This chipotle is the best location! They're always fast and very nice! Extremely clean as well. They never run low on supplies at the end of the night too. I have never had a problem. read more

This is by far the best chipotle in Massachusetts! And we've visited pretty much all of the them. The staff is clean, attentive, professional and mindful. The food here tastes like the chipotle everyone is used to. Unfortunately at other locations the food is usually not fresh and doesn't taste up to standard. We're lucky to have found this location and it will be the only location for us to dine in. Please guys keep it up! read more

Mmm, mmm good! I eat at this chain a LOT (several locations). Chicken quesadilla please. :) Fresh food - tortilla is soft, chicken is well seasoned, pico del gallo mixed well... nom nom nom! read more

As someone who works in the area, they have amazing quick service and really can get people in and out when they are on their lunch break. The food is typically fresh and the staff is decently friendly. I typically get the food delivered to my work place. I'm super happy that they have a delivery service. My only quarrel is how much it cost to get the food delivered but, I guess that is the price you pay for not wanting to walk/drive over there. read more

This location is by far the best of all the local Chipotle's. The customer service is excellent, especially Julia who always greets customers with a smile. She is the reason I keep returning, she is very attentive and polite to the customers. She is a beautiful young lady and could pass as Mila Kunis.. Employees like her are a true asset to the business... Keep up the good work Julia (aka Mila) Look forward to seeing you next time.................... P.S. Glad you had a nice vacation, but you were missed!! read more

Best burrito I've ever had. I would eat this for breakfast, lunch, and dinner if I could. Order and pay online for lunch if you can, it saves a bunch of time as the line here gets really long during the week. read more

Chicken bowl with guacamole and chips as usual ... Nothing gets better than this...

Service was super quick. I got there at 1230 and was out at 1231. O was packed but there wasn't your typical mile long Chipotle line. Only complaint I have is the parking lot is a shitshow. I felt like David Carr with the Houston Texans as my O line.... read more

Chipotle makes great, fresh food. I recommend the veggie burrito with peppers/onions, black beans, brown rice. Add guacamole because it comes free on the veggie burritos. The food here is very good, but around lunchtime it can get crazy with the line wrapping around the dining room and sometimes outside the door. The employees on the line work very fast, there is just a lot of demand in this area around lunchtime due to the proximity of several large office complexes. They do a great job when you place an order online. Just head to the cash register and collect your food. read more

Out of all the Chipotle's I have gone too all over the country, this one is by far the stingiest when it comes to the amount of meat they dish out. Margins High, Customer Sat LOW!!! read more

Chipotle is my go to place for any sort of burrito/taco. Servings are pretty large, and often I leave with half left over for another meal. Only thing that occasionally gets me mad is when there is a lot of fat left on the meat. I've had times I had to spit out or throw out 1/3 the meat in my meal. It happens more than I'd like but oh well, can't be perfect all the time. I really appreciate at this Chipotle that even if you go in at 9:55 the employees are still happy and attentive. You would think going in at 9 that they would be skimping on the servings but nope. It can be occasionally packed but the line moves pretty fast! Bonus: The kids meals are DAMN good! I've never had a problem ordering one and they are really good if I'm not super hungry but still have to go to Chipotle for the family. read more

These guys are amazing. I showed up 45 minutes before they opened with a list of my high school students' burrito orders. Clearly the employees had forgotten to lock the doors or expected me to be able to read. I wasn't going to leave without the food that my kids craved and even the manager pulled on some gloves and got to work making the freshest burritos and bowls the kids had ever tasted. The kid pretty much wept for joy at the sight of the huge catering box from Chipotle. When they began munching I've never heard such a silence. THe food smelled amazing. and the workers were so friendly and way friendlier than I would have been to a customer who showed up 45 minutes before opening! Thank you Chipotle of Burlington!!!!! You truly delivered!!!!! read more

