Best car dealership in town !! I wouldn't go anywhere else !! John is the absolute best !read more

Their service department is prompt, professional, kind, and goes above expectations to assist…read morecustomers. They don't man-splain things and reasonably adhere to quotes and deadlines. Their sales team leaves something to be desired, however, as most are not courteous in any regard. They act as if your presence is a burden and annoying. Every question is met with rolled eyes. Service department standing ovation. Sales team and front desk people, get a grip.

I brought a truck at Parks Chevrolet a couple of years ago. The truck was at a good price but…read morethey did try to tack on several extras and not explain this fully until we was going into the financial aspect. The salesman and the maintenance technicians seem to do well though as I go for my regular routine maintenance. Nice selection of cars and decent price on vehicles.

GREATSERVICE!!!!!!! The level of how clean all there vehicles were surpassed my expectations .Just…read morebought my 2003 toyota tacoma from them i will buy from them again.

I would not recommend dealing with this seller. This "dealer" has no integrity. He reported that…read morethe vehicle I was prepared to purchase had been in no accidents, which I later learned to be untrue. He agreed to a purchase price and was told a check had been written by a lender for the purchase, his wife and selling partner told me to go ahead and put the vehicle on my insurance "to quicken the process when I came to get the vehicle", and set an appointment for the pick up of the vehicle the following day. He then called me while I was on the way to the appointment and told me the vehicle had been "accidentally" sold to another person. Who does that? Zero integrity, poor business practices and a liar.

Sri, his knowledge is at the top, he is humble and incredibly fair to work with…read more His cars are always at the front, ie the front row for a reason. He gets the most out of a BMW

i can say i have read the other review after I had problems with this guy and now i see i should…read moreexpected all my parts to go missing!

We always get our vehicles there for years, but when I took my kid to purchase a vehicle we found…read moremultiple vehicles with problems and no one wanting to acknowledge them.Fortunately my son and husband know a lot about cars and was able to look at them. My son even told them on one what the check engine light was going to be just by listening and at first they thought he was wrong and seemed a little irritated that we even ask about it.

I am an Air Force Veteran and also have 15+ years experience in automotive sales, mainly finance…read moreand sales management. I am African American, born in NC and have lived abroad and on the West Coast. I was called in to an interview with Mr. Bono in November of '25. Mr.Bono is a 15 year current management employee of the dealership. I dressed business casual for the meeting. Mr. Bono's first words were and I quote "You sure are overdressed for an interview with a bunch of "rednecks" The majority of AA's and other ethnicities, including Caucasians outside of the south, definition of "redneck" is southern bigot, coupled with a history of racial violence and prejudice. Then Mr. Bono chose not to interview me for the position I actually applied, and was actually overqualified for but the least in the sales department.., you know were the guys stand outside and accost you when you drive up to view a vehicle. I've done Mr. Bono's job multiple times in the past. It's almost to unbelievable to believe, such a southern stereotype. Aren't we done with this type of ignorance yet? I guess not. My rating is based on the aforementioned.

GREAT used car buying experience. Judy was wonderful and found me a beautiful VW Passat in amazing…read moreshape for a fair price. Highly recommend!

