The employees were very impatient with every customer and were rushing to the point that I was unable to finish giving my order and the staff put the lid on my bowl and kept pushing it ahead before I was finished. I asked the girl if she could put lettuce INSIDE my bowl, since I didn't have a chance to complete my order, and she put it in this small side cup. I'm very disappointed in this service since usually I don't have issues here. I strongly recommend management of this chipotle to train their employees to take more time with customers and have more patience and consideration in the future. read more

STEER CLEAR OF THIS LOCATION. Placed on online order (Highly recommend you don't do that either) and had my roommate go pick it up with my credit card. First off, when you place an order, you can only do a group order with an account and I didn't want to do that. Well that effed me up in the long run because of supposedly Door Dash had an order for the same name and they took it....WTF. I had to screenshot proof of everything to send over to my brother so he could send to the roommate. After 15 minutes of calling someone finally answers and gives even more BS excuses. If there was another Jorge picking up food, how would they know which order to remake? That's just it, they wouldn't! Totally disappointing!!! read more

We were to chipotle today and our order did not have fajitas. My mom went to ask for them and the person that claimed to be the manager claimed there were no fajitas.. there were some but they refused to give them. The "manager" became extremely rude and hostile and when asked her name did not provide it nor did any of the other employees - they then went and hid in the back.. This is a poor representation of this business. read more

Paid good money for order #413 to go meal. Disappointed about food falling out of the bottom of my serving container. Call restaurant to ask for a refund or new meal. Their reply was since I picked up meal in store a refund was not possible, only for online purchases. Who wants to drive back to Chipotle for a refund or replacement after driving 5 miles back home. I'll just post a bad review and ovoid the establishment all together. Poor customer service. read more

The portion sizes were small for the price it wasn't worth it at all my bowl wasn't filled up and you know it's bad when they don't even add that much lettuce smh read more

From my vantage point, it is an above average Chipotle. Why? Nobody ahead of you. On a Friday night at 6 o'clock, there were a total of 4 patrons, none on line. Sorry to say, I can't imagine this Chipotle staying in business very long. Apparently the competition in a mostly hispanic town is too great. Like opening a Panda Express in LA's China Town. Not the best business model. I tried the soon to be gone, brisket today. A brisket salad, with no drink, no guacamole, no extra beef, was $11.09. If I had ordered extra brisket, gauc and soda, I'd have paid $20. Brisket is a very cheap meat by the way. I wish this Chipotle well. read more

Do you see any meat in this dish? Not hardly because I ate the three forkfuls of meat! This is really sad! I promise Merced's chipotle is the only one who thinks they own all the meat and it's coming out of their pocket ‍ If you want to keep this business going chipotle, start adding meat with the rice and the beans! read more

Chipotle Mexican Grill - Mexican Near Me - Merced, California

Food is Always good! Staff is very welcoming and very friendly! Never have any problems finding a clean spot to enjoy my food. Management is great and always fast resolving issues! Bathroom is always clean! No complaints for Chipotle in Merced! They meet every expectation! read more

Chipotle Mexican Grill - My beautifully designed bowl! - Mexican Near Me - Merced, California

The proportions were very small. Did not add more even after was asked to. Device was really bad I went in and it was a girl who served us and she didn't even fill up half of the bowl read more

Terrible customer service, extremely rude and impatient. The food is good, but they really need to work on their customer service.

Chunky White Rice ?? Why Stale and Salty Chips ** Good Chicken and Good Black Beans Please Offer an email to this Manager Inside the Music was Too Loud !! read more

Chipotle Mexican Grill - Chunky White Rice ?? Tasted Old !! - Mexican Near Me - Merced, California

We came as a big group and right when we walked in the door the employees were not happy. They made a big deal about it to everyone working there. To start they said whatever we have out now is all we have left. No guacamole, no asada, no chips. Keep in mind we came in 3 hours before closing. The people that got their food said it tasted terrible and threw it away. read more

The manager Christina is rude and disrespectful. If you ask for more toppings she doesn't add them and closes the bowl while your talking. They belittle you so much, don't go here. read more

