This area has to be ghetto AF cause before I even walked into this place I was accosted by a man to purchase his shitty music on CD of which nobody in this modern age has readily a CD player to even test out if he's selling a blank CD to scam you or if it really does have music on it. After dealing with the shady character making it clear I'm no punk, I got my food. This is your typical chipotle joint but I did like that they had nice seating to dine in. It wasn't cramped seating or high tables like these locations have in NYC. This spot was actually nice once you get past the shady characters sitting out front. read more

Convenient location in a strip mall, plenty of parking in front and alongside, quick service (with larger scoops), and a self-serve drink station featuring Coca-Cola brands and Chipotle's trademark fruity drinks. Inside is noisy like the rest of their stores. read more

Chipotle Mexican Grill - Drink bar - Mexican Near Me - Greenbelt, Maryland

I eat and order here oftentimes while I am at work. I ordered here online for pick up. Last Friday, May 3rd. I ordered a steak burrito bowl with extra steak. However, when I got back to work and opened my bowl, there was no extra steak. I tried calling the restaurant but was unable to get anyone on the phone. So I just sucked it up and left it alone. Fast forward to today, I ordered the same thing, but this time, I checked my bowl before leaving the restaurant, and again, no extra steak. So I explained what happened previously to this nice young man by the name of CJ and he explained that they had new employees who were working in the back making the online orders and that they were still being trained. He did give me the extra steak. Although the food was fresh and good both times, the restaurant was clean And CJ was very friendly and accommodating. I could only give 3 stars because they need to do better because not everyone has time to return to have their food corrected. read more

Chipotle Mexican Grill - Steak burrito bowl. - Mexican Near Me - Greenbelt, Maryland

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Please be careful ordering food from this location especially if you place an online order. Based on current employees, their managers: Elsa Sandoval & Cindi Montecino has instructed the employees not to add in extra if the customers made the request to add extra. Second, these two Managers are discriminatory towards their employees who are not of Hispanic Latin, Spanish origin and does not speak Spanish- most of their employees are of Latin, Hispanic, Spanish background. They are known to call these employees "Gringas", single them out, and speak to them in condescending manner. They create a hostile work environment for these employees. The statement made by Laurie Schalow is incorrect based on Chipotle employees: "There have been no changes in our portion sizes, and we have reinforced proper portioning with our employees." One of the best ways to tackle this would be to have a Digital Kitchen Scale to make sure customers are getting what they are paying for and there wouldn't be any inconsistent portion sizes. Above all, stop discriminating based on ethnic background and age by stating they are "young and naïve". read more

It's called FAST FOOD! It took 2 people to fix 1 order then they just let the line build up before now handling to go orders. They got 2 stars cause it smelled good in there but looking around it was dirty and most areas needed a wipe down! They need older management present! read more

A bell pepper sticker was found in my food. Makes me wonder if they actually clean the vegetables beforehand. Definitely won't be returning. read more

Chipotle Mexican Grill - Bell pepper stick found in my food. - Mexican Near Me - Greenbelt, Maryland

I ordered Uber eat on my phone. My steak turns out to be chicken and missing cheese or sour cream. Both bowls got black beans but only one should have. BTW the rice is not fresh and everything taste nasty! Warning!!!!!!!!!!! Please never ever order Chipotle at this place! Big F read more

Chipotle Mexican Grill - I ordered steak but it is Chicken - Mexican Near Me - Greenbelt, Maryland

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Similar to the conundrum faced by Indiana Jones in recognizing and selecting the right chalice as the Holy Grail, locating the Chipotle with the freshest brown rice, carnitas, steak, peppers & onions, sour cream, and guacamole, can be daunting. Although this Chipotle, located between the turnoff for Lake Artemesia and the turnoff for Beltway Plaza in Greenbelt, Maryland, does not guarantee health and long life like the Grail, at least as far as I know, their entrees will whet your appetite and induce you to return over and over again. As with all Chipotle locations, the food is assembled in fast casual cafeteria style. You need only to begin by choosing cilantro lime rice or brown rice, a burrito or a burrito bowl (without the doughy shell), and you are well on your way to achieving your own smaller stakes quest for culinary happiness. read more

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This Chipotle is horrible. Avoid them at all costs. They often miss items on delivery or pick up. Their portion sizes are half of what other Chipotles are. Beyond that, they literally do not give a crud if they screw up your order ("call Chipotle"). Buyer beware. read more

Chipotles are pretty much the same wherever you go. It's not a bad thing. It is what it is! This location during lunch, like many, is busy. If you don't already know, use the app and order ahead. I picked up lunch here today. I ordered a salad. There was barely enough lettuce and less chicken I'd get in a burrito bowl. I did get free chips so I guess that somehow evens itself out??! Maybe?! read more

Best Chipotle I've had in a while. I came in and ordered before the lunch rush and the staff were very friendly and quick. Restaurant was clean and organized. read more

