It is a beautiful space , fairly quiet and easy to talk when I was there despite having quite a few tables. All the staff were very friendly and quick. They have a kids menu with a few good options which also came with a plate of fruit to start. We also received a free appetizer , I forget the name but the tuna poke crisps in the photo. We didn't have any drinks but they had a large menu. Tried the steak and lobster , fries and Mac and cheese. One steak was medium and one medium rare , cooked perfectly. Even without ordering any of the extra sauces or toppings it was really flavourful. Also came with a handful of veggies. Mac and cheese side was a large portion and topped with bacon. read more

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DO NOT PATRONIZE THIS ESTABLISHMENT IF YOU WANT YOUR EXPERIENCE RUINED. My son took my parents and I here for my birthday. We have been here before and my son really enjoyed it so he wanted to come here for my birthday dinner. We ordered 2 regular prime rib dinners, 1 fillet mignon, 1 French Onion soup and 1 Caesar salad. Here's what happened: 1. Parts of the crust on the French Onion soup came out black. I sent it back and the manager came by to minimize my concerns. Another manager came by to apologize for having the crust burned. 2. My son ordered the fillet mignon medium. It came out well done. The manager came out to apologize again. 3. The replacement fillet mignon came out tartar - seared on the outside, cold on the inside. 4. Same manager came out and deemed it was unaccepted. I asked for the chef. Sous chef came out and apologized. Offered to cook it himself. 5. After waiting 45 minutes for the 3rd attempt at cooking a steak, we decided to pay the bill, tip the server and we left. They didn't even bother trying to fix their first two mistakes. Overall, I would say this was probably the worst meal I've had the displeasure of having at a steakhouse. It was disappointing especially for a chain of steakhouses. My recommendation is do NOT patronize this establishment. You're better off at McDonald's or Wendy's if you want something that is cooked properly. read more

Loved the ambiance, bar seating has comfy chairs though they felt a tad tall for me. Friendly staff and yummy food. Though I'm nowhere near being a cheese connoisseur, I do think I'm a huge fan of the french onion soup because of the swiss crust + crostini combo. Smoked ribeye was tender and presented itself with a beautiful crust. Each bite took me to cloud 9 :3 If you've got a little sweet tooth and don't mind the slightest hint of booziness, you've gotta try the pineapple upside down cake, I would loove to feast on that again. Great spot for a little date night but not sure how busy it gets on a regular night. read more

Chop Steakhouse & Bar - 13oz Smoked Ribeye - Steakhouses Near Me - Richmond, British Columbia

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I always love the Chop Steakhouse. The Ambiance is comfortable relaxing. Food is always delicious. Their steaks have always been superb and delicious. Their menu includes varieties of selections from seafood to meat. Their service has always been excellent. read more

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Back at Chop Steakhouse. Had to do a 2nd review to show the Butcher Board. It was great. 13oz smoked rib eye, 11oz centre cut new york & 7oz filet mignon. It also came with some veggies and sauces. It's a great deal! The staff are all so friendly. This time we ate in the Lounge. Watch different sporting events, music, great atmosphere. read more

Chop Steakhouse & Bar - The Butcher Board 13oz smoked rib eye, 11oz centre cut new york & 7oz filet mignon - Steakhouses Near Me - Richmond, British Columbia

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Chops was attached to our hotel the Sandman Signature Vancouver Airport Hotel & Resort. And we went there all 5 nights of our stay for a night cap. Sometimes we had food, but really we came here to hang out with Craig and Akbar over cocktails, bottles of wine, tumblers of scotch neat. Their service was exceptional. Attentive, friendly, and good vibes always. We talked to them many hours during our stay. Thanks for the memories, gentlemen! read more

Chop Steakhouse & Bar - Steakhouses Near Me - Richmond, British Columbia

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Great recommendation by the folks at the Westin! Sat outside as it was a nice day on their patio. There are 3 options of dining. Indoors, the patio and in the lounge. Great menu with ample choices that don't overwhelm you. I had the Birria egg rolls and they were fabulous. I actually recommended that the Birria sauce become a steak sauce. I also tried the mushroom stuffed escargot and was impressed. A must try. The service was amazing and they had a great sense of humor. Can't wait to try it again read more

Celebrating my daughter's birthday with family. Reservations made and table was readily available & set. Plenty of parking available - register at the front when greeted for free parking Holly that helped us was readily available and was attentive to our questions and needs. She and the team were great! Drinks, appetizers and entrees came in timely manner. Delicious, fresh and hot. Ambience was intimate with good lightning where it is not too bright or dark, not loud where we can't hear each other talking. Will be back. read more

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Very good ambience. Extremely good service. The food was mediocre and overpriced. My party ordered three different steaks and found them all to be of middling quality. This is a place to go to pay a premium for comfort and luxury and a server who will make you feel like a VIP. read more

