We moved from a house to the Vale Apartments as a transition while we searched for a condo to…read morepurchase. The experience was great from the friendly staff, to the amenities, and convenient location. Brock in management was very helpful and friendly during our entire time here. He was always there with a welcoming greeting when we entered through the lobby. All maintenance issues, no matter how small were quickly and efficiently handled by Aaron. We would definitely recommend the Vale Apartments for either a short term stay or long term living.

I really enjoy living here. So peaceful and relaxing. My views are beautiful. The rooftop garden…read moreand fireplace are my favorite. I feel very safe walking around with my dog. I love how many shops I can walk to from here too. The staff is amazing. The maintenance man is always smiling and says hello. He is knowledgeable about how to fix things. I'm blessed to have found this little gem in Issaquah.

I've lived on this property for several years with my kids and we've stayed for so long because…read morethis property is so convenient to literally everything. You can can easily walk to the movie theater, Safeway, Mod Pizza, and Mud Bay. You can also catch the bus close by, catch an Uber in under 10 minutes every time, or book a Metro Flex car. From the moment I moved in, I have been consistently impressed by the level of service and the welcoming atmosphere that defines this place. I've lived at a lot of other apartments but always felt most of the staff didn't care who you were. We feel like they care at this property. The amenities are top-notch. The pool is one of the nicest apartment pools I've ever been in. They keep the water and the surrounding poolside areas impressively clean. There's even a little sundeck off the back side of the pool. It's been nice during the summer to sit in the sun and just chat with other mom friend neighbors. They also keep this property very clean and they maintain the grounds consistently. So consistently that I know exactly which day of the week the leaf blowers are coming. To be honest, my only complaint about the property is the leafblower noise. Lol. I know they're just trying to keep this place looking beautiful though. I'd much rather have a little noise for one morning per week than live on a dumpy, run down property. My guests are always impressed at how nice the plants, flowers, and trees are here. The apartments are large and have some of the best up-to-date interiors. There are so many units on this property but you never feel "boxed in" at all. What truly sets this community apart though are the people who keep it running, particularly Lili. Lili's attention to detail is evident in every aspect of her work. She goes above and beyond to ensure that people's needs here are met promptly and efficiently. Whenever I've had a question, I've been able to contact her and she never treats me like I'm a burden, no matter how inane my question is. She's prompt at emailing and calling you back too. There's a newer woman working in the office, Kaylee (I hope I'm spelling her name correctly) and she's been very kind and professional every time I've had to drop off paperwork or stop in to ask someone in the office when the rooftop deck is open (because I love it up there but I always forget when it's open...) I really like the office and maintenance staff here. They all give the sense that they care about the people in the community. If you see any of them out on the property, they always say hi. You don't get treated like you're "just another resident". Most other apartment "communities" I've lived in didn't seem very community-like. People wouldn't stay long and you never knew your neighbors. This place is different in that people stay here for years. You don't feel like you're living in a cookie-cutter apartment building. It truly is homey here.

Earl and Antony helped with our moving process. Earl is extremely helpful, he is always available…read moreto answer questions, even at 3am at Sunday. The moving process is easy with Earl's help. It took only 3 days from apartment search to move in. We are also happy with the convenient location, Safeway and restaurants around, as well as the apartment itself - large, new (built in 2013) with a lot of facilities like gyms and pools.

Even though they didn't serve my area, Guy was great to give me good advice and point me in the…read moreright direction. I'd do business with these folks in a heartbeat. Nice to find real customer service like I remember growing up.

My wife and I have worked on multiple projects with Guy and Nicole over the last 15 years . They…read moreare always a joy to work with , very knowledgeable and honest . We cannot imagine ever doing business with anyone else and trust them 100% to be able to provide professionally delivered service and product s

The apartments are very nice, modern, and spacious! I'm in love with my friend's kitchen island…read more He's had a great experience living here and the staff is all super responsive and helpful. I would definitely consider moving here when my lease expires.