Five Yelp stars for excellent customer service at this Chipotle location. I was running in to get carry out and there was a line, yet I was only in there about 5 minutes. The servers were fast and efficient. They were also masked up and hair tied back in a sanitary fashion and not checking their phones (see my previous Chipotle in Lutherville review). I got an extra surprise at the checkout by Lorenzo (I think? It was the name on the receipt, but you can't always be sure that is who actually rang you up). He noticed my badge when I took out my money and he offered to give me a law enforcement discount, which I really appreciated. What did I order, you ask? Same. As. Always. Chicken Soft Tacos with salsa, cheese, sour cream and lettuce! Lettuce now talk about the other order I placed. Chipotle has a new plant based Chorizo. It was good consistency and texture, spiced like Chorizo, and not overpowering on the flavor. Mixed in a bowl of brown rice, black beans, lettuce, and corn salsa..................not bad! We're used to the sofritas, but this new pb protein is pretty darn good. And, did I mention the amazing service? read more

Chipotle Mexican Grill - PB Chorizo Bowl - Mexican Near Me - Greenbelt, Maryland

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This is what I ordered but when I picked up my food it's was chicken. I've called the restaurant twice and no one has picked up. read more

Chipotle Mexican Grill - Mexican Near Me - Greenbelt, Maryland

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This was a quick stop while in the area. I really wanted to try the cauliflower rice in my burrito bowl. I have been doing a low carb diet so was quite excited that this option was now available. I thought the cauliflower rice was too salty. I've been drinking lots of water the rest of the day! Other than that, I liked the cilantro and lime flavor. I'll definitely try the cauliflower rice again. Maybe it was just this particular batch that was too salty. read more

Don't ever do a delivery from this location. They will leave out ingredients and the food is TRASH. It's as if the store doesn't care about your order if it's a delivery. They don't have an option for the dressing. Don't know why. The bottom line is don't order from this location unless you want the worst meal ever. I have purposefully queried others that I work with and the same has happened to them. This location is horrific if you are doing a group order. They will fcuk up everyone's order and the manager doesn't care. DO BETTER CHIPOTLE. read more

I ordered online and get my chicken bowl home and it has two or three little pieces of chicken!! WTH Chipotle! You need to do better!

Cool location quick lines and plenty of parking nearby. I do believe they have never ran out of anything so that's a plus. They staff was friendly and there wasn't an overabundance of noise. Perfect for a grab and go meal leaving Greenbelt Station read more

Honestly shout out to this Chipotle location. Been coming here for years for lunch during work. They're always quick and I've never had an issue with my order. The portion sizes are HUGE. Keep it up read more

This is the best chipotle I've ever been to. The food is always seasoned well, the staff is friendly, when there is a line it moves quickly. Every bowl/burrito is consistently good. read more

I've been coming here for about 8-9 years now and the food and service had always been consistent. It's actually my favorite and preferred Chipotle in the area. read more

Dropped pass this location late night Wednesday February 19, 2020 at around 10pm to grab something to eat. I ordered the steak bowl for myself and the chicken bowl for my friend. They didn't have the roasted chili corn salsa but they were super apologetic which was surprising because the chipotle by my house lacks customer service. read more

This place was EXTREMELY unprofessional!! The workers just rush you out to talk with their friends. It's evident they don't give a shit. read more

I enjoy my chicken burrito bowl everytime. I don't go to this Chipolte often but service is usually fine and food is good. I did note that this time the server who starts you off just throws the food into the bowl. It's like he was very rushed but there was no one else in line. Just seemed a little careless to me. Thats why I'm only giving 3 stars. Otherwise all was fine. Once again the chicken burrito bowl hit the spot. read more

I have been to this location several times and each time the rice is harder and harder. Please please please fully cook the RICE!! I know I will never be back to this location Because it costs too much to purchase a bowl and you have to crunch through the bowl or throw it away which is always my choice!!! read more

Vlad was amazing! It was my first time at Chevys and he made it an amazing experience. We came to celebrate my daughters first day of school and he made it so special! From recommendations to food and drinks everything was perfect!!! Will definitely come back and request him!! Thank you so much Vlad!!!! read more

Food was pretty standard but their lack of time management and inefficiency balancing walk ins and online orders during an off peak hour (3pm) has led me to this review. I stood in line with just 3 people in front of me. But it took at least 10 minutes for the person in front of me to even complete their order to get the line moving. As I stool online for 25-30 minutes, I watch the link behind me, go from 2 people to 12 people wrapping around the store. I still hadn't even gotten to the front to order. I paid for my food before my order was even complete (because they had moved several more online orders in front of me) and I bagged my own food because honestly they look like they needed the help and it was one less thing I had to wait for them to do. As a walk in customer, I should not spend more than 30 minutes in a fast food establishment unless I'm dining in. read more

Love love love this chipotle ! Service is always fast and friendly! I got a burrito yesterday they put just the right amount of food! Some locations let the fajita blend(pepper and onion) sit too long and they get hard, but not this location! Always fresh! read more

