This place used be awesome. Recently in the last three months they began shorting me on protein, rice, and beans. The staff have rude attitudes and are sassy as well. Other than that it's a pretty standard Chipotle. Clean dining area and floors. Utensils, straws, napkins, etc are always stocked. It could be better and should be better. The Tucson locations in comparison give almost double the portions I've received here. read more

Non Mexican Mexican food , this is Mexican looking bland food that has the appearance of something delicious yet has absolutely no flavor , if Mexican food gives you heartburn and you like how it looks only this is the place for you read more

I haven't been to this Chipotle in over ten years. In a town with very good taquerias, it's surprising that a California-based casual Mexican fast-food place opened here and is still doing well. I walked in Tuesday mid afternoon. There was one other couple besides me and not busy at all. Service was fast and efficient as I ordered a chicken burrito with brown rice, pinto beams, cheese, lettuce, pico de gallo. It was a big burrito and I ate it all. It was tasty and mild. I sat against the window as I don't like high-top tables. I wanted to charge my phone, only to discover there are no AC outlets anywhere in the dining area. Thus is a tactic to keep people from loitering. One thing I do like are the four choices of organic cane-sugared flavored sweet drinks. I had originally ordered iced tea, but they were out of tea so I explored the four flavors: Lemonade with tumeric, Watermelon Limeade, Manderin aqua fresca with cardamon and turmeric (my favorite), and Berry agua fresca with strawberry, pomegranate and apple cider vinegar. There is an outdoor patio here that is mostly shades. This place does a lot of to-go meals. read more

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Service was great & friendly. I always get a veggie burrito. This time the rice a bit undercooked, crunchy actually which to be honest ruined the whole thing. Just watch the rice in the future guys & gals thanks!! read more

If no stars could be given this location would get it. After coaching soccer we took our kids to chipotle. My son is diabetic and chose an avocado salad. I got a bowl with carne asada. My husband and daughter got food as well totaling almost $50. What I thought was a hair I pulled out of my food and turned out it was the antenna of a small locust with the body still fully intact. I dropped it on the table and immediately and asked for an employee. He saw it and said he would get a manager. I ran to the bathroom as I was about to vomit. Upon returning the manager was verbally abusing my husband in front of our kids for his request for a full refund. We simply wanted to take our money and go elsewhere with no plans to return. No one got more than a few bites in before the insect was pulled out of my food. The manager had pulled a sly one and disposed of the locust while I was in the bathroom. Then gave my husband $11 and some change. He explained we can't trust any of the food after what happened and quite frankly aren't sure we can eat anything now. We explained our sons health condition which she didn't seem to care about at all. Though she admitted to the police that the insect was there and told the officer it "may have been part of the lettuce" (Due to the outrageously unprofessional and concerning conduct from the manager who when asked told me her name was Katelynn (may or may not be her real name) and refusing to give us corporates number when asked after it was clear we were not getting any resolution from her we were forced to call the police to intervene as she was getting in my face and posturing as if she was about to strike me) We got a tag number for the report from Officer Hall with the Sierra vista police department who kindly explained to the irate manager who got in my face yelling and mocked us with her staff in the kitchen in front of the cameras and in view of other customers that the establishment having bugs in the food is a health hazard and code violation which will need to be reported to proper authorities. Please be careful where you eat and double check your food before eating it. This was a very traumatic experience for myself and my family. My son is still very upset and we almost couldn't get him to eat anywhere else. My husband and I still can't eat and my stomach is still heaving even while writing this. Chipotle please retrain your management and employees on proper hygiene and workplace conduct. Edit: still puking and dry heaving. Food poisoning??? read more

