason we are here tonight was because we had a gift card. It's been years since we've eaten at a Chili's anywhere and this was the first time we ate at this one. The moment I walked in, I knew we probably should have chosen somewhere else. We stood by the hostess stand with not a soul in sight. I saw a staff member peek around the "To Go" area, but he never moved. The bartender looked at us and went to the back. There were a few tables that had food but I began to wonder if we were just supposed to seat ourselves. Finally, someone comes out to take us to our table. The floor was so slippery- I was skating to my seat. It was the kind of slippery a floor gets when there is soap buildup a floor. Our waitress was quick to take our order. She put in chips/salsa on her order device and someone them to us before she was finished asking the table behind us if they were doing ok. Chips and salsa were hot and salty. I ordered a burger and fries. It was pretty greasy and the fries were just okay. i left half my food on my plate. It was just okay. Unless we get another gift card, I know we won't eat there again. read more

Been to Chilis in Owensboro 5 times. The last time was a week ago. 6-2-24. There were 5 of us. The server didn't get 2 of our orders right. They added something we didn't order. Gave us a salad instead of a side salad and up charged us for both. Food runners were confused. Server had to many tables or couldn't remember when we asked for refills. My burger was overdone and my wife's was underdone and we weren't asked for temperature. The three chicken fingers one of us got was over fried and the size of chicken feet. We orders chili for a side of soup whiended up not being a soup and we were charged for it. The menu stated said chili wasn't a side, but was listed in the soup section. That was confusing and not clarified when we ordered. The manager was ok about the issues. Corrected the bill. Made excuses. Typical average manager for the 2020s. Not what you would expect from a place with 2.5 star rating that wanted to raise the rating. One of our group just checked his receipt and found a $2.99 entertainment charge added? 5 adults over 60. Just wanted a night out. 5 adults never coming back. Like I said, I've been there 5 since it opened. Poor service, always an issue. Very disappointing since I am a chilis fan. This was my wife's third time. Same issues all three times. She changes her lunch plans with friends as we left the parking lot. I wish I could say this was unusual service, but these days they want your money and give you very little for it. My first ever review. read more

I don't have a Chili's in my hometown, I have eaten at a few when traveling always had a good experience. Good service and food. While driving through Owensboro I stopped at this one. It didn't take long to realize I had made a huge mistake. This place doesn't come close to deserving the one star yelp makes us give.The server was ok, she was trying no doubt she can see that this place is circling the drain. I ordered the steak and shrimp fajitas, figured it was safe,had at another Chili's and it was good. I was wrong, I don't think this kitchen could prepare a bowl of cereal. For starters it looked like it had been thrown at the plate, shrimp was overcooked, the steak wasn't even sliced threw. Rice tasted like maybe a day old. I have heard Chili's is having financial problems if other locations are doing like this one it's easy to understand why. Last was my last stop at one. They just don't care. read more

0 stars Horrible service A 26 minute wait just in the line An another 45 minute wait on someone to never take our order!!!!!! We just walked out, we understand the weekends get slammed in restaurants but to ignore and refrain of taking a family's order is complete nonsense! You 3 know who you are! The only service that was nice is the young lady who sat us down at our table! She needs to run the show! New management needs to be on the rise soon! read more

Really nice and friendly service It's nice to have such attentive service. We are just passing through and had a great experience with to go service! Been checked on several times while waiting on my food. Everything was hot and good. Thanks for the crunchy fries too read more

They were short staffed tonight and Savannah handled it like a CHAMP! She gave us a head's up it might be a little wait but we didn't mind because we were in no hurry. She got our drinks immediately, put in our appetizer immediately, then our entree orders immediately. Appetizer came out within a few minutes, my sangria margarita she made was deelish and the food came up quick. She was slammed and multitasking amazingly, all with a smile and great hospitality! Thank you & we'll be back to see her! read more

Very disappointed. We're gonna try again in a few months as this just opened in Owensboro. - They were out of everything to drink except coke and Diet Coke and alcohol. - I ordered a soup and asked for it to be brought out before our meal. I didn't get it until after we were done eating and they didn't bring me a spoon until 10 minutes later. The soup was cold. - They gave my daughter the wrong meal. She didn't get what she ordered until everyone else was done eating. - They didn't have one of my sides and didn't tell me they ran out until I asked about it. - Our waitress didn't refill our drinks. (They were busy so we were trying to be patient.) - Our steak was extremely under cooked and did not taste good. We were told a manager was going to be coming to talk to us. (We didn't ask to speak to a manager) We waited about 25 minutes for him before we said forget it and left because he was busy taking pictures with the guests. Hopefully in a about six months it'll be better and I can update my review. read more

Food is delicious, staff is courteous, wait was a bit long but it was Friday Lunch rush so, if you can avoid that, then it is indeed a great experiences read more

Chili's - Margarita Chicken, chicken quesadilla and kids chicken pasta - Tex-Mex Near Me - Owensboro, Kentucky

Ehhhh it's okay. We went to the Owensboro location and their workers were a little weird, atmosphere was just a little awkward. Everyone acted awkward there. But the food was okay. I'd relate it Apple Bees! read more

