Great Experience from time entering until leaving, Had a…read morecleaning that was extremely thorough and will continue to use in the future. Highly recommend!

If you are like me, setting up care with a new provider is always a little intimidating... you…read morenever know what to expect. I found myself in that situation this week. I called a couple places that had been recommended to me...they all seemed frustrated with my questions. Then, I called DownEast Smile Company and inquired about them accepting new patients. Not only were they accepting new patients, but Cheyenne was very accommodating and helped me verify my insurance was accepted. To add the cherry on top, I was able to schedule an appointment the next day! Not even kidding! Fast-forward to yesterday, I had my teeth cleaned by a super thorough and friendly hygienist named, Jenni. It also should be noted that they have a lot of technology that MAKES the patient experience... From massaging dental chairs to portable x-ray machines to 3-D images of your teeth. High five! I was also able to see Dr. Merandi yesterday, And let me tell you... I felt like I had been her patient for years and immediately trusted she had my well-being in mind. Dr. Merandi, Cheyenne, and Jenni all provided an elevated patient experience. The building is GORGEOUS. The rooms are COMFY. The hours are CONVENIENT. The atmosphere is WELCOMING. The care is PHENOMENAL. I truly feel it would be hard-pressed to find this level of service anywhere else in Cartersville!

Vicky Patel is very gentle and a very good dentist. I like this place. Nice staff clean facilities…read moreclean restrooms

Carrie...Ed and I want to thank all of you for making Ed's visit a good experience. You, Mary Beth,…read moreand Drew were very friendly and courteous. You were very helpful in assuring that Ed was comfortable when this was his first time at your facility. He really liked Dr. Hwang and was very pleased with the results. Please thank everyone for us. All of you will be in our thoughts and prayers. I am sending this through Yelp as Ed's cell phone does not allow him to respond to questionnaires . I also could not get the E-Mail address that was on the card to send. Said it was invalid. We are so thankful that we found you and will let everyone know about this wonderful facility.  Sincerely, Nancy & Ed Kennesaw GA

Dr.Cotton and staff were amazing. I was unsure about the implant procedure. Dr.Cotton walked me…read morethrough every step he would be performing. He gets 10's across the board.

They seemed great, and maybe they are most of the time. At my initial consultation, they did not…read moreprescribe me the antibiotics or steroids I was apparently supposed to take the morning of my procedure (multiple implants) nor did they provide the literature they were apparently supposed to telling me to take them the day of the procedure. The day of my procedure, they said they were prescribing three different pain killers, the steroids and the antibiotics I was supposed to have already been prescribed. The pharmacy again did not get a prescription for the antibiotics. Since it was 5:15 pm when I realized this, we called and left a voicemail on the after hours line. They never called back. The prescription for the antibiotics finally went in the next day but since I was on pain killers and couldn't drive, I didn't get them until the following day. Turns out that even though I talked the dentist through my medical history at length - including that I was immunocompromised (they also had my med list showing this), and had a history of infection and sepsis, he still prescribed a strong steroid. In hindsight, I should have looked more into the steroid since I had never been on it before, but I trusted them not to prescribe me something that would make an immunocompromised person even more immunocompromised without telling me. I've been in the ER twice since the procedure two weeks ago, and still am fighting an antibiotic resistant infection and a seperate skin infection that being immunocompromised by the steroid caused. If the infection isn't improving by tomorrow, I'll be admitted to in-patient care until it is, meaning I miss even more work after already having 10 days of not being paid. On top of this, they gave me the post-procedure directions for the wrong procedure and only one of the pages of directions for the correct procedure. At this point, I likely won't be going back to even get the bridge and crown that's supposed to be going into the implants. I'd rather be missing four teeth than risk getting another infection. This is all after a two hour wait for my consultation appointment. I was fine with it at the time, they were unexpectedly short-staffed and things happen. But they never once said anything to me in the waiting room saying they were behind and clearly they rushed through the appointment if they didn't even talk about me taking medications for the procedure or send them in.

If I had no stars to give, I would give no stars as a review! Aspen Dental and their billing are a…read moredisaster! I have to keep calling my insurance to check if the claims were even filed, and it seems they were only filed recently on 6/8/25! We're talking about claims dating back to 09/24 up until now. They want to send me collection calls without having properly billed my insurance first. It feels like they're trying to backtrack, and they didn't do a pre-determination of benefits to inform me about my out-of-pocket expenses--how is that fair? Instead, they bill me for everything and send me to collections before going through my insurance for payment. It looks like they want to get paid twice! The receptionist is incredibly rude and seems incompetent. Instead of being professional, she argued with me and told me, frankly to my face, that if I didn't like it, I could go elsewhere! Well, I will do just that, but I'll also warn future clients about the issues I've faced and how nothing is being done to fix them. It's clear they don't care about their customers, charging for services that may not be covered, and calling me for payments on bills that haven't even been sent to my insurance. I have two insurances and a discount plan! This location feels like a fraud and needs to be investigated because I can't be the only one experiencing this! My advice? Review your account and call your insurance to see if they've paid before you give them a dime!

