Chip City is a cookie bakery chain founded in 2017 in NY. The cookies are large and gooey; they also offer options such as thinner cookies and crookies (croissant cookies). There are approximately 45 locations in multiple states. They have 100s of rotating flavors. This one is located in Blue Back Square in West Hartford. I've walked by it many times and finally was able to stop in. The store was cute with a couple of tables. The customer service was good. There were a variety of cookies to choose from; we ordered a variety. I loved the chocolate chips and marshmallow cookie. My family loved the cookies. It was huge and gooey! Definitely worth the hype! If you're craving a good cookie, I recommend a visit. read more

Chip City - Bakeries Near Me - West Hartford, Connecticut

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We came in undecided on what to get and excited by all the options! The young man working at the time was so friendly and offered to make an ice cream sandwich even though we didn't see it on the menu - the options were endless! It was busy for a Sunday and they did have cute little tables inside to eat. We ended up getting a sundae with the cookie on the side (the anniversary birthday cupcake cookie) and then another cookie on the side (the ChocoLot Thinwich). Both cookies were fabulous, but the thinwich was our favorite. The cookies are amazing, the owner is so friendly, and staff was great. read more

Chip City - Birthday cupcake cookie and ChocoLot Thinwich - Bakeries Near Me - West Hartford, Connecticut

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Fabulous experience at Chip City! The workers were very patient and helpful, my friend and I took so long trying to weigh our options and the one guy offered to make an ice cream sandwich even though they technically weren't on the menu. After much deliberation we settled on a specialty chocolate cookie with icing, a double stacked chocolate cookie with icing in the middle, and both sea salt caramel and cookies and cream ice cream. All were amazing! I was shocked at how good the ice cream was, I would even go just for the ice cream! Super cute and clean inside as well. Will definitely be returning!! read more

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Cookie flights seem to be the new in so why not try a new cookie spot! Eat one cookie by yourself or split with friends; the cookies are big enough so try not to over indulge We got the s'mores, M&M chocolate chip, and the peanut butter blast cookie. The s'mores was my favorite. It came hot out of the oven, so the marshmallows were gooey. The crisp crunchy crust was the perfect dipping pair. read more

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I needed a sweet treat and decided to try this place. It was cute and smells delicious. First off so many delicious treats it was hard to decide. I choose the biscoff cookie butter crookie. Which was a A buttery, flaky croissant stuffed with Biscoff cookie butter cookie dough baked to perfection, drizzled with Biscoff Topping Sauce, and sprinkled with biscoff crumbs. It was the best thing I've ever eaten. After eating that the Cinnamon Toast Crunch cookie was just okay. Mainly the icing I was not fond of. read more

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Hello, Chip City. You don't know me, but I've been waiting for you since I was born. Is that dramatic? Probably. But, does this place even need reviews? If they ship nationwide, there's a good reason for it. And you can't even write a bad review because they are expanding... clearly they are doing something right. If you don't like these cookies, you don't like kittens or babies or sunsets or warm cups of coffee overlooking the ocean. So don't whine about another chain in Blue Back. If it's a chain, then I'm tied down and I will be eating a lot of cookies. At least I'll be happy. But really:, fresh, large cookies, Gooey center, crispy outside. The epitome of a good cookie. Unless you hate happiness, of course. I should add, a banana cookie has no business being this good. read more

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This place... ::drool:: I've come here twice now with my daughter and every single time so far it has not disappointed! The shop is located in Blue Back Square but in a less busy part. The moment you walk in it's like walking into your grandma's house. The smell of warm, fresh baked cookies is intoxicating. It's warm and welcoming. The decor is super cute and the staff is always smiling! Each team member I've interacted with is very knowledgeable and helpful. They have a couple staple cookies but every week they put out batches of new flavors and every single flavor is just soooooooo good!! No matter the time of day when you get one of their cookies it's always warm. The cookies are HUGE. The outside of each cookie is slightly crunchy and the centers are always nice and gooey. And again, WARM! They serve different types of milk to go along with their delicious cookies as well. Their flavored milks are amazing. They use a strawberry puree instead of syrup for their strawberry milk and they have lactose free options as well. They also serve other drinks and little scoops of ice cream if you'd like! It's a little pricey but SO SO worth it! They offer points as well to go towards future purchases or free products including the cookies! I for one plan on getting and using my points every chance I get! read more