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I went there today with my mom and they hadn't even been been open for an hour yet but the young lady working on the line decided she was gonna be extremely rude and nasty when my mom politely asked if they had corn tortillas instead of flour. it was very upsetting seeing my mom be treated like that for no reason at all. Her other two co workers on either side of her also took notice to how rude she was being. I understand that everyone has bad days and Ive worked in the service industry whole life but that was completely out of pocket and if she keeps it up, one day she's gonna try that with the right one and f around and find out. read more

standing in line at this moment. they are out of small tortillas for kids, and will do nothing at all to accommodate it. seems they can't cut a large tortilla in half! unwilling to help at all, and not nice about it. they are lucky they are the only location in 50 miles. read more

It's fun of the mill fast food with Mexican stylings , really shaped out nicely after their e.coli problems. There's a dime of Mexican places in town but if you're visiting SV you could do much worse. read more

My husband and i were wondering why we never eat here but we definitely remembered why tonight. We have been to many chipotles and used to enjoy it but things have changed. This location in particular has given my husband food poisoning not once, but twice to the point where he is just hunched over and sick. They need to make sure they are temping their chicken before pulling it off the grill or heating mechanism because its potentially causing people to get sick. Its either that or people not washing their hands (norovirus) My food was good i had the steak , i liked the flavor and i dont have a massive stomach ache like my husband does. He seems so miserable now. I liked the taste of the steak and guacamole and my bowl was nice ; I just feel bad for him which makes me think its something to do with the chicken, which is unfortunate because we wanted to like it . Edit: i got queasy and sick too read more

Do not patronize this place. We were here picking up a mobile order just like we had two days earlier. When we opened the door two employees screamed at me telling me I had to wear a mask to enter. It was the Arizona law, which I checked and is not. They were extremely rude this was at around 1 pm today. If they now require masks be polite and do t scream at patrons. Be nice. And don't say something is a law ( the small sign on door which saw after the fact said "the state" the employees said Arizona) when it is not. They should either get employees that are nice or close ! read more

1Dec. Lunchtime crowd and craziness yet spot on with great service, hot food... cooked well. Congrats to Caitlyn and Donna. Great crew. Friendly. Efficient. Fun. No complaints. read more

So I've never had chipotle before and I can't recommend this one to anyone my burrito was cold an not tasty I usually have heard chipotle is a good place to get great Mexican food but this really put me off the really good part was the chips an salsa I wish they put more salsa to enjoy but I only got one little tiny to go container which had a wonderful flavor but not enough to go with all the crispy chips I had the guys behind the counter seemed tired an not functional and definitely not interested in how my burrito was goin to turn out but we're still friendly I hope next time it will be a better experience read more

Very good fresh food. Love the flavors of the chicken, rice, guacamole and pretty much everything I have tasted read more

Chipotle Mexican Grill - Mexican Near Me - Sierra Vista, Arizona

All chipotle's are the same to me.. except this one makes people sick. Ive never been a fan of this establishment. I can think of several other chain locations I'd rather put my money into. This is expensive for what you get or compared to the authentic alternative. You can get burritos, basically a salad, i think quesadillas. I think this spot is trendy more than anything. Out of the 10 trips i made with my classmates to this place, i only got food with them 2 times. I'd rather not eat vs buy food from here. read more

Worst Chipotle we've ever been too. Old food? Thick dried out beans from being left to long. My son got the beans and they tasted bad. I got them also but I was like whatever. But wanted a new bowl without the beans due to them being bad. They told me I'd need to PAY for a new bowl and he didn't even eat the bowl he had!!! What a load of crap. read more

I highly recommend their catering option for your next event! I ordered the "Two Meat Spread" for an office luncheon of approx. 25 people (it can accommodate 20 to 200) and it was very well received. Chipotle provides the catering racks, tongs, serving spoons, napkins, dishes, cutlery, sterno candles, even matches - everything you need. All packed in handy, reusable, eco-friendly bags that can be returned for future discounts/coupons. The set-up itself was simple, quick, and the end result was just as easy to dive into. Happy-tummied attendees repeatedly complimented me on the food, like I'd made it. And though most went for seconds, if not thirds, we had leftovers for days. Down side: they do not deliver. However, their awesome staff (who only require about 24 hours notice for catering orders) did help me load the goodies in my car, and were overall well-organized and very friendly. I have a feeling this will soon be the delicious makings of a company picnic. A+++++++++ read more