The layout of the restaurant is not really the way you would envision a restaurant. This was actually one of the worst experience I've had at a restaurant and I can't say it was anything specific the entire set up was a fail in my opinion. Our food was something we could have gotten from a frozen dinner with less flavor than that even but we got the chips a queso and there are 2 options regular queso and skillet queso... I kid you not it tasted like the kitchen sink full of dirty dishes. The service was not the best at all best at all either it took forever to get our food with hardly anyone in the restaurant . This is not the chili's I remember. read more

The boneless wings were horrible just mast the breading was so yucky the food was mediocre and just not the greatest... the service was the only thing they had going for them ... the menu options were nothing that would bring us back this was our second trip this restaurant and will definitely be our last read more

I've never been a fan of Chili's but my husband and I got a gift card for Christmas so we went. The restaurant was very busy when we went which was expected since it is new to town. But you could tell the staff was not prepared. Nonetheless, this Chili's location is just like the others I have tried. Lacking in flavor and poor service. Not to mention our drinks smelt like bleach. The waitress said it was because of the dishwasher and she went and rinsed the glasses out but I still couldn't get past the smell. read more

Waited over a half hour to be seated, and that was fine. Ordered drinks and an appetizer. I ordered a beer my family ordered regular drinks. I watched them get their drinks, 3 soaking wet plates for the 4 of us, and the appetizer. Took asking 3 times and a good 30-40 minutes to get my beer, it arrived just before my steak and chicken fajita that was only chicken. To top all that off the chicken wasn't good at all and my son said his pizza wasn't either. I've ate at Chili's all over the country and have always gotten great food and service. I'm shocked that this one where I live is so bad. I'll continue eat at Chili's, but never this one again. I'm extremely disappointed. read more

The service was great. The food was pretty good, but there was a limited menu so don't expect your favs to be here. One downfall is that it is a brand new building & the restrooms did not have a changing table. There is also no family restroom. So, not super family friendly. But overall we had a pretty good time. I just wish it was more family oriented. read more

First time ever going there to eat me and my wife went in for are weekly date night and you might be wait a little depending on the when you go we did the 3 for $10.99 and she got the chilis secret sauce burger it was good the only complaint was it was dry the ceased salad was really good and we also gotten the chips and trio was really good if you get it i will highly recommend the fresh salsa and skillet queso I got the big mouth crispy chicken sandwich and omg that was the best chicken sandwich I have ever had in a long time the chicken was big Will seasoned and juicy and flavorful and done took perfection and we both gotten the curly fries they was very Will seasoned crisp and fresh the service was fast and really good are server made sure we was taken care of I will definitely be back read more

Ordered $122.00 worth of food from here through DoorDash 8/11/23 to celebrate first week of school for kids. Well ordered fajitas with Guacamole and nope not getting that. Then ordered my son chicken tender meal with the new white Mac and cheese with fries and nope you will not get fries!! Understand if busy but gotta at least know the menu and read the orders. Just disappointed is all. What they did decide to let us eat was good but unfortunately still have a bad taste in my mouth because of the lack of details. Other orders were correct I must add. read more

the service was spotty and the waitress only came to our table once throughout the whole meal. i ordered a tasteless soup and salad (i was not aware that it would be tasteless of course) and when i tried it i didn't like it. i told the waitress that i didn't like it and she took it off the table. when it was time to pay the bill i noticed my soup and salad were still on there and asked them to take it off. if she hadn't taken the food from me then i would have 100% paid for it without question. she asked me why i didn't like the food and i explained the salad tasted weird and the soup had no taste at all. she turn around and gossiped to all of her coworkers about me and sent the manager over. the manager berated me and question if i'd ever had a salad before and told me it was weird that i thought it was bad. i'm unbelievably upset about the whole experience. the crutons on the salad were terrible and the lettuce tasted old. chillis needs to hire nicer employees and managers. no need to berate and question me for what i do and don't like. read more

Well they were out of egg rolls, no street corn, all they had were diet drinks, tea and water. Only small boxes for left overs no lids for dip. Soup did not come before the meal and drinks were empty. We were the only ones in the restaurant part a couple of ppl at the bar. Felt sorry for the waitress because she kept saying they were out of stuff. Not sure who is in charge but they need to learn to order better. read more

I was served a 6oz sirloin, the service was good, but when I found a human turd in my baked potato that's when I called it quits, absolutely horrendous! read more

Short staffed. Our waitress was excellent considering she was waiting tables and helping in the kitchen. They were out of egg rolls, corn on the cob and crackers for soup and chili. Did not tell us any of this until bringing out the food. I blame this on management they need to Get more staff and train them right. Make it a place they want to come work. The manager was just standing around not helping their staff. The food we got was decent but I doubt I ever go back. They were NOT busy but had a line due to not enough staff to work. More empty tables than full ones. read more

Just a major inconvenience when you've ordered something before and go back and am told "umm yeah I don't think we can do that but I can check" sure enough they "couldn't do that". Had been craving Buffalo chicken crispers all day, just totally bamboozled me and just caught me by surprise. If the chicken crispers aren't covered in Buffalo sauce they might as well get sent back. But you can put Buffalo sauce on the wings there? Just a major inconvenience that the wings get special treatment over the chicken crispers.. I guess I can take my buinsess elsewhere where chicken crispers are more appreciated and have more flavors.. Buffalo sauce is a delicacy.. read more

Do not know how to deal with large groups. Don't waste your time, if you want to eat here with a large group.