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Warm, thick, chewy, delicious cookies. What more can you ask for? I was a bit skeptical because I thought Chip City would be similar to Crumbl, which I do not like, but I was wrong. These are actual, normal cookies that just happen to be giant and come in a variety of flavors. I enjoyed the s'mores the most, but the cookies and cream and chocolate chip were wonderful, as well. Definitely on the sweeter side, but they are cookies. Parking is street parking, and there is a bathroom inside. There are also a few small tables. read more

Chip City - Bakeries Near Me - West Hartford, Connecticut

Amazing Warm delicious cookies here! Came here for the first time while In The area and enjoyed a 3 pack of cookies. I got the chocolate chip, peanut butter and s'mores. Staff was friendly and service was super fast! read more

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I love chip city !!!! I first went to the on the ues in nyc back in 2022 and ever since then I've been hook even though i wish there was one closer to me, i still make the 45 min drive. The best cookies ever !!!! read more

Chip City - Chipcity - Bakeries Near Me - West Hartford, Connecticut

Bought a chocolate chip cookie and dairy-free cookies & cream ice cream for my 14-yr-old. He loved the cookie. It was a very thick cookie, crisp on the outside and soft/chewy on the inside. My son likes cookies & cream ice cream, but it's only offered as dairy-free here. Unfortunately, he discovered that he isn't a fan of dairy-free ice cream. Nonetheless, he enjoyed the cookie. The service was good -- simple, walk-in and order transaction. The place was neat with a few tables and chairs. read more

Chip City - cup of dairy-free cookies N' cream ice cream and chocolate chip cookie - Bakeries Near Me - West Hartford, Connecticut

One location of a chain cookie shop that has a wide variety of huge and delicious cookies This location is not the largest, but it is big enough for you to get in, get a cookie, and get out without feeling too claustrophobic Apparently they bake their cookies the size that they do so that they have have a soft, gooey, center while maintaining a crisp outside. This seemed to be a good method, as the cookie that I tried was just like this Also have a few different coffee & ice cream options as well read more

Best cookie spot in Connecticut by far. I'm a huge cookie lover and I've never had a bad experience here. Highly recommended! read more

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Welcome to West Hartford!! I've heard good things about Chip City and was so excited to see Hartford County was getting one in Blueback Square! These are the perfect cookie with a crispy outside and softy gooey inside! They were all served warm! These are already being compared to a Crumbl Cookie, but these are much more "classic cookies" than Crumbl! Definitely worth a try and I can't wait to keep track of their weekly menu! read more

Chip City - Cookies: April 5th 2024 - Bakeries Near Me - West Hartford, Connecticut

I was excited when a new cookie place was in town, because cookies are the best when done right These cookies were okay, but just not my style. I prefer a cookie that is extremely chocolatey and gooey, with a bit of a crunch on the outside. These were much denser, fluffier cookies with small chocolate chips. The flavor was a bit one-noted. It could used brown butter perhaps? I liked the s'mores more than the traditional-- it seemed to have a deeper flavor because of the graham cracker base. The chunks of chocolate were also bigger. The size of the cookies were decent. A bit pricey. Overall, it was okay :) read more

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Happy to go to Chip City on a regular basis if only to check out their seasonal cookies! We tried the Peach Cobbler special yesterday and it was great. A bit expensive for a cookie! But it's worth the treat every once in a while. Inside, the smell is intoxicating, and there are some seats. They have a variety of offerings, like banana, lemon, double chocolate, and cookie butter. I just wish it was heated up in store, so that it could be gooey, but it was still delicious. read more

The cookies are amazing! Add on that the staff are super nice and remember you when you start showing up weekly and give their personal recommendations and you have a great environment and community feel to a cookie shop! Steve is the man!!! read more

What an experience the chocolate chip is awesome the service excellent. I'd do it all again in a heartbeat.

