Service here rocks!!! I dont think I could have been served any faster and by a delightful bunch that didnt get pissy about having to work so close to closing. Thanks guys, oh and the bowls rocked. My boyfriend actually got his mouth around that ginormous burrito, wow! read more

This is a chain folks. I think its ok and I like the fact it is fresh, but its not your typical burrito joint where you can get actual jalapeños with your order. The kids LOVE Chipotle as most tweens/teens do. Again, fresh, clean and quick is always good. It's where I take my kids when I ask them where do you want to go eat! read more

I don't care if this isn't authentic Mexican food, it's amazing! Everything has its own individual flavor when it's all wrapped up in that delicious burrito. Fresh, fast and clean. read more

The Willowbrook location is my go-to spot. You can't go wrong with Chipotle! I come here and order the same thing every time, a burrito bowl, and this location never skimps out on ingredients. I always end up with a bowl so loaded the guacamole covers the lid. Great!! Other than that, it's your typical Chipotle, so what more can you ask for? read more

Delicious as any Chipotle, but the staff here is quite nice. I come here just for the service even though the lines are always to the door.

Your typical Chipotle restaurant. It seems pretty clean, the employees are friendly and the service is pretty good.

Chipotle is amost the same as Qdoba, over all good food and good price.

great food great service. I only order the carnitas as for me being mexican i am critical of this. and I LOVE IT! The other meats or just OK but the carnitas are pretty authentice! Oh yeah and the quesadilla's YUM! read more

I go to this location the most and I haven't had any issues with them yet. I love that they offer better quality foods and free range animals. read more

I went to chipotle to get a bowl and the person who typically ask u do u want a burrito or bowl was extremely rude she was dragging the food down the line with a attitude and mean even mubiling things under her breath. Never will be back! read more

This chipotle gave me food poisoning and i threw up for 3 days straight. Do not go here.

Try to stop here every week! My favorite place to grab a BURRITO BOWL! Fresh, Fresh, Fresh & delicious! I've tried the chicken & steak and both are great. Can't wait to try the pork! read more

This is a really hard review to write. The food here is soooo good and the service here is sooooo bad. I have frequented this location and often times, the line is sooooo long that it is literally out the door. At first you may think this is because the restaurant is packed. That may be partially true, however, it is more because the servers are sooooo sloooowwww and to be honest, kinda rude. I love the food, so Ill likely come back, but I wish they would figure out how to serve people quickly and nicely.... All the other Chipotle restaurants seemed to have solved that puzzle! read more

Had lunch here a few times and the food is typical of a Chipotle restaurant. I love the fact that everthing is fresh! The services is hit and miss at the register. But it works for lunch. read more

I've walked into this Chipotle with a line almost out the door, and I still got my food within 7 or 8 minutes. The service is fast and the food is very consistent. They always use fresh, high quality ingredients. I love the burritos and hard shell tacos! read more

Even though its a chain, I'm giving it 5 stars because you can get tasty, healthy food here relatively cheap. A bowl with extra veggies and beans, sans rice and cheese is so good. Salsas are ok, but meat is pretty lean and marinated nicely. Their carnitas are pretty good, especially if you're looking to try something new. Its free of most skin and fatty pieces, and is absolutely delicious. read more

This Chipotle is by far the worst one I've experienced. Everytime I leave I think I'm never coming back but after a couple of months I give them another chance. NEVER AGAIN. The servers are rude- I had to wait to pay while the register girl was in the back talking to the bus boys about her boyfriend. There weren't any grilled peppers ready during lunch and after waiting 5 min I told the girl to "to forget it, I don't want to wait any more" which resulted in a "look" to her coworker like it was my fault. AND the portions are ridiculously small. If i'm paying $6.50 for a steak burrito, I would like more than a half spoon of steak and then you start picking pieces off my burrito because that still seemed too much for you. What a rip off and terrible workers. Go Elsewhere!!! read more

My quesadilla was cold. There was a hair in it. And hair in my chips. I would like a refund and a apology for how gross and dissapointing this was I was hungry and completely lost my appetite never coming here again. read more

i order from chipolte in willowbrook often since i work in the area. i ordered my normal today and rec'd an eta for delivery. well when it was 25 min late, i called the door dash person who informed me she delivered it, yea no you did not. she claims she rec'd wrong address but that she would take care of it. 45 min later the number i had for her was not able to be used again. i called the restaurant and they cannot help with door dash. well my question is, who takes care of door dash mess ups? its coming from your location so why cant someone deliver it since it wasnt? not sure i will order again from you. read more

Love this place! The the staff is fast and friendly! The food is so good and alway fresh!

