Food: the new honey chipotle chicken was good in flavor and you can ask for a sample before committing, but too spicy for me lol. Service/ambiance: [[HIGHLIGHT]]they were busy, the kitchen seemed to be more on their game than the front service staff because the counter was a bit messy and the guac was brown with a fresh dollop on top.[[ENDHIGHLIGHT]] Minus one star for that. But there was a stand out employee that was making sure his colleagues were throwing the things they dropped away, etc. read more

Chipotle Mexican Grill - The hardest workers - Mexican Near Me - Wayzata, Minnesota

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These workers are incompetent and don't know what they're doing. They were originally gonna charge me $21 for two kids meals and I said shouldn't it just be like $10 and they're like oh yeah we messed up and then they're charging me $13. I was like OK that still seems like too much. I didn't say anything cause I didn't wanna be rude and I get my receipt and they charge me for a small fountain drink even though my food came with one. They give little proportions out for the amount we are paying to and they couldn't even give me my money back because I used a gift card. read more

Very disappointed pictures will tell you and employees stand around. Food was nasty too. [[HIGHLIGHT]]No clean tables[[ENDHIGHLIGHT]] read more

Chipotle Mexican Grill - Mexican Near Me - Wayzata, Minnesota

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Today I stopped at 3:15 one guy was working(and he worked really hard) 2 were visiting. Lack of training and no real crew leader or manager. This could easily been improved. [[HIGHLIGHT]]if you had a cleaning rag on the counter I would have cleaned the counter ,and the soda station and washed off the tables.[[ENDHIGHLIGHT]] read more

would rate it a zero if I could. Horrible staff. Not friendly. No one cares about a single thing there. Ran out of forks and said their was not a single one in the store. [[HIGHLIGHT]]Napkins on floor rice under tables.[[ENDHIGHLIGHT]] How is this place still running. Half of the employees didn't know how to communicate. 0/10 read more

Chipotle Mexican Grill - Mexican Near Me - Wayzata, Minnesota

[[HIGHLIGHT]]This place is a mess.[[ENDHIGHLIGHT]] I believe they can do better; they have messed up my orders multiple times. They overwork the kids, and even when I was in line, I saw only one kid working while others were in the back chatting. read more

[[HIGHLIGHT]]Filthy. Absolutely filthy. The doors, windows, floors, walls, counter, soda machine, everything is filthy.[[ENDHIGHLIGHT]] Staff was completely ambiguous to any level of service. Food was hot, which is the only redeeming quality from my visit. read more

Was an hour before close and they had almost everything put away. Didn't even get half the options on my burrito because they were out. Bunch of kids who weren't taking their job seriously. Ended up paying $17 for a crappy burrito. Not to mention the 3 pieces of chicken they put on before I asked for a double. read more

Chipotle Mexican Grill - Like wtf is this - Mexican Near Me - Wayzata, Minnesota

This place is just ridiculous! I wanted a salad with vegetables and they said they didn't have any. Then I went to get a fork to eat my salad and there weren't any so I asked for one and they said they were out of forks. They told me they could wrap it up and I could take it home, but I was not going home after this so I had to try to eat my salad with a spoon! Unbelievable! read more

UPDATE: As I stated, I contacted customer service and they were unable to provide a suitable resolution. These response are just bots who won't make sure complaints aware delivered to the proper people. Keep going walking out mid bowl and going somewhere else. When you order from this location, be prepared to not have your order fulfilled. I made the mistake tipping on what I thought was a bigger order and they didn't complete it. When I contacted the service center for a refund they started with some free chips and queso. The workers still get to keep a tip for a job they didn't do. Not far at all or good business. I want that money back. Not free crap. read more

It is possibly the worst managed store in the chain. Always dirty, often "out" of something key to the operation. I would be embarrassed if I were associated. read more

[[HIGHLIGHT]]This is probably the worst experience I've had at a Chipotle restaurant the place was just a wreck at 4:30 on a Saturday afternoon[[ENDHIGHLIGHT]] everybody look like they were being forced to work at gunpoint for free and it was just bad bad , whoever is managing that restaurant needs to be fired not a friendly face in the whole crew read more

There was trash everywhere, dirty tables, food everywhere and the food was terrible. I highly recommend you never come here. read more

Chipotle Mexican Grill - The worker just left the cleaning on the table and didn't clean anything - Mexican Near Me - Wayzata, Minnesota

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Got 2 burritos, and one bowl thought I would bring my mom a yummy meal she usually loves Mexican food (she's going through chemo) Both my mom and my husband got food poisoning from it they where puking all night .. my poor mom I can't believe they are so neglectful.. UNACCEPTABLE so disappointed. read more

