I don't know what I would have done without Banister. After the sudden loss of my mother I had no…read moreclue or desire to figure out what needed to be done. Vanessa made it so simple. She has the remarkable ability to navigate through all the must-do's and paperwork while at the same time being a gentle and loving support. She truly cares and that kind of service isn't easy to find.

Banister is an absolute must if you're struggling with a health crisis (oncology and beyond),…read moregrief, bereavement and family issues that come out of all of these issues. Their offices are a safe haven during stressful times and their calming, grounding professionalism is so supportive and caring. I can't recommend Banister Advisors enough - they are certainly a partner in life events and especially during challenging times.

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

They were a lifesaver when my mom needed in home care. We had care 12 hours per day. Very…read morereliable.

I was told they could provide care in 4 hour shifts. After a 2 hour consultation, i was notified 2…read moredays later telling me that they can only find help in 8 hours shifts. Now, I am having to start over finding a company that will actually do what they state in their website. I am so disappointed with this company.

From the owner: All About Care Inc. is Senior Care and Consulting company privately owned and operated by Cheryl…read moreSaeger. We have over 30 years experience providing guidance and care support for seniors needing in Home Care and Senior Housing Transition services in the Greater Puget Sound area. All About Care is licensed, bonded and insured. All About Care also offers two other programs that help improve quality of life and independence for our clients. Senior Activity Solutions, is a fresh new program that strives to provide meaningful and engaging activities to benefit both the mind and body by reducing isolation and improving daily physical and cognitive functions. Everything Concierge Services, offers Home and Personal Services. We offer a fast response to - "I need help" Situations.. that happen to families, individuals and businesses when they least expect it. We offer help with General Errands, Household task, Transportation issues, Transition/Moving, Travel Companion, Medication Reminders, Meal Planning/Preparation, Organizing and Downsizing.

Terry from 1st choice is so wonderful to work with. She's very knowledgeable and a great advocate…read morefor any senior looking of an appropriate senior community living. The clients she brings to my AFH are very well informed about this community and families are so happy that they have Terry to help them place their love one to a new community. As a provider, I'm so thankful for Terry for always being so professional and warm and a great to partner with for senior placement. You and your love one is in great hands if you have Terry Fontaine as your senior advisor!

From the owner: We know the assisted living and care options you'll want to consider. Call us for free assistance…read moreany day of the week.

The final months preceding death for my husband were challenging as well as heartbreaking for our…read morefamily. So many burdens were lifted when Alpha stepped in with excellent care and assuring emotional support. My concerns and frustration were instantly assuaged, and my greatest praise goes to the entire team at Alpha. Heather, my husband's nurse, was phenomenal. She was absolutely amazing with her skill and innate kindness while managing the needs of a difficult person. His bath aide, Arianna, was a great help as well. Kudos to her for her for her powers of persuasion and compassion for a cranky elderly man! I will remain so grateful to each and every team member at Alpha that navigated me through such an intense journey, and I would highly recommend Alpha to any family facing these turbulent waters. With gratitude, Gail W.

In short I've heard very good things about their hospice…read morecare, though obviously some folks have also had bad experiences (just within these Yelp reviews). This is a home-health review. Nothing truly disastrous happened, but it was a very mixed bag and wasted a lot of time. In long The positives were the physical therapy and the bath aide. Both compassionate, helpful, organized, and motivating. Really good, capable people who deserve all the credit in the world. The bad starts with occupational therapy. He has since retired for medical reasons of his own, so he's no longer a liability. But he was a mess on his best days. He would call to schedule an appointment and talk to my wife about nothing--one time for over an hour. And he would complain about being overworked and not having time to get things done. Maybe if a 30-second scheduling call could take place in 30 seconds, rather than 60+ minutes, you'd find your calendar more manageable. He also complained repeatedly about how state authorities unjustly investigated him at past companies. Not exactly confidence-inspiring. He would come over to tape up a shoulder for my wife, and literally watch a YouTube video on his phone about how to do it....*during* the session. You don't know how to tape a joint? C'mon, man. At least do that in your car before you come in. He would come up with inadequate solutions, too. Her shoulder needed a little more support from the arm of her wheelchair. Instead of recommending a thicker armrest, he stacked up pieces of styrofoam packaging from a parcel he had received at home. Obviously that's easy to knock off and she loses the support. When we switched to outpatient OT/PT later in the year, the OT found a perfect armrest online for under $30 and we still use it. The case manager was another disaster. He was OT by trade, but clearly not up to date, and not focused on what he should be doing. He came over for an eval and she mentioned that climbing stairs would always be a big goal for her. She had tried with PT with mixed results, since her dropfoot made her feel unsteady. He took her to the main stairs in our house. They're narrower and shallower than the front stoop, which the PT had wisely been using when she had her try stairs. She felt unstable after one stair, so he tried to talk her into taking her ankle brace OFF. Thankfully, she questioned this, left it on, and got back to her wheelchair quickly. Having her tumble down even 2 stairs could have been pretty awful, to say the least. Thankfully, we got her into outpatient care not much longer after that. It certainly could have been better, but it was a huge step up from Alpha, and she never felt unsafe at all. Turns out that the best therapists tend to work at in-patient rehab facilities, where they can see the most patients the most often throughout the day, and make the biggest difference. Home health usually falls below outpatient care in competence, from what we understand. Thankfully, she's found a better company for her current home care. Glad to be done with these busters.