Stopped on for a quick bite during happy hour. The service was great. The waitress and waiter were super nice. I grabbed the Canadian Old Fashioned and Chili Garlic Shrimp Appetizer. The old fashioned was... well... pretty disappointing. Very watered down. The Chili Garlic Shrimp was excellent. The shrimp were large and cooked to perfection. They were juicy and plump! It came with a ciabatta bread to dip into the chili garlic sauce. It was a great combo. read more

Been here a few times before but they've changed their menu for a bit this time. Ordered a Bone-In Ribeye and it came charred and crusted. After my first piece, it felt like I'm eating char and I couldn't imagine eating more. I complained to the manager. He explained that it was their proprietary way of cooking it but was very kind to replace it with another piece, this time cooked to perfection. Service was impeccable. The manager and server redeemed the night without a doubt. I've always enjoyed this restaurant and will come back for more. read more

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Came here for my wife's birthday dinner. The place is nice as there is ample amount of parking as it is part of a hotel. There is free 3 hr parking but you need to use a qr code to add your plate and email. The hostess asked us if we drove and then showed us the little sign to scan the qr code for the parking. The staff are friendly and our waiter was good. He made recommendations for dishes, asked if we need top up of our drinks, etc. My wife's filet mignon was charred on both sides so she had to cut that off as it was too hard to eat. Not good to be that charred for a filet mignon. Mine was charred on one side, the other side wasn't so that side had flavor. The charred side had no flavor other than a burnt taste. The inside was a medium rare so that was good. For a steakhouse, you'd think their steaks wouldn't be charred so much that you just taste a 'burnt' taste. read more

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This was our 2nd visit to Chop in Richmond. The food was excellent and the service prompt and friendly. We will be back next time we cruise out of Vancouver. read more

Prime Rib for both of us delivered exactly as requested med -rare / medium) fantastic quality with great accompaniment of vegetables and choice of potato side (mashed / baked ) correctly prepared and presentation of all excellent. Knowledgeable , personable, efficient and effective wait staff (THANK YOU!). Our first time here and chosen due to atrocious service and, poor quality of meat, and overcooked meat twice in a row at another steakhouse - never again to that regular since the early 70s! We will be back here for our next special occasion - and probably just for 'date night' as well. Well done Chops! read more

My family visited chop on last Sunday Jan 26, 2026 We checked in at 6:30pm and left around 8:00pm. The food there is OK. The accident happened just when I tried to put on my jacket, the server behind me spilled all the sauce from the cheesecake onto my white color jacket, and then he ran away and didnot notify me what had happened. When I discovered the jacket was all covered in red, the server came back in incident, and told me that was my fault not his, how do one know what's happen behind you. The server is so bad and not a professional. After that Jadyn came by and give me a card for taking care of the cleaning of my jacket. I feel very disappointed about the server's behaviour. He is not suitable to do such kind of job. read more

Stopped here on way to catch flight at YVR. Not a lot of non-ethnic options nearby that are highly rated so thought we'd give the old Casino steakhouse a try. Shockingly, the atmosphere was much more upscale than expected. The food was very good and the service matched. It was priced reasonably, and we were well taken care of... if you are nearby, definitely would recommend. And if you are short on time, for any reason, the bar area is well serviced and we were able to get in and out within an hour without any issue! read more

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Service was friendly. Ordered togo. My only complaint was told 15/20 minutes multiple times and after 45ish minutes I went to check and it was magically coming out. Mashed potatoes were my favorite.. veggies were okay some got cold. And the burger is delicious.. would def eat here again! No pictures from b4 eatting as I was starving. read more

Chop Steakhouse & Bar - Classic burger.. so yummy - Steakhouses Near Me - Richmond, British Columbia

John was absolutely the kindest manager ever, made me feel so welcomed even though I was dining by myself at the bar. His service skills will draw me to come back and this time with the rest of my crew! The bartender tonight was super kind and observant as well, clearing plates and refilling wine at the most perfect moments. Tuna Tataki is to die for, especially during happy hour. Their happy hour is a smaller selection which clearly features their stand out options. Thanks to the Chop team and can't wait to dine with you again in a couple weeks!! (Picture was from the previous day for lunch on their patio) read more

Chop Steakhouse & Bar - Tuna Tataki & Steak Bites - Steakhouses Near Me - Richmond, British Columbia

