I didn't like the taste of their food - felt like I wasted my money. Service was slow. Trash on the floor. Trash bins full

I will not be returning to this location. It's been year since I have ordered here. They still do not cook the beans. And, they still serve the corn salsa frozen. This location's food is so different than the St Petersburg, Sarasota, and Bradenton locations. Since opening it has consistently received bad reviews. I just don't understand why Chipotle has not addressed the issues. read more

I keep trying to give this location a chance. I understand that the hospitality is hurting right now. I don't mind the wait or occasionally running out of something. With that said, there is no excuse for the manager to be rude, to not carry salad dressing at all, and act like you are crazy when you order a salad and would like the dressing. Also, the steak has way too much seasoning and there has been an issue every single time we have gone to this location. This location is going to fail unless they get new management. read more

Waited over 30 minutes in the "chipotlane" for no reason. One worker greeted me shortly after I got there but then no one brought me my order or helped me at all. Plenty of customers got there after me, parked, walked in, and walked out with their food while I couldn't even get helped. 2 stars instead of 1 because it's easy to get a refund through the app, at least. read more

I am not sure when it became acceptable for restaurant workers to treat customers so poorly that's a customer feels so unwanted and like they are being bothersome that they just leave. I was at this location about five minutes ago. There was maybe three people in the dining room, and no less than eight employee standing around talking. I waited patiently for about three minutes, and finally some girl came up to me did not even speak just stared blankly at me like what are you doing here. Between the long wait, the people just sitting around ignoring customers, and this very rude woman I just looked at her said, never mind and left. Probably made her day. read more

This place really needs some great managers to come in and clean this place up and straighten it out. There is just so much bad. From bad service to dirty everything. Please send them help!! read more

Literally the best chipotle I have ever had in a long time to sad it's far away from me. I give this place a 10 starts employees we're extremely nice. No half portions at all here. read more

Hope you enjoy waiting an hour for your "cold" food in the Chipolteline; that is if they can even find your order. The Ellenton store is seriously the worst run Chipolte in the Tampa Bay area. It has had problems since day one. The store needs a new manager that can actualy "manage" a high volume store. I will go 20 minutes out of my way to avoid getting food from this location. Ellenton deserves better! read more

I asked for extra rice and got less than a spoonful of rice. I had to asked for a side of rice. They charged me for it when they can obviously see the bowl wasn't full. very dissatisfied! read more

Chipotle Mexican Grill - Chicken bowl with "extra rice" - Fast Food Near Me - Ellenton, Florida

So they can't even get an order right at this restaurant first of all I ordered ahead through the mobile app I picked it up in the pick up window. The chips were not even in the bag. I had to ask for them. They gave them to me. I get all the way home I live 10 miles away one way. I start eating the chips first everything is fine then I go to eat the bowl and it's missing the double fajita vegetables like I had asked for. And the steak was cold. Way too much cheese, not enough corn salsa, not enough pico, not enough sour cream. I mean come on guys you can't even get an order right? This is ridiculous. I had to waste my gas to drive back to get the order right. You call so you can have the order fixed & nobody picks up the phone. I got to the store and I can't read. I mean the money in the store because I put the order through the mobile app and then give me the phone number to call there. They refunded me the money but when I asked for travel time to go back to the store, 20 miles out of my way, they can't give me a five dollar coupon for future purchases. Well you better believe I'll never go there ever again. Steer clear. This place is a joke. Zero stars. read more

After ordering my food their cash register broke and they could only take cash. I had no cash and could only pay with card along with others. The employees would rather throw the food away then let us take what we ordered which is what they did in the end anyways 30 minutes later. Any other place would have just given me the food. Sad. Probably the worst chipotle I've ever been to. read more

Placed an order on line. When I arrived, their lobby was closed so I had to sit in a line that wrapped around the building twice. Not worth my time. Last time I'll be ordering from this place. read more

This place used to be good. When it first opened, there was a struggle with making food on time for online orders and pick ups. A few months later things started getting better and the quality was consistent for quite sometime. My wife and I and our two kids come and eat at this location every single weekend. My last two visits have been disappointing to say the least. Last weekend the rice was overcooked to a point where it was doughy. I took the bowl back to the store and I was offered to remake it but I just didn't wanna eat Chipotle at this point and asked for a refund for the bowl that was messed up. The employee said they couldn't offer a refund as it was an online order and I will have to request that online. I did reach to Chipotle online support to only find out I was chatting with a bit. Next weekend, I went there and I asked for a chicken quesadilla and to my surprise, I was allowed to get it only through online ordering. I couldn't just go to the store and order chicken quesadilla anymore. I guess if they don't wanna sell it, I won't buy it. Very strange decision by the management. read more