SO MUCH better then crumbl. The texture of the cookies were perfect; with a crispy outside and soft inside. Packaging is also super cute. The employee who serves us was really nice with a welcoming attitude. read more

Chip City - White Chocolate Macadamia Cookie S'mores cookie Chocolate Chip - Bakeries Near Me - West Hartford, Connecticut

This may finally be the oversized cookie shop to put all other oversized cookie shops to shame! Like another reviewer below, I was hesitant to try it when it first opened because the sheer size of the cookies conjured disappointing memories of Crumbl - which I find far too sweet and artificial tasting. But boy am I glad I gave chip city a chance! I've tried a handful of flavors so far (recommendations coming below) and there is a surprising consistency with the quality. Each cookie is somehow perfectly warm every time, as if it had freshly come out of the oven. The consistency is impressive given the size and thickness of the cookies - not at all cakey, they have a nice crunch on the exterior, the inside is chewy, and every bite is packed with flavor. The base of the cookies, despite the flavor, is simple yet not boring. Forget about your average sugar cookie base. Now let's get into the flavors. Unexpectedly, my favorite so far has been the white chocolate macadamia nut. It's on the sweeter side because of the white chocolate but not over the top and balanced well with the subtle nutty flavor. The brookie has to be a close runner up. That one is dairy free, which makes the outside a bit crunchier than the others, yet still so melty and chewy in the middle. It's like eating a brownie fresh out of the oven with a delicious brown butter cookie smushed right into it. S'mores was another pleasant surprise - I usually find s'mores flavoured treats overly sweet and unbalanced. This one was just right - a delicate blend of melty marshmallow, just enough graham cracker flavor, and lots of chocolate chips. Cookies n cream is also not too sweet and offers a mouth watering mix of sweet, smooth, gooeyness and chocolate cookie crunch. Even the plain chocolate chip will turn you into a fan. Loaded with chocolate, the crunchy exterior and warm chewy goodness just melts in your mouth. The only flavor I haven't been a huge fan of is cannoli. It was impressive that the frosting on top truly tasted like cannoli cream, and it's not like I didn't eat the whole thing, but it's the only flavor I've had that I wouldn't order again. Service has always been friendly and helpful. There's a rewards program so you earn points each time you buy cookies, allowing you to earn free future cookies. Which is great because once you try them, you'll have a hard time limiting your visits... read more

Chip City - Dairy-Free Brookie Cookie Cookies N' Cream Cookie Cannoli Cookie - Bakeries Near Me - West Hartford, Connecticut

Came in midweek during the day . I was able to park on the street . Staff were very friendly and helpful . The cookies were big and price on point with other cookie establishments. Crusty on outside nice and chewy on inside . The smell of cookies in their store was wonderful . Parking is the only issue . If you want to just come in to grab and go, and that's your only destination, it may be a problem at night for parking unless you park in the parking garages . If you're dining and in the area for a full night of a movie or shopping, then it's easy. read more

Chip City - Chocolate chip and a s'mores - Bakeries Near Me - West Hartford, Connecticut

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Creative,friendly environment, large asserted cookies and warm !!! Oh and there are dairy free options. read more

I love the cookies and the strawberry shortcake ice cream. The people are great. It would be nice to have more table space. read more

Great cookies. Know what you're getting, it's a sweet cookie but not an unbearably buttery one like other competitors. We got a box of 3 including chocolate chip, s'mores and cookies n cream. Definitely like cookies n cream the most. Will come back for sure. read more

Chip City - Bakeries Near Me - West Hartford, Connecticut

Cute little spot, your better off picking up and order where has there only two small tables off to the corner. I was served quickly even while there was a long line and the cookies are so warm and fresh! read more

great service, selection and incredibly delicious cookies Love love love this cookie shop read more

Stop by here last week because the kids want cookies after a stop at Barnes and Noble. The two employees seems like were arguing when we entered the store. Ordered two chocolate chip cookie. Got to the cashier and notice she put 3 cookies. I told cashier cashier I just ordered 2 please. Server got pissed and raise her voice "You said 3!" No just two please took out the other cookie and all i hear is banging of baking pan. I think if you just listened to the customer and stop arguing you'll probably get order right. Very rude server. Cookie was 3 out of 5 read more

The cookies here are delicious! From tasty combinations of fun flavored cookies like peanut butter and jelly to familiar cookie flavors like chocolate chip, all are amazing! The staff is welcoming and friendly.Great place for a tasty treat! Highly recommend. read more