Had them come out a week before Christmas. House was at 54. They came out and said it was a bad switch and that they had to order it. So, my house was chilly (furnace would work but not hold at 68) but we were running space heaters so not too big of a deal. Get the part a few days after Christmas. The guy comes out to install it but this time the furnace wouldn't work at all and the guy said it must be a cracked heat exchanger. So, he ultimately came to the conclusion I must buy a new furnace. The guy said I'd get a call from the office that day to get a new furnace. I stressed the urgency before the cold spell. Crickets... no one called and with the recommendation of a new furnace, I wanted another opinion. Called another vendor. They came out and looked at the switch. The Chowning guy installed it backwards... the heat immediately came back on once the new vendor flipped it. 3 days later, the furnace would no longer hold the temp again. Called the new vendor up and they were out that day. They spent 3hrs doing a full diagnostic. They determined that I didn't need a new furnace and the original switch (that Chowing insisted needed to be replaced) was never bad. The circuit board was going bad. The new vendor searched online that day, found a replacement in Fenton, picked it up, and installed it. Furnace is working like a charm now. All I can say about Chowning is that it's lazy. They don't care if they're wrong and you have to spend a bunch of money on a new furnace you don't need. That laziness combined with the apathy of outcomes for customers is why I'll never use them again. read more

I highly recommend Chowning Heating and Cooling. Once when we had a problem with our unit, we called Jerry Kelly. Not only did they try to sell us a completely new unit, they wanted around $2,000 to fix the problem. We called Chowning Heating Cooling, and they fixed the problem for around $300!!! They are honest and won't try to take advantage of you. read more

My real estate agent received a text message from Jxxxxx at Chowning that he had to turn off the gas to my house due to a leak. The buyer wanted me to schedule Chowning to make the repairs. Weird thing, Spire could not find a gas leak to repair. Buyer required a inspection from Spire and again my house passed with no repairs. I saved the text message after reading reviews with very similar issues. read more

We hired Chowning Heating & Cooling for a dedicated HVAC/Gas inspection of our new home. A few months later, our water heater failed and we discovered that the vent pipe was made of a dryer vent. Chowning called this a normal configuration and failed to cite this plainly visible and dangerous problem. They said specifically that it was OK/Pass. Getting up to code cost us a small fortune, and it would have been avoided had Chowning done a good job with their inspection. I called to complain and asked for resolution, expecting they'd at least refund me for the cost of the inspection. They said they'd kick up to management, and I emailed manager Adam, but I never heard back from them. This company has poor business practices and has incompetent home inspectors. Steer clear at all costs. read more

Chowning Heating & Cooling - Improperly installed dryer vent pipe for the water heater - Heating & Air Conditioning/HVAC Near Me - Wentzville, Missouri

I wish this company would investigate their employees. I wish this company would never get hired to do gas inspections on homes. Want to know why? Last month my wife and I purchased our first home. We paid for various companies to do home inspections before we closed. I went through BPG and our actual inspector was great. I guess what that company does is hire out other contractors to do other services you request. One of ours was a gas inspection, and BPG hired Chowning... if I only knew what they were about I would have hired Laclede or some reputable company to do it. First off the inspection came back 'okay' the tech found that the water heater was not operating very well (it was almost 30 years old), go figure. He also said that the broiler was not functional. And that was it. After we move in, the water heater dies. I get the slightest whiff of gas odor in our house and call someone. No worries, our home warranty replaced it. A few days later I am having problems with the oven (not preheating and smelling of gas in the basement) and the water heater so I call Laclede and they send someone out to test the line for a pressure problem. Well they end up telling me that there are multiple SERIOUS leaks in the fuel runs...he proceeds to turn off our gas until it can get fixed and adds that there is no way this should have passed inspection and we need to call an HVAC co. immediately or get our home warranty people on the line. I asked if there was any way this could have been caused by the installation of the new water heater, and he said it was just wear and tear with 68 year old pipes. I call Chowning to let them know of this neglect and the dispatcher tells me they "..do not warranty the inspections because the damage could have been caused the next day, and not been there while the inspector was there." She then asks if I was present for the inspection and I tell her no because get this : I hired inspections for the home on X day at 3:30 PM. I showed up at 3:30 at the same time as my home inspector and he tells me the gas guy was already there and had finished. On the Chowning report it says work period 2:28 - 3:12. So the woman tells me "this is why we ask the homeowners to be there for the inspections" but then backtracks after I tell her the time information and she says "well sometimes they get out there early, depending on their workload for the day." So not only was there blatant neglect on the part of the technician, which could have resulted with the death of my wife and I or the destruction of my home and others around us. But the guy went into the house to "inspect" without anyone there, to me it seems to get away with doing less work. How shady does that sound to you? PLEASE HIRE SOMEONE ELSE and avoid the dangerous practices this company allows. Spend your hard earned money on someone who will treat you and your family right. read more