Never worth ordering from ever. I ordered through the app and I drive all the way from work to pick up my food, only to be told they had no ingredients left to make my food when I show up. All I got out of my whole order was a burrito with rice and chicken. I ordered a burrito with cheese, chicken, rice, guacamole, and sour cream- as well as chips and guacamole. I received no chips and guacamole nor did I receive a burrito with hardly anything I asked for. All they did to compensate me at the window was give me a torn piece of paper with a number on it to call customer service to refund me. It's very clear that the employees do not care at all about customer service or doing the right thing. Customer service was very unhelpful as well. I suggest not visiting this location unless you want terrible customer service and employees that couldn't care less. read more

My third time at this location and it was phenomenal, all staff was pleasant (and extremely busy) food was fresh and hot. People need to understand that we're in a pandemic/ recession and nobody wants to work. Give credit to the ones that show up! If you've been in the industry or are a business owner you can relate. Respect the staff that came and have patience, maybe give a tip or at least thank them. It goes a long way.. read more

Just a little over a week from their opening we decided to try our new Parrish Chipotle. It was one of the best meals from Chipotle we have had in ages! The mobile order Chipotlane was long at 7pm but we got through it no problem. Service was friendly and attentive. We will definitely be eating from this Chipotle again. read more

Workers are rude, inappropriate and unprofessional. Safe to say I have never had a pleasant experience here. 2 instances: Once I ordered through the app for pickup during my 30 minute lunch break. When I arrived, I asked for an additional side (which is free) and was rudely told that I would be charged for this and I was told I had to come inside. When I went inside I had to wait in the line just to receive the side which was in fact free. When I returned to my car I looked inside the bag to see they also forgot my chips and drink which I had payed extra for. I went back inside and asked for these items and the same Drive Thru worker told me that these chips were not included. Luckily another kind worker gave me my items without hassle. When I left, it had been a 30 minute trip which I was trying to avoid by ordering ahead. Just to begin to eat my meal and open the container to see that the portions were roughly half the size it should be. Second instance is when a worker made an extremely inappropriate comment towards my boyfriend. This specific worker has been seen at work using a vape as well which is extremely unsanitary and hazardous. The service here is unprofessional and they really need to hire new management or correct these workers. read more

HOT and ready chips! So easy placing my order online and picking it up through the drive thru. highly recommend if in a rush/not wanting to go inside. read more

Even though people were being rude the employees were so kind and trying their best to serve you. My food was delicious and I am happy there is a chipotle in this area! read more

This is the first and last time my husband and I, will ever visit this establishment. Very chaotic coming in and long line. Most tables are high top and we wanted a regular table. Only two, but we got one. Very industrial looking in this place. Now for the food. Really not so good. My husband ordered the steak burrito. They placed very little steak on his order and it was grisly. He ate about a quarter of it or tried to. I had the bowl with chicken. It wasn't the worst thing, but it was spicy. I will say my chicken pieces were very tender, so I didn't hate this lunch. However, we also ordered the queso and their chips. This was complete garbage- funny tasking cheap queso and the worst stale chips on the planet. To top this all off, this is not fast food pricing. Very expensive for what you get. This establishment is not clean and drink area not cleaned up nor is the condiment area. There had to be at least 10 employees behind the counter. During our stay, the cash registers and the app went out, so employees were scrambling around and no food could go out. Heard them all saying can we go home now. What a travesty of a restaurant. Never again, sorry. Taco Bell looks better than Cipolte, and I can only guess since I haven't tried that either. read more

i ordered a stake bowl with white rice, corn,sour cream and guacamole but they have the the wrong thing after my Uber eats

first time in this location. not impressed. we each had a bowl. mine was steak. didn't get very much steak at all, comical for $12! what steak I did get tasted like a salt block. same with hub's chicken. one large soda and one bottled water, total $30!!! The chips were way less than what I use to get, and they were stale! go to sit down and every table was dirty! this nastiness had to have been sitting there for hours! when i tried to get the guys attention (who gave us little food) he ignored me. finally got his attention for him to please wipe the table and then didn't want to do it correctly. I should have brought my Lysol wipes! total ick! then as i watched him prepare other customers orders, they got nice size helpings! those of his color def received more for their money than we did! we work long hard hours for our money, they will never get a dime from us! it's a vacant lot as far as we're concerned. read more