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Chris’ Guitar Shop

4.7 (122 reviews)
Closed 10:00 am - 6:00 pm

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Ronnie rocking out in Chris's guitar while waiting for a re-string.
Dale D.

Guitar re-string. While I waited very nice peeps. Fun place to go. Very affordable and dependable tuning.

My guitar was worked on by Chris Guitar Shop.
Ted L.

This is a review about needing someone to help fix a very precious heirloom that my father bought for me back in 1983. I had stored it away for over 40 years, and with the heat and cold in my attic, this guitar needed some TLC in order for it to perform as it should. I decided to look for a guitar technician who could advise me what needed to be fixed. I came upon Chris guitar shop in Pomona and decided to take it to them and began my journey to restore my personal piece back into service. I met Brandon and Jeremy when dropping off my guitar. They listened to my story about my concerns to be looked at. In front of me, Chris's shop employees began working on my guitar issues. Upon the work experience of these technicians, their concerns for a hum from my guitar gave a greater need to remedy this in addition to the other issues. The communication came back to me as they forwarded this problem to Chris to look at. I was patient as I wanted my guitar to be perfect. In that situation, Chris explained to me that he was thoroughly going to look into it. Later that day, I received a call, and he explained to me how he fixed the issue. This guy has over 30 years of experience on the road with professional groups, and he knows what he is doing. I felt safe giving my guitar over for repair to them. if you are in need of a speedy repair, I would call the shop and explain the situation. Chris will always have technicians on hand. If your instrument has special needs, you should speak with Chris for a good communication relationship. I really enjoyed hearing his continuing career with the professional music industry and his contacts he has if you need some additional equipment on the side. He sells and repairs amps guitars on the side. If you want a custom guitar made, he can also do that too.

Went to these guys twice in one day, first time to get some adjustments on my p bass, second time brought my buddy down to get his pickup installed. These guys are the real deal, they'll get it done quick and right.

Will R.

Chris worked on my 1963 Stratocaster and Les Paul standard and simply did a fantastic job. He is meticulous with his work and I will absolutely use him again. I don't trust just anybody with my '63 strat but I trust Chris, and you should too. Highly recommended.

Photo showing how deep Chris cut the slots of the frets.

Short Version: I would not trust this shop to refret a guitar. Take lots of photos of how your guitar looked before you dropped it off to this place. Get everything in writing--Chris may offer discounts verbally and then "forget" about them later. Long Version: I brought a guitar here for a refret, and the experience was incredibly disappointing. I dropped it off at the end of May, and Chris told me he would be gone for six weeks but would complete the job upon his return. That was fine with me. However, when I called in late August or early September for an update, I was told someone would get back to me--but no one ever did. I waited until October to follow up again and simply asked for the guitar back due to the extended delay. Chris then called to apologize and explained he had a lot going on. He offered to finish the job and comp the fretwork as an apology. I agreed. In November, Chris called and said the guitar was ready. When I went to pick it up, I immediately noticed a bare patch on the neck where it looked like the finish had been stripped, and something had stuck to the wood during the refinish process, leaving the area unfinished. Chris tried to quickly buff it out with a rag. I told him he could hold onto the guitar for a few more days to fix it properly. At that point, he became visibly upset--slamming drawers and tools and yelling at his assistant. The whole scene was unprofessional and incredibly awkward. When I returned a few days later, the unfinished patch had been refinished, but it was still very noticeable that something went wrong, see photo attached. I didn't make a big deal out of it because, at that point, I just wanted my guitar back. When I asked how much I owed, Chris said, "Well, the fret work is usually $400, so you owe me $400." I politely reminded him that he had offered to comp the fret work. His response was basically that he I didn't have time to sit there and barter with me and to just take the guitar. Not wanting to burn bridges, I paid $200 after discussing the matter with his assistant. Having never had a guitar refretted before, I initially assumed this must be normal. But I couldn't get over how deep and uneven the fret slots were, and how many tooling marks and scratches/scars were on the actual fretboard. So I posted photos of the work on a luthier forum. The responses--over 50 of them--were overwhelmingly negative. Knowing the internet can be a little harsh, I sought out multiple second opinions in person. I brought the guitar to four different luthiers, all of whom confirmed the work was subpar--ranging from "half-done" to "completely botched." I ended up having the refret redone by a different tech who did an incredible job. The difference was night and day. I was also informed by the second tech that the fretboard was left extremely uneven and was not flattened properly before Chris installed the new frets. I never asked Chris for a refund or any kind of compensation. I did, however, ask him politely to remove a video he posted on Instagram of him working on my guitar, as I felt it was disingenuous to use it for promotional purposes given the final outcome and feedback from other professionals. He left me on read and the video is still up. So seeings as he's using my guitar to advertise his shop I really felt it necessary to provide the full story for anyone considering getting the same work done by him. I've attached images that show the quality of work Chris did and two photos of assessments I got from other guitar shops indicating what would need to be done to fix Chris' work. For anyone interested, click the link below to view comments from the luthier forum: https://www.reddit.com/r/Luthier/s/abbFlpgtLs

Acoustic guitar
David M.