The most disgusting restaurant I've ever been in. [[HIGHLIGHT]]Every inch of this restaurant is covered in filth.[[ENDHIGHLIGHT]] I did online/order pick up and I received a notice on my app that my food was ready. When I got there, it hadn't even been started. When there was literally 1 other person in the store. No excuse for not having my food ready 15 minutes after it was ordered. There was another customer in front of me that was ordering three bowls, they then started my bowl and let it sit on the counter with the top off for eight minutes getting Stone cold while they worked on his bowls. [[HIGHLIGHT]]I couldn't even sit down because the entire restaurant was like a dumpster. Every table & chair dirty and covered In old food.[[ENDHIGHLIGHT]] Last month when I was in there, one of the workers who had long hair- was not wearing a hat or a hairnet. Someone will die of food poisoning from this place. This restaurant is a disgrace to the town of Wayzata. read more

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The lack of cleanliness is the first thing that hits you when you walk through the doors. Every surface has a layer of grime, grease, and dust. While a line formed from the counter to the door, the manager and one - only one - preparer kept going "in the back" to do something instead of attending to customers. After a frustrating 10 minutes trying to get someone's attention about a catering order placed online, I left for Crisp & Green. I read more

The food in the bins looked a few hours old but I ordered anyways. My burrito was made tiny size and was cold. I guess if they make them small it's less work(?). I also got stomach pains after eating there. Twice the cashier picked up their personal phone before ringing me up. The food quality and service is beyond terrible. The whole staff should either quit or be fired. read more

Don't go here!!!! Literally every single time I go here something is messed up. All winter their rice was undercooked. I finally tried again after months with an online order. I ordered extra everything veg. I picked up the order and there was only a tiny bit of everything. It was cold. The guacamole was totally brown. I swear they try to get rid of the bad stuff with online orders. I took off half the gauc and tried it anyway because I was hungry. I spent 2 hours after puking because I guess it was spoiled. read more

Usually wayzata chipotle is top tier, but no longer. I got my go to bowl with guac, so excited to eat it, and low and behold. There were avocado stickers INSIDE of my bowl ! I asked the teen kids working if I could be reimbursed and showed them the stickers and they just laughed and told me they could only make another bowl. I was starved so I got another bowl and there were long black hair strands in there. Also they had no rice and no chicken or steak. Fr heartbreaking read more

It's a Chipotle. For $7.75, you can get a giant bowl of rice and beans, chicken, sautéed onions and green peppers, corn, tomatoes, cheese, salsa and lettuce. It's enough for two people, at least. The rice is a little undercooked, and the toppings a little uninspired, but it's a full day's worth of food at a reasonable price. If you're hungry and too tired to cook, Chipotle is a pretty good option. read more

Chipotle Mexican Grill - Rice and beans, with all the toppings - Mexican Near Me - Wayzata, Minnesota

Is this real? Are you guys cutting down size of burritos or am I going crazy? Past few times I've gone to THIS location they give me a 2 dollar Taco Bell burrito this is nuts!! EDIT: Just took my first bite lmaooo everyone here needs to be fired and reworked this is insane. If you don't like your job QUIT Don't take it out on people that ARE PAYING YOU. I never understood that why make the customers pissed and not your boss?!?! JUST QUIT IF YOU DONT LIKE IT. No one is forcing you to work there so quit fucking up the food and do your job EDIT EDIT: lmao.... I just threw it away ‍ waste of money I would suggest going to any other location in MN this one is literally so bad I feel bad for people in wayzata and I literally never thought I would ever say that in my life this chipotle is a joke and needs to be shut down read more

Chipotle Mexican Grill - Mexican Near Me - Wayzata, Minnesota

No toilet paper or soap in the men's bathroom and it was dirty. I ordered a bowl and they were out of forks and 2 of the meats. Might be nice if they said that they had no forks before you order a bowl to eat there. read more

If you've been looking for that great Chipotle again, come to Wayzata. The restaurant is super clean and employees, are happy and energetic. The food is great as always, and a wonderful manager is there with their enthusiastic employees with happy faces. I've been to 4 other of the restaurants recently and I was losing faith and how great it once was. This restaurant more than surpassed anything I have experienced at a Chipotle. I will definitely be going back when I am craving them. read more

For starters, this was a poor enough experience that I'm compelled to spend my time writing a review of a Chipotle. Restaurant was filthy (2:30pm on a Sunday. Maybe it was a result of a lunch rush but doubtful. Signage above counter was loose and falling, soda station was in complete disarray and the floor was covered in food and spills. Honestly it was so bad that I questioned eating my food... With the above noted, I should have trusted my instincts and passed on consuming the burrito bowl. Crunchy rice that hurt when I bit into, stale lettuce and sour cream that didn't smell right. Two bites and I put it in the trash. I won't be back. Oh and no Wi-Fi or cell signal available in the restaurant. read more

