We moved from a house to the Vale Apartments as a transition while we searched for a condo to…read morepurchase. The experience was great from the friendly staff, to the amenities, and convenient location. Brock in management was very helpful and friendly during our entire time here. He was always there with a welcoming greeting when we entered through the lobby. All maintenance issues, no matter how small were quickly and efficiently handled by Aaron. We would definitely recommend the Vale Apartments for either a short term stay or long term living.

I really enjoy living here. So peaceful and relaxing. My views are beautiful. The rooftop garden…read moreand fireplace are my favorite. I feel very safe walking around with my dog. I love how many shops I can walk to from here too. The staff is amazing. The maintenance man is always smiling and says hello. He is knowledgeable about how to fix things. I'm blessed to have found this little gem in Issaquah.

Theeee biggest issue? The walls are SO thin that you feel a vacuums roller is going across your…read moreHEAD ^& you just don't hear it! DONT let the fancy, new management office fool you either! The apartment you see that looks sooo nice? Is NOT what you may wind up in! Talk to your neighbors!

I would like to Say Thank you to Dontay at Summerwalk. Thank you for fixing my door this morning…read more Setting the Room back to Normal. Always Appreciated. Sending Gratitudes to Summerwalk and the community.

I have only lived at Boulder Creek in Sammamish since September of 2023 but have been looking at…read moreliving here for years! The time finally came this past September and it has been an absolute DREAM! The Property Management team is kind, helpful and most of all Respond with Urgency to any questions or issues I may have. About two months in my dishwasher was having some weird issues so I put in a request through the digital Residential Portal for someone to come look at it. They were there the next day, discovered the issue and completely replaced the dishwasher in 30 min with a new one! When does that ever happen in that time frame? My last property took two months to fix my ice maker! NEXT DAY YALL! The Daily Trash Valet is amazing and so convenient and so are the GIANT community trash and recycling bins which are convenient and hidden so you aren't looking at trash! They just installed a fire pit at the pool which I am super excited to get to use this summer right after my gym sessions in the 24 hour gym! This place has all the luxury without any of the fuss or complications that come with luxury! I am so proud to call Boulder Creek my home!!

I have copied this from my Google review. And while some of our issues have been resolved, after…read moremonths of inaction, several still exist, and each passing week new issues seem to arise. It took me nearly 4 months to write this review, as I was giving Boulder Creek and Simpson property the chance to make things right. However, due to minimal (if any) progress after months & limited to no communication - I have to rate this property a zero. When we came to walk around the general area- we noticed that construction was being done on our entire building. We were assured that it would be completed prior to our move in. We stressed our concerns, as the stairs leading to the front door were completely blocked off - meaning the resident could only use the stairwell in the garage to come/go from their apartment. This was a concern because the stairs in the garage are narrow and steep- which we pointed out would not be accessible for our dog (who has arthritis) nor would there be space for us to move our furniture in on moving day. On our move in day we received a call telling us that there was a last minute meeting they had to attend, so our move in time would have to be pushed back. Not the best first impression for brand new tenants. Not only did this disrupt our plans for the day, but it affected our truck rental, & the people we had helping us. (What if we were paying movers by the hour?) There was no regard for us and our time. Moving is stressful already, but this was an added stress, cost & an awful introduction to our first true experience at Boulder. Within the first two weeks (some of these issues are still current) we had the following work orders/notices that we submitted and brought to the attention of Boulder Creek: 1. Floor transitions & carpet not tacked down 2. Carpet nails all over 3. Blinds installed incorrectly 4. Dishwasher had a broken heating mechanism and needed to be replaced 5. Washer hoses were mixed & all settings ONLY sent out hot water 6. Cabinetry falling off the wall because it was glued and not nailed 7. Patio door (that was blocked since move in until more recently- has a different lock that we don't even have a key for, so it is not useable 8. A VERY strong odor of urine in one corner of the kitchen (mice infestation inside walls), and a strong odor of mildew in our kitchen pantry (both of these took a long time to address and are still not 100% resolved) a. After many phone calls and emails, we asked them to cut a hole in the drywall in our pantry only to find out the dryer vent was never connected- so wet lint has been flying through our walls. (Fire hazard! And the main source of mildew- which we still smell on occasion) 9. Our garage door broke 3 times within a 2- week span 10. Uneven sidewalk that is sinking into the ground, & consistent flooding with any rainfall 11. Mossy and unkept patio concrete (we were told this would be power washed) 12. Abysmal landscaping due to ongoing construction 13. Mouse infestation in our walls 14. Exposed dry rot since Day 1 of move in (part of the 'construction'- mind you, the dry rot was never disclosed to us prior to move in) We have had people in/out of our apt what seems like nearly every day. We can barely unpack, because every time we begin, there is a new issue. Unfortunately, this is why I wanted to leave this public review of our experience here, so others can make the decision for themselves if this is a property they want to be a part of. During our time living here, we had limited access to our front door, & ongoing construction 5 days a week for 2+ months. The above issues have made our apartment uninhabitable at many points. These apartments are well over $3200, and do not match that price tag. I have attached photos so people can understand the severity of some of these ongoing issues. I had hoped for more communication, and resolution, but it seems like that is not something Boulder Creek or Simpson properties is open to. The pros of our time here: Our building neighbors are wonderful. Spencer (the handyman) was helpful and acknowledged the interior issues we had, the construction crew has been very friendly and worked with us so we could have more accessibility with our dog while they were working.

