Jerry's company was referred by a neighbor that is a realtor and had come highly recommended. He lived up to that with a cleaning and inspection of our fireplace. Plus he pointed out to watch a small crack that's starting, and answered questions about the firebox's limits. We have a lot more confidence in using the fireplace now. He is personable and knowledgeable, having apprenticed with his dad as a young kid. Was very happy with Jerry's Chim Chimney service! read more

Read some reviews other reviews on here and was hesitant at first, but ended up calling because they had the best prices. They booked me within the week and cleaned and Serviced my fireplace. Very professional and friendly. Had some questions afterwards and the owner came out personally to answer them. Having them come back in a couple weeks to clean my gutters and dryer vents too read more

Did an OUTSTANDING job on rebuilding the back wall inside our fireplace. Very professional, very thorough and made sure everything was cleaned before he left. Made sure we were happy with the job before he left and said that if we had ANY problem to not hesitate to call him back. HIGHLY RECOMMENDED!!!!!!!!!!!!! read more

We have tried to have our fireplace serviced multiple times . They have scheduled appts x3 no show x3 no call x3. Do not recommend using this company read more

The Chim Chimney guys did good job on removing my messy, dirty old fireplace for me when most other companies wouldn't even consider the job. They are a small crew but still showed up in the scheduled window and got the first half of the job done. When we discovered it was an even more complicated job than expected they scheduled to come complete the work the following day - showed up and completed it. The guys did a nice job of patching my roof even better than I had asked of them... Very pleasant and hard working guys I recommend them for your fireplace jobs! I may be calling for that power-washing service that they offer in the future. read more

Jerry came to our home last February and did an amazing job inspecting, cleaning and repairing our chimney. I wanted him to come back to install a gas line. I have not only called multiple times, I actually had two appointments set up by his office. He didn't show up either time. Not sure what is going on but I'll just move on. read more

I called on a Monday morning and had a great conversation which lead to scheduling an appointment for the next day between 9-11am. No one calls or shows up. I call at 11:07 and Jerry says "oh I know I wouldn't have scheduled this appointment for the next day, it must have been your mix up, but if you'd like I can come later". Since I was desperate for a cleaning, I agreed. He showed up at 1:45 and was out by 2:30. He showed me photos and said I'll send them right over with a receipt and quote for additional work. On the spot he quoted me $395 I said I would talk it over With my husband and once I get the photos and quote. The next day still no photos or email. I had to request it again by calling and sending a text. Finally received it a few hours later. The quote was triple what was verbally given and again no photos. I emailed asking for a final request of photos but no response. It's been a week and still nothing. read more

OK so today is December the 5th I posted a review back in October November sometime I have actually been waiting for them to do the repairs on my fireplace since August there have been continuous cancellations no responses no follow up phone calls it waz the part was ordered it was wrong the parties come it was wrong the part was delayed with sent back the part back order. The "for the cost of repairs was $1385 With a hunderd dollar discount if I scheduled by November some date which I did So that automatically applied but then during the months that have passed in between I had spoken to the father who said he would give me a $200 discount because it was taking so long he made continuous excuses for his son not completing the word and was it my mistake was I misunderstanding something as if it was my fault the Sun wasn't showing up anyways cut to the Chase today December the 5th my appointment was at 9 o'clock No one showed up 9:45 I called Jerry who Did not answer. then I called back at 10:45 where Jerry says to me just got the part sorry i overslept I'll be there in 15 minutes so my question is did you ever sleep or did you just get the part anyway needless to say he shows up at 11:30 does the work incomplete it hes out here by 2:30 I would them think they would extend a much richer discount being that might time is just as precious as their time and I waited 2 and a 1/2 hours past the appointment time which the website says there closed on Saturdays so you should have been here But no I received the $300 discount making my grand total $1085. And has the nerve then to say to me when hes leaving please don't mention this discount to anyone because we don't normally do this well Jerry your secret is safe with me I would not recommend this business to anyone so trust me when I say I would not tell a soul. Consumer beware read more

This is going to sound a little like a fake review because I'm so happy with Jerry and the work he did. Specifically I had a request for repairs on my chimney for a house I'm selling and everyone else I called refused to do it without doing their own 'inspection' on top of the one I'd already paid for, basically trying to upsell me for unnecessary work. Jerry though did the work as requested, was fast, reasonably priced and super easy to work with. Highly recommend. read more

Best price in town and most through service. I've used them for 20+ years now, and, when I needed my chimney pipe replaced, this was the only company that could do it, and, they still had a reasonable price. I can recommend Jerry Swanson the owner and his crew as being very diligent, timely and willing to explain the chimney system to to you. OUTSTANDING! read more

Jerry came to my home last year and did a wonderful job. Not only did he correct some safety concerns but he made a point to return for no charge when I can a question about one of the bricks inside the stove. He was fair in price, very friendly and knowledgeable in his field. I recommend his service! read more