After barely eight years my original A/C that was installed when I had my home built completely failed. My mantra is to get at least three bids/quotes. After four bids and evaluating the various A/C brands offered, Chowning Heating & Cooling was the best. I also appreciated the fact that out of the four bids I received Chowning Heating & Cooling was the only that followed up with me to see if I had any additional questions. I never felt pressured by Chowning Heating & Cooling and Darren the owner gave me a straightforward, easy to follow bid with multiple options. After selecting Chowning Heating & Cooling they got right to work after ordering and receiving A/C & Coil. The installers arrived three minutes around of time and went right to work. Jason and Damon, Chowning Heating & Cooling Installers, were awesome. Their attention to detail was not missed on me. Jason & Damon took care both inside and outside of my home/property. Both men were meticulous! My home/property was left clean, and my A/C system is working great. I wished all contractors /trades provided the level of service and value pricing that I received from Chowning Heating & Cooling. I will be recommending Chowning Heating & Cooling services. read more

Thank you Adam Bradbury for your help with our AC! He did a fantastic job for us! Super fast, went out of his way to help, highly recommend! #SupportLocalBusiness read more

I has some hesitation to use this company because of a review indicating they created gas leaks with their installation. Because of their professionalism prior to contracting with them, I went ahead and had them install 2 heat and a/c units which were professionally installed at a good price. BUT, their installers created TWO gas leaks. I called and asked for the owner after the leaks were fixed by the gas company and asked to have him call me so I could relay my concerns about the aforementioned review and our experience. That was a couple of weeks ago and I have not heard anything. I am reluctant to write a negative review about an otherwise good company, but feel I must. If you use this company, you should schedule an independent gas inspection after installation and install a gas leak detection unit in your home. read more

DO NOT for goodness sake for absolutely anything reason hire them to do any inspection or fixing of anything in your home. They are horrendous and they endangered my families well being Seeking litigation Stay stay stay away..unless you don't fear becoming a vegetable from carbon monoxide poisoning !!!!!!! Truly from the bottom of my heart do not hire them read more

We are so happy we called Chowning Heating and Cooling for our gas inspection, repairs, and installation of our new AC unit. Every step from the super sweet office ladies, to the technician explaining the needed gas repairs was so easy. We are first time home buyers and it made everything go so much smoother than expected. Love this company! read more

Terrible service:Rude. Arrogant. Cocky. Do not trust them. I am not confident that their technicians know what they are doing - definitely tried to take advantage of me and made me pay for things that weren't actually broken. Had a different company come out and they told me Chowning lied to me about issues. read more

My wife and I have our house on the market and received a contract the buyers ordered a inspection which included a gas inspection thru Chowing heating and cooling. I do t think the guy doing the gas inspection even cam into the house!! He said we needed a anti tip device on the oven if he had just looked on the back of the oven he would have seen one installed..... he also said we need stainless braded water supply lines to the washer which have been in place for years and are plainly visible even in the inspectors pics also he wanted a pan under the washer which has been in place since the washer was installed. Lastly he put a big sticker on our furnace with there name on it it is not there furnace it is still my property!!!! Don't ever use this company. read more