I have only lived at Boulder Creek in Sammamish since September of 2023 but have been looking at…read moreliving here for years! The time finally came this past September and it has been an absolute DREAM! The Property Management team is kind, helpful and most of all Respond with Urgency to any questions or issues I may have. About two months in my dishwasher was having some weird issues so I put in a request through the digital Residential Portal for someone to come look at it. They were there the next day, discovered the issue and completely replaced the dishwasher in 30 min with a new one! When does that ever happen in that time frame? My last property took two months to fix my ice maker! NEXT DAY YALL! The Daily Trash Valet is amazing and so convenient and so are the GIANT community trash and recycling bins which are convenient and hidden so you aren't looking at trash! They just installed a fire pit at the pool which I am super excited to get to use this summer right after my gym sessions in the 24 hour gym! This place has all the luxury without any of the fuss or complications that come with luxury! I am so proud to call Boulder Creek my home!!

I have copied this from my Google review. And while some of our issues have been resolved, after…read moremonths of inaction, several still exist, and each passing week new issues seem to arise. It took me nearly 4 months to write this review, as I was giving Boulder Creek and Simpson property the chance to make things right. However, due to minimal (if any) progress after months & limited to no communication - I have to rate this property a zero. When we came to walk around the general area- we noticed that construction was being done on our entire building. We were assured that it would be completed prior to our move in. We stressed our concerns, as the stairs leading to the front door were completely blocked off - meaning the resident could only use the stairwell in the garage to come/go from their apartment. This was a concern because the stairs in the garage are narrow and steep- which we pointed out would not be accessible for our dog (who has arthritis) nor would there be space for us to move our furniture in on moving day. On our move in day we received a call telling us that there was a last minute meeting they had to attend, so our move in time would have to be pushed back. Not the best first impression for brand new tenants. Not only did this disrupt our plans for the day, but it affected our truck rental, & the people we had helping us. (What if we were paying movers by the hour?) There was no regard for us and our time. Moving is stressful already, but this was an added stress, cost & an awful introduction to our first true experience at Boulder. Within the first two weeks (some of these issues are still current) we had the following work orders/notices that we submitted and brought to the attention of Boulder Creek: 1. Floor transitions & carpet not tacked down 2. Carpet nails all over 3. Blinds installed incorrectly 4. Dishwasher had a broken heating mechanism and needed to be replaced 5. Washer hoses were mixed & all settings ONLY sent out hot water 6. Cabinetry falling off the wall because it was glued and not nailed 7. Patio door (that was blocked since move in until more recently- has a different lock that we don't even have a key for, so it is not useable 8. A VERY strong odor of urine in one corner of the kitchen (mice infestation inside walls), and a strong odor of mildew in our kitchen pantry (both of these took a long time to address and are still not 100% resolved) a. After many phone calls and emails, we asked them to cut a hole in the drywall in our pantry only to find out the dryer vent was never connected- so wet lint has been flying through our walls. (Fire hazard! And the main source of mildew- which we still smell on occasion) 9. Our garage door broke 3 times within a 2- week span 10. Uneven sidewalk that is sinking into the ground, & consistent flooding with any rainfall 11. Mossy and unkept patio concrete (we were told this would be power washed) 12. Abysmal landscaping due to ongoing construction 13. Mouse infestation in our walls 14. Exposed dry rot since Day 1 of move in (part of the 'construction'- mind you, the dry rot was never disclosed to us prior to move in) We have had people in/out of our apt what seems like nearly every day. We can barely unpack, because every time we begin, there is a new issue. Unfortunately, this is why I wanted to leave this public review of our experience here, so others can make the decision for themselves if this is a property they want to be a part of. During our time living here, we had limited access to our front door, & ongoing construction 5 days a week for 2+ months. The above issues have made our apartment uninhabitable at many points. These apartments are well over $3200, and do not match that price tag. I have attached photos so people can understand the severity of some of these ongoing issues. I had hoped for more communication, and resolution, but it seems like that is not something Boulder Creek or Simpson properties is open to. The pros of our time here: Our building neighbors are wonderful. Spencer (the handyman) was helpful and acknowledged the interior issues we had, the construction crew has been very friendly and worked with us so we could have more accessibility with our dog while they were working.

I been here since 2017. I love it here. If you. If you have a problem they fix the problem right…read moreaway

The team is always friendly, responsive and prompt in resolving any request or issue.read more

For the past several months, residents of both Building I and Building H (the building directly…read moreacross from it) have been dealing with recurring noise problems caused by a family that recently moved into Building I. Several neighbors have contacted the security company, and the police have also responded on at least one occasion. While the overall volume may have decreased somewhat, the loud shouting, laughter, and frequent gatherings continue. It often feels as though normal conversations are being carried out at an unnecessarily loud volume. The group regularly invites friends over, and the disturbances continue to affect nearby residents. On the night of July 29, security responded to another complaint. However, despite their presence, the gathering in the parking lot continued until around 11:00 p.m. or later, with music being played intermittently. How much longer are the residents of Buildings I and H expected to live with this ongoing disruption? Management's response that "there is nothing we can do before 10:00 p.m." does not seem appropriate. Residents deserve the reasonable enjoyment of their homes throughout the day and evening, not only after 10:00 p.m. When excessive noise repeatedly interferes with daily life, it should not simply be dismissed because it occurs before quiet hours. Is calling the police the only option left? It also feels as though the security company no longer treats these repeated complaints with the seriousness they deserve. I sincerely hope management will take meaningful action to address this ongoing issue so that all residents can peacefully enjoy their homes.