This chipotle has gone down hill homie! I remember when the burritos back when chipotle first came out were FIRE!!!!!!! Nowadays whenever I head to this spot I regret it man! They got young kids working there that don't know how to rap burritos. They always busy and always messing my order up Man! Every time I come here I go SHEESH with how bad it has become sometimes I hope just maybe it'll be good again. For now on I'll head to another chipotle read more

Got a quesadilla and one of my sides was the corn salsa. It was fully frozen pieces of corn. Could literally see freezerburn on it. Went to tell someone and they gave me another side of frozen corn. Why even have it available if it's not going to taste how it usually does? Gross. read more

Worst Chipotle in the USA. Entire crew working tonight was a joke...at least they thought they were funny. Only thing they got right on my order was the steak. DO NOT GO TO THIS LOCATION UNTIL THEY HIRE ALL NEW STAFF! read more

They were extremely fast when making my bowl, I could see everything was fresh which is awesome. The food was divine! The atmosphere there was cozy and a bit cold! The people working their were really nice! read more

Went in at 3PM and ordered a rice bowl. The worker only gave me barely 1 1/2 scoops of rice and everything else i got on it was not proportionate and ended up with too much of one or the other as I finished. I loved the chips and guacamole though. read more

Chipotle Mexican Grill - rice was buried heavily under everything - Mexican Near Me - Wayzata, Minnesota

Worst rolled burrito I've ever seen done. If I would've noticed how poorly he wrapped it I would've asked for a redo but didn't notice til I got home. Super small Guac portions, I had to ask for them to top off a to go container of guac cause it was half full. If I'm paying $4 for a tiny side of Guac atleast fill it up. Will not be back to this location even though it's closest to my house. read more

Everytime i go here they get my order wrong. If I try to do anything about the fact that it is continuously wrong they give me "a free drink". I don't want a drink, Iwant the correct food. It can't be that hard to just correctly put an order together. To anyone reading this, just go a bit farther to a different Chipotle, this one is the WORST. read more

Worst food and service EVER at a Chipotle!!!! We just dropped some serious cash there yesterday for an employee lunch. Everybody's food was messed up! My bowl had 4 pieces of steak in it and 2 were so grisly I had to spit them out. The meat didn't even have that marinated look to it? It was hard to decipher if it even was steak? It was the smallest burrito bowl I've ever seen! I was so disgusted on the fixings they added, that I Did NOT Want!!!! And the fixings I Never Received!! Same goes for my other 13 coworkers and bosses! Smallest burritos we have ever seen! Chips were Chewy and Stale! Gross! Guacamole was so bland!!! Nothing added to it whatsoever! It was just mashed up avocado with cilantro and that was it!! Now....when you send the form in for a big order, with names in the "Name Space" you should write the name on the items!! Not just a Number, which they had all wrong. The numbers didn't match up right, and we literally had to open every single food item to match up to a person which was very hard because every single order was Wrong in some form or another!!! Seriously turned us off! Absolutely Unappetizing Food! What a waste of an Employee Lunch and Money!! Sorry you won't be getting our business ever again! Get it together!!! It's not That Complicated!!! read more

Lacking in customer service skills. The employees obviously do not enjoy their jobs. I accidentally added an item to my online order that I didn't want. When I told them I didn't want that in my bowl they got upset. I'm sorry but I want to eat food I like? Update! My bowl was only half full and they gave me a regular quest instead of large. Waste of money! read more

This is by far the worst Chipotle experience I've had. Never coming back to this location for multiple reasons. Food has ZERO seasoning, rice had no cilantro or lime, chips not salted what so ever, kids at the shop have zero respect for customers and don't know what they're doing. Ordered double chicken and they gave me a single scoop because it was an online order. Management needs to make some changes or change the management! Bad read more

Just got my lunch delivered. The chips were stale. The chicken had chunks of fat in it and some unknown green stalks. Yuck!!!

Visited last night for late dinner and when we arrived the line was out the door. Employees were pleasant and as efficient as possible given the circumstances (online orders coming in while restaurant was packed). 4 stars because they were out of brisket, steak, and corn salsa for the day. But at checkout the young lady Nyah(sp?) was charismatic and optimistic. Spoke clearly (hard with masks...) and efficient we left laughing and smiling. read more

Just had the absolute worst burrito I've ever had. The steak inside the burrito tasted like salt blocks. Would absolutely not recommend this location to anyone. read more

On Thursday June 2nd at 6:30 I got charged for double meat even though I got a tiny portion. The worker also was very high. Awful portions

Horrible experience .... My salad was like soup ..Got delivery ..... everything was miss burrito with no salsa or beans ... I ordered ice tea and got lemonade ... My meat in the salad was hard ..... Would recommend going in not getting. Delivery read more

Upon arrival, we were a bit nervous due to other reviews... however we were pleasantly surprised with our meals. We had of turbulence with the man who created us , however after a few laughs together that smile shone through and lasted for miles. Don't let the other reviews scare you away from this "taste of the boarder" delight. read more