For those of you who think Chipotle is overpriced, look at the serving sizes. One burrito (or burrito salad) should be able to fill two adults. My husband and I like totally different things on our burritos, so we each get one for ourselves and have the leftovers as a snack later. This restaurant is great, as long as you go in during lunch hours. We went in one day for dinner and felt like we were putting the staff out by showing up to eat. The lunch staff is great, though! They seem to love to feed hungry people! The food is fresh, flavorful, and relatively inexpensive if you take into account what you'd get for the same price at a burger joint. For those of you who are new to Chipotle, think Subway for Mexican food. There is an assembly line that you're able to choose from for all of your fillings. You can get a burrito, a salad, or a burrito bowl (basically a burrito without the tortilla). They have different levels of spicy for their salsa, and they even have real guac (for an extra charge). If you get an app for your iPhone (I'm sure other phones have them as well), you can place your order when you get off for lunch and they'll have it ready to pick up by the time you get there! I'm getting hungry now, so I'm off to get another burrito! read more

Chipotle is so unpredictable. I love the fresh concept, but the product is sometimes unpredictable, especially with pickup or delivery. We have had cold food and sloppy bowls, but I still love the flavors of the meat and sauces. Will keep ordering hoping for the perfect fresh burrito or bowl! read more

This store isn't up to par with the Tucson stores. Meager portion of chicken in my tacos, just a few scattered pieces; so little I felt like I was eating a lettuce and salsa taco with cheese. My lunch mates' meals were skimpy on the meats as well. All three of us were disappointed. The side of Black Beans, as small as it was, would save the day. Or so I thought. Disappointed again. Bland, not spicy and not brimming with flavor as they are in Tucson. The whole meal was a ripoff. We were still hungry and unfulfilled with much a lighter wallet. So much so that we had to go to Walgreens for nuts and snack bars in order to make it to dinner. read more

This restaurant is always clean and they strive to make their customers happy. If you like good, clean Mexican food without all the bad stuff like preservatives and hormones and all that junk this is a great place to eat! They keep the place up to date and very nice looking. read more

The closest you can get to real Mexican food! Living in the border, you know what's the real thing for sure, then you go a little north and feel bad for the people who think "Taco Bell" is Mexican, but enough w/that! Chipotle is good and fast food. I wouldn't mind eating there 'once in a day, I mean, while' ..... I recommend it! go! read more

Simpl menu, great food and even better prices! Love the fresh taste and the "no fuss. No wait" atmosphere!

i asked for no beans on my bowl and i understand that's it's not that deep but beans make me sick and now i can't eat my bowl and it ruined my day and i did mobile order and i even checked the receipt and nowhere on it did it say to put beans. very annoyed and disappointed with this place. it's literally on a screen in front of you. 0/10 read more

Portions really depend on what time of day you are there. I've gone during lunch time and had to request more rice and more meat. I've gone an hour before closing and gotten a bowl full. Can be a bit annoying for the customer because standards are not being set. Taco Bell has a cantina menu that rivals what this Chipotle is putting out and for half the cost. read more

We are in town for 1 month and we have eaten here many times. Love CHIPOTLE Fast friendly service in a clean comfortable dining area. Food is always hot and yummy. read more

I hardly write reviews unless I'm absolutely compelled to. I had the worst Chipotle experience ever today and had to rant about it. I'm originally from California, and Chipotle back home is part of everyday life. Then I moved to Hawaii and sadly there aren't any on the island because it's too expensive for Chipotle to ship the quality of ingredients they use. So long story short, when I got sent over to Sierra Vista for work, I was stoked to finally get my hands on a Chipotle Barbacoa Burrito. I know how much Chipotle is because the ingredients are exceptional and the size of the burritos are awesome, so I wasn't tripping out when I paid $10 for a burrito and chips and guac. I was however extremely irritated with the blonde girl who made my burrito by shoving all the ingredients onto the tortilla and serving me a bulging, barely sealed mess. She even proceeded to toss my burrito into the to-go bag. I felt like asking her to just make it into a bowl with how awful she wrapped it. Whatevs. I'm complaining because I flew all the way over here dreaming about Chipotle, only to have Sierra Vista do me dirty. Epic fail! read more