I always come to this Chipotle and I always had great experiences but yesterday and today were terrible. Yesterday I came to Chipotle and they didn't even have Barbacoa like come on and I asked if they would be making some later on the day and they denied why would you not be making Barbacoa? You guys know that many people come here to eat for lunch? It just doesn't make sense and it wasn't even late it was just 12. And today I decided to come again to Chipotle to check if they would even have Barbacoa and they did but very little and I got like barely any and the lady there was extremely rude. She put barely Barbacoa on my plate then she proceeded to get mad when I asked for more even after she had asked me if I wanted more then she proceeded to that they didn't have more like if you didn't have more than why would you be asking me it just doesn't make sense. She got so mad at me and started yelling at me which is unacceptable. You guys have to look into the details before hiring people like those I was just trying to have a nice lunch, but it was absolutely ruined with her attitude, not also to mention that she threw my quesadilla and it got all over the place including the sour cream. This is unacceptable especially because I love Chipotle this feels so wrong. I always loved Chipotle and always will. It's just you guys have to also understand that the service was absolutely and unacceptable. read more

I come to this Chipotle often. 9 times out of 10 the service is great; I rarely get a negative/rude crew member. 9/10 the food is great; every once in a while the chips may be stale or the steak chewy. I have a very particular order when I come here. Bowl to go brown rice, black beans, steak, the green salsa just the juice and very little, sour cream, extra cheese, and chips. The only time I get a little annoyed is if the crew member doesn't listen about the salsa and just globs it on. I am currently in love with their Carne Asada very tender and delish. 9/10 the restuarant is clean. Most of the time I walk in after they mop. The dining area seats 30. There is out door seating for about 10. I have personally never been here when its crowded and I usually take my order to. Overall one of my go to places in Merced. read more

Chipotle Mexican Grill - Steak Bowl - Mexican Near Me - Merced, California

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Probably the most well oiled restaurant I've ever seen. Everyone acted like professional chefs, the whole place was perfectly clean. Every little detail was immaculate. Give these folks some bonuses. read more

Always a good spot to get decent healthy food. Foods always fresh. I love the new smoked brisket, so good. For those that call chipotle non Mexican you are certainly right, I just go because the food is good and this place always has great staff. read more

Food is pretty hit and miss here they either have everything available or only enough stuff to make half ur bowl and still charge u full pricing. Also host named LAUREN has very bad customer service skills and a bad attitude. Definitely needs to be on dish duty and not on a register giving bad attitude. read more

I Chipotle and the excellent customer service they give. Raylene is so nice and helpful and she is always super friendly.

Love their bowls! The cashier named Brittany is awesome, she's so sweet and very friendly. I had a great experience and will definitely be coming back. read more

Chipotle Mexican Grill - Mexican Near Me - Merced, California

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This place when I first tried it was bomb!!! And clean!!! Last wk took my kids for dinner and this place was awful and disgusting the tables were dirty and no one of the employees bothered going around cleaning them or even wipping them down you could see other people's food all over the table!!!! And rhe food was nasty I wanted lettuce they were out, I wanted broke rice they were out, I wanted avocado and guess what they did have any!!! Like what the heck so what the heck due you guys have then????? I definitely will not be coming back!! Sorry it's just sad and nasty how your manager doesn't even care if this place is being taken care of or even the inventory.... read more

I'm wondering when it became normal for the manager of one of your restaurants to be smoking weed on her break. Merced location.

My husband and I have had good food from this location the multiple times we've stopped here. My main reason for leaving this message though is to ask that the people who make the chips there NEVER LEAVE! I went to the turlock Chipotle the other day and the chips were blah. Came back to the Merced location and they were so much better! #saltychipsarelife! read more

I've never been to a bad chipotle until now. The chicken was SO spicy that my child couldn't consume her chicken quesadilla. My mouth was on fire after trying it. My burrito bowl was disgusting and had a big pool of liquid at the bottom. It was soggy and the fajita vegetables taste like they're cooked in sugar. Very disappointing. read more

Chipotle Mexican Grill - So much liquid in the bottom of my soggy bowl. - Mexican Near Me - Merced, California

Do not order online there system sucks I had 4 orders I did online and the orders did not go thru the system but took my payment so when I got there I had to litteraly say each order one by one veary frustrating they need to fix that will not be going for a whiel.. read more

I got the chicken burrito bowl with double meat. I feel like it's worth getting double meat if you want to last for a long time. I knew I was gonna have a late dinner so it got me filled me up well. It was $2.25 extra I believe. Also shout out to the employees working opening shift on Friday June 29 2018. They apparently had a lot of burrito bowls to make (maybe door dash or someone ordered a lot in advanced ) but they still were super positive and I didn't wait any time. Excellent experience read more

Chipotle Mexican Grill - Chicken burrito bowl with extra meat - Mexican Near Me - Merced, California

