Really dirty conditions - all around miserable dinner. What happened to Chili's?? I'm not sure what the chicken meat was with my fajitas and felt sticky on my arms leaving... read more

We went there to pick up something quick from the Venice location car pickup. We have eaten inside several times and everything was great no complaints. This time we got the triple-dipper appetizer and the burgers were not fully cooked still pink inside, chicken wings were a lil warmer than room temp, and egg rolls were soggy. It was disgusting it went right in the trash. They have lost my business. read more

We have horrible experienced! We waited for over an hour for a couple of burgers ended up leaving! Our waiter Joe is very apologetic. We don't want to go back there again! Also place was dirt!y! My husband was busy killing large flies while waiting for the invisible burger!!!! read more

Forget it! Ate here4/4/17 @approx6:00, funny thing hardly anyone there guess for a good reason. I ordered Carnitas tacos tasted like it was shoe leather softened up, rice was tasteless, overall warm except the plate it came on was hot. Wife ordered Chicken crisper dinner, fries were barely warm, chicken tuff, corn on cob cold. Have eaten here numerous times this time was the pits. I usually only review with positive comments but not possible this time. Table next to us told waitress his chicken not cooked, she wanted to take it back as per mgr and told him the batter sometimes is a problem. Manager never showed face, some time later waitress gave him another order of chicken he took home as they were done with their dinner. Maybe an off night or mgr needs to do job! read more

Fun family place Great chips and salsa Yummy guacamole Elizabeth is a great waitress She makes it a simple nice experience My son adores the Cajun Chicken Alfredo pasta dish My husband loves the fajitas Special memories made with family and friends at a comfy easy location read more

We order takeout from this location frequently and everything is always perfect! The fajitas are very good not to mention the to-go specialist, Paige, she is beyond sweet! Such great customer service she gives. read more

Had great service had a great meal food was really good restaurant very clean Jackie the manager went above and beyond would definitely recommend read more

Chilis is special It's a comfy place My familys always happy there Justin's the greatest waiter He goes out of his way to make it a fun easy joyful memorable experience Great chips salsa Fun guacamole Something for everyone Our son whose 11 luvs Chilis it's one of his top restaurants ours too because it's like home read more

Way to up your game! The last few times we had been, food and service weren't great. Tonight we gave them another try and we were pleasantly surprised. From the minute we entered to the minute we walked out, the service was on point. Our server Tiffany was helpful, attentive and friendly. The manager Jackie came around to all the tables to make sure everything is up to standards. She laughed with our kids and we noted her helping her servers out. The restaurant and bathrooms were very clean. We will definitely be back soon! read more

Just had lunch at this restaurant. Food was great as always! The wait team of Tiffany and Maggie was fabulous!!! Great ladies!! Very accommodating and very nice!! Maggie's personality is amazing!! Very friendly, and always smiling!! Very infectious, we actually left the restaurant happier than when we went in!!! They are both an asset to Chili's!!! If you eat here, you should ask for them!! You won't be disappointed!!! read more

The food portions were so tiny.... Supposedly the steak is 6 ounces. Well mine was so tiny I had to weigh it and came in at 3 1/2 ounces...A disgrace... Save your money and eat elsewhere...what a waste of money..... read more

Had the best dinner in a long time at any restaurant!! Jackie the manager was our server and was amazing!

Bartender Jessica is awesome! Always on top of drinks and service! Chicken fajitas are always on point.

My husband, daughter and I went here in a Friday night 11/4/22. The experience was bad from the moment we stepped into the door. The hostess was no where to be found despite the long line and people waiting to be seated. She finally emerged after standing for 5 mins to only strike up a conversation with someone. I had to walk up to her after seeing that she wasn't doing her job and just chatting with a friend to ask if we could be put on a waiting list. She said "oh sure" and took my info. After sitting for 10 mins another family of 3 walked in and sat next to us waiting. Then after about 5 mins the hostess walked up and announced "Table of 3?". The family next to us jumped up and said "That's us!" I had to speak up and tell the hostess that we were there 15 mins before this family so why hadn't we gotten called. She told me "oh that's right, is your name so-so?" I said yes and she proceeded to say we could instead follow her to the table. The dining room wasn't even half full so I have no idea why they had a wait list of 20-25 mins. Empty table everywhere. Besides that, the dining room was so disgustingly filthy, and I mean filthy and I noticed and heard other patrons expressing the same disgust. To top that, we watched the hostess enter the dining room and proceed to "clean" the table with a single, dry napkin. She "cleaned" 4 tables this way using no sanitizer whatsoever and used the same nasty napkin on all 4 tables. She pushed all the garbage on to the bench seats and the floor. Never swept the floor or anything, I wanted to vomit. I told our waiter what all 3 of us saw with our own eyes and his excuse was, "oh she's 15 and we try to hire older people, but I'll tell my manager". WHAT?! At this point it's our own stupid fault for not walking straight out the door. Our food comes and I've lost my appetite but try to eat. All the food tastes like it was frozen and microwaved. Not even hot. My husband's beer was brought to us in hot mugs. My margerita was served in a beer glass. And our salsa was delivered in a to go cup. Overall the WORST experience of my life, and I've had a few. DO NOT go to the Venice, FL Chilis. Total and complete waste of my hard earned $90. read more

