Grant from Elite Heating and Air Conditioning came out to service our furnace and air conditioner…read moreas a part of our service agreement. He was very professional and communicated well. When he showed up, we found a puddle of water under the furnace and over part of the basement. It was because one of the drains was partially clogged. He opened up the furnace, cleaned it out and drained the backed up water. He then completed the service and maintenance on the unit without any problems. There was no charge for his visit, as it was part of the yearly maintenance agreement. I was originally hesitant to purchase the maintenance agreement but after this visit I felt good that I had it. I would highly recommend Grant and Elite Heating and Air Conditioning. Thanks!!

Doug was a great technician. He explained everything that was going on with my system and what…read moreneeded to be done to fix it. I highly recommend this business.

We were in need of service on our thermostat and furnace during the extreme cold weather. Gary at…read moreAutumn Air communicated with us throughout the day letting us know that he would fit us into his schedule after hours. He arrived and got us up and running in a short amount of time. He is knowledgeable, a good communicator and very professional. We would highly recommend Autumn Air for your next job. We can't say enough good about Gary and Autumn Air. We would use Autumn Air again and it certainly deserves a ten-star rating!

Hands down the best service ever. He first tried to trouble shoot my problem over the phone to save…read moreme from having to pay a service fee, but when it became apparent that the issue was more complex, he was at my door in 10 minutes and had the issue fixed and showed me what the problem was so I could understand. Then he gave me lots of tips on AC maintenance and what kind of thermostats are the best for the setup in my house.

Blake was the service technician that arrived at my home this morning to address several plumbing…read moreissues I had, faucet concerns and replacement. He was very polite and respectful while in my home, even wearing protective shoe covers. He arrived at 8:00am as scheduled and spent 2 hours completing a "Home Diagnostic Inspection" which included examining all my hot water heaters and ALL plumbing fixtures throughout my home which I was not expecting. He then presented me with a service plan at $60 per month for a maintenance plan which gave me a discount on future services (10%) and a 50% discount on the service call fee of $119.00. He also gave me a bid on replacement cost for several faucets which I felt was a little bit higher than I was willing to pay. He said I could buy my own parts but the installation charge would be higher. I told him "Thank you but no thank you". He gave me a bid for the removal and installation of the 'Insinkerator' instant hot water dispenser that I had already purchased. The bid was extremely higher than I ever expected! But, the technician was here and I wanted it done, however I only elected to have ONE faucet replaced which made the price go up! Long story short, I was charged $815.36 for the installation which took One Hour and Fifteen minutes (I provided the part). In addition to this, I was charged $119.00 for the service call fee! I paid a total of $934.36 and 2/3 of the time he was here was spent on trying to sell me a service plan for my plumbing, H-Vac system as well as my electrical needs for $60 A MONTH! Then, you get a whopping 10% discount on the service call fee! I calculated that this service call was $12.47 per minute! I contacted the company customer service representative to talk about what I thought was an extremely high charge and all she could offer was that they have to pay for gas, tools and expenses! She also reminded me that I signed and agreed to the bid (she told me this 5 times). I told her I DID agree that that was their bid and I paid it! I did not agree that it was a fair price but I did not want to confront the young technician. I called HER to discuss the issue, to see if she thought that $934.36 for 1 hour and 15 minutes labor was fair. She did! Call this company if you have money to burn but you will get your work done politely.

Adding to previous review. They continue to call and badger me to buy more services. Do yourself…read morefavor and do not use this company.

We had our HVAC replaced by Air Excellence and were happy with their service and products from…read morestart to finish. The technicians were friendly and professional and came at the time they estimated. They were good about us having dogs in the house. Their team was conscientious about our home and cleaned up the area perfectly. We are enjoying our new system and highly recommend Air Excellence.