I should have known to read more reviews...he was able to come sweep that same day when I called for an appointment. Unfortunately he left the flue door open and we didn't realize until two weeks later (no wonder the house was so drafty!). Yes...he had broken the flue door and neglected to mention it. Now it won't close. I've called/emailed/texted, no response. read more

I had work done by this company two months ago. The work itself was most likely completed satisfactorily; I know less than nothing about chimneys, so I can't know for sure. The prices seemed fair and the work was completed quickly. However, Jerry arrived more than two hours late for my appointment, but he was friendly and gave me a discount, so I didn't really mind too much. However, two months later, I have still not received any sort of receipt or paperwork documenting the work that was done. My check was cashed immediately, but he was having "system issues" with his invoicing system, so was going to send on my receipt "ASAP." Three weeks (and no receipt) later, I contacted Jerry and he told me he would send a receipt to my email "immediately." It's six weeks after that conversation, he is no longer answering my messages or calls and I still have no receipt, the year is almost over, and I'm preparing to file my taxes and can't account for the hundreds of dollars I spent on chimney repairs. read more

We ran across Jerry working at the neighbors house. What a find! Aside from Chimney services turns out he and his associates also provide home services as well. We had...I stress...had beautifully, professionally hung cafe lights until my other half ruined everything with one wrong cut while trimming vines. All four lines down. Not an easy re-do considering height, tension, and placement Jerry to the rescue. Not a problem for him. The result was beautiful and he was kind, fun to talk with, and professional. We'll definitely call him again for future pressure washing and anything else the other half may accidentally destroy. read more

I asked Chim Chimney to inspect and clean my old fireplace. Jerry Swanson did a great job cleaning my fireplace and gave me a fair quote on bringing it up to modern day specs. Jerry was very courteous and I would recommend him to any of my friends. read more

I contacted owner, Jerry, explaining I need detailed inspection report regarding my already installed woodstove because I wanted to change HO insurance companies. Jerry agreed to provide necessary report during our original phone call. I then scheduled his company (David, tech) for inspection & cleanout if necessary. My husband (40+ years in construction) had installed our woodstove many years ago, we used it to heat our entire house without incident since he installed it. Woodstove has not been used since my husband passed away but because it had not been installed by general contractor the new HO insurance company stated I needed professional chimney inspection documentation before they would insure my house. Since David (tech) did his inspection & told me my detailed inspection report would arrive later that same day. Nothing in writing has been produced as promised. I have spoken with Jerry 3 separate times by phone since the appointment & left 3 additional voicemails for him. Now I am wondering if David did the necessary inspection that would generate the detailed report I must have. In desperation I have placed stop payment on my check at this time until the requested detailed safely installed/operating wood stove report is supplied to me. This was my first time using Chim Chinmey and I certainly cannot recommend them given that I have not received the detailed report I was promised. read more

Exceptional service and professionalism. Jerry arrived on time, cleaned and inspected our fireplace and chimney. Afterwards he carefully explained his report. His follow up repair job exceeded our expectations. He was also careful working around our dog and cat. We would recommend Jerry and his company Chim Cimney to any of my neighbors in Davis and El Macero. read more

UPDATED REVIEW: We have since reached out to Chim Chimney to have them remedy the poor workmanship which they did on our chimney which prevents us from using our fireplace (which we spent thousands of dollars on). After weeks of trying to get ahold of them to remedy the situation, we finally called from another number to see if they would answer. Lo and behold, they answered, and they scheduled an appointment for a few days later and assured us they would come and fix the problem. They never showed up and never called to reschedule. We have since left messages to see if we can reschedule and received no return call. This is a VERY unprofessional and unreliable company. We absolutely do not recommend this company. read more

In preparation to sell our home we had to fix a component of our fireplace. We called Jerry who was very prompt in his response and gave us an excellent price. We will definitely use him again not only is he kind but he's professional and very knowledgeable. read more

Family owned and THE BEST customer service you can get in this business. The man that owns this business works very hard and does so with a smile on his face and with absolute respect for the craft. Dignity, integrity and passion for what he does. I highly recommend this business to anyone that needs Chimney service. A+++ read more

Jerry was recommended by 2 different realtors for a chimney inspection, cleaning and repairs. He was able to fit me in quickly and showed up when he said he would - that means a lot to me. He did a thorough inspection and cleaning, then replaced 3 refractory plates due to cracking. Jerry had to cut the plates due to them being a custom size. The new plates fit together just perfectly, making the fireplace look like new. Jerry's prices are very reasonable. We are now ready to show the house with like-new fireplace! Thanks Jerry!! read more

Chim Chimney came out today to clean my dryer vet. They were polite, on time and were in and out in about 30 minutes. They left my laundry room spot less. I will use again next year!!:) read more

He did two inspections and cleaned out 3 fireplaces for me yesterday. He left no mess and spent a total of nearly 3 hours on them and did a fine job. I had him fix things at the same time, which saved money too. I am a Real Estate Broker who has used this company many times over the years and have always been satisfied with the results. read more