I don't understand what peoples' issue is with this Chipotle. I have never had a problem with my chicken burrito at this location. The service is good and it's nice and clean.This is near an army post, so it really packs out around lunch time. The employees are able to keep up just fine. The only reason I don't give it 5 stars is becuase the parking lot is really small and difficult to maneuver in. I recommend getting your burrito fix here nonetheless. read more

CHIPOTLE!! I Love Chipotle. I can agree that they are a bit skimp on the meats. I politely ask for more. I hate feeling like it depends on who is making your bowl or taco. SO if it isn't to my liking, I ask for more, they have never said no. I always get a bowl and switch up what meat I get. I love barbacoa, chicken, and steak. They are very fast at this location and that means a lot to me, because my lunch break is only 30mins. read more

WOW! I love this place! I've ordered their burrito bowls (filled to the brim with grilled chicken & veggies, black beans & brown rice and topped with yummy salsa and "to die for" guacamole) many times now and have nothing negative to say. about their food or their service. Actually, where else can anyone go to get 'fast food' that is essentially 100% non-GMO, hormone & antibiotic free, and mostly organic to boot? Also, one of these bowls usually makes two or more hearty meals for me, so I have no qualms about spending $9.19 for such satisfaction. Thank you CHIPOLTE'S!!!!! read more

Hard to find good food in SV. Chipotle is usually a solid choice. I would rate 5 stars, but I went in one time and the barbacoa was a bit fatty. read more

So I ordered chips, raced out (had a large order), and didn't get chips even though she charged me. Now I have to eat my bowl without chips that I paid for. :-( But the environment and seating were really cool! read more

This Chipotle is pretty decent. I usually get a bowl, with double steak, cheese, salsa, and guacamole. I am not a fan of rice or beans so I can't comment on that. I think their meat is pretty spicy but others may think it's not spicy enough. So like my husband and I, who growing up thought pepper was spicy, the meat here might be spicy for you, too! The employees tend to be polite and they're pretty quick during rush hours. read more

Cant ever go.wrong with some chipotle. The bowls are my thing just because i feel you get more than the burrito lol. The meats are always awesome from the chicken to carnitas to barbacoa. My thing is to get every salsa in my bowl that just makes it even better. Its delicious and a somewhat healthy option so its a go too for me. read more

My hubby has been drooling over the proposed Chipotle, for over a year, so we've been casing the joint, checking for signs of life... It is located over at the new Charleston Crossing (WalMart) shopping center, it's hard to tell that it's open, since there is a lot of construction still going on in the area. I've gotta say, the parking lot really sucks! Whoever designed it needs a good beating... It is so poorly laid out, twisting & turning, too tightly packed, not enuf of an aisle for two way lanes, etc... So, on to the actual restaurant... I luv the modern feel of the interior design - it's got an Ikea feel, which I personally like, clean & contemporary. I'd never guess I was in a Mexican food joint, but I really dig that! I mean, we're out in the desert & so close to Mexico, decorating with kitschy statues of coyotes, cactus, & the token sombrero wearing Mexican w/ his head down is just so redundant, but I digress... We got two burritos, the Barbacoa & the Carnitas (one was shredded pork & one was shredded beef, but I can only guess at which was which), for $6.35 each. It's set up like a Subway, assembly line fashion, you can choose from what they have to fill Ur burrito. They have that flat, round, tortilla steamer machine that makes it all soft and yummy. We both got their rice w/ cilantro&lime, black beans, the shredded meat, sour cream & cheese, salsa... Their hot "salsa" wasn't spicy enuf for me, but Hubby liked it. I tried each of the burritos and they were yummy, simple, and filling! The only complaint I have is the price... We only got the two burritos and it came to $13.93 w/ tax. That seems kinda high for such a simple meal. It wasn't really special or different, imo. Their slogan is "Tastes good is good.", and that is kinda how it left me... it was good, but I wouldn't go out of my way to have it, again. I'm not sure if this good is good enuf to make it in this tough-to-stay-in-business town. read more