Food, Menu, Price, service - all great. However we cannot eat there anymore due to the extremely loud "music" - most pop divas and hip-hop.

Very terrible lunch experience Steak was raw asked for medium waitress never once asked if everything was ok was gonna ask to have steak cooked more but took it to go after we asked for a box she through them down on the table kinda of mad don't know why maybe the 200 tip on 20 dollar was the kicker but I didn't think she deserved that much we eat at Outback usually and never have a problem like this ask Brian the mgr at Outback we don't mind paying for a decent meal our tipping well but this was just terrible read more

Went here this evening . We walked in got immediately seated the waitress introduced herself ordered our drinks she brought them over no problem ... she asked asked us what we wanted to eat . My dad is hard of hearing so she asked him do you want the chips or the salad he said ok she said NO YOU PICK ONE .. and have him an attitude he was like oh the salad sorry dear . She looked at me and she was annoyed and I just looked at her mean as hell . And she quick took the look off her face and got real nice real quick ... from then on she was fine ... my food came out ... there were 3 long hairs on it ... I choked it up and pulled it off and just didn't eat that section it was busy and it would of taken forever to get new food .. my mom asked for the oil and vinegar when she got it the bottle was filthy on the outside . It was repulsive honestly ...we were sitting at a booth and right behind my dads head was a bucket of DIRTY WATER. The waitresses kept ringing dirty towels in and kept cleaning the tables with . There were chunks of hair hanging off the side .. it was disgusting .. I love chilis normally but this location was HORRENDOUS ... shame on you chilis .. clean your act up and those pitchers of whatever were sitting there for over an hour . One waitress finally took whatever the liquid was and refilled someone's drink ... read more

Chili's - That was the grosss bucket , mind your right next to the clean plates the waitress were setting on the tables ... - Tex-Mex Near Me - Venice, Florida

Walked in and sat at a bar table. The place was filthy. Table was sticky, restaurant smelled disgusting, menus needed cleaning. It was just too dirty and discussing to even stay. We walked out even before we could be greeted and we won't be back until they have new management ms the place is cleaned/renovated. read more

Arrived for lunch, taking some friends to the airport. Restaurant was busy but was promptly seated and waited on. Food was satisfying. I would return. read more

I stopped in at the bar and ordered a to go item. The bartender was new, David, and he remembered my name on the second visit. He was so good at his job and had the personality to go with it. I ordered wings with honey chipotle sauce, extra celery and extra blue cheese. I got a gigantic order of chicken and lots of sides. I was very happy with everything. There was too much sauce on the wings, but that's not so awful. All in all I wish I lived closer so I could go and hang at the bar not just get take out for me at the office. I recommend it highly. read more

Service was okay. I got something to go and it was good. Price was a little more than I expected

Great service provided by Jackie!!! Super awesome best hospitality I have ever received!! Great food!

