We gave this one last try with the order from the Chipotle in Trevose, PA. When we went to pick-up the order, no one was in front and nothing was on the orders shelf at 4:50pm on Sunday. Had to yell to the back to find anyone. Not a good start. Our meals (burrito bowl and quesadilla) had approximately 5 pieces of chicken and 5 pieces of fajita vegetables in only the quesadilla. Even though the request was for LIGHT white rice the bowl was overfilled with rice, no fajita vegetables, 1 TABLESPOON (not ladle) of beans, corn salsa and cheese. The quesadilla had the three areas 1/4 filled with corn salsa, tomato salsa and sour cream and it was more tortilla than anything else. DO NOT WASTE YOUR TIME AND MONEY GOING TO CHIPOTLE. read more

This is the worse Chipotle. Items always missing, food thrown together and cold. There are three other Chipotles in the area-DO NOT go to this one-it's terrible. I've given it many different tries and each time I'm reminded why I don't go to that one. read more

Chipotle Mexican Grill - Mexican Near Me - Trevose, Pennsylvania

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This is literally my favorite fast food restaurant. It is my go to healthy meal for when I don't feel like cooking. I am never disappointed here. read more

The one manager is really annoying and rude to his employees. The employee called him a bully. I got a burrito. Please learn how to fill and roll a burrito properly. It makes all the difference. Also, the wrap was over heated... It was chewy and hard. I gave this spot a few shots... I was flustered by the ordering experience that I forgot to order a drink... something I wouldn't have forgotten if the girl checking me out actually made eye contact with me and asked me if I wanted anything else... This was the last time. Always a bad experience. Sloppy, lack of caring. Do better, it ain't hard. read more

We ordered from DoorDash, and the bowls we received were mostly empty. We previously had the same issue with another location on Street Road, so we thought this one would be different, but unfortunately, it wasn't. We ordered three bowls, two of which were vegetarian, and both were largely empty. When we dine in, we usually get a generous portion, but when ordering online, we feel unable to voice our complaints. We even returned to the restaurant once, without having eaten anything, to show them the problem, but they accused us of lying. I don't understand why we would lie about receiving less food. Please avoid ordering from Chipotle online. The food is great when you eat in, but the online service has been very disappointing. read more

Terrible. Young kids are the only staff with no oversight or supervision. No standards with the kids basically throwing the stiff together. Very Disappointing. read more

Place was absolutely filthy. Food all over the floors, not a single table was wiped off. Food tasted ok, but the food station was a mess and didn't look like it was wiped down/organized all day long. Not a very good experience. Some type of management needs to step in to get this place on track. read more

The general manager was rude and gave me a attitude and said "I'm going to touch you" this is not funny I find this really offensive

Food was not fresh trash was on the table and on the floor and avocados were whole certainly not guacamole at all. rice did not feel well cooked and not edible to eat people were nice and said to call corporate read more

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This is the second time in the last month I have ordered from this location and my rice was undercooked and hard.. note to self again, not to order from this location. read more

Chipotle Mexican Grill - Chipotle bowl, pollo brown rice mild salsa and cheese - Mexican Near Me - Trevose, Pennsylvania

No stars 7:40 pm on a Thursday, they close their doors ... locked with no signs !!! No one wants to work but the employees can sit inside and eat . Cant be good for business read more

Horrible service No steak at 12:00 is criminal Got charged for double and didn't even get double Didn't get chips when I asked for them Little portions Only positive was the queso was fresh LETS BE BETTER!!!! read more

Initially, I was very excited for my first ever chipotle bowl, however, it was unsatisfactory to say the least. i ordered double steak and there was barely enough steak to feed a new born baby. The rice was undercooked and had a crunch to it. I spent $19 dollars to feed myself so i am able to have the energy to work and provide for my family. I wouldn't even feed this to my dog. The worst experience ever. You guys need to do better and stop being so stingy. read more