I wanted to give this place a 5 stars but the noises from the third floor was the reason that i…read moregave it a 3 stars. This is our first year staying here, our unit was a renovated 2 br 1 ba with washer/dryer in unit. The space is smaller than what i wanted, but we were in a rush to moved cuz we having a baby. The staffs are friendly maintenance is quick. Except for the noises , i can hear the people upstair walking and pounding, my newborn was waking up from her naps so many times.

This is an update to a review I put in a year and a half ago. We're still here, and very happily…read moreso. The best news is the staff here is just the best. We got a new manager last Fall, and Jessica has been such an added bonus. We love working with her, and hope she stays for a very long time. She's responsive when we need anything, and she always seems to have the residents' best interests in mind. The other staff person, our maintenance man, Polo, is great too. He always knows how to fix things when anything comes up, and does it with a smile. I just wanted to write that things just keep getting better here at Bentley House. If you're thinking about making a move, and want to be part of a friendly tight-knit community who enjoys socializing we'd love to have you join us at Bentley House. You won't regret it!!

I was a resident of Bentley House, Issaquah until we needed to move to a retirement community…read more Bentley House is a special place - a home. Those who live there enjoy and appreciate it each other Apartments are spacious with upscale appliances and many upgrades. The amenities include an equipped gym, game room and great room with a kitchen. The manager, Jessica, and maintenance employee, Polo, are both Superb. They are responsive to tenant needs, professional and extremely competent.

We lived here for almost 3 years and would have stayed if we didn't need a larger apartment…read more I am very impressed with the management - although Myrna can be a stickler for rules, she is on top of EVERYTHING!! They do their own landscaping (impressive in itself), they are super quick to respond to emergencies as well as regular repairs, and they have a few annual community activities for the complex. There may be a one month wait to get an apartment but it is well worth it!! Affordable rent, in-unit W&D or locking garage available, email alerts for new neighbors or safety concerns. We would have stayed longer if we could have!! :)

My husband and I have loved living in these apartments, good price and had the luxury of having a…read moregarage. You get the best of both worlds if you enjoy outdoor activities and shopping centers. It is a quiet community and we have felt safe our entire stay here. Lucy is a great landlord and responds to any concerns you have fairly quickly. She is very nice and easy to work with! Definitely recommend leasing one of the units at sunset East highland apartments.

I cannot say enough about my fantastic experience with Angie at Station House Apartments. From the…read moremoment I reached out, Angie was incredibly responsive and got me into an apartment in no time. She patiently answered all my questions, gave me a thorough walk-through of the entire building, and was so easy to talk to, making the process smooth and stress-free. During the tour, Angie noticed some water near the in-unit laundry. Without skipping a beat, she promptly had Erwin, the amazing maintenance professional, come out to check and ensure everything was in perfect working order. Both Angie and Erwin's attentiveness and proactive approach truly impressed me. If you are looking for a place where you can feel confident in the management team's dedication and efficiency, I highly recommend Station House Apartments. Thanks to Angie and the team, I am now happily settled in my new home!

The management in this place is scam. They keep you sending false bills after moving out every…read moreyear. Forget about getting back your deposit; they will never return back to you not even 0.1 percent what you paid and they will keep sending you the bill that claiming for extra money they spent to clean the apartment. This is a scam that I have never seen anywhere. They charge you extra in your parking, water, et. They are rude. The place is dirty, extremely noisy, horrible maintenance. expect for your car breakdown inside the garage. Safety is a big issue. Multiple times I found homeless sleeping at night in the lobby.

Wouldn't recommend leasing here. Old units that they claim are "remodeled" but everything breaks…read moreand maintenance isn't helpful. We had a leak from our bathtub to the downstairs neighbors and it took them 6+ months to fix it, turned off our water 8+ times and the unit had a huge chunk out of their ceiling. There is mold around the windows no matter how much you clean the windowsills and the property will just paint over it between renters. There has been recent car break-ins, apartment break-ins, and most recently the bike storage was completely broken into. After all these issues, owners decide to raise the rent to meet "market price" which included a 20% increase.

I lived in CityScape for almost 2 years and I enjoyed my time there a lot. The location is solid,…read moreneighbors are nice and the staff is on top of help requests. The main building has a workout room and really nice hangout spot with a view upstairs. Great for a BBQ with friends. Sarah the property manager was amazing she always helped with any problem I had immediately with a smile on her face.

Not a secure community. Has a gate which is just a glorified security system because everyone has…read morethe code. They will force you to pay for internet which they give you 1 option to choose from and there is no way out of it. You better use their terrible Xfinity package or else! Maintenance is will try to mansplane an issue to you and still not fix it correctly despite you telling them the known issue. Guess I'll just hire someone to actually fix the issues in this outdated apartment complex with many serious issues starting at NO insulation that will hike your electric bill to double the price. Lastly, the buildings are going to be torn down so don't bother looking at this place because they won't even notify you of this prior to move in. They actually won't tell you much of anything other than make sure your door is locked. The apartments are highly outdated with several issues like plumbing, cracks through the whole entire wall, old appliances and terrible insulation. Such a bummer because the apartments are a great size and located in the heart of Redmond.

I moved in to Chelsea square about a month ago. Yvette was super helpful with answering questions…read moreand making the move in process to go smoothly. She even came the same day of moving to my apartment when she found a gate fob for me earlier than expected. I love the apartment. The living room is a little small but otherwise the apartment is great. It was a breath of fresh air after moving from previous moldy and poorly taken care of apartment. There has only been one issue with maintenance but Yvette was quick to figure out the issue and resolve it. The only downfall I would say is it is super hard to figure out how to talk to an actual live person when trying to lease an apartment. But once you do they are super responsive. If you are trying to lease and want to talk to a live person, the main office is down the block at Veloce apartments.