I've never had better service than by our server Jesse! He's greeted us with a smile, told us all the specials, and got us the best food/drink deal in town. 2-4-1 drafts and a $10 meal deal. All served quickly and promptly by our amazing personable server Jesse. Will definitely be back hope to have him again! read more

Dirty, dirty, dirty. I had to ask the waitress to wipe the table and then she only did half. The electronic table top advertiser was dirty and sticky. All the menus were the same, dirty and sticky, and there were food stains on every page. Wife asked a question about the flatbread and waitress decided to order it without confirmation. I ordered a veggie bean burger and got beef. They did replace it and it was good. Waitress seemed very distracted. Rest at about 30% capacity. read more

Boss took us out to lunch here before. Food was really good, I ordered their Spinach and Artichoke Dip, and chicken Fajitas. I was a little disappointed when they told me part of the lunch menu is no longer available, yet they still presented it.. Their strawberry lemonade is really good too! read more

I had a new Southwestern salad, a new menu item last night and i loved it. It was light, refreshing, and perfect. Approx 16-18 ww+ points. Try it. You will be glad you did. Also, the presentation was beautiful!!! read more

My boyfriend and I stopped in for dinner on a Sunday night, food and service were excellent. We will definitely be returning.

We had an amazing experience for our 7 year olds birthday. The staff/management made him feel extra special and everyone was so sweet. They all sang and wrote a card to him it really was an unexpected surprise. This was an unfortgetable night for our special boy celebrating with our family and our Chili's family! read more

Ordered takeout and the burgers were raw, this is not the first bad meal from this restaurant. I won't be giving them another chance.

Terrible food. I got food poisoning. John the waiter was a great guy but the food wound up causing me to wake at 2 am with severe diarrhea. Threw up on my flight home to dc. Avoid avoid avoid read more

Don't eat here! Food is NOT good. Choose another restaurant. Anywhere else. It's sooooo bad!

we went to chilis for the first time in a while and must say that it was a pleasant experience. The food was good the atmosphere was nice. Our server nick did an outstanding job. Overall good night out and will we back next time we are in town read more

Waited to be seated (or even spoken to!) for nearly 10 minutes. Was acknowledged only by another customer. Can't rate anything else because our we left. read more

I do like the food here, but resent the fact that, like other chain restaurants, they have started using Automated Everything at your table, like a little computer. I hate it with a passion and just cannot get used to it. Why the restaurants do this is beyond me. The waitress has twice the work, trying to explain how everything works, then when that does not go through, she has to go and do it herself anyway, so what's gained???? I had the combo lunch for $8.00 and that was a good deal, but I will NOT BE GOING BACK., and that goes for any chain restaurants that install those "robots"!!!! read more

I love the appetizers and desserts here. Texas cheese fries and southwest chicken rolls are amazing. Entrees are not great. Service is good, but the restaurant isn't clean at all. read more

We stopped here for lunch one day and we got seated pretty quickly, but had to wait about 30 minutes for Sarah our waitress to come see us. When she did my friend suddenly decided he didn't want to eat there, apparently he knew the waitress. When we got outside he explained to me that he knew the waitress and knew she had worked for applebee's before and was fired for being caught spitting in a customers food. read more

I simply adore going to Chili's Restaurant. From the moment you enter the restaurant, you are greeted with a friendly, positive attitude. The service is great. The food is always fresh, different, fast and most importantly delicious. Continue your excellence and you will always have my family as customers. read more

My sister and I went here for an early dinner. she ordered a sirloin and I got baby back ribs. They were the worst ribs I have ever had. they needed more sauce and they were mainly fat. It was really gross biting into large fat patches. the fries seemed old. my sister said the sirloin was ok but not great. we both agree we will not be going back to chilis for any meal. read more

we always sit in the bar area and the waitress is great. The avocado appetizer is to die for as is the crispy chicken fingers and all of the burgers What a fun place with really good food. read more

The Venice, Fl Chilis is the worst in the chain. We weren't happy with the service and there was a boisterous party in the same seating area we were in a year ago when we went there. The food was not bad This time we were even more disappointed. Our waitress took our drink order, returned with our drinks and said she'd be back even though we were ready to order. We were finished with our first beer before I finally was able to flag her down to remind her we hadn't ordered yet. I ordered the chicken fajitas which I have had before. There was a glob of something on top of the chicken. I asked the waitress what it was and she said chipotle butter. I tasted it and told her it was nasty. I should have asked or she should have offered to have it remade. I should have also known the order had been sitting because the fajitas were not sizzling when she brought them to the table. The onions and green peppers were soggy and over cooked. I was able to get a stack of napkins form the work station close to us so I could wipe all the grease/chipotle butter off the chicken. We had to flag our waitress down to ask for check when she finally brought the check I told her those were the worst fajitas I have ever had as they had always been one of my favorites and the chipotle butter ruined it. She said I can request they not put that on. She got a 10% tip. read more