From other reviews, and my experience I can tell you the one thing in common with unhappy clients -…read morethe money gouging. As many others who have written reviews, I too felt I was taken advantage of at this practice. After being told I paid in full I received a near $700.00 bill. Flabbergasted, I called and talked to Wendy who then took no accountability and blamed my insurance for the "miscommunication". After waiting weeks to hear back from Wendy about reducing my bill, I finally reached out again to hear the same answer back about it being my insurance's fault. Hours of phone calls and emails and I can tell you, it was indeed not my insurance's fault - the practice completely misquoted me. Sadly, I would not recommend. Paying an out of pocket cost I was not informed of tells me that this practice focuses on the dollars in their pocket rather than the care their patients receive. The lack of transparency about payments is unethical and they need to change how they quote immediately. As someone who herself has compiled quotes in a medical office, there is no excuse for this. This is the simplest form of bait and switch ploy. To back this 1 star review up even more - my whole experience was anything but smooth. I had three moles removed the same day. It felt rushed and pressured. I didn't even know I was getting them removed that day until billing came in. One mole was on my foot. They did not stitch and wrap it properly and I ended up bleeding through my shoe in Walgreens picking up my prescription. This then led me to passing out in Walgreens. Yes. So fun. I called the Dr. to say I didn't think the bleeding was normal. They had me come back and offered to add more stitches to the toe RAW! No numbing! I declined saying that sounds painful and preferred it to be wrapped instead. The healing process was anything but pleasant but the stitch removal was one of the most painful experiences of my life. The type of pain you grimace just thinking about for days and weeks later. Honestly, the pain from the suture removal comes second under kidney stones for me. I didn't expect this experience to be pleasant but I certainly didn't expect it to be this traumatic. So no, I do not recommend.

Did not have a great experience here. The moment I walked in I was met by a fast paced, in and out…read moremachine like system- not what you want from any medical facility. I went for an annual skin check and all of a sudden I was being hounded to participate in clinical trials-not what I had signed up for. The skin check was extremely rushed and all personnel that I saw did were not personable at all. Overall, it seems like Schlessinger and his team are in it for the money, and offer unnecessary treatments/products and rush through patients to try and make the most money off of people as possible. Would NOT recommend

I had the most wonderful experience at Serenity Spa. At 75 years old zi wanted to make my skin…read morelook alive so I booked a facial with Rochelle. It was amazing. So relaxing and my skin looked so hydrated and peachy! Just what I wanted. I decided to sign up for their 2 year, once a month special. There was no heavy sales pitch and I made the decision based on my experience. This came with several new products that O have been using. I am so happy with the results! Before I was buying my products off the internet or Walgreens so maybe any professional product would hydrated my skin and lessen hyper pigmentation. This is a very nice place and I appreciate hated the text reminders! My 42 year old friend that went too looked amazing and so fresh after her facial. No cucumber water though. Lol

I think the point is that the individual aestheticians are competent…read more The hard sell at the end and the lack of transparency in pricing are the sign of unethical busy practices. I would not encourage anyone to go there.

I went in for my consultation with Abby and she was wonderful. She provided with me with the…read moreinformation I needed and answered my questions that I had. I can't wait to start this journey and see my results. Thank you Abby. Amy

I wish I could give them a 0. I went there for Botox and mid face filler maintenance. A month prior…read moreI had maintenance on my cheek from another provider which I was pleased with. During my consultation I was told the standard order of business is 2 syringes in the cheeks. So they sold me 2 syringes. Gave a great discount if I paid cash. After a month my cheeks were lump, noticeable asymmetry and I looked as if I aged 20 year, I go back thinking it could be corrected and was sold another syringe cash for the discount. A month later I contact them because my face was distorted and you could see the filler under my skin. I requested for refund and f it to be corrected. Dr. Abbott insisted that because he trained the injector it was performed correctly. Offered me to purchase another syringe and dissolve the areas that had been over filled. I opted for the dissolve. AVOID THIS PLACE IF YOU VALUE YOUR SELF, TIME AND MONEY!!!!!!

Gabe, Devanu's massage therapist, is the best! If you want a knowledgeable, experienced massage…read moretherapist, that really knows how to do therapeutic deep tissue for relief of muscle issues and pain, he's your guy.

I had the best facial I have ever had at Devenu. It was the DNA facial. There was a definite…read morevisible difference in my face afterwards and I was thrilled with the results! Highly recommend this facial treatment.

I see dr Nelson for my skin needs. She is very good at getting stuff done quick and easy. I had a…read moremole I was having a problem with and she got the spot numbed and the mole off all in the same checkup visit, all done in under 25 minutes! I am always pleased to stop in and see her!

I fired this office after ~15 years…read more The front office customer service is consistently poor, and I've had a botched skin cancer procedure. I knew it was time to move on a few years ago, and I'm sad I put it off until the latest round of poor customer service. Really happy with the recommendation I've received and if you resonate with my experience, I suggest voting with your dollar as well.

Knowledgeable and professional staff. Mary Otterman spends time explaining what she sees, answers…read moreyour questions and addresses your concerns. I would recommend her 1000%.

