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    Christus St Vincent

    1.0 (3 reviews)
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    CHRISTUS St. Vincent Health System

    CHRISTUS St. Vincent Health System

    2.1
    (127 reviews)
    1.0 mi

    I found my 84 year old mom with dementia unresponsive when I swung by for a visit. My 90 year old…read moredad was leaning over her on the couch confused and unsure what to do. I quickly called 911 and EMS was there within ten minutes. They wasted no time rushing her to Christus St Vincent where she spent eight hours in the ER while they stabilized her, and then another five days in ICU before being transferred to a Specialized Nursing Unit. She had pneumonia, which had turned septic, and it's scary to know how close we came to losing her. Fortunately a week before all of this I had convinced my parents to give me their medical powers of attorney, so I was the one talking to the doctors about her DNR requests, treatment and prognosis throughout. There is no question that they saved her life. I have three sisters who all live out of state, so during every discussion I had with the doctors and nurses I asked them if I could record the conversations in order to accurately be able to relay the information on to my sisters and they were very understanding about it, and were able to explain in layman's terms anything I needed clarification on. I can't thank them enough for what they did because from the doctors all the way down to the nurses and radiology techs there is no doubt in my mind that my mom wouldn't still by here if not for their excellent care.

    While I do believe NP Pino has the best intentions, the practice and system are failures. All…read moreappointments are 30 minutes regardless of need. The first appointment was a general, introductory conversation, no exam. The second was an exam including pap. I had not had one in years - and thankfully everything is good - but given I'm at the opposite / receiving end, I have no idea what she is doing. Within 30 minutes of leaving the exam I ruined a nice pair of pants. I was told later I had to ask for a pad. Is this a costly item? I called end of March to get a referral for an ENT. The white noise machine in the judicial court building created tinnitus during my "ordered to appear" service for the Meta case. No referral but I should go to urgent care or wait months. I asked to be put on a cancellation list. Not sure one exists ... never got a call. I went to urgent care and got a referral for an ENT. Asked numerous times for them to fax the referral to a St Christus ENT (the first being Dr. Brown who they seem to promote). Somehow even though I confirmed the fax number it never showed up. Eventually the urgent care said they handed me a printout and I should take it in myself. I mentioned this to Pino's office. They indicated it's not their fault. I love Santa Fe and worked 40 years so I could retire there. I bought a fixer upper and finished remodeling it myself last week. I left the next day and put it on the market. I have no health issues and take no meds; this tinnitus is the first one I've dealt with anything in retirement and given the intentionally dismal care and support of this practice and few physicians who take new patients, this isn't the place to retire. Since leaving I have established new insurance, scheduled a doc, and will be seen before anyone in Santa Fe cared enough to see me. No need to respond to this by anyone in the practice or in Santa Fe. The ridiculous comment about my attitude when I called and pushed option 1 EIGHT TIMES to cancel my upcoming appointment says everything I need to know about how you operate. I never received a call back from the office manager and won't read or follow up on anything you have to say at this point.

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    Happy to be alive.
    Happy to be alive.
    Christus St. Vincent Health System Regional Medical Center now offers all private hospital rooms.
    Christus St. Vincent Health System Regional Medical Center now offers all private hospital rooms.
    CHRISTUS St. Vincent Health System

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    Passport Health Santa Fe Travel Clinic

    Passport Health Santa Fe Travel Clinic

    3.5
    (2 reviews)
    6.0 mi

    Expensive. Staff mediocre. Don't like the sales pitch for and push for unnecessary travel items for…read moretriple the ordinary price. They have some hard to find shots for travel though.

    When traveling abroad, it's hard to imagine doing any better than Passport Health…read more First they are warm, welcoming, professional, and they actually respond promptly to email or phone inquiries. In my appointment they took the time to thoroughly address every health prophylactic treatment and recommended vaccination. They provided exceptional travel supply options such as first aid kits that include electrolyte salts to treat travelers diarrhea. Vaccination injections were painless & they helped plan them to prevent post vaccination sequelae. Before you leave they provide you with a large bound travel itinerary including consulate locations, all health related risks and how to prevent / treat them. It's awesome! Before I left for my trip I had symptoms that I worried might have been an infection at the vaccine site. Immediately went to urgent care & they said I was fine--large and temporarily swollen response which it turns our is completely normal for yellow fever vax, and meant I was now making antibodies to that virus. Before I could leave urgent care I had a call from Passport Health telling me the exact same thing. Awesome! On my trip about 10 days after getting over 30 mosquito bites in a malarial zone (and having forgotten to pack my anti malarial prophylaxis they prescribed & recommended) I began to have extremely high fever, chills & other sick symptoms consistent w malaria. Called them out of country before I returned from South America & Nanci was right there for me. She said NO don't take anti malarial meds just yet. She did some research right on the phone & told me I was in a dengue & possibly Chikunguya zone (no treatment avail for either) and that taking anti malarial meds if I didn't have it would make me much sicker & "muddy the waters of diagnosis". She said get to an ER that can test for malaria. She gave me her cell number (amazingly thoughtful) & began replying to my first message right away. Even through the night when I felt miserable tired & wanted to wait to the next morning to get tested--she said that's a bad idea and could get worse. Luckily, I had prepurchased travel insurance which included concierge service that found nearest hospital w all necessary tests (some of the nearby facilities didn't have them--big time saver). ER's are never fun but getting Malaria, Dengue & complete WBC panel back normal by early next morning let us know I probably had some kind of bad stomach bug and nothing worse. Nanci saved me from taking unnecessary meds--as a natural health devotee & natural medicine practitioner that means the world to me. Began to get better within another 24 hours & enjoyed the rest of my trip. On return home, I was astonished to receive a followup phone call from Nanci, wanting to make sure everything turned out well & see if I had any return questions or concerns. Professional, caring, organized, and with followup care that was included with my initial consultation price? I'm sold! Passport Health, I'll see you before we venture to SouthEast Asia next year. As long as I'm in NM, I plan for this to be my travel health clinic. Happy to pay out of pocket for such remarkable care. Thanks Nanci!

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    Passport Health Santa Fe Travel Clinic
    Passport Health Santa Fe Travel Clinic
    Passport Health Santa Fe Travel Clinic

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    Christus St Vincent - medcenters - Updated August 2026

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