Great service all around. My Technician was Brad Lee ms upper nice guy, very knowledgeable, and…read moreprofessional. He would explain items to me as he went along. We called Air Excellence due to a minor smell of gas when the heat would kick on. Brad came by and checked our entire furnace out. Made sure everything was looking normal. After he cleaned everything up and put it all back together we ran a few test runs to see if we could still smell the gas. We could and he recommended we call Laclede to get out here and check to see what was going on. I am very thankful he did. He could have gave some bs reason as to why it was leaking charge me an absurd amount of money and move on to the next job but he didn't. Brad stayed at the house until Laclede showed up and gave him a brief run down. After about 3 hours of searching Laclede finally found the leak. I called Brad back to tell him what we found and the part that needed to be fixed. He asked if he wanted me to have him come fix it right then and I told him tomorrow would be fine. Brad got me a quick price quote and everything the next morning and was out the next afternoon. He replaced the control valve in about 30 minutes and was on his way. Overall this was a great experience for a new home buyer. Brads price was amazing and his professional was second to none. I will be calling him for all Ac/heating needs from now on.

Avoid Scott-Lee Heating Co. I hired them to resolve an HVAC water leak, resulting in two failed…read morerepair attempts, safety liability shifts, and unauthorized charges. First visit ($187): The technician claimed a personal medical issue and required me to provide my own ladder and physically assist in operating his equipment. The leak was not fixed. Second visit (Promised by their office as a $O warranty call): The technician applied a cosmetic putty patch ("thumb gum") to the exterior cabinet rather than performing a mechanical repair. He then completed unauthorized maintenance and added a $385 plan renewal charge on-site. The Service Manager refused a refund. I filed formal disputes for both charges with my credit card company, which returned my money in full after reviewing the voicemail and email evidence. Substandard trade work and incorrect billing.

I've had some bad experiences with other companies (charging exorbitant amounts compared to other…read morecompanies, saying they completed work they didn't perform, etc.). That's not the case with Scott Lee. Their rates were very reasonable and they did an absolutely stellar job. (One visit was for the furnace service, another was for an a/c coil replacement.)

I can't say enough good things about Apollo. They installed my Carrier system in 2018 and took…read moregreat care of me. I've called them out for my mother's house and they've been great. Thanksgiving Wednesday 2025 and I had no heat. Jonathan came out in a couple of hours and fixed the furnace. Parts were still under warranty. Nobody cares more than a family owned business. I recommend Apollo to everyone I know.

We just moved here and had no idea about our furnace, Tommy showed up, did a service & inspection…read moreof our system. Then very throughly explained the system to us. Did not try to force in to anything. Tommy is a very good & honest serviceman.

Excellent service, professional techs. A+ -…read moreMyself, my mother and sister have each used Johnson's for years for multiple issues at each of our homes. Many times we've just had minor issues, easily repaired for very little money. When they could have tried to up sell, but never have. We've recommended them multiple times to others and will keep doing so.

Had a furnace malfunction and Johnson was responsive in servicing the same day. They were able to…read morediagnose problem however they wanted to charge $245 to diagnose and replace a flame sensor. The technician could not explain how this amount was calculated....he could not tell me how much the part was, nor the labor charge. I declined to have the repair done due to no fair explanation of what I was paying for. I quickly and easily found and ordered the part online and had it delivered to my home for $17 my cost. I then replaced it in 5 minutes by taking out one easily accessible screw and a slide on/off wire. I understand the service call charge of $85, however they could not justify $150 extra for very easy low cost fix. I don't mind paying a fair price but I completely feel like this was an example of shady overpriced repair practices. I won't be using them again.

When I was shopping for a new central air unit, I knew I wanted to get at least 3 estimates. I…read morefound Thomas Hoffmann when searching on Angi and I'm so happy I did. Their service was nothing but professional, friendly, and helpful. Thomas himself called and spoke with me to set up the estimate. I asked that they take a look at my 24 year old water heater while they were there. Their price....literally thousands less then others, professionalism, and ease of working with them convinced me I had a winner so I scheduled both to be installed. Even after the install the service continued when they registered both units with Trane and Rheem and gave me the printed warranty certificates. This is who I'll call when the time comes to replace the furnace.

i almost froze and he came and fixed my heater and he did a…read moregreat job he is an awesome man thank you, mr thomas