After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

Scott provides exceptional service at a reasonable price! I have already recommended his quality…read moreservice a few times to others! I have had him do 2 projects for me now and both were fairly priced and went very smoothly. SKIP THE OVERPRICED big names in the game and call Scott, you wont be dissatisfied.

Scott got in touch with me the same day I left a message. He came by my house explained two options…read moreand quoted prices. It was a small job (pipe replace, new flange and reset a toilet) but he took it seriously and accommodated my schedule to get it done. The work was done well and efficiently by Scott, his son, and Luis. Also worth mentioning, his price was substantially less than what I was quoted by one of the big local plumbing companies. Overall an excellent experience, I have a new plumber. Will absolutely use him in the future and fully recommend him to anyone needing plumbing work.

A rather complicated and sad review. I am a senior citizen. My gas heating system needed…read morereplacement after a fire in my furnace. $20,000 and I replaced it. The very next day the second heating system I had in an addition failed. I was distraught!! Net Zero gave me a great quote..several thousands less than other HVAC. What they did not tell me that they were only electric heating contractors. So after paying $12,000.00 for installation I now pay an electric bill of $1000.00 a month in the winter. They walked by a brand new gas system in my home..disengaged a second gas heating 50 feet away and installed a unit that is costing me a thousand dollars a month. Not one of the employees ...installers. or project estimators...addressed what a poor and unkind decision this was. Now I have to redo my heating system...sell my house...unable to retire . Would they do the same to their mothers..grandmothers? This is a sad and sorry company. Yes I know I'm a stupid elderly woman with no recourse from people like this. I just hope this warns others to avoid this snake company.

This review is merely a confirmation that Net Zero continues to offer outstanding service. Brian…read morecame to evaluate and quote a system, after my visit from Mass Save, I was able to get in line for installation. Tim and his team came to install and were inspiringly diligent, skilled, professional, hardworking and attentive to details on appearance/location of all the components. We are very grateful for them!

We had an AMAZING experience with J G Perry Plumbing and Heating. Our water heater started leaking…read moreunexpectedly and was spraying water all over our basement. We called J G Perry Plumbing and Heating in a panic and told them that our water heater was under warranty but was leaking. We'd called several other plumbers and by the time we got return calls from the other plumbers, J G Perry Plumbing and Heating had already dispatched a person to our house who showed up within 15 minutes of our call. The person came to the house, immediately pumped the tank and shut everything off to prevent further damage. We were worried that we couldn't get a replacement water heater for a while since it's not traditionally in stock. J G Perry Plumbing and Heating called us the next morning at 6am to let us know they hadn't forgotten about us and that they got a water heater and would install it that day. The men came to the house at 10am, bringing the new water heater, drapes to protect our finished basement and equipment to install everything. In less than 18 hours, we had a new functioning water heater. We were so thankful to have called them and really appreciated the prompt response and help.

The plumbers came out and fixed a clogged sink. They fixed the clog but said they needed a part…read moreto finish the job. they said when they got the part they would bring it by and "pop it in". When the part came in they kept me waiting 4 hours to come by then told me that they were charging me for the 2nd visit. Not a good company. Run from these guys.

Fast. Friendly. Reliable. You may look over the reviews for Buss and think, "surely they paid these…read morepeople off to write such kind words on Buss' work and service, right?" And the answer would be no. Matt is actually, legitimately, professionally that good. A rare combination of quick service, friendly demeanor, and professional expertise in approaching plumbing and mechanical challenges. As anyone who's ever had to deal with complex mechanical or plumbing projects knows, there's always more than one way to approach a problem, and Matt's creative and thoughtful approach to these situations is a great way to ensure the work gets done well and within budget. I've used Matt for both servicing of heat pumps and installation of whole house water filters and all situations Matt's been fast, effective, and reasonable on pricing. Compare that other larger providers with longer turnaround times and a litany of subcontractors feeding their over-capitalized organizations where you can't actually interact with another human being without a corporate iPad price quote for services you don't need and a markup, you don't want to pay intrinsically involved. Here's a professional who's legitimately interested in understanding the project and doing the work well.

Great experience! My poor dad's heater and water heater broke at the same time and I was looking…read morefor estimates. Matt was quick and professional and gave me a good recommendation on replacing our water heater with a trusted brand along with a reasonable price. He came through the next day and was did a great job in putting in the new unit. Their work comes with an one year warranty and the product has a lifetime warranty so we don't have to worry again for at least some time. Flexible, responsive, professional, and reliable. My dad is fully satisfied.

Integrity in a business can be difficult to find. Add competence to the business and you will know…read morewhy Acton Refrigeration is a good bet to solve any HVAC problem. They are in my top 5 list of people who care about their customers.

I have used Acton Refrigeration for over 10 tears. They came by this morning to replace our filter…read moreand check out a lack of heat on our second floor. The technician discovered the thermostat was not working. He was very knowledgeable and solved our issues quickly.

Stopped by for diesel. It was priced the best around. I called in first and spoke with Michelle…read more(Melissa?) in the office. She explained the price and that cash and card are the same for diesel. I went over after lunch. Bill the gas attendant was very nice. Explained where things were and the different diesel options (on road, off road, high flow etc). Also explained other items that are offered. Even the customers while I was filling were nice. Great experience.

I am writing to express my profound disappointment and "disgust" regarding the treatment I received…read moretoday. I have been a loyal Bursaw customer for 40 years, but after my experience this morning, I am questioning that loyalty. I received a cold email stating that my scheduled oil delivery would not be made. The reason given was that your drivers might "pull a muscle" pulling a hose through the snow to reach my tank. Following this, I spoke with a manager whose unconcerned tone during our call was frankly appalling. I am 80 years old. At my age, I am physically unable to shovel a path to the tank myself, and finding immediate help for snow removal is nearly impossible. I have relied on your service for four decades, and I never imagined that Bursaw would be so completely unconcerned with the well-being of their elderly customers during the winter. To be told that a delivery cannot be made to an 80-year-old customer because of the risk of a pulled muscle--while leaving me without a clear plan for heat--is unacceptable. I expected much more from a local company I have supported for most of my adult life.

I'm writing this review because it can be really hard to find an HVAC company that's competent and…read moretrustworthy, AND who does residential work - and these guys are both. They installed our home AC about 20 years ago, We've had them come to our house a couple other times since, and *every* time they've been great. One time, we did call someone else by accident and boy did we regret that... but that was at least 10 years ago. Most recently (ie. this summer), our AC died during a heat wave while a friend was staying at our house taking care of our dog. It turned out that the owner was away for the weekend, so he sent one someone else that works for him to our house. They diagnosed the problem and got the repair done right away. The point here is that it isn't just the "owner" that's great, it's also the other people that work for him. There is always the caveat that nobody can work on "every" brand of AC, but if your looking for an HVAC provider, these people are great!

Don't love that they have a call service for when you need them but it's fine. I've had a few…read moreinstances where they've come and I had to have them return to fix what they had just installed. I felt a bit over charged when I got dinged for a annual visit where they serviced everything in December and said it all looked good, then a week later our heater stopped working and it turned out we needed a pretty pricey replacement part. Felt they should have waived the annual check up invoice and only charged for the emergency visit, parts and labor for the follow up visit. I guess it's what I expect out of any company like this though.

Poor troubleshooting costed us hundreds of dollars by excess gas consumption and wasted visits…read morethat resulted with nothing until the boiler cease to work. With simple combustion analysis they could find an issue we reported 5 moths ago that pointed out to combustion based on Lochinvar Knight website tutorials. To their credit installation of the boiler was very professional, however the maintenance was just the opposite.