We had an AMAZING experience with J G Perry Plumbing and Heating. Our water heater started leaking…read moreunexpectedly and was spraying water all over our basement. We called J G Perry Plumbing and Heating in a panic and told them that our water heater was under warranty but was leaking. We'd called several other plumbers and by the time we got return calls from the other plumbers, J G Perry Plumbing and Heating had already dispatched a person to our house who showed up within 15 minutes of our call. The person came to the house, immediately pumped the tank and shut everything off to prevent further damage. We were worried that we couldn't get a replacement water heater for a while since it's not traditionally in stock. J G Perry Plumbing and Heating called us the next morning at 6am to let us know they hadn't forgotten about us and that they got a water heater and would install it that day. The men came to the house at 10am, bringing the new water heater, drapes to protect our finished basement and equipment to install everything. In less than 18 hours, we had a new functioning water heater. We were so thankful to have called them and really appreciated the prompt response and help.

We had to replace 3 outside faucets Excellent very professional, efficient friendly…read more Somewhat expensive but worth it.

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

My realtor sent them photos of my unit before they even went to my townhouse. They determined then…read morethat they are not equipped to service that type of heating system but would assess the work anyway. After arriving at my townhouse, they again determined they were not equipped to service my unit but still charged me $490 for the assessment!! $490.00 to determine they can't do anything!!! This company is a joke and I would never recommend them to anyone.

Project was to move an easily accessible toilet water line approximately 6 inches. They gave me a…read morequote for $990. I sent detailed photos showing how easily accessible both sides of the wall were to ensure they were quoting the right job. After more than a month with no response, they finally confirmed that the $990 was their price. I had it done for $200 with a different plumber. I would not recommend them both for price and lack of customer service / responsiveness.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

I had clogged kitchen sink and contacted them on Monday night, they quickly responded with an…read moreestimate. They also gave me multiple availabilities for the next day. The technician Santo came and fixed the clogged kitchen sink drain. It was deeper clog so he used a long snake and made sure the pipe to the main drain was unclogged. He also gave me tips to prevent the same thing happening again. I would use them again in the future.

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.

Hello, On Monday,…read moreApril 13th, I had a return maintenance visit from Brandt, a service technician from Papalia Home Services. This was my second visit from them. Just as in the first service call last Fall, as a home owner I could not say enough about Papalia. The service technician, Brandt, is such a friendly, knowledgeable guy. He explains everything he is going to do prior to doing so. He will also check upon request any problems with any of the areas that I may have or needed fixed. This company is such a find for someone such as myself, a single homeowner who needs any assistance with home services. Thank you to Brandt and Papalia. Nancy Starbird Southborough, Ma

Papalia pulled a no show on me today for an HVAC service. No phone call, no e-mail, nothing. Just a…read moreno show. Then, when I called them, I got a lousy AI customer service rep. Next day, they did show up and got the job done. The tech Lily was very knowledgeable and helpful and got my AC system up and running again. I dinged them one star solely for the no-show the day before. Lily gets 5 stars.

Great experience! My poor dad's heater and water heater broke at the same time and I was looking…read morefor estimates. Matt was quick and professional and gave me a good recommendation on replacing our water heater with a trusted brand along with a reasonable price. He came through the next day and was did a great job in putting in the new unit. Their work comes with an one year warranty and the product has a lifetime warranty so we don't have to worry again for at least some time. Flexible, responsive, professional, and reliable. My dad is fully satisfied.

Matt is a great plumber. My old plumber sold his business, I have tried many plumbers. Matt is the…read morebest one. He will be my plumber in the future.

I didn't do my homework and ended up paying $1500 "stupid tuition" to have to company exchange out…read morea completely working 6 year old water heater 18 months ago and now we have issue with CO leak. Talk about feeling stupid! Here is the long story... 2 winter ago, we had a house full of guests staying for the winter holidays. Our demand for the hot water shot up significantly. On one of the trips down to the basement to bring up more supply, I noticed that there was a small pool of water by one of the 2 water heaters on the floor. We called these guys in since they have been "our plumbers" for several years and came highly recommended by our neighbors. And 1 week and $1500 later we got ourselves a new water heater. Yay! Although, I never noticed any more water on the basement floor and asked so when the crew came to install the new one. They told me some crazy "the metal contracts when water is cooled (we had turned off this heater by this time), that's why there is no water leaking". It didn't sound right at the time since Logically the hole should have gotten bigger if metal contacts. We just wanted the problem solved so we went ahead with it. We recently had the house energy audit by Mass Save. The auditor told us that the new, not the old, water heater didn't pass the backdraft test and is leaking CO Back into house. And since the other heater next to it is functioning fine. He doesn't think it's a chimney issue. Add salt to the wound is that after I researched on the Internet, I now realized the small pool of water on the floor was a normal phenomenon for the heater to relieve additional pressure under high demand. You bet we are not calling them back ever. I am now debating if I should complain to BBB and the company owner directly.

Since June 24, we have been waiting for an estimate for radiant heat from this plumber and have…read moreinquired several times. His office said he had not been feeling well in the month of June, so he would get back to us. We never would have invested the time with Mr. Kelleher had we known that he would never follow through.

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Came out on short notice to help me identify a leak in my basement! Great communication and easy to…read morework with. Will recommend to friends and family

When Mark arrived he put covers on his boots so as to not drag dirt into the house. He identified…read morethe leak problem and offered to fix it then. He cut a precise opening in the ceiling, made the awkwardly positioned repair, tested the fix and then meticulously cleaned up the area with a vacuum (including the top of the door trim!) I was very impressed with his great attitude, professional manner, technical skills and his attention to details like clean up. He'll be my first call in the future for any plumbing or heating issues.

From the owner: With 10 years of experience call for plumbing & heating needs.read more