Hunter was very professional. He arrived on time and was courteous. Would highly recommend!read more

I called and spoke to Hunter and he was outside of my area but took the time to try to help me over…read morethe phone with what the problem might be. I'm amazed that someone would be so kind as to try to help someone that they know they're not gonna get business from. That is a strong indication of honesty and literally caring about people! would highly recommend!!!

Lance came over and looked at the chimney. He gave an honest feedback; no high pressure sales…read moretactics. "Other" chimney services told me you'll catch your house on fire if you use your fireplace; $9000 to PCR and reline it. I had light glazing and some gaps was all. He even gave me a free bottle of treatment, included in the price of the inspection, great value; no other company would give you anything free. I wish A1 did the chimney relining too, I would trust them more.

Amy and Lance are amazing business owners and provided us with excellent service. Lance did an…read moreestimate and was very professional and had great advice as to what we needed done. He provided us with a fair quote. He is a one man company, but, worth the wait.

These guys are fantastic. We had a step that was too tall. Some of our visitors had tripped on it…read more It was truly a hazard. Mr. Rossetti came out and gave us a quote. He proposed adding a little height to our front porch and then add a step onto the driveway. What a great solution. As you can see it looks beautiful and is the perfect step height. When they came our front porch was a bit messy with debris from a recent storm. I removed the rug and decorative plants before they began working. When they were done everything was so neat and tidy. Better than they found it. We have had so many contractors here and so few of them do what they say they will do and they leave a mess. These guys did exactly what they said, showed up when they said they would, met the quoted price and exceeded our expectations. I can't say enough good about them. I would definitely recommend them for anyone needing brick work. You all are awesome!!!

Rossetti Masonry does awesome work and gets the job done! Very fast, friendly service! Would highly…read morerecommend using them for any of your masonry needs!

Great work, friendly, loved my dogs. Easy to work with and reliable. Will have Ed back every yearread more

Inspection is pointless. They just want to sell you a heating unit. It was raining so instead of…read morerescheduling they refused to get on our roof. After calling to complain nothing was offered make this right. No second visit or anything. They claimed you can see the same from the bottom as you can the top. Which is not true since the construction and top of the flume should be checked as well. They are polite but it's just a scam with their service. Find someone else since they are a waste of money and time.

Dan was a true professional. He responded quickly and helped to fit us in on an accelerated…read moretimeline. He was extremely thoughtful of our time, completing the work prior to calling us away from work when he knew we had tight schedules.

Mr. Davis was able to convert our "Mother in Law's Suite" fireplace to a new electrical log set-up…read more BEAUTIFUL system that can be used year round. No more cleaning up ashes or that fireplace smell. TOP NOTCH WORK!

Mr Davis was prompt and professional. He inspected our chimney (storm damage), explained what was…read moreneeded now vs what could be done later (more cosmetic). He completed the repairs soon after, and did an excellent job. Highly recommend.

I would strongly recommend being cautious when working with Appalachian Chimney Service, especially…read moreif you are an out-of-town property owner. I initially contacted them to inspect and repair a fireplace at my rental that was not functioning. After their visit, the scope of work quickly expanded, and the estimate grew to over $15,000. This raised concerns for me, so I sought additional opinions from a licensed electrician and other trusted local professionals. Every single one of them expressed shock at how high the estimate was and mentioned they had never seen pricing that extreme for this type of work. Based on my experience, it felt like unnecessary issues were being identified in order to significantly increase the total cost.

Thanks to Jason and team Appalachian Chimney Service for an excellent experience with the sale and…read moreinstallation our New Regency insert. They're knowledgeable and professional and did exactly what they said they would, on schedule and far more reasonably priced than the others that we shopped. Highly recommended!

Ember Keepers is our newest 5-star addition to our reviews--and they truly deserve it. After 12…read moremonths of renovations to our mountain home, the first serious cold snap screamed "Light That Fire!" But the chimney was totally stopped up. We called the contractor who executed the renovation, and they called on Ember Keepers to diagnose and fix the problem the contractor had created. Technicians Chance and Julian were on the spot 4 hours later. Polite, knowledgeable and responsive--we couldn't have asked for better. Within less than an hour they had us back "in the fire!" We simply couldn't have had a better experience. Call Ember Keepers with any of your chimney needs.

Very pleased with everything that took place. Graham and Michael were very professional and…read morecourteous. Gave me time to explain my situation and the history of the house and chimney, as the fireplace hasn't been used in probably 30 years or more. (House has been in the family for over 60 years and now I'm responsible for it). They worked together, one cleaning, the other inspecting the outside of chimney and the inside of it. Explained everything as they went. While I know very little about chimneys or knowing what to look for, Graham went step by step with the process. Michael did a really good job of cleaning and then making sure everything was as it was when they arrived. They gave me an estimate for possible recommendations but were not at all pushy or "trying to sell" me on repairs. He explained what technically was needed and shared several options. Bottom line, I'd definitely recommend them. I have nothing to compare their work to, but based on my experience, I'd use them again for certain!