Very nice but they don't take as much insurance as they claim. They didn't take my dad's, my…read morehusband's or my friends. And none of them have Medicaid.

I was four months pregnant when my wisdom tooth erupted. Michael Hall showed me my X-ray, said it…read morewould need to be removed. When I asked about the tooth being close to the nerve, he laughed at me and said verbatim, "I've done thousands of these surgeries and never had a patient with nerve damage, you won't be the first." I can't possibly write everything that happened to me here in this small space, but my life is forever changed by this surgery. It has been over two years now, and the nerve damage to my lip, chin, jaw, teeth, and gums is permanent. He never took my concerns seriously, and his demeanor towards me changed entirely when I said I thought I had nerve damage. Before surgery, he was so warm and kind. Once it was clear I had nerve damage, everything changed. He was cold, entirely unsympathetic, and SO angry at me for asking questions, for being concerned. I've also had to make dentist appointments since where they were shocked by the poor quality of his work. I have to live with this every second of every day, and I am always terrified the horrific neuropathy I experienced for the first two months will return. Not only that, but two weeks after the dentists at Atlanta Oral and Facial Surgery in Cartersville (Hall and Etezadi) knew I had nerve damage, my cousin (who had no idea what was happening with me) went for her own wisdom tooth to be looked at. Her tooth was also close to a nerve and she asked about it. Dr. Etezadi, the other dentist there, told her they had NEVER had a patient with nerve damage. I had met with Etezadi about my nerve damage only two weeks prior! It is unbelievable what they are doing to people. This was traumatizing, I will live with it for the rest of my life, and it is only a tiny fraction of what happened to me. I wouldn't wish it on my worst enemy. PLEASE go to someone else.

I am a health care professional (surgeon) and use these guys for my dental care. Speaks loudly I…read morethink. Great people, great service, very professional and both doctors have great hands!!

Incredible dentist!!! Had a tooth extraction and was literally painless!! Accepted my insurance…read moreand it was WAY CHEAPER then asp dent. The staff is amazing!!! Highly, highly recommend them!!!

Total rip off I went there because I was in pain and they did nothing to help with it. I had been…read morethere a couple of years ago and they told me they were going to put together a treatment plan. It took about a month to come up with a treatment plan that I couldn't afford . This time when I went there the dentist came into the room for about 1 minute and said that I had to follow the $24,000.00 treatment plan no other options were given to me. I left there in more pain than when I got there from their cleaning. Then got a bill for over $500 because they did a bunch of X-rays that I didn't ask for just to say it's the same treatment plan as last time. If I could I would give them a negative star rating as in my opinion they don't deserve even a single star.

Very kind and friendly staff. Knowledgeable and experienced. I felt very confident and at ease…read morewith the care I received.

This is the first dentist that my husband has ever liked. I have scheduled appointments for the…read morerest of my family. They don't do services not necessary to make extra money. They are fair and honest. Coming here has made us realize how bad other dentists we've seen really are.

Clients beware! I went to this dentist and he informed me I needed a root canal- I was in…read moreabsolutely no pain. And I also needed a deep scale cleaning. It was going to be over $1,700. I felt like something wasn't right . I went to another dentist and bam. Under $250 for a filing and a cleaning. Get a second opinion. I wonder how many other people he has scammed out of money. I would ha e gone through a lot of pain and spent a lot of money on something I didn't need.

Love Dr. Owens and Dr. Mudha. The office staff is nice and friendly, and I have never had to wait…read morelong for my appointments. Highly recommend Nikki for cleaning, she is amazing and fun to talk to. I am a scared cat and I actually don't hate going to the dentist anymore!!

From the owner: Welcome to Owens Family Dentistry…read more At Owens Family Dentistry, our priority is to deliver quality care to informed patients in a comfortable and convenient setting. Quality Care When you have dental problems, you need to turn to a dentist who listens and responds ... an experienced doctor who knows the field and can effectively diagnose and treat your needs ... a friendly dentist who counsels you on the best ways to maintain and improve your health. Our staff meet all these criteria. Plus, you benefit from a dedicated team of trained professionals who give you the individualized attention you deserve.

My first time at Sky Dental was excellent. The environment was welcoming and friendly from the…read moremoment I arrived. The staff was outstanding the dental hygienist was awesome, had me laughing and comfortable the entire time. At the end I met Dr. Sky he dedicated ample time to address all my questions, and demonstrated great interest getting to know and understanding his patients which is rare. Overall highly positive recommend this place to anyone looking for dental work.

Dr. Sky (short for Skylar Yearous) is nothing short of AWESOME! He and his staff are professional,…read morepersonable, and knowledgeable. I used to need medication to calm me enough to get into a dental chair, but they put this dental phobia sufferer right at ease! I moved away from Cartersville 3 years ago, but do not wish to seek a dentist nearer to my "new" home. Dr. Sky & team are worth the drive from Rome to Cartersville!