Mike and Steve are such pros. Gave me the best price and fixed my Tesla Model 3 windshield right in…read moremy driveway. Such a smooth process. 10/10 will recommend to friends and family.

Mike was great to work with. We tried to fit the replacement windshield before some rain but ended…read moreup needing to reschedule. Communication was clear throughout and price was as communicated in the estimate. Would highly recommend!

I called and scheduled an appointment with Jason. I said he would be over the next day between noon…read moreand 4:00. He never showed up. I tried reaching him at 2:00 and at 3:00 but he did not answer. I guess he might do a good job if he actually showed up. Total waste of time

Jason was extremely responsive during every step of the process. They came exactly when they said…read morethey would and did a phenomenal job on my windshield replacement. They were quick to respond to questions a few days after as well! I recommend them with no reservations.

I don't know why this company has so many negative reviews. I just had my windshield replaced by…read morethem and the whole experience, soup to nuts, was excellent! I called around to check prices with a few local shops, by the quotes were all a bit high. I checked Yelp reviews and I was going to skip over Safelite, but I figured at least I could get a quote. The quote was at least $100 less than the next lowest price. On top of that, I found coupons online for $80 off, which worked. The company does charge an extra $40 recycling fee for the old glass and tax. I went all the way and booked an appointment for a few days out. I received text and email confirmations. The tech called to let me know when he was on the way to my location. He arrived within the appointment time and he performed all of the work to replace a cracked windshield within about an hour and a half, which included rust touchup. The windshield came with a new rubber boarder, which I am grateful, since the old one was worn and frayed. Chris, the tech, was polite, knowledgeable, and skilled. He did everything right! Cleaned up, tightened up everything, checked his work, and cleaned up everything! The service was performed at my location, not in the shop. There are very few companies that go through the great level of service as this fella did. My windshield is shiny and new. I am very pleased! They guarantee everything.

Not sure which safelite came to the house, but they were great! Quick and did an amazing job. Alex…read morecame and fixed my windshield very quickly. It is incredible how fast and it's now just a spot where the cracks were.

Very easy and quick experience. Installer came within the time range as specified, windshield was…read moreinstalled within 30 minutes. He was very professional and efficient. They also come to you, which is very convenient. Price was also the most reasonable out of all the businesses I contacted, just be aware that the quote may not include the tax, so be sure to clarify that.

Very pleasant experience…read more Installers called me prior to the appointment time and showed up on time. Two installers finished the job in about 30 min. Cost is far less than Safelite and I didn't have to travel to them.

The technician was thoughtful, kind, and considerate and helped me with my problem right away.read more

After a successful windshield replacement (Safelite warranty) and good experience, I am changing my…read morerating to four stars. It remains, frankly, unacceptable that Safelite doesn't let you get anyone on the phone to discuss issues. This has been both my experience and that of a family member, who had worse issues with Safelite than I did (In their case, they installed a defective windshield and damaged the vehicle's electronics). My issues are that Safelite broke plastic parts when replacing my windshield some time ago, and the rear view mirror was attached so poorly that it not only came off but took a piece of the windshield with it. Could not get anyone on the phone to discuss. I went to a Safelite location today, and they made an appointment to replace my windshield under warranty. I was not given an argument at any time that the problem might have been my fault. Extra credit for that (and for sure, it wasn't my fault). It's still the case that the original replacement of the windshield should have been done on-site as originally ordered, as at the time Safelite lacked the means to do a calibration on my car (the latest replacement, under warranty, included a vehicle calibration, for which I am thankful). Nonetheless I've upgraded my rating to four. But Safelite, please, find a way to have representatives either talk by phone or chat with customers online, even if it's just to discuss the situation and tell us to visit a Safelite location.

Replaced windshield quickly and it looks great. Very affordable compared to quotes in the area.read more

I had a great experience working with Jon from Safe Auto Glass when replacing my windshield. From…read morethe start, communication was clear, prompt, and professional, which made the whole process stress-free. What really stood out was how smoothly everything went between his company and my insurance (Progressive)--such a huge relief. Jon was also incredibly understanding and flexible, especially with the possibility of rain and my limited garage space. He was willing to work with me to make sure everything still got done without any issues. Just to be clear, I worked directly with Jon at 877-215-7735 (BEWARE, DO NOT confuse this with another company with the same name!!!!). Thanks again, Jon, for being so kind and helping me out of a tough situation!

If I could give zero stars, I would! This company will ROB you. They installed a "new" windshield…read morethat was full of scratches. They tried to say the scratches were due to my wipers (which were brand new) -- Literally stole from us. We plan on contacting our attorney. Alan, one of the managers, should not be allowed to steal like this.

I made an appointment to have my windshield replaced with Auto Glass Fitters because they were…read morelocal and quoted a reasonable price. I won't know how well it was actually done until I am driving in a heavy rain, but there are a few things you don't want when having your vehicle serviced: 1. When they called to give me the service window they didn't identify themselves. The caller said, "This is XXXX, I'll be there between 10 and 12". I said, "who?". He responded, "From the glass place". I'm like, "What glass place?" Finally, he said he was coming to replace my windshield but still never identified the company he worked for. 2. I went outside and asked the installer if I could get him anything. He responded, "Yeah, a new job" and went on to complain that my truck was too tall. I offered him a choice of ladders and he said "No, I will stand on my toolbox if I have to". 3. When I heard him packing up I went back outside only to have him complain about what a "Pain in the ass" the job was, and how they lost money on the job because it took him two hours plus 30 minutes to get to my house. 4. As I stood there listening him to go on and on about how much they lost on the job I noticed that the front windshield, of the windshield replacement truck, was spider-webbed with cracks. Really? Yes, really.