Man, Chipotle is just not the same anymore. This was my first time eating at a Chipotle in a while, for various reasons with one being their health scare. Maybe I've been away too long, but the food is just not as good anymore. I ordered the bowl-salad with chicken, black beans, veggies, chips and guacamole. The only thing that was good to me was the guacamole. This particular location is hit or miss with service. I haven't had any major issues, but I've witnessed some major attitudes given to customers. Also, depending on the server, they are not as generous as they used to be. In one instance, I ordered tacos and asked for corn salsa and they literally dropped about 3 kernels of corn on each taco. Though it was comical, I had to put a little bass in my voice and demand they give me more; which means a lot coming from me. They also give very small amounts of salad dressing in their containers. I mean, I get it. It's a business. But, you almost lost the business, so treat the people right and show that you appreciate the loyalty! There are a lot more good options these days, so I don't think you will miss out on anything if you skip out on this Chipotle. read more

This specific chipotle give you less rice or no rice at all. Or leave out a topping if you order delivery. This has all 3 times and each time I have to get my money back. Smh. You can't barely find the rice in my bowl this time read more

Chipotle Mexican Grill - It's no corn and barely rice. - Mexican Near Me - Greenbelt, Maryland

I'm writing this review in support of this Chipotle location out of appreciation. I just moved out of the area and am now in the vicinity of the worst Chipotle I've ever visited (Bowie Town Center). I now realize that the speed of service,customer service, and the consistency of this location is golden. The last time I visited they had specific staff working on online orders in the back. read more

I am very disappointed on the service or serving of food. I waited in line watched them pile chicken on the orders in front - when it was my turn they scooped one spoonful after I watched the young lady put three spoons on the other orders. I asked for more, she ignored my request, I asked again, she ignored I went with the rest of my order of corn, harbenero sauce- she scoops the hot sauce, I said that's okay I wanted the the habenero and said I also asked for more chicken and she said that will be extra... okay. I am watching to see if they charge extra for the guy in front of me... NO Extra charge. Ring up my order $2.50 extra for the extra spoon of chicken. KEEP it!!! Not only did she put the wrong sauce with no apology but was rude - ignoring my request. IDK maybe chipotle's don't need customers to survive in the restaurant customer service business. read more

On two separate occasions we've ordered online, and when we get there and it's not ready, they claim someone "stole" it. Either a sloppy location, or a den of burrito crime. read more

Very busy location, but one that has a full staff and balances orders between online and walk-ins. Sometimes there's a wait even when you pre-ordered and have a cushion of time between the order being ready and you picking it up, so plan on a little extra time. Associates are friendly and maintain a full service line of ingredients, even in the half hour before closing. read more

I've always had great service and great food from this Chipotle! It was always fun to go dressed as a burrito on Halloween in college!

Going in person is never a problem. Its when I order from the app. The leave something out every time and when you call all they tell you is to report it to corporate. read more

I wanna give this store a good review. I've visited this location many times and never had a complaint. Today was different. I got a burrito bowl. As I got a fork of black beans, something very hard and kind of metallic tasting was in there. I spit it out and it was a tiny black rock. I wish I would have took a pic of it. It kinda freaked me out but also I needed to tell them to pull those beans from the line. I spoke to the manager and he immediately proceeded to give me a refund. I'm thankful for a refund, but he didn't seem to care there was a rock or some extremely hard object in their food. I asked him if he was going to pull the beans from the line but he just said oh we will have to look at where we got the item. It really sounded like he didn't care at all. That's my main reason for the low rating. read more

Online order was on time during a last minute Sunday lunch peak time order! The place was hopping with customers but they kept the line moving smoothly. Our order was fresh and perfect and the service was very friendly from the time we walked in the door to receiving our bags. Parking was open and no problem. With such great service and freshly ready food, we wIll visit this location again! read more

Great job team! I go every Tuesday for tacos and their on point. Thank you so much for your hard work. Margaritas baby

I ordered from this restaurant yesterday 02/21/20 and we ordered on the app. My sister got a vegetarian burrito and I got a burrito bowl. As she lives across the street we ordered pickup and went back home. The burrito bowl was fine a little skimpy on the main ingredients but well topped with the tomatoes and beans to make up for it. My sisters burrito was fine though also skimpy on the main. When we went to pick up it was there and all and all we have no complaints about the food. The actual dining area could have been a little cleaner as there was a puddle of something and some trash but it was pretty packed and could have happened a minute before we came in. If you go here and don't want to wait I highly suggest the pickup. If we wanted to eat in there it wouldn't have happened as the tables were full. read more

I love Chipotle, but after seeing what a staff did at this Greenbelt location, this makes me question the entire establishment. This staff was highly unhygienic; continuously wiping the dirty counter with her gloved hands, then without changing the gloves picks up lettuce and cheese to place on customers' bowls. The manager was there, and to all of them it was normal. If anyone ever gets food poisoning or a case of diarrhea after eating from this Chipotle, well now you know why. Sometimes people are too busy chatting it up with friends on Chipotles' long lines, that we do not catch these types of disgusting staff habits. The sanitary thing to do is either have paper towel handing for the staff that they can use to wipe the counters; wiping counters with your hands, then touching food that people are about to eat is not sanitary. Or have utensils to serve all food items. read more