We've been twice in the past month, and it was wonderful both times. The servers were amazing. They made sure we were comfortable with our seats, that our drinks were what we wanted, explained the appetizers to us if we had questions. The mushroom burger was so good, the original burger was perfect. The cheese sticks were delicious. It was nice to sit and watch football with my husband and be able to hear the tv. The music wasn't too loud either, it was a perfect balance of sound. read more

I won't be coming back here, and honestly, I should've trusted the reviews, they have two stars for a reason. It was a Saturday night, and the place was packed, so my sister and I already expected things to be a little slow. No big deal. We ordered the Triple Dipper with bone‑in buffalo wings and double eggrolls to share. When the food came out, we noticed we had three cups of regular ranch. Usually, the eggrolls come with avocado ranch, so we waited for our server, Shelby, to come back so we could ask for the right sauce and some small plates. It took a bit, but again, it was busy. When Shelby came back, we asked for avocado ranch, blue cheese, and the small plates. We started eating the wings while we waited, and they were overcooked. Shelby brought everything out, but the avocado ranch was chunky, and I've never seen it look like that anywhere. I added a photo because it was honestly shocking that someone thought that was okay to serve. When she checked on us again, my sister asked if we could get the avocado ranch that actually comes with the eggrolls. Shelby said that was it, they just "didn't mix it well." We asked if the kitchen could make a new one, and she said she'd check. She came back apologizing, saying the chef said no. She offered a different sauce, but at that point we didn't want anything else. Shelby was nice and did what she could, but the issues coming from the kitchen, the overcooked wings and especially the chunky avocado ranch, were a huge letdown. A lot of it wasn't her fault, but it was enough for us to decide we won't return. I don't recommend this location. And if you do go, definitely avoid busy times. read more

Chili's - "Avocado ranch" for Southwestern Eggrolls - Bars Near Me - Tupelo, Mississippi

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We walked in the restaurant at 5:47 on June 3rd with a party of four. We had two tables come and go before they checked on us one time. An hour in, we still didn't have our food. The manager came out and said the system crashed and she would try to do something for the inconvenience. When our food came it was wrong. They brought out the correct food but charged us for it as well. When we got our food it was cold and soggy. I asked to speak to the manager again and she refused to come out to speak with me. I paid my bill in full, tipped the young man who was greeting people at the front as they walked in because he was the only person who was working diligently and was very professional. This was a complete disaster. read more

The food is always amazing here! The vibes are always super laid back too. Our favorite server, Maddie, is amazing! She's super sweet and funny. Be sure to ask for her when you visit! read more

10/10 worth the drive and worth the wait. And the service was great. Have not had a bad experience yet . read more

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Service so so. Food so so. Close to hotel. Salmon a little over cooked. Waitress hospitality not as other restaurants we have visited in MS. read more

Food was Hot and Fresh! Service was Outstanding! There's nothing like eating at Chili's now! Y'all have upgraded your game! Definitely be back! Waitress was Outstanding! read more

Outstanding food and service from Cameron. Always fantastic, really enjoyed ourselves

We sat 1 1/2 hours waiting on our food(table) we were there for 3:15 total and walked out after being told our food was coming next,we waited another 30 minutes.. read more

Given its mainstream franchise status, the food and service were both surprisingly decent. As with many places these days, they offer the portable ziosks to pay at the table, without having to try and flag down your server. I find this little detail highly convenient. Also, the fact you can sit down and eat for the same price you'd pay at McDonalds these days, is remarkable. read more

I think there may be some kind of demon in this chilis. After sitting in this chilis for nearly 2 hours and digesting some of this nearly intolerable food me and the group I came with were nearly delirious. Either a gas leak or a demon was preying on our sanity. For the entire meal a lady swept the floor. The cheese stood straight up and did a salute. The lights flickered. I was glued to my seat and every muscle in my face hurt. read more

Chili's - Chicken Bone-In Wings - Bars Near Me - Tupelo, Mississippi

They are stealing money from customers. I order food which they mark as deliver and delivery person mark as return to Chilis. I call Chilis they say that they give food to "someone" and I need to call Doordash which I didn't organize by myself but is provided from Chilis. This is legal stealing as I can't back my money back anymore and didn't get order delivered. read more

Quick service and amazing food every time! This is easily one of my favorite restaurants to eat at!

