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    Chris O'Brien Pools and Contracting

    1.0 (1 review)
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    1 year ago

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    R & S Pool & Spa

    R & S Pool & Spa

    4.0
    (46 reviews)
    $$

    Service department very helpful and knowledgeable. Store has everything you need for the poolread more

    I hate giving bad reviews but this is the 3rd year R&S has opened my pool with consistent issues…read more (they close it as well). So third strike.. I've gotta find someone better!! We never see the same techs returning. And we've had issues every single year. It's like they hire new guys each summer and they're clueless. Last year I was told by a tech, he "didn't know the system." This year the pressure valve on the filter was left open, I had a pressure code on my heater (so it was not functional) because I had no pressure to the system with the valve open! I found one of my jet covers in 2 pieces in the middle of the pool. A plug was left on the ground by the system. My pool entry handle is so loose, I've got to tighten it. The system was not primed properly, done with such little water the box was smoking hot when we opened it. I'm thankful I didn't loose a motor. I've called with a couple of questions trying to troubleshoot these issue but was given some bad information. He gave me an electrician's number for the heaters PS code?? I'm sorry they can be the nicest people but this is their profession, not mine. I shouldn't have to go behind them to fix things that are wrong and effecting pool operations or done with little to no care of correct outcomes. Especially for what is charged. I would think a pool opening includes ensuring the system is functioning correctly and if something is not, then notify the owner before driving away. Which they never do check out and let us know how it went or any issues that need addressing. The process is piss poor to say the least.

    Chris O'Brien Pools and Contracting - poolservice - Updated July 2026

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