I am writing this review while I am still in Chipotle because I am completely horrified. First of all, DON'T GET THE BEEF, unless chewy cold cubed meat is your forte. Second, the staff is horendous. I feel as If I have to close my ears because of all the noise. I shouldn't be able to hear the staffs conversations, and seriously, how many pans can you drop. One of the staff members keeps YELLING to the back of the kitchen for supplies. I got a burrito, with the fixings, and the staff acted as if it was a challenge to fold it. She said "wish me luck!", not just to me, but everyone before and after me. I will NEVER be back here. Oh, just heard another obnoxious comment from the employee folding the burritos, "the burrito exploded on this end, do you want me to wrap it again or will you eat it from the other end". Horrific. I will stick to annas taqueria. They are the best of the best. read more

This was my Virgin visit that my kids made me go....ok when I'm wrong, I'm wrong. Staff was effective and cool (even to this old guy writing) food was super fresh and the quality was shockingly good. I'm a convert for this high quality fast Mexican spot...what's next? read more

great food and friendly staff even during busiest time; don't be discouraged by the never-ending line; it moves very quickly. I went there with two of my friends the other day and they were closed due to a power outage the day before but staff still came to the door, greeted us, explained the situation, and gave each of us a gift card for a free lunch. That's what I call smart management! Keep up the good work Chipotle's! read more

DO NOT GO TO BURLINGTON!!!!! I'm a huge fan of chipotle i normally go to the Woburn one but today I was closer to this one. Such a big mistake.. It was gross there was a lot of food and trash all over the floor there were no forks out and when I asked the cashier for some she looked at me and said "why do you need one?" The staff looked lost and confused the whole time! Very inattentive! It wasn't terribly busy so there should have been someone cleaning up all the trash/food on the floor but no there wasn't .. The food was good as always but I will no longer be going to this chipotle. I honestly think this location is incredibly unsanitary and should defiantly be looked at. Couldn't get out of there fast enough!!!!!!!!!! read more

This location is the worst in the area. I've been to this one, Woburn and Bedford and the other two are 10x better. This location is poorly placed and the parking lot isn't well planned. Its also very busy and there is usually a line. The other and main reasons why I hate this location is because one time I found a hair in my burrito and then recently my chicken was pink!! Like barely cooked pink. I contacted chipotle about the hair and they solved the issue there but I haven't mentioned the chicken. Overall, Bedford does what it needs to do with a better parking lot and will me not having to worry as much about if I'm going to get sick. The health issues aren't corporate or company wide, this is a location issue, but it is still enough to have me go out of my way to head to the Bedford location. read more

Besides the lack of a SALSA BAR which competitors such as Una Mas, Baja Fresh, etc.. understand to be a non-negotiable, the Chipotle strain of fast food Mexican cuisine is just an exercise in customer stress if you're trying to get an order made to your likes. I stopped frequenting this establishment long before it was sending its customers to the emergency room for a follow-up stomach pumping. However before becoming fed up with the place, when relaying my order I'd resort to frantically waving my hands in order to get the attention of the preprogrammed automaton slopping up another masterpiece, as quickly and haphazardly as possible behind the protective glass. Although occasionally I've been able to get sort of what I'd emphatically communicated, it takes an exasperating effort from the customer to fight their robot programming and get them to SLOW DOWN and FOLLOW THE CUSTOMER'S INSTRUCTIONS EXACTLY. One of my major gripes is if you're going to make a burrito to be eaten in hand, DRAIN THE EXCESS LIQUID from the beans, salsa, etc.. before they hit the tortilla. I mean how hard is this concept to grasp? While to some extent you may be dealing with a slow drip from the aluminum foil wrapper, this simple attention to detail makes for a far, far less messy and more enjoyable experience. Also their habit of oiling the rice is rather gross. While it helps the rice retain moisture longer during long periods left derelict in the bin, it does nothing for the consumer other than add a greasy texture and more fat. Considering you're paying $7 for 50-cents worth of food, the least they could do is make the burrito to the customer's liking vs. erecting a charade of doing so. Finally I'm more interested in what I'm given to eat than the location of the place. But for anyone who thinks the location is splendid, with parking lot spaces sized to accommodate mopeds rather than current market automobiles, arranged in a configuration designed to encourage gridlock and collisions, you may want to have someone check between your ears. read more