Property manager Nick Ushka truly exceeded our expectations with his exceptional service. He went…read moreabove and beyond to help us find the perfect first apartment. Nick skillfully coordinated a schedule that allowed us to tour three properties--Vision5, 162TEN, and Tudor Manor--on the same day. His proactive approach ensured that we could apply, sign the lease quickly, and pick up the keys in just three days. Throughout the move-in process, Nick was informative and consistently available to address our questions and concerns, making the transition smooth and stress-free. While all the apartments are small they are clean and have community areas featuring a full kitchen, a laundry facility, an outdoor patio, and a recreation room.

So due to unforeseen financial circumstances I had to come back to these apartments after moving…read moreout for a while. The management is somewhat the same, but a person named Alex is an added manager. They're patient and awesome. I still give this place a low rating though as pricing has only gotten worse, laundry sharing still sucks if not worse (CLEAN OUT YO DAMN NASTY LINT GUYS AND STOP TOUCHING MY LAUNDRY AFTER IT BEING DONE NO LESS THAN 5 MINUTES AGO), marijuana stank is still heavy, and LOUD neighbors still. Luckily I haven't had to call the police again here, but who's to say I won't have to in the future. My rent is "base" about $1,350 but after utilities and whatnot it's almost $1,600...YIKES for a low income apartment. I blame part newly shared State Farm down stairs (which by the way has been there for about 6 months and I've only seen people in there JUST LIKE TWICE?) Why is it even there??) To briefly mention, I have considered roommates but it didn't work out in my time frame at the time. So besides Alex being a cool additional person, I would NOT recommend this place unless you ABSOLUTELY cannot afford anywhere by yourself.

My child moved in 3 weeks ago and loves her apartment. Management, aka Yolanda, is always…read moreavailable for all questions and concerns. Maintenance, aka Brian, comes right away to fix any issues. Most importantly, my daughter feels safe. Thank you making her first apartment experience, a great one!

Please keep in mind we have been tenants here for 2+ years…read more Management has no sense of urgency when it comes to anything important. On top of that, within our two years of renting here they went through 3 leasing team changes, each seemingly worst than the last. Which brings me to the current team - who completely ruined our wonderful stay here at the Carter with their ineptitude and lack of care when it came to keeping our residency as we wanted to resign and they made no effort to keep us. In fact it took them three emails and over 4 days to get a reply into our inquiry about resigning. On another note, They also rented the same apartment above us at a cheaper rental rate (newer tenants) than offered to us in any of our renewals. The property manager also condescendingly and rudely remarked about our potential new property as well just based on its age, extremely unprofessional. They truly do not care if you are a great tenant and do very minimal in terms of trying to keep you in the community besides raising rent when nothing is changing and the building is only getting older. Please look elsewhere in Redmond with all the new buildings and apartments coming out, you'll be able to find not only a more competitive rate but also a friendly and more engaging office staff. One of the only positives about this leasing team is the maintenance staff.