Chris is great! I'm bringing all of my guitars here. He did a new saddle, setup, and intonation for my Martin D16E and it is perfect! Not only great with guitars he's great with people too. Taught me a lot, especially about guitar care. So friendly, energetic, and helpful. Stephanie and Jeremy are also very nice and helpful. Good prices as well.

Excellent turnaround time !
Daniel M.

You will consider yourself to be very fortunate if you are able to bring your guitars to Chris' guitar shop. The owner, Chris, is a very welcoming guy with tons of knowledge and know how . The store manager , goes by Butter, I have worked with him for years and he is literally one of the best, I have not seen an equal to him when it comes to figuring out wiring and schematics, excellent guitar tech all around and very chill . so whether its a set up or you are working on building a custom guitar , which they can do, this is the place to go to. Not many shops have a master guitar tech, but here you have two. In summary Great techs reasonable prices satisfactory Turn around times guitars are well taken care of Also they have their own strings which feel really good to hands

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3 months ago

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3 months ago

Chris is an amazing guy! Incredibly friendly, skilled, and thorough!! Was willing to get right to work to get me set up for a gig TOMORROW!!

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3 months ago

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10 months ago

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9 months ago

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1 year ago

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10 months ago

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1 year ago

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Chris C.

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2 years ago

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Chris C.

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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10 months ago

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1 year ago

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3 years ago

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2 years ago

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Chris C.

Thank you for allowing us to work on your guitar.

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1 year ago

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10 months ago

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11 months ago

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5 years ago

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1 year ago

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1 year ago

Helped restring a guitar. Great service. Went the extra mile and gave a quick lesson.

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2 years ago

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Chris C.

Thx for allowing me to work on your guitar John.

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2 years ago

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2 years ago

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1 year ago

Very friendly, everyone is easy to talk to and very informative. They do good quick work

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1 year ago

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4 years ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

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2 years ago

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Chris C.

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3 years ago

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Chris C.

Thx man for coming by. Were here to help.

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2 years ago

Just got strat modified amazing very pro and detailed love the shop layout easy accessibility

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Ask the Community - Chris’ Guitar Shop

Whats the cost to do an EMG pickup conversion from passive on a HH guitar with a three way toggle switch? I also wanna keep the existing cavity for the pots but if needed id be open to a new battery cavity. (Price?)

If u have the all parts, it would be charged and an electronics install. $120. Depending on how much room is in the cavity wil depend on if a battery box is needed. That of course would be an extra charge. Can’t give u a quote on the battery box… Read more

Do you do refrets on electric guitars or other fret fixes?

Absolutely! We perform every repair a string instrument could ever require.

Do you guys paint and repair chips on guitars? I got a Jackson Kelly that I want to get painted a solid color and a chip that needs to be repaired

Absolutely.what color?

Am I able to purchase a guitar?

U r able to purchase a custom guitar. We do not sell other brands

What's the turn around for intonation and general tune up on a strat?

1-3 day. If I had it in today it would be ready Friday Call when ur ready and we’ll get u dialed in.

View All 6 Questions

Review Highlights - Chris’ Guitar Shop

I have nothing but good things to say about this shop and the guitar tech I worked with.

Mentioned in 6 reviews

Read more highlights

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Music-N-Smart

Music-N-Smart

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My daughter has taken lessons here for several years, starting with piano, and we've had mostly…read moregreat experiences with the teachers. When one teacher wasn't the right fit, the staff was flexible and supportive in helping us make a change. The director and front desk are thoughtful, accommodating, and always focused on what's best for the students. Recently, my daughter switched to cello and absolutely loves it--her teacher, Jasper, is genuine, respectful, and makes learning the cello feel relaxed despite its challenges. Recitals are fun, and we're so happy with the program and its affordability that we plan to enroll our other kids in piano group lessons for music theory. We'll update this review then!

We signed up through the city recreation program. It was advertised as Introduction to Piano. It…read morereally should be Introduction to musical instruments since other instruments were introduced. I felt mislead, but my daughter ended up enjoying it. She really wanted to play the piano so we continued to take the classes. The way they teach piano is by scales, Solfège. The monthly tuition at the moment is $137 per month for 1 hour lesson once a week. They take zelle, card, or cash. The classes are pretty big in my opinion. Maybe 10 kids per class. I think it's way too big. Especially with little kids. Should be 5 kids per class or maybe 4. I say that cause I can see the instructors are trying to keep it together when the littles get out of order. One of them rebuked my 6 year old child for touching some instrument. I couldn't see what she was doing, so I didn't say anything. It was quite embarrassing. I'm the parent I could have taken my kid out to speak to her and tell her not to touch anything and spared her the embarrassing rebuke in front of the whole class, but anyways. There is another music school in Walnut that teaches piano by letters. Might be a good choice for a kid that wants to learn piano seriously. It's called Tchaikovsky school of music. The price is reasonable for 30 min private lesson depending on what level of instructor you choose. Which is better for little kids cause it's shorter. They'll also work with you if you need reschedule, and wont charge for days the instructor is on vacation. Music N Smart is a decent music school, but it's only 1 out of several you can choose from. They wont work with you if you need to reschedule and will still charge full price if they are on vacation.

Chris’ Guitar Shop - guitarstores - Updated July 2026

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