READ FAST.... THEY KEEP HAVING REVIEWS REMOVED…read more Let me just start this by telling you "Buyer Beware". There is not one decent car on that lot. That being said, my son, who is 19, bought a truck from there. It's a 1996 Ford F-350, 7.3 Turbo Diesel, Power Stroke Dually. He paid $14k for this truck. IF the truck had been in perfect shape, well worth the money. Now, he was was trying to be an adult and do things on his own, and unfortunately he got taken advantage of. The truck was sold "AS IS", which is pretty typical. He knew this and that part is not on the dealership. Here is where the issue comes in. The truck ended up needing $6k of work. Literally, SIX THOUSAND DOLLARS. There was another $450.00 that came along after the original quote. That was for a fuel lift unit. I reached out to ask for some help thinking they would do the right thing, but they weren't interested. They don't care that they took advantage of someone 19 years old. It took them almost a week to even get back to me about my request. By that time, I had reached out to an attorney who was willing to take the case, as the dealership fraudulently passed the truck in an NC State Inspection. They passed the brakes, and the truck barely had any brakes, which we knew, which means THE DEALERSHIP knew and still passed it. Same with the parking brake, which we DID NOT know until after paperwork was signed. The exhaust was cut off right behind the cab of the truck, which we didn't know until we got it up in the air. While diesels don't have emissions testing, the exhaust should still be in tack and not "tampered with". Yet it passed the NC inspections test. In addition, the reverse lights didn't work. NONE of that should have passed the NC State Inspection that was done on October 2, 2025. Papers were signed around November 1st for the purchase. They had a month to correct things. In addition, the turbo was blown. That alone was $1k. All of this being said, again, I had an attorney willing to take the case for fraud, however, my son was upset enough that they were such crappy people to him. So I opted to set myself on fire to keep others warm in this case, and not add insult to my sons injury. We are car people through and through, but diesels are a bit foreign to us. This being the case, we know things can go awry, but I gave the dealership a week to get back to me on assistance with the cost of the repairs. All I asked for was $2k. That would have at least helped with the things that SHOULD have been caught upon inspection. This behavior was absolutely unacceptable. They are crappy people selling crappy cars. It was owned by the Sage family according to SOS records, it is now owned by another individual (Fritz Carrier). I'm not sure when that transfer happened. I had to gather all of that information for the attorney. The dealership is shady to say the least. And whoever is passing vehicles there should probably step away from that job as the truck shouldn't have passed. And while I know the dealership will come back with some nonsense about this situation, there is ZERO excuse for not responding to a customer for a week. And at the end of the day, they don't care who they take advantage of. It's more about lining their pockets than being good people. Upon further research, they've been fraudulently passing vehicles for a while. Also be sure to check out the BBB information. How they have ANY good reviews is beyond my comprehension! I would assume they're paying people.

This is the absolute biggest WORSE MISTAKE I've ever brought ! Not an HONEST BONE in this guys body…read more! You are better off going to a junk yard and buying one of those vehicles then paying good $ for anything on this lot ! Take my word for it ! Ive spend more $ in keeping the vehicle running then I have on the price I've paid for it ! If I didn't have such a good conscience I'd sell it , but I'd never do that to anyone else ! Although it's basically a new truck now that I've fixed everything on it and made it right ! But hey I'm just a chick right ! What could I know ! SMDH ! Buy at your OWN RISK is what this place should be named !

He's a liar! He sells cars. He knows they have issues and lies to you about it right to your face…read more This man sold me a car last year that I paid $5000 for mind you and I've had issues with it since the day I brought it home. I've put so much money into this car and it still has issues and on Saturday the bracket broke that holds the AC compressor, the power steering pump, and the water pump and in case you didn't know that's a part of the engine, so it's not part mechanics will fix But I have multiple mechanics that can prove it was broken when I bought it. They have ignored my emails. Ignored the bbb complaint I put in. I will be looking into my legal options since he continues to ignore me. DO NOT BUY FROM HERE!

Do NOT go through them if you can help it!!!! Literally, go to a junkyard before you go here. The…read moreguy has NO compassion or consideration for what others are going through. He likes to call others disrespectful, when he is the disrespectful one. He will tell you he can work with you, but he feels he's entitled and he's the only one who has a life. Everything is on HIS time. He doesn't work with you. He wants to sell cars that they barely even make parts for anymore and then expect you to pay too much for them. He's very rude to women as well. God was definitely watching our backs with this one. The stupid car would have probably broke down on us as soon as we drove somewhere!!!

All went according to plan. I set out to find a newly used truck and found it here... The whole…read morestaff was welcoming. Finance guy Barry did a grand job and offered me an array of Warranty products. I managed to get in and out the door in about 2 hours driving my new truck and most of the important papers finalized. Natalie took care of my sale and got me a decent price for my 2017 Trade-in. Thank you Natalie and the Parks Buick GMC staff.

Had a truck listed with photos of a different truck. Waited 2 days for someone to call me…read more Eventually had to call myself (on my birthday). Was about 10 minutes away from home and got a text explaining the situation. Was hoping to get a decent truck for my birthday. At least I didn't drive the whole 2.5 hours.