The Fire Department Responded Faster Than Management!!…read more After living at Atlas Apartments for years, I can confidently say that the biggest amenity this property offers is the ability to leave. The most alarming issue was the repeated elevator failures. Multiple residents have been trapped in elevators, needing to be rescued by the fire department - and this was not a one-time incident or an unforeseeable emergency. It became part of normal life in the building. No resident paying luxury-level rent should have to wonder whether they will make it to their apartment or end up waiting for firefighters to get them out of an elevator. Unfortunately, the elevator failures were only one symptom of a much larger problem. Throughout our tenancy, we dealt with ongoing maintenance failures, constant plumbing issues, alarm system problems, and mold concerns. What made these issues especially frustrating was the apparent disconnect between what residents were told and what actually happened. We repeatedly heard that repairs were being worked on, that solutions were coming, or that issues were close to being resolved. Yet many of the same problems persisted month after month, and in some cases for more than a year. Eventually, we stopped judging management by what they said and started judging them by results. The results were impossible to ignore. We found ourselves documenting maintenance issues, tracking conversations, saving emails, and keeping records simply to establish a timeline of unresolved problems. No resident should have to create a case file to live in an apartment. Every claim I have made here can be backed up with documentation, including emails, records, and other contemporaneous evidence collected throughout our tenancy. Atlas wants to be viewed as a luxury community, but luxury is more than granite countertops and marketing photos. Luxury means functioning elevators. Luxury means building systems that work. Luxury means taking mold and safety concerns seriously. Luxury means addressing problems instead of offering endless dishonest assurances that they are being addressed. What we experienced instead was a property where serious maintenance issues became normalized, where residents were expected to tolerate ongoing disruptions, and where confidence in management steadily eroded over time. The most telling review I can give is this: after moving out, we felt relief. Not sadness. Not nostalgia. Relief. That feeling says more about Atlas Apartments than any misleading photos or well-rehearsed leasing tour ever could.

DO NOT MOVE HERE. We've lived here for three year, the first two and a half years were great- then…read morethe building was bought and the new owners are horrible. Their sole focus is how much money they can get. It's truly disappointing as this really used to feel like a community. In the time we've lived there we've gone on MANY vacations and left our cars there. The most recent time, they had our car impounded due to a simple miscommunication that could have been fixed by a simple phone call. They refused to help or pay for the towing cost- which left us PAYING $1,000!!! The people there don't care about you. Just be warned.

It's been a full month and i still haven't received my holding/ deposit fee back from a place i…read morenever moved into. I called and the lady said she's emailing her boss to submit it and it should take another few weeks to get the check. I NEVER EVEN LIVED HERE ‍. But if someone was late on their rent it would be a whole fee and a notice. Sheeesh. Pay me my money dang.

This property has resident committee's that get favorable treatment from management, blocking…read morepeople from joining/participating. It becomes 5th grade level selective groups that are closed to most residents. One of these groups has been raised to "management status", getting special treatment at the detriment to all residents. It has created an environment of people on the inside and people on the outside.

I visited Revel Issaquah with my mother as she was considering senior living options. This property…read morewas exceptional! She knew immediately after touring that this was her new home. It exceeded her expectations. Deciding factors included the flexible "restaurant-style" dining, 24-hour concierge, van/Lyft options for travel, salt water pool, salon facilities, movie theater, separate pub, and art/activity area... The room she selected is an open living concept with a large sun-filled living room, full kitchen, separate bedroom and bathroom-- all new construction. The staff on hand, Heather and Karen, were very helpful, accommodating, and informative. My mother couldn't be happier and is excited to move in.

Best apartment I have ever lived in. The building is all professional adults. Yes its next to the…read morefreeway which initially was a turn off - but the building and tenants are quiet. I love living here!

I had an appointment at this place for a tour and they weren't there. I was coming up for an…read moreinterview and told them I would only be there for 1 day to tour. The person told me she would be there at 9am to show me the apartment even though the office didn't open until 10am. I called the reconfirm and she assured me she would be there and sure enough the door was locked and no one answered the phone when I called. What a waste of my time.

This is an update to a review I put in a year and a half ago. We're still here, and very happily…read moreso. The best news is the staff here is just the best. We got a new manager last Fall, and Jessica has been such an added bonus. We love working with her, and hope she stays for a very long time. She's responsive when we need anything, and she always seems to have the residents' best interests in mind. The other staff person, our maintenance man, Polo, is great too. He always knows how to fix things when anything comes up, and does it with a smile. I just wanted to write that things just keep getting better here at Bentley House. If you're thinking about making a move, and want to be part of a friendly tight-knit community who enjoys socializing we'd love to have you join us at Bentley House. You won't regret it!!

I was a resident of Bentley House, Issaquah until we needed to move to a retirement community…read more Bentley House is a special place - a home. Those who live there enjoy and appreciate it each other Apartments are spacious with upscale appliances and many upgrades. The amenities include an equipped gym, game room and great room with a kitchen. The manager, Jessica, and maintenance employee, Polo, are both Superb. They are responsive to tenant needs, professional and extremely competent.

Such a beautiful community. So green and lush and right by the trail. It's like the perfect…read morelocation. I love the secured access And reserved parking. Tiffany is wonderful. Its a great place to call home!

The property manager Tiffany made the last year of living there a truly memorable terrible…read moreexperience. We dealt with over charges, incorrect dates for car port "remodels" which resulted in us getting boxed in, rude responses to simple questions regarding move out policies/charging....the list goes on and on. The cherry on top is the incredibly high prices. Poor management really ruined the two years of living here.