The ridiculous amount of fire alarms in the building is BEYOND BELIEF!!! There have been over 10…read morein the past 3 yrs, 2 in the last 2 months alone!! One at midnight when everyone was asleep. The extremely loud alarm, loud even with ear plugs in, lasts around 30 minutes. In the wintertime, when its cold and rainy, I've seen people in their pajamas waiting outside the bldg for the firemen to arrive and locate the problem. Never once has there been a fire. I know a few people that have stopped evacuating due to the frequency and just wait it out inside their apartments!! You could be on an important business call, in the shower or asleep in bed and the ALARM will go off!!! Aargh!!! And it's LOUD!!!!! The system is too sensitive!!! They never do anything about it, just say they're sorry for the inconvenience. Soooo stressful!!!! Plus once a year, there is yearly testing where you need to leave the building for several hours while they test every room. I feel so sorry for all the pet owners and their pets having to put up with this!!! I'm editing my comment, as within one second after posting the above, the property mgmnt company replied saying it was a fire sprinkler in a residents apt. The reply must have been done automatically as no one can read a comment and type a long paragraph in response in a second! Plus, the answer given was the same answer for a fire alarm that happened 6 months ago.

Less than Zero stars if I could. In addition to the insane frequency of fire alarms, they are not…read morehelpful or accommodating to their tenants and they will price gouge you at every corner and jack your rent 15% at renewal. I believe the turnover in the leasing office has a lot to do with the poor folks who work there who have to basically go against company policy to do good by their tenants. Now they have a person who takes their job very seriously. Nice enough but is a living embodiment of everything people hate about this place so I feel bad for her but also question why you'd want to be loyal to such a shady business. Yeah you may be a star employee but when their vacancies continue to skyrocket they'll blame you. For example, same ownership, different employees - would go out of their way to be helpful to tenants. Or just I don't know, do the right (human) thing? I am not able to come down and grab my guest and they refuse to send them up and say it's not their problem and nothing in the lease says they have to even though I'm calling and telling them who I'm expecting. If I was DISABLED do I think I'd get the accommodation I need if the property won't grant the helper the access they need?!?! And they wonder why so many people are vacating their properties!!!!!!! Honestly, I didn't want to believe the old reviews but not much will change here it will always be something. This is the same corporate greed that Americans are forced to deal with. For me, I'm stuck here until my lease ends and then I am DONE. No more because when you have a need they will lick their fingers while they count your cash and say too bad or that will cost extra or I'm sorry you died but you have to physically come down and buzz your doctor up. Cool. Jerks.

Smoke issue continues with no response/effort from management to stop it. There is another unit…read morethat literally has smoke coming out it's bedroom window daily. The on-site manager simply looks the other way. Interesting that I no longer see her smoking out on the sidewalk during her workdays. I am now experiencing some respiratory symptoms that has been ramping up for awhile. Asthma attack today nearly sent me running to Urgent Care as my rescue inhaler was not working very well

I actually reside here. I have a beautiful 2 bdr,1 bath apartment with electric fireplace in unit…read morewasher/dryer, and dishwasher. This complex has a seasonal pool, and rent price is reasonable. Gilman Square Apartments are pet friendly.

Apartment Maintenance & Leasing Office Review…read more I've had a great experience with the maintenance and leasing teams at my apartment community. In particular, Josue, the Maintenance Supervisor, has been a wonderful support. He's always patient and takes the time to educate me on how to maintain my unit--especially when it comes to checking for signs of mold and handling ant season. He also oversees several apartments in the area and does his best to ensure everything is in top shape, from the ducts to the overall community environment. Another member of the maintenance team has been just as quick and efficient, promptly replacing lock batteries whenever needed. It's clear the entire team works hard to keep the apartments running smoothly. Whenever I reach out to the leasing office, Stanislav is quick and efficient in addressing any maintenance requests or cost-related questions I have. They also did a great job moving me in quickly--within just a few weeks--as my last lease was ending. Overall, I value the support I've received. Their prompt responses, helpful advice, and friendly service have made living here a positive experience. I moved in during October 2024 still an resident I value the team

very clean and quiet. reasonable parking price $35/month. Elise and her team are super nice.read more