Nice, quiet, clean and relaxing. Live here over 8 yrs and its still a great place to call home…read more Front office is always responsive to tenant needs as is maintenance

My spouse and I have lived here for almost four years and it has been an incredible place to live…read more We have had very few problems, but whenever something comes up, the management deals with it quickly and completely. Our washer started leaking water last year and we had a new one installed the next day. They always follow up to make sure that everything is okay and really encourage open communication. They keep up the grounds and common space so beautifully and communicate clearly and with lots of notice about anything that's happening around the complex. It's a really quiet, kind group of people who we are lucky to call neighbors. Also, we are a queer couple-- we toured three other places in Issaquah and this was the only one where the person giving us a tour didn't say something weird. Piia is the absolute best and we are so grateful for her!

I have lived here for over twenty years and couldn't be happier with my home and everyone who…read moreworks here as well. The property is beautiful, a fountain and courtyard that is shady and well maintained. The office as well as the maintenance staff are always happy to help with any problems. In the past year the carpets, cabinets and countertops have been replaced in most apartments. I couldn't be happier with my experience living here.

Terrible place to live right above a transit station people are always breaking in to the place…read moreyour call box always rings cars always broken into managers are no help

We moved from a house to the Vale Apartments as a transition while we searched for a condo to…read morepurchase. The experience was great from the friendly staff, to the amenities, and convenient location. Brock in management was very helpful and friendly during our entire time here. He was always there with a welcoming greeting when we entered through the lobby. All maintenance issues, no matter how small were quickly and efficiently handled by Aaron. We would definitely recommend the Vale Apartments for either a short term stay or long term living.

I really enjoy living here. So peaceful and relaxing. My views are beautiful. The rooftop garden…read moreand fireplace are my favorite. I feel very safe walking around with my dog. I love how many shops I can walk to from here too. The staff is amazing. The maintenance man is always smiling and says hello. He is knowledgeable about how to fix things. I'm blessed to have found this little gem in Issaquah.

We love living here at Somerset Gardens. We are low-income members of the community, like many…read moreothers who live here, and from the moment we moved in we have felt supported by everyone who works here. The office staff is responsive, empathetic, and they clearly care about residents. On multiple occasions during our time here they've stayed late to answer questions or assist us with paperwork, when they didn't have to. We were recently approved for Section 8 housing, and we felt Alina went above and beyond in helping us throughout the whole process - without her knowledge and support, I don't know if it would have happened for us! The maintenance staff work very hard to create a beautiful, safe, and welcoming environment, and are quick to respond to any requests that we make, no matter how small. (Though, it should be noted, that the apartments are so well maintained that we rarely need to make maintenance requests!) I frequently see maintenance out bright and early during the heat of summer providing supplemental water to plants on the property - without them, I'm sure even our mature native plants would succumb to our yearly heat waves. Thank you for making Somerset Gardens feel like home.

This place is pretty nice. 2 sets of buildings. 1 has a gym/pool/putting course, but is kinnda…read moregetto. 1 has a reservable party room. Laundry is shared. If you find a friend to move in, you get $200. Great management.

I had the great pleasure to tour this apartment complex while under construction - was really…read moreimpressed with the quality of finishes and layout of the property. You can tell a lot of thought was put into it, and I loved how responsive and knowledgable the property management was too...felt very comfortable talking to them and felt there was a great value in the size of the rooms, location, and amenities like the fitness center that is HUGE and had plenty bikes and machines so it's not awkward in the morning when that one person hogs the elliptical for an hour (my current situation - I see you Susan) Also, as a woman, security is very important to me and I was very excited that a luxury complex was going in this neighborhood compared to the tiny little places downtown that lack privacy and space in general.

This place is a solid 2.5 stars, as i cant give that I'm rounding down…read more ------------------------------------------------------------ The Good ------------------------------------------------------------ The apartment The 512sq Studio was really nice, 9ft ceilings, big windows with lots of natural light. It had street access with a semi-private patio, teenagers sometimes like to hangout and take a smoke, although this only happened during the summer. The location I enjoyed this location because it was a couple of blocks from downtown Redmond. Quick and easy to walk to local restaurants, shops, or the seasonal farmers market. Away from the major traffic. ------------------------------------------------------------ Neutral ------------------------------------------------------------ Management Nothing to add here, as I didn't have any bad experiences with them. Free cookies are a nice touch. ------------------------------------------------------------ Bad ------------------------------------------------------------ Price People will have differing opinions here, so I understand some people will see $$$ not the same. Yes the prices are going up everywhere, and I understand business are trying to get the most dollar of profit possible. The next reason is why I feel the price doesn't match. Safety There has been multiple theft issues here, from packages taken, to cars being broken into, and to top it off, tenants that leave common doors propped open for anyone from the outside to get into. Anyone can walk into the building and there is no one checking them. This and the price was why I decided to leave. I honestly didn't feel like my security and safety were taken seriously.

We had a wonderful experience living in this apartment in 2021--I still miss it and wish I could go…read moreback! Last year, one of my packages was accidentally delivered there, and the manager and leasing team were incredibly helpful in retrieving it for me. The apartment offers a beautiful view, great amenities, and a convenient, accessible gym.