WOW. thought i would give this place another shot and they really failed me. The staff was completely different than the last time i was here but no difference in quality. The first girl in line was going to serve me a tortilla with a giant rip in it until i asked her for a different one. The final girl who wrapped my burrito had no idea what she was doing. i watched her awkward attempt at rolling my burrito and then simply just told her to put it in a bowl. Only positive thing about that experience is that i KNOW i don't have to go back there. read more

Let me start by saying that I am all for fast efficient service, however all I experienced here was a rushed hot mess. Before I could even read the menu I was being hounded for what I wanted- mind you there was no one behind me. Long story short I was SO rushed that I had to make THREE separate transactions for my meals. All while the cashier had a rude attitude. Will never be back here..do not make me feel like spending my money is such an inconvenience for you that you can't even take a second to comprehend my order. read more

Worst chipotle I've been to. Veggies looked hours old and were cold, rice was so hard I nearly broke a tooth and the service was less than friendly. Only one person in line in front of me - no one looked up to address me for at least 5 minutes. Is it me or is this place a sinking ship? read more

Good food on the go in a landscape of crapy burger restaurants. For a fast food option this place always delivers a healthier option. Love the guac and chips as well. Staff at this location is always fast and efficient during peak hours. read more

Ok well I'll admit I'm a bit of a fast food junkie, so this place is like a godsend to me!!! I usually always get the Burritos (chicken) with the HOT sauce on it and they NEVER have failed to deliver. Plus they are FAST. Also, their stock on fire so maybe I'm gonna buy some of that too!!!! read more

What can I say I eat here way too often. I'm getting fat but I keep coming back. I want to give it 5 stars but their burrito's are way too big... read more

Placed an online order this morning at 10:00 AM through their app. Estimated delivery time was assigned as 10:48 AM. I checked around 11:15 AM where is my order and was taken to Doordash site and the status on the order there was CANCELED. I called the store to inquire what is going on and was told that order is ready and they are waiting for it to be picked up by a DoorDash driver. When I told them that the status on the Doordash site shows order has been canceled. Both the employee and later the manager Miguel told me that they have no way of checking that and told me to call Doordash. I did not place the order through Doordash, I don't care about door dash I placed the order through Chipotle, even if they use a third party delivery they need to ensure the order gets delivered. I asked how long would have you waited until you realized that a driver is not picking up the order, they had no answer. I asked how are they ensuring customer satisfaction and order delivery if they have no way of communicating with Doordash, again they and no answer. I have been a long time customer but won't be going back - w​hat a shame. read more

Love the steak burrito bowl. It's worth every single penny. I don't care about the kinda unreasonable price because it's worth it to me. I love my $15 steak salad bowl. read more

In general, Chipotle (or "Chipotle's", as my mom calls it) will always be a go-to for a work lunch, hangover meal, or just anytime that I'm craving beans and rice. When you consider all three of those options, I'm visiting a Chipotle in one location or another fairly frequently. For concept, flavors, value (price is low considering the quantity of food!) - no question, 5 stars. But that's the chain in general. I felt I had to write a review of this Chipotle because there is just not enough seating at this restaurant! It is in a busy strip mall location, on a busy road, and gets BUSY during the lunch hour! Even when I get there early, around 11:30, there is usually only one table open - if that. I went later this week and had to wait for a table. Chipotle: please get rid of those awful high tables with the bar stools that don't move and are impossible to sit on. Put two-seater tables throughout the whole restaurant and let people move them together if their groups are larger. I don't want anything to come between me and my burrito that is stuffed so full that it barely closes. It's depressing when I order and then have to wait to eat it back at the office because there's no room in your restaurant. read more

I love chipotle but not this location. Very small and every time I go to this location I find some problem with the food either chicken is salty or salsa is bland or something else. I always go to nearby burr ridge location if I want to eat a burrito. If I don't have time to drive I eat at some other place nearby. Iam writing this review eating a bowl with too salty chicken read more

I stopped by this location today for first and last time. The staff was extremely rude and they were not even that busy. I was the only customer in line waiting to order food. I got two burrito bowls and a burrito. I couldn't believe how everything was prepared. They put so little of all the things I wanted - half spoon rice, half spoon beans etc. I asked if I can get fajita veggies and I literally got two pieces of pepper and a slice of onion!!! Seriously???! They were also extremely sloppy, didn't care that they are spilling all over the bowls and making it impossible for me to touch them without having guacamole all over my hands! Terrible!!! read more