It's a high-class, overpriced, Taco Bell with fresh ingredients-but not real Mexican food, are you kidding? We don't put rice in burritos! I paid $9+ for three tacos and a drink. Chipotle has lovely, helpful, hard-working staff though! read more

Im not saying it to be funny, but Chipotle, in my opinion, is white people Mexican done right. The tortillas are not hand-made, but rarely are they anywhere. The rice has no resemblance to Mexican rice. But alas, the salsa is more authentic than most Mexican restaurants that cut corners by serving what seems to be a product closer to ketchup. The barbacoa(again, not how it's made in Mexico) is delicious. The carnitas are also great. The service is fast for when you are hungry. It's a little expensive compared to a restaurant that will serve rice and beans on the side, but it's forgivable. My only gripe is the metal top tables. Am I there to eat or to witness some type of surgical procedure? I think the tables are kind of creepy and uncomfortable to eat at. Anyway, this is white Mexican done right. Take THAT Taco Hell! read more

The food is good...the service here is not great though. Management needs to do a better job in training their staff. It is like Buena kids gone wild behind the counter of Chipotle every time I go there. read more

Chipotle is a good Americanized Mexican joint that Sierra Vista has needed for a while. Yeah, the prices are high for what looks like a simple burrito- but everything is organically raised, including ALL free range meat. Healthy for fast food, a great alternative to Subway. read more

I've been a huge Chipotle fan since it's humble beginnings in Colorado. I still remember my first experience when my Mother took me for my first time and said "You only want to order one burrito. Trust me, they're huge!" Well, this Chipotle is just not up to par. I moved to Sierra Vista from Southern California 6 months ago. When I first brought up Chipotle to my coworkers as a suggestion for lunch the suggestion was met with negative reviews mostly about how small the portions are. I couldn't believe anybody would complain about small portions at a Chipotle. I mean, that's what they're known for! Awesome giant burritos, right!? Well, I've been to this Chipotle a hand full of times since moving here, each time being disappointed. This last time was it. I'm never going back. This burrito was smaller than a 89 cent bean burrito from Taco Bell! When my wife asked why it was so small before it was completely made the girl behind the counter said "Some people add more, some add less." As if that was any sort of answer. She then offered to put more rice, seriously...more rice? Yes, I would like a rice burrito SMH. They rolled it up in foil and passed it on to the lady at the register. I said I'm not paying full price for that burrito. She then just looked at me with disgust. I then said I'll pay half price for the half burrito. She went back to where the Manager (I assume) was and came back to the front line and proceeded to make a new burrito without even saying anything to me. As she was finishing up my burrito, the Manager (again, assumed) came out and said "You caught us on a training day." Well, everyday must be a training day because you have a reputation for tiny portions. No apologies or anything from anyone. At no point did any of the 4 people that touched my burrito say this isn't right, let's correct this. Over the past decade of enjoying Chipotle, I have almost always been happy with my order. Managers and employees were always helpful and corrected any mistakes no questions asked. Many managers have comped burrito's or chips or drinks just for being a loyal customer. It's almost always been a pleasant experience. Not here. I have uploaded a picture of the original burrito along with the remade burrito. read more

Chipotle Mexican Grill - The burrito on the bottom was about the size of an 89 cent bean burrito from Taco Bell. Not up to par. - Mexican Near Me - Sierra Vista, Arizona

This was my first Chipolte I have ever been to, but I must say I like it! I really enjoyed the fresh selection and the burrito and I entree I got both times were more than filling! The price is a bit high, but you do get your money's worth. I also wish there were more menu options. The outside seating area is a nice addition! read more