Food was delicious,service was good,not a long way time. Who recommend to eat there Good vibes. People were very friendly

The food was decent! The waitress warned us she was just out of training, but she did good to be so new at it. The only negative part of our visit is that we got there and was put on a waiting list and the host sat other parties with less and more than we had, before us. We waited 30 minutes on a table to sit 9 (6 adults and 3 kids) and she still ended up putting us in different booths when there were tables open to put together. She was doing that for other parties. read more

The change this year has been fabulous. I have been to every major burger place in town recently and their burger beats them all. Hats off to the new price program. read more

We visited on a Saturday. College football games were on the TV's. Great atmosphere. They were busy, but our wait was only about 15 minutes. The dip trio and fajitas were delicious! Our server was very attentive without being bothersome. We will return. read more

I went there on Saturday March 16th around 2pm. The restaurant was clean. However, it didn't appear to be that busy but it took forever to get my food. I ordered the trio tortillas plate. I want to say that it was delicious when it finally came out after waiting over half an hour but I don't know if I was a prisoner of being so hungry that anything would've tasted good at that point The coconut margarita was really good The presentation of the food was really good as well My last thing is the waiter kept forgetting basic things like silverware, straws and napkins read more

Chili's - Bars Near Me - Tupelo, Mississippi

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The service staff was in need of more training. We had to ask 2 times queso dip. We had loud bumping music coming from kitchen which gave us a headache. We had to ask twice to turn it down. Plus my burger was not cooked medium rare and my husbands steak pieces in his meal were burnt. What I was upset about was an elderly man who was given a to go box was not given a bag. Plus he was eating alone and was using a walker. Not one waitress or waiter who walked past him offered to open the doors for him to go out. Waiting staff need to be observant. We talk our waitress about it but might as well been talking to wall. Just made excuses. We did talk to the manager and hopefully he will train his crew. read more

We sat down at 7:25. The kids got their food which I think you greatly for they were done eating for an hour and begun to get restless another 35 minutes before our food come out every table around us is being served for $119 I should've enjoyed my visit there. It was my first one there and it will be my last one. read more

Worst possible management. Period. Organization sucks, your online waitlist vs your in person waitlist sucks, whoever is in charge of your server schedules suck. Hell the whole place just sucks. Also the last time I was here was 3 years ago and you sucked then. Way to stay consistent read more

Went here on a whim. Came to Tupelo from Starkville searching for Busch light apple and found an experience that filled me with home grown warmth and comfort instead. Waited 15 minutes for a table, which isn't bad, and boy was it worth it. Our host? 10/10 wanted us to be there. Felt the love when he seated us. Our waiter Phillip made me the best radical Rita. Called us babe too, which made me feel like he wanted me there more. The manager stopped by our table to make sure we were doing okay. Better now seeing him HOT DAMN. Buss boys were sweet too. Very attentive. I have never seen someone clean a table so intently. They had the pillow fight championship on the tv so I was throughly entertained throughout my time. Also the dynamic of the waitstaff had me so intrigued there's definitely some lore i want to dive deeper into. There's a silver fox I would love to know more about. Wasn't married. I checked. I fully have plans to leave the country for a job but if he asked me to stay I would. AND THAT WAS ALL BEFORE THE FOOD CAME OUT. We ordered two triple dippers (obv). Delightful. Amazing. Everything i imagined. Food was interrupted by the sound of children crying. It added an apocalyptic feeling to the vibe. For better or for worse I guess. Also other patrons were fully dressed to the nines??? Southwest eggrolls to die for, as always. Lava cake was great and peanut butter pie was alright. Tasted like a peanut butter pie. Nbd. I think the ambiance of the place really sold it for me. Ngl was there for two hours and enjoyed every second of it. Much better than the last time I was at a Chili's cause that's where my parents told me they were getting a divorce. Will be back. read more

Chili's - Bars Near Me - Tupelo, Mississippi

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I absolutely LOVE going to chilis!!! We went when I was younger and didn't have the best experience but believe me when I say they have changed FOR THE BETTER!!! It's always amazing service and wonderful customer service no matter when we go!! The food is always delicious and there has never been a problem with our food or the wait time!! We did go on Mothers Day (one of the busiest days of the year) and they were out of a lot (which is my own fault, not theirs) and yet the food was still amazing and piping hot when it was served!! Our server Quan was very attentive and one of the best servers in my opinion!!!! Definitely will be coming back!! read more

I had to come back to this god forsaken Tex-Mex Chili's restaurant! Oh god no, but my colleague's birthday and it was her choice and this her choice. Have been here a half a year later and nothing has changed at this Chili's....dirty sticky tables, nobody that cares about service or how the restaurant is being managed because you see it with dirty tables not being bused, servers sitting around chit chatting than serving or engaging with customers, bad food...really bad food...actually really really bad food and don't call this Tex-Mex, it should be called Tex-Bad. Food is bad, service is worse, we're not coming back here....EVER! Bad quality ingredients from soup to brown salad greens or guacamole. What's worse is either the non-existent leadership nor management that lets these people not serve or care about their customers and the spiral quality of ingredients, menu items or the upkeep of the restaurant, very sad, I will NEVER come back, done!!! read more

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Everything was good and the food was great. We had a great service. It's really nice inside.