I visit chipotle often and am usually satisfied with the food and service but my vist on 6/10/15 at around 12pm central time was very unpleasant, there was a young man cashiering when he was about to give me my receipt i told him i dont want the receipt and asked if he could just throw it away he grabbed it out of my hand with an attitude and when i turned around and left out of the restaurant i was informed by my boyfriend who was standing off to the side of the register waiting for me that the young man mocked me waiving a receipt around and when asked who he was talking about by the young lady next to him he pointed at me and laughed. When my boyfriend had told me what happened we had already left, so i decided to call and complain to the manager. The phone rang more than 20 times and when someone finally picked up they said "we dont have a manager" i said of course you do then they put me on the phone and a young lady came to the line saying her name is elizebeth and she was the manager i spoke with her and told her what happened she apologized and said we will replace your meal asked for my name and told me it will be put in a book and next time you come in ask for me and ill get it for you. I also asked to speak with the regional manager whos name she said was ghram she said he will be in a 1pm. I called back at 1:15pm and asked for ghram they acted like they didnt know who that was so i asked for Elizabeth they gave her the phone then she passed it to who was suppose to be ghram. I told hik what happened he said sorry and hung up the phone. Yesterday 6/12/15 i went to get my free bowl as promised by elizabeth. I ordered my bowl and was going to pay for a burrito when i got to the cashier i asked for Elizabeth he went and got another manager (andrea) i explained what happened she said well your name isnt in the book so i cant give it to you even though i was telling her what happened and who i had spoken to she didnt care she instead threw the food away rather than giving good customer service. I wont be back to that location. Horrible experience... read more

This was my first and probably last trip to Chipotle. I ordered the steak tacos meal. The guy grabbed 3 shells and started making my food. When I got to the register another guy slid over a 4th taco and walked away. I figured it must come with 4 tacos. When I got home I checked my receipt and noticed the charged me extra for the 4th taco. (The one I didn't order). That mildly annoyed me but I figured too late now. Then when I opened my food it was room temperature. I live 2 minutes away from the restaurant, how could it not still be hot less than 5 minutes later or was it not hot when it was made? So once reheated I noticed the steak was ridiculously over seasoned. I ended up looking through my kitchen for things to add to them to cut down the spices. In the end I added gold fish crackers to them, which actually wasn't bad. After all gold fish crackers make everything better... I'm hoping for chipotles sake that all their restaurants aren't like this one. But I will never know, that was more than enough chipotle for one lifetime. read more

Oh, how I love Chipotle, just not this Chipotle. I have seen this location go down hill the past few times I have been in and its upsetting. This location used to have top notch service. Now most of the people working there are rude. It also seems that their portions have gotten drastically smaller. I remember when I got steak, it was a huge spoonful, now its about half. Same with everything. When I have to pay extra for guacamole, I expect full serving. I shouldn't have to ask twice for extra and then get dirty looks from the very unhappy girl serving my food. The most annoying thing is I constantly get double charged. I order the same thing all the time, so I know roughly what my total should be. More often than not, I have to ask if its correct and I get assured it is. I pay, check the receipt, and sure enough, I got charged for 2 drinks, or 2 sides of guac. I tell the cashier, who gets a manger and I get my refund but this refund is never accompanied by an apology. This last time I told the manager that this has happened a few times before and I get a half assed apology while the look on his face says "I don't give a f#$%. read more

If you want to pay extra money to get less food then definitely come to this location. The SKIMPIEST burrito bowl I've ever gotten. Me and my girlfriend ordered a chicken bowl and a steak bowl, extra meat with both. My girlfriends was made first, and the "extra" chicken on hers was about five pieces. Then I ordered mine with the "extra" steak. Same thing happened. I ended up calling the lady out, asking how much I was being charged for the extra. She told me $3 since it's double meat. I told her that was no where near double and to please add more and she reluctantly added a little bit more. Same with the rice. Had to ask them twice to add extra rice because they spooned on the tiniest amount. Maybe you guys should have a chat with your employees about this issue because as I saw in other reviews, this wasn't the first time. Shady business practice if you ask me. Won't be returning here again. read more

We come here every Friday as a treat from our diet, which is a low carb diet. My wife and I both order the same thing every Friday, one of the ladies behind the counter has caught onto what we order, every Friday. We ask for double carnitas and fajita mix in place of rice and beans. Not only was my wife skimped on a double order of carnitas, which we pay for, but I was then skipped by the teenager boy behind the counter so he can talk to his high school friend and place her order, then place mine, and continue to skimp out on my double order of carnitas as well! Really upset over this matter to where maybe that lady won't remember our order anymore because WE WONT BE GOING THERE ANYMORE. read more

Normal chipotle, great quality of food, this one offers a patio outside, although it does face route 83. People seem to like to hang out at this site, which is nice to see. Very fast service, clean and its by the Jamba Juice! So I can always go there after I finished my food. read more

I place an online order for two burrito bowl, paid for it online as well. When we got there to pick up order they only make one bowl. I don't know her name but she must be the manager, but she apologize and tried to make up for their mistake by giving us free drink and chips. It was okay no big deal. The manage actually call us to follow up. I can't think of many places that would take the time to follow up with their customer and for that I gave them 5 stars. read more

Best online ordering system anywhere! We order often from work and there is never a mistake, always ready and perfect when we arrive! Only downfall is parking, but it is worth the hassle to get a spot! read more

Best guac ever. I always get the burrito bowl, it is the best way to eat everything neatly and enjoy it.