Worst chipotle here with worst people ...... I got my veggie burrito bowl just now...the amount I got was ridiculously less.....half the amount of Chipotle at Boston.....almost zero rice & beans, no guacamole , it looked like just the onions have been given, the guy at the counter was giving as if he wanted to save for somebody !!! Taste was so bad , my wife is a big fan of chipotle but we did not eat this one..... Very disappointed .... very bad quality & quantity for the amount they charged us !!! read more

The staff here is friendlier than other locations. However, every single time I go here the portions are way way smaller than any other chipotle I have ever been to. I've realized I say this every single time so now I go out of my way to go to a different location that is a bit further. read more

I have been to chipotle many times and I was always pleased with the food and the size of the portions. Today I bought 2 burrito bowls and the portions were very small today. I have never seen chipotle serve so small portions. I wonder if it is only the Burlington Chipotle or if all restaurants are cutting on the food portions. My 2 kids are still hungry and usually they don't finish the bowls. I am very disappointed. Not coming back. read more

I dont post reviews much, but really felt it needed to be said how great the service was at this Chipotle. The staff was super kmowledgeable about what stuff was gluten free (the majority of the menu) and they knew how to prep the food in a manner that would not be a problem. Most of all they were super friendly and didnt make me feel like a freak for being gluten free. Im pretty, pretty, pretty impressed read more

Not a good location for Chipotle. The staff was chaotic, didn't know what was on their menu and the food prep area was disgusting. The dining room was also dirty. The food didn't even taste right compared to other locations. Worst Chipotle experience ever. read more

I asked the guy manning the food to surprise me with burrito choices, and he made me an absolutely wonderful burrito. The cashier, and the other employees were also exceptionally friendly and helpful. Going here made my day. read more

Better than the Woburn one in my opinion. Better layout and service. Good options for kids and the chips are the best!

This place is addicting, absolutely love their food. Always get their burrito bowl. Only possible complaint is the line practically out the door (good sign its a good place ;) but it moves along pretty quickly. read more

I love this chipotle, but some of the workers that are usually in the back are extremely rude. While a girl with blonder hair and a septum piercing looked at my bowl I told her nicely since I like to talk to people that it was a carnitas bowl because she started at it for a while with a market in her hand, that it was carnitas . She then rolled her eyes at me with a nasty looked. I was really shocked since every other person there is extremely nice . They always give me extra rice when I ask and a sample when I was talking about the sofritas. The workers who are unfriendly should stay in the back. Other than that rude person this is the best chipotle to go to. Just be aware that a rude person might come out of the back to assist if the store is busy read more

Best chipolte in my area, there friendly and very quick with there service! Highly recommended

Visited Chipotle on 90 Burlington Mall Road 9/15/15. The place was filthy with trash on the floor and dirty tables. The line was long with one person preparing meals. The lettuce was brown. The meat and veggies were non-existent. I have never paid so much for so little horrible food in my life. I love Chipolte in Portsmouth N.H. Clean place, good food, and plenty of it. Burlington - you need to shape up!!!! read more

The staff here are always really nice and friendly and the place is clean. But what really bugs me about this new Burlington location is that they always make my burrito half the size of all the customers around me. I am a thin girl, but I can still eat a lot, and it really is always half the size. Its worth the drive to another location to get a normal sized burrito like everyone else gets. I always leave Burlington feeling ripped off and still hungry. read more

My office has been ordering take-out on Fridays, since this location opened. We previoulsy had to drive to Woburn for our "fix". We have all been disappointed in the size of our orders. . 2 people didn't get cheese in their burriotos and my salads have been mostly salsa and lettuce. . on a good day. The staff is super nice. . but they need to beef up the portions. . they are MUCH less than other locations. The Newton location gives the largest portions I have ever seen!! read more