You know all those tik toks you see online about a provider spending 3 minutes with you (if that)…read moreand doesn't listen to you. that is this place.

I have been a patient here for many years. I have been treated for acne, psoriasis and…read moreunfortunately, skin cancer as well but have always had the best care & genuine concern from the providers. My sons & parents have also had wonderful care from these providers! It's SO convenient to have an office available in Council Bluffs. They are very busy but take great care of their patients.

My insurance referred me to this doctor and location for an easy procedure. I had to wait close to…read morea month to get an appointment, but I wasn't in too much of a hurry. Everyone working in the office to the doctor were very friendly and answered all my questions. From check-in to leaving the appointment I was there 45 mins total. Overall, I was very pleased with everything and would recommend to anyone.

Wee and Nancy are so amazing! Thank you! My nails and ties…read moreare always beautiful Lola mahgoub

My sister and I had great experiences here for pedicure specials! We got the Firecracker Pedicure,…read morewhich was the July special. I thought $69 was a good deal for everything the pedicure included plus a drink. We arrived a couple minutes after the scheduled time and they got us in pretty quickly. There were so many polish options, it was hard to choose a color! Our nail techs were both fabulous, I enjoyed being able to sit with my sister and chat or just not have to make conversation. They did such a good job with our pedicures! The drinks were good, they were a pop rocks 4th of July themed drink. The pop rocks were a fun addition! I loved the little photo ooo in the waiting area, too. My sister had been here before and she said she liked her past experiences here. I'd come back again!

This place is trying to be a spa but only gives medical office vibes. I'm not one to complain about…read morefree service but this was the weirdest facial I've ever had and honestly not even worth your time. First of all, the person that was doing my facial that I scheduled with texted me morning of to confirm (after I already did the day before thru their text system) and when I got there they told me I was with someone else and when I asked about it I was told well, Charissa is the manager and was doing b2b marketing. That in and of itself tells me they're just a business and don't care about actual skincare or clients, just getting more money. In the room, I've never gotten a facial before where I didn't get into a robe and the girl stayed in there while I got on the bed. Again, never in my life have had that. She didn't once explain the product she was using or why (just the tool that she was using) or examine my skin prior to working on it. Huh? Shouldn't you want to use product and ingredients based on my skin and not just what I think I may need? In the middle of the facial she used what seemed like a paper towel to wet my skin and it dripped in my ear the whole time which was annoying and not super professional. The skincare products were incredibly drying to my skin and smelled DISGUSTING. I was just excited for it to be over and it was clear this was just about their tools. Then on the way out they tried to tell me I owed them $50 and we went back and forth while they tried to tell me the date I was in there and with whom. After I finally said I've never in my life been here but will pay you your $50 they decided to verify my phone number and name and said "oh sorry I clicked the wrong name". Listen we all make mistakes but this place is unprofessional and clearly here for profit not because they care about skin health. Their cheaper prices represent the quality.

I had a great experience getting my free facial here from Lynn!…read moreI found out about this through social media and was pleasantly surprised to find that it was a completely free experience. I learned a lot, and had a lot done, taking closer to an hour than the 25 minutes planned, which was totally fine with me (she asked to make sure)! My skin is very sensitive, and I had some small scratches afterward that healed in 2-3 days. My skin is still very smooth 2 weeks out, so I can tell the exfoliating and other procedures really made a difference. Definitely recommend trying it out!

Studio 25 is great. Just moved to Nebraska 3 years ago and wass looking for a place near my house…read more Saw Michelle for facial and eye lash lift. She customized my facial based my skin type. Left feeling fresher and relaxed. Eye lash lift looked amazing. Looked so natural. I now see Michelle regularly for my facials and eye lash lifts. Highly recommend. Athena joined the salon a year ago doing structured nails. Thought I would give her a try. I've been trying to strengthen my nails. Athena does amazing work. She takes her time and does such a great time to do quality work. Love that fact she enjoys what she does and is military. Anyone looking to strengthen their nails I recommend Athena. Faye does an amazing job on hair. I see her everytime I go into the salon. She always greets me when I come in. I see first hand almost all of her hair cuts and styles. They all look fabulous. Base on what I've seen, I decided on getting my hair done with her. Wanted something new and spontaneous. She let me know her thoughts in hair color and went through the process on what she needed to do to achieve the look I want. Decided to do a redish highlight ​balayage look. I was only avaliable after work to get it done, Faye was very accommodating and met with me after work hours to do my hair. Turned out amazing. Go see her!!

This place is Awesome. I hate having to drive all over for eyebrows, pedicure and hair. Come visit…read moreMichelle and friends at this one stop shop. They are all super friendly and do a wonderful job. I'm so excited I have found my new go to. It's not awkward or crowded but intimate, personable and cozy. I felt welcomed, relaxed and refreshed. I love how my brows, hair and pedicure came out. Thank you, Michelle. You are amazing. BTW. If you don't like something or feel like something has been missed, just speak up. Michelle will listen and do her best to accommodate you in every way.