I went in during lunch time. I was greeted by Gisele - a nice girl + was super friendly. I ordered a chicken bowl. The portions are really small compared to other chipotles. I will say I have ate here before and my stomach was super upset after. Needless to say, it was the same after eating my chicken bowl and it's only at this location that it happens at. Definitely lost my business and won't be returning. read more

I got food poisoning from here last night. I didn't enjoy my food very much to begin with, it was dry and i tasted as if it was old. I ate at 5 pm then i woke up at 4am with food poisoning & now I'm suffering all day. I got the plant based chorizo, I'm not sure if they're not storing it at a high enough temperature or if it's sitting for longer since it's a plant based option. read more

Stood at the counter waiting to be helped for about 10 minutes while the workers ignored me in an empty lobby, I interrupted my way into a conversation with an employee and was told my order still wasn't ready despite being sent a confirmation email that it was. Then the employee realized they were incorrect and tossed my order onto the counter without saying a word. Not only that, when I finally got home and opened up my food, my order was completely incorrect. I ordered 3 pollo asado tacos with crunchy shells and was given steak tacos with soft shells. Won't be coming back. read more

My Fiance and I called and asked where they Where Located. Vargus Who Answered gave a very hard time And very disperectful. I called three times and asked for the Manger or Supervisor of the store. He answered the third time said he was . Even asked her if she thought it was a joke. All we heard when we had Vargus was on speaker phone was just Merced Ca. All we where calling was to find out the location, to see if they Deliver. Witch on Google said they did. We never had any problems with Chipotle until now I will never spend a Penny there again. read more

The manager Vargas is A manager I've ever encountered. She was disrespectful and had no regard for anyone else but herself. The food was So disgusting and old in the meat was chewy please corporate check this store!!!! read more

Been in bed all day because of food poisoning from the burrito I bought yesterday. Woke up at 3 in the morning with stomach cramps which eventually led to vomiting and diarrhea. Maybe need to be retrained about cross contamination and infection control read more

First time at this location but I came for my usual quesadilla with steak and white rice. I was told they could not accommodate my request. Why? Any other location makes it with no question and I am charged for a burrito. The burrito maker had started making it for me before the manager told her she could not make that then TOSSED the food away!! Never again Chipotle. You have lost my business. read more

I loveeee chipotle! The bowl is bommmmbbb Steak-cooked just right and flavored well Chicken-plumped and tender Black beans seasoned well and cooked right Brown rice is my fav even though the white rice is just as good -locations pretty clean Lots of parking Hit or miss in friendly staffs read more

AMAZING! I literally get chipotle like twice a week because I'm obsessed. Also excellent customer service. NEVER disappoints me. read more

I saw the add on tv for the new steak bowl, looked well seasoned, tender and beautiful. I ordered and it was not only cold, laying on about 10 pieces of lettuce leaf's and definitely not tender . Horrible!!! I rarely write a bad review but this was such a disappointment and very costly. I won't be back. read more

I love coming here for lunch or dinner! The food is amazing and Kevin at the cashier is always very friendly and goes above and beyond to make sure everything is perfect! The environment is always nice and clean when I go in. Such a pleasant experience every time. Highly recommend! read more

Thursday August 18,2022 @ 2:50pm. I went inside to place a order i have placed with them for the past year. As i go through my weight loss. I order a steak bowl normally. Today, i requested a double protein stea & chicken. Since I can't eat it all at once. I get condiments/sides on the side. Such as salsa, sourcream, cheese and lettuce. Today I was told those same condiments/sides that I had not been previousy charged for. For the last year. Would now be $1.00 each. I told them no thank you. They just lost a loyal customer, who frequently their establishment two to three times a week read more

Everybody knows chipotle. But on this particular visit they killed it! Everybody working here greeted us as we came in and moved through the line. The burritos weren't sloppily rolled, in fact I got all the way to the bottom without anything spilling, no soggy bottom dirty diaper kinda situation. Kudos to the chipotle squad! read more

Chipotle Mexican Grill - No dirty diaper here! - Mexican Near Me - Merced, California

I just went a couple of times this week for the first time at this location hoping the experience would be better than the first. The young lady up front was very kind and courteous which was nice but looking around the restaurant trash cans were overflowing, tables were dirty when I got my burrito I bit into it in the car and literally every part of it was cold! The steak I got reminded me of jerky treats I wouldn't give to my dog, dry and hard;(BOTH visits, come on!)The rice was hard and crunchy in some parts. Overall this was an unenjoyable waste of time. My grandmother and I ended up throwing both of our meals out and getting food elsewhere. Absolutely will not be coming back. I guess this location is a miss read more

Chipotle Mexican Grill - Mexican Near Me - Merced, California