I have lived in this apartment community for about two years, and my experience has been very…read moredisappointing, especially regarding cleanliness and how the Leasing Office handles complaints. The overall hygiene of the property is very poor. There is frequently dog waste left in the middle of walkways, and the problem is especially bad around Building C. The entrance often has a strong smell of dog urine and feces, and the stairs frequently have dog urine as well. It is extremely unpleasant and difficult to tolerate, especially when this is something residents have to deal with almost every day when entering or leaving the building. I have reported this issue to the Leasing Office multiple times over the past two years, but they have not taken meaningful action. The problem continues, and it feels like resident complaints are simply ignored. For the amount of rent residents pay, basic cleanliness and property management should be expected. Very disappointing management and poor living environment.

Pet friendly, clean, understood, and home if I had to choose a few words to describe my feelings…read moreabout this place. For almost 3 years, this complex has been home for my partner and I. The maintenance staff is on another level, approachable, fast, and nice! The place always looks good. The office staff act quickly and listen to residents' issues as to address them ASAP (I saw them helping others this way too). Solid apartment complex.

We are new tenants and wanted to write a review of our move-in experience. We are very happy with…read moreour new apartment and the management and maintenance team in the complex is excellent. They are extremely attentive, quick to respond to tenant's concerns, and hard-working! Upon move-in, we had an issue with the lingering smell of incense from the previous tenants. As soon as we brought it to their attention, within minutes maintenance was at our door providing a solution. They brought in a special machine that eliminated the incense odor completely. Our apartment is extremely Clean, Well-maintained, and includes everything we need to live comfortably. We are looking forward to living here and becoming acquainted with our new community!

I have only lived at Boulder Creek in Sammamish since September of 2023 but have been looking at…read moreliving here for years! The time finally came this past September and it has been an absolute DREAM! The Property Management team is kind, helpful and most of all Respond with Urgency to any questions or issues I may have. About two months in my dishwasher was having some weird issues so I put in a request through the digital Residential Portal for someone to come look at it. They were there the next day, discovered the issue and completely replaced the dishwasher in 30 min with a new one! When does that ever happen in that time frame? My last property took two months to fix my ice maker! NEXT DAY YALL! The Daily Trash Valet is amazing and so convenient and so are the GIANT community trash and recycling bins which are convenient and hidden so you aren't looking at trash! They just installed a fire pit at the pool which I am super excited to get to use this summer right after my gym sessions in the 24 hour gym! This place has all the luxury without any of the fuss or complications that come with luxury! I am so proud to call Boulder Creek my home!!

I have copied this from my Google review. And while some of our issues have been resolved, after…read moremonths of inaction, several still exist, and each passing week new issues seem to arise. It took me nearly 4 months to write this review, as I was giving Boulder Creek and Simpson property the chance to make things right. However, due to minimal (if any) progress after months & limited to no communication - I have to rate this property a zero. When we came to walk around the general area- we noticed that construction was being done on our entire building. We were assured that it would be completed prior to our move in. We stressed our concerns, as the stairs leading to the front door were completely blocked off - meaning the resident could only use the stairwell in the garage to come/go from their apartment. This was a concern because the stairs in the garage are narrow and steep- which we pointed out would not be accessible for our dog (who has arthritis) nor would there be space for us to move our furniture in on moving day. On our move in day we received a call telling us that there was a last minute meeting they had to attend, so our move in time would have to be pushed back. Not the best first impression for brand new tenants. Not only did this disrupt our plans for the day, but it affected our truck rental, & the people we had helping us. (What if we were paying movers by the hour?) There was no regard for us and our time. Moving is stressful already, but this was an added stress, cost & an awful introduction to our first true experience at Boulder. Within the first two weeks (some of these issues are still current) we had the following work orders/notices that we submitted and brought to the attention of Boulder Creek: 1. Floor transitions & carpet not tacked down 2. Carpet nails all over 3. Blinds installed incorrectly 4. Dishwasher had a broken heating mechanism and needed to be replaced 5. Washer hoses were mixed & all settings ONLY sent out hot water 6. Cabinetry falling off the wall because it was glued and not nailed 7. Patio door (that was blocked since move in until more recently- has a different lock that we don't even have a key for, so it is not useable 8. A VERY strong odor of urine in one corner of the kitchen (mice infestation inside walls), and a strong odor of mildew in our kitchen pantry (both of these took a long time to address and are still not 100% resolved) a. After many phone calls and emails, we asked them to cut a hole in the drywall in our pantry only to find out the dryer vent was never connected- so wet lint has been flying through our walls. (Fire hazard! And the main source of mildew- which we still smell on occasion) 9. Our garage door broke 3 times within a 2- week span 10. Uneven sidewalk that is sinking into the ground, & consistent flooding with any rainfall 11. Mossy and unkept patio concrete (we were told this would be power washed) 12. Abysmal landscaping due to ongoing construction 13. Mouse infestation in our walls 14. Exposed dry rot since Day 1 of move in (part of the 'construction'- mind you, the dry rot was never disclosed to us prior to move in) We have had people in/out of our apt what seems like nearly every day. We can barely unpack, because every time we begin, there is a new issue. Unfortunately, this is why I wanted to leave this public review of our experience here, so others can make the decision for themselves if this is a property they want to be a part of. During our time living here, we had limited access to our front door, & ongoing construction 5 days a week for 2+ months. The above issues have made our apartment uninhabitable at many points. These apartments are well over $3200, and do not match that price tag. I have attached photos so people can understand the severity of some of these ongoing issues. I had hoped for more communication, and resolution, but it seems like that is not something Boulder Creek or Simpson properties is open to. The pros of our time here: Our building neighbors are wonderful. Spencer (the handyman) was helpful and acknowledged the interior issues we had, the construction crew has been very friendly and worked with us so we could have more accessibility with our dog while they were working.