Our server Fredrick was amazing and the food we loved it. My daughters gave him a run too asked him a million questions and he conducted himself very professional read more

I have never been to a more filthy restaurant. There was food all over the floor under our feet. The bathrooms were nasty. The food was not good. I love Chili's, but I will never step foot in this Chili's location again. read more

We waited 2 hours for our food. They gave us appetizers and that was it. We never got our food. We ended up leaving. They made us pay for our appetizers, which I would have been fine with in any other instance, except we had already waited 45 min at this point, and then another hour at least and ended up just leaving. I felt bad for our waitress because they are understaffed, but 2 hours? What's worse is we asked to speak to the manager regarding the issue and they said no. Manager stayed in the kitchen while another guy took the brunt. Other customers were going off on him so I know it wasn't just us. I have never had an experience quite like this in my 40 years of living. I never leave bad reviews but this was really a terrible time. I can honestly say I don't think I'll ever return. read more

The woman told us to move and then let another family who just came in go before us when me and my family were waiting for 10 minutes!

We ordered door dash last night. I ordered a side salad instead of fries. Got fries no side salad (tho it's on my receipt). The burgers came plain. Their pickles were great! read more

Terrible service and dirty and trash all over restaurant. I never reviewed my drink. Would not acknowledge us. read more

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After being told there would be a 30-45 minute wait my name was removed from wait list after an hour and 20 minute wait. Restaurant was empty for the most part and no one could explain why my name was removed but that the kitchen was behind??? TERRIBLE Won't be back. peace out. read more

They are getting better after years of being awful. If you haven't been in year or two you can give them another try. The service was above average on our last visit. The food is pretty much what you would expect. It took the kitchen a little longer than I would have liked but it's improved vastly from a year or two ago. They still have room for improvement but you can at least go in and get served within a reasonable amount of time now. read more

I was impressed with food & service, considering the reviews. We did have to wait 45 minutes for a party of 8 but the food came out in a timely manner considering. Phillip our waiter was very friendly and ensured that he would provide the best service. He was very friendly, the other team members assisting nearby customers seemed helpful & great attitudes as well. Our family ordered numerous entrees and were well pleased. I will return. read more

Horrible, Dirty (inside and out). Employees not working either Playing or sitting around. Food greasy. It is so sad. Chilis used to be a great restaurant. Now, I would let my pets eat there. read more

We waited an hour for our food. There wasn't but about 5 tables with people at them. The food was not good at all once we finally received it. We had two order of Triple Dippers and an order of Brisket quesadilla. If only they looked like the photos on the menu and we will not even talk about the taste improvement. We will not be back. read more

got there at 7:30pm and there was 7 of us we sat down at the table but we got our drinks and ordered 2 appetizers which came out pretty slow but was fine till they took out order and we waited for 2 hours to get our food which came in to go plates and bags as we are still sitting at the table they kept saying they was just waiting on 2 steaks which was 1 hour before actually bringing out the food. we watched other people with the same types of food get theirs even tho they got there after us so when we left (btw we didn't even get to eat our food we had been waiting so long) the manager told us he would still make us pay for the food we didn't pay for anything but the appetizers and the stuff we ofc had to take to go since we didn't take all of it we had him take it off. but personally i think we shouldn't have had to pay ANYTHING considering we left around 9:30!!!! BAD PLACE AND SERVICE read more

Awful service. I never rate businesses and I consider myself pretty easy going and understanding. The experience is one we'll talk about for a long time. The hostess was rude so that should have been a sign to leave. If that's the first encounter then that should tell you everything you need to know about a restaurant. They didn't know how to work as a team. It's one thing to have to ask for something but if you're asking for everything from a where's our drinks you took the order 15 min ago, to refills, to a spoon, to napkins and so on then it makes you feel like a needy costumer all while having to remind the waitress at least two times for this stuff. The waitress was nice enough, kept saying sorry but maybe not trained well? Kept saying sorry in that- it's more of a habit to say sorry voice. I ordered a salad and it never came out. Finally just asked for it to go. The pasta that did come out was cold. It was just an over all unorganized shit show. read more

We've come at less busy times and it is not this slow. But tonight we seem to have been forgotten. We've been waiting 45 minutes for our food. read more

Highly do not recommend! Waiting time up to an hour, once your seated still have to wait 30 minutes for drink order, food takes 45 minutes + to come out, when it comes out they bring out the wrong food and tell you their out of what you ordered after you've been waiting almost an hour on food. Then don't want to change your order once they change it they still charge you for the food they brought out that you didn't order. DEFINITELY WOULDNT RECOMMEND ! Servers don't check on you, don't refill, don't do anything ! read more