I haven't been here in almost 10 years and have been meaning to come back recently. My friend was in town and he was craving steak so we decided on Chop. The space is still nice and current even though there hasn't been any updates to the decor since I was here last. The service by Erica was excellent. She was very attentive, friendly and made great recommendations. There was minor misunderstanding with our appys that got quickly resolved with no issues. The manager on duty also came by to check on us which is always nice and often overlooked with today service industry. The main dishes were outstanding. We both had the smoked ribeye, Chicago-style medium rare. It was cooked to perfection and well seasoned. We opted for the lobster tail as well which did not disappoint. Many times I've ordered this at other restaurants and they usually seem like an afterthought, but in this instance it seemed they paid close attention. It was soft and buttery with no hint of "rubberyness". Overall I would give Chop high recommendations. I have been disappointed a lot lately with eating out and this time I was very impressed read more

Met a friend here with my 13 year old son and we were able to dine in the bar! It was a Friday night and the food was very slow but tasted pretty good. I had a beet salad and shared a burger with my son that was really yummy. Cool looking restaurant tho! read more

Chop Steakhouse & Bar - Neat! - Steakhouses Near Me - Richmond, British Columbia

Seems to have come down in both services and quality. Most disappointed. Used to be our favorite steakhouse and we never had to go downtown for a good steak dinner. Now we find that The Keg is just as good quality and is less expensive. read more

Cannot express the level of service, professionalism and unique personal attention to detail this restaurant offers. I booked a table for a larger group (b-day) last night and from the moment we entered, to when we left we had the best experience! Aside from the great food and having the sweetest waitress, they even presented a birthday card signed by all the staff at the end of the night with some on the house dessert. HIGHLY recommend this hidden gem if you're looking for great food, relaxing yet trendy ambiance and amazing hosts. Thank you Chop! read more

Came here for a dinner w 7 people. The patio is very nice, open air, and it's kinda cool to have planes landing overhead. The server was attentive, friendly, and did a great job. The food was blaghhhhhh... My wife and I both ordered medium-rare steaks that were cooked well-done and greyish and tough. The steak bites were tough and powdery (hard to describe). Our friend ordered a chocolate lava cake which she couldn't eat more than one bite of because it tasted "way off". Another friend didn't eat more than a few bites... I presume it was also not good. The onion rings were tasty?! If the food was cheap I'd understand, but the steak meals were ~$50/plate. In summary: read more

Wine list is terrible. And the prices are jacked up. It's a wine list for people who don't love good wine.

We dine out a lot and are quite discerning when it comes to quality of food and customer service/ experience. This place provided excellent food and the best customer service that we have ever experienced in BC. Our dining experience had a few hiccups which were not a problem because of the way the staff managed the customer experience. Special thanks to our server Evan, who made our experience really nice. He knew the menu very well, made great recommendations and was always very attentive, happy and helpful. A special Thank You to one of the one if the Managers, John from Kolkata. He is a real professional, very polished, and provided a great customer experience. I do not know the names of others but everyone was great. Food: I went with the suggestion made by Evan and had the NY cut. It was cooked and presented perfectly. Loved it. However, my better half, ordered the filet mignon and it did not turnout well. It was just one of those days. Both Evan and John, with the support of the kitchen, worked hard to fix it. Despite that, because of how Evan and John managed the situation, we were not upset as these things happen sometimes. The restaurant team cannot be faulted in how they managed customer experience. We will go back for sure because the food, customer service and experience were wonderful; the best we have had in BC. read more

Went for a family meal, The steak was delicious as was burger, salad, onion rings, loaded mashed potatoes, prime rib, fries, drinks and of course community bread! The service was EXCEPTIONAL!! Actually so attentive by all the staff members we encountered. Atmosphere was perfect for a cold evening. The restaurant was lit well and warm. No loud music and easily able to converse with family. Lots of tables were as equally engaged with their parties. Can't wait to go back! read more

Chop is a 5 star steakhouse. I ordered the extra large Prime Rib rare with mushroom. It was deliciously cooked and was large enough for two people to share. My wife ordered the cod fish which was also nicely done and well presented. As appetiser, we ordered the Tuna ahi Tataki which was made to perfection with Ceasar salad. Our food was perfectly prepared, and the atmosphere was cozy and relaxing. Is an ideal venue for a romantic evening. On top our waiter provided the 5 star personal touch, making us felt fully relaxed and totally cared for. read more

Good food and a relaxing atmosphere setting on their deck. We had the ribs and chicken wings. Both were great.

We always have a great time @ Chop! Exceptional and friendly service all the time! Thanks so much to Cody for serving us today! I usually never leave reviews but we think he deserves the recognition! read more

Just like to start out by saying that the food here is very good. Cooking staff are very good. Trying to get a waitress is another matter. They tend to stand around at one end of the bar with a look that says they couldn't be more unhappy to be here serving people. I'm here quite often and it's not uncommon for the bartender or cook to take your order. read more

I have already gave a review Staff we're very nice always making sure there costumers are enjoying there meals. Will definitely dine there again read more