Chipotle Mexican Grill - Mexican Near Me - Trevose, Pennsylvania

Their food is actually really Good, what I am Upset About is that their chips are over the stale.... And gross. I complained to the manager and he gave me a new bag... and they were horribly stale and gross. On Reddit there was a guy on there that used to cook for Chipotle.... He said it the chips are stale they actually undercooked.... So essentially this continues to be a problem due to incompetence.... Hopefully someone from their store reads these reviews. read more

Chipotle Mexican Grill - Mexican Near Me - Trevose, Pennsylvania

terrible service and workers very rude and dont wanna do the job! I spend an hour waiting for my food! NEVER GO HERE!!!

I really hate when workers act like owners. I wish I would have caught this girl name but she was serving and literally gave me a bowl of rice. I don't like a lot of food but the portions were off. A half a spoon of steak, barely any beans a lot of lettuce cheese sour cream with a bowl full of rice. I got a side of guacamole it's super salty. I swear this is my last time eating here. It's always bad. read more

I love chipotle, I really do. This place however is a disgrace to the Chipotle franchise. Poor portions, poor quality. Expect stale chips and veggies with the barcode still on it. This place is a sh read more

Chipotle Mexican Grill - Something doesn't belong. If they forget this..do they even wash their food or how is it handle? - Mexican Near Me - Trevose, Pennsylvania

Rude employees and manager-never get order correct. A complete waste of money. Please save your money and go to a place that actually makes your order correctly and gives you what you paid for. Disgusting!!! read more

The staff here were incredible friendly menu knowledgeable and had extreme synchronization from the moment we walked in to the time we Left they provided excellent service particularly the line girls and the guys working the grill again thanks a million couldn't have done it any better than how you did it ! Management should acknowledge these fine young staff members. read more

Yes, chipotle hands-down workers had great service even cracked a few jokes will definitely be coming back even gave me a complementary large beverage due to the fact they were out of white rice. read more

This Chipotle used to be better. I still love their fresh ingredients with a fast food-like speed, but this location is getting worse. I order all the time online for pickup, and they're constantly messing things up. I drive 15 minutes over here from my office, so I'm not at liberty to return if something is incorrect. I normally pickup multiple orders for other colleagues, and there have been times when I've asked them to go over all of the names with me, so we could all be certain that every order was present and the cashier flat out told me "I already checked" with an attitude. Lo and behold one order was missing, and I had to drive all the way back while no longer on my lunch hour. Overall quality is lacking as well, which is a shame because I really did love coming here for lunch. If they're not giving you attitude ask for the honey chipotle vinaigrette for your burrito or bowl. They give it our for the salads, and will normally begrudging hand some over if you ask. IT'S SO GOOD. read more

Food was great! Looked decent, tasted recent! Atmosphere was excellent! Music was bumping! read more

Management is the issue with this location. Who are you hiring? Your employees seem either high or brain dead. Maybe both. The reason the line is so long ALL the time is not because it's chipotle and everyone wants it, it's because your cashier is as slow as a sloth!!! If you've ever seen the movie zootopia where the sloth is working at the dmv, that's precisely what I pictured with this one. She stood staring into space then walked away while I'm holding my card out in front of her to charge. Where she went... that's anyone's guess. She put my food in a bag so slow you would think she was holding explosives. PS your chips are always stale! Update - why do I keep giving this place a chance. The employees still all seem like they are high as shit. And the food quality somehow has gotten worse. How long have the beans been sitting out? I think they were starting to sprout! Yuk read more

I had take out maybe 3 times in the past 3 years at this location, and every time I come here it's worse than the time before. I go there for a burrito bowl and quesadilla. The denial associate makes the burrito bowl and when I asked for sour cream she said they don't have any, and I saw that they didn't have guacamole either. When I asked about the toppings, a female associate said they use the remainder for online orders. And when I said I was going to get a quesadilla but I can't now because 2 of the sides are unavailable she said it is what it is. Nobody had name tags. I will never step foot in this chipotle again. And neither should anyone else read more

Ordered on app (no curbside?). Gave my order to someone else...took 4 calls for someone to pick up phone in store...Mike, made my mother, who went to pick up order, wait In the lot (15mins) and didn't ask if she would like a drink, also offered No freebie, etc...I called later and I asked what he did after giving wrong order to someone (prepaid $52) and he said "we remade and and took it out to the car and everything." The "and everything" made me laugh. It was already paid for man! And below is a veggie bowl and chicken bowl??? Terrible service and was cold and lacking any flavor. You can do better chipotle! read more

Chipotle Mexican Grill - Mexican Near Me - Trevose, Pennsylvania

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I had to wait for my app order longer than just to wait in line. This is what $13 gets you at this location. Very disappointed. This is the brand new cilantro lime cauliflower rice Keto bowl that is being presented as the best thing possible. And guess what, this photo is with double chicken. This place is a disgrace to all Chipotle locations and the employees seemed disgruntled that they actually had to work. Terrible decision for dinner this evening. Would not recommend. read more

Chipotle Mexican Grill - Double Chicken Keto Bowl? - Mexican Near Me - Trevose, Pennsylvania

We ordered dinner for 5 online tonight. All the food was cold when we picked it up. And the portions were tiny compared to when I have ordered in person. I was so disappointed. I will never go back again. I have gone to other locations and really enjoyed the food. Not this time. read more

The new quesadilla was decent, but that was about it. The chicken bowl was missing the guac, which was adding on to an already expensive order. Also, STILL no lettuce? Two thumbs down, no dice, steer clear. read more

Chipotle Mexican Grill - MISSING GUAC - Mexican Near Me - Trevose, Pennsylvania

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Yikes! Ordered a bowl and about a quarter of it was missing. As you can see from the unused fork And clean section of bowl the food wasn't touched. I don't know what is going on w chipotle but I can't wait for Baja Fresh to reopen! read more

Chipotle Mexican Grill - Missing 1/2 the bowl. - Mexican Near Me - Trevose, Pennsylvania

Place picks and chooses on random days what time they're going to open, some days they only accept online orders so you get all the way there and have to sit in the parking lot for twenty minutes while they make your online order instead of just being in and out in 2 minutes like normal. Always out of items when they do decide to open the store. Management needs to figure it out this has been an issue for a year now. read more

Its Chipotle. What can I say? It's neither really good nor totally awful. But it's a place that I go to when I'm low on cash and don't feel like cooking because I know I can easily get more than one meal out of a burrito bowl. I started coming here about two months ago and have been here a handful of times since then. There were several things I noticed very frequently in my time, which I can now comment on because I can confirm that these are very regular occurrences. The first of these that you'll notice is that the place is absolutely disgustingly unclean almost all of the time. The staff of 20-something-year-olds doesn't do a thing about keeping the place clean. It seems as if there is no order in the place whatsoever. Employees take forever to clean up messy food-laden tables after customers leave. Worse, the area where the employees themselves serve food tends to be gross. Today, for example, the checkout counter had sour cream smeared all over it and lettuce and cheese. When the woman put my order in the bag, she didn't even pay attention to the table and the bottom of my bag got run through old sour cream. Disgusting. I had to go wipe the bottom of the bag before leaving. The second important thing to note is that the meat and beans are usually consistently burnt and low quality. I usually get a steak bowl, but the pieces tend to be mostly blackened, and/or taste gummy as if they're just fat pieces or other low-quality pieces. I understand that you get what you pay for but it's just gross how chewy the meat is. Overall, it's not amazing, nor is it authentic. A solid 2/5 or less, taste wise. I'd probably recommend the sofritas if you have higher standards for your meat, since it's vegetarian and doesn't usually taste as bad as the meat does. I only come back because it's the only place I can ask for a little extra rice, beans, or other ingredients, and some tortillas on the side, without any upcharge. read more

Chipotle Mexican Grill - Mexican Near Me - Trevose, Pennsylvania

This time I called to make sure they were open because they were closed the last time I went to grab lunch. The automated system confirmed that they were open. I get there and they're closed again. Such an inconvenience! I won't be visiting this location ever again. read more

Amazing !!!! Chicken bowl with extra guacamole! Tasty juicy little spicy... love!!! Extra spicy and sweet. I asked the girl behind the counter what she liked and she said green salsa and I loved it. If u want good food around neshaminy mall this is it. read more

Recently ordered food and when I went to pick it up the employees were playing around screaming and yelling at each other. There were customers waiting and they ignored them. Very unprofessional behavior that was appalling. My rice was crunchy. Items were missing from my order. Will never go there again. read more

Love Chipotle! This place consistently has a huge line. 34 people in front of me this trip. Ironically not one person left. We all just stood there like feins waiting for our fix. I feel bad for people that are not familiar with the Chipolte Order process. The person in front of me was a first time customer and stated that. The people behind the counter paid no attention to that and tried to push him through without explaining the options. Had almost the 'you must order the Philly cheesesteak correctly' feel to it. Fortunately I got my regular order down pat so no issues for me. Ingredients were fresh! Even with the packed like I heard the line workers calling out time check and swapping out and filling meats and veggie items. Very impressive process. I do wish I could get my soda earlier. Standing in line waiting on all this people can make a girl grow thirsty! Lines and all, I'll be back! read more

Service is usually pleasant, and I haven't had a problem at this location until I had to pick up an online order. The waiting in this location sucks. They really need a designated area, but it's small so I get it, but it still isn't ideal. However, had to order online and obviously couldn't check my order til opening the burrito and bowl...and my bowl was not to order at all. Steak was so dried up it was chewy and looked like chicken and they left out 3 of my ingredients. And to top it off, I felt like crap later that night after eating it. I don't care if it was because it was cinco de mayo and busy....it sucked that day :( I'll never order online again - in person or bust. read more

Chipotle Mexican Grill - Ordered: bowl w/ steak, pinto & black, white rice, grilled peppers/onions, corn, and cheese. Got: dry steak, some rice, cheese. - Mexican Near Me - Trevose, Pennsylvania

terribl f*****g service ! my drink lasted longer than my burrito did . they basically used half of a tortilla to make my burrito ! CHIPOTLE ON HORIZON BLVD COUNT YOUR DAYS ! read more

This is the best Chipotle I have ever been to.. The employees are friendly and nice.. They actually give you a good portion of food and the prices are cheaper than the Chipotle in Princeton.. There is always chicken and steak cooking on their grill which tells you they have fresh food that doesn't sit around all day.. Never had any issues with coming here and we eat at Chipotle about 3 times a week... We try to come to this location but sometimes can't and are forced to go to the one in Priceton.. 5 stars! Just wish the lines wouldn't be out the door every time ;) read more

Chipotle Mexican Grill - Mexican Near Me - Trevose, Pennsylvania

Food is gopd of course. My only complaint is when I order ahead of time online I shouldn't have to come in & wait an additional 20min bc my food is not ready.. whats the point of ordering ahead I could have just waited in the long line. I was here 2days ago they ran out of sour cream & forks.. yes forks we had to eat our salads w/spoons like it was soup. They are in the area where it is a walmart they could have easily went there & brought some.. Other than the long lines, non stocks, & small seating area which probably all locations have its fine read more

This must be the worst chipoltle. The lines are always long and the portion sizes are small. The steak served here is consistently full of fat. It's a rare occasion if i don't have to beg for additional fajitas which are usually not made. In short be prepared to wait for small portions. word is Mad Mex is coming to the area. I can't wait! read more

Chipotle Mexican Grill - Serving line - Mexican Near Me - Trevose, Pennsylvania