My (now fiancée) and I came in just starting the process of looking for an engagement ring and had…read morethe best experience one could possibly have. Giovanna was so knowledgeable and personable it was great. She showed us some options and within a week had a diamond that my fiancée had to have. The whole process so seamless and to easy. If I could give a 10 star review I would. I was a little overwhelmed with looking for an engagement ring but Giovanna made it so simple and enjoyable. I can't wait to see what we can come up with for our wedding rings. Her and her staff are incredible, she also beat every other jeweler's price dramatically.

All worked out and went well with Giovanna's professionalism and genuine advice and service.read more

Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 ©…read moreCalling in all SF Bay Area fine jewelry connoisseurs! Smythe & Cross moved couple blocks down the street from 350 Main to 231 Main into a beautiful, airy, new showroom! Classic high end jewelry, showcased in the beautiful space. Contemporary design, fantastic showcases, superior to the old school countertop style displays, by far. Folks you're gonna hear it from me: nowhere else will you find the most trustworthy, knowledgeable, and friendly staff! Most importantly, the exceptional jewelry selection you'll see only at Smythe & Cross! Tantalizing diamonds and precious gemstones in phenomenal settings found only at Smythe & Cross. The impeccable taste of the store owner, Khatchig, will guide you without fail. Professionalism at its best. Never overbearing and always a solid advice. Does everyone get a VIP treatment here, or is it just me? I'm laughing and I must admit, I feel here super comfortable, and something tells me that you will, too. I brought my business to Smythe & Cross for 11 years, thus far. Getting a fine gift of high end jewelry from Khatchig's store is a pleasure in itself. You will discover exquisite designs that mix optimism and exuberance to make you appreciate classics as well as fancy styles alike! If you know exactly what you're looking for, and Khatchig doesn't have it in stock, he'll find it for you. If you have a vague idea yet not very knowledgeable in the caveats of finding the right piece, talk to Darren or Pamela, make your wishes known, and let them show you what they can do. You'll be happy, I promise you. Diamonds and buttery 18K yellow gold, go hand in hand with sparkling fiery champagne! Let's pop a bottle and celebrate! *Shine bright like a diamond Find light in the beautiful sea I choose to be happy You and I, you and I We're like diamonds in the sky *Follow her down to a bridge by a fountain Where rocking horse people eat marshmallow pies Everyone smiles as you drift past the flowers That grow so incredibly high Lucy In The Sky With Diamonds! A girl with kaleidoscope eyes! [ update Review so count remains #716 posted with 8 pictures on Aug 2, 2022 ] Khatchig is the kindest man I know! @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 Impeccable new showroom! @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 A few selections @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 Come on over! @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22

Excellent service and experience. I brought my Burberry watch to have the batteries serviced and…read morewhen my boyfriend went to pick it up their credit card machine was down and they just told him it was on the house.

Wifey needed her watch battery replace. We stopped in at Preziosi's , knocked on the door and we…read morewere buzzed in. The owner is super nice, replaced the battery in no time flat, and set the time for her. $15 charge. Preziosi sells quality jewelry ranging from approximately $1,000 to, high end exceeding $49,000 Sorry out of respect for the owner I chose not to take pictures of the inside.

Great selection of reasonable priced fashion jewelry. Found a beautiful gold love necklace with a…read morediamond for the O. Friendly service and pleasant atmosphere. I would definitely recommend checking them out.

I can't say enough great things about Felicia at Geoffrey's in San Carlos! From the very beginning,…read moreshe has gone above and beyond to make sure my fiancé and I had the absolute best experience while choosing our rings. Her attention to detail, patience, and genuine care truly set her apart. We each now have two rings from Geoffrey's, and we couldn't be happier - not only with the incredible quality, but also with how thoughtfully everything was presented to us. Every visit feels special. The showroom is always spotless and beautifully displayed, and what I appreciate most is that I've never once felt pressured or rushed. Felicia creates such a comfortable, welcoming environment, which is rare and so important, especially when making meaningful purchases like these! We'll absolutely continue coming back to Felicia for all of our future jewelry. She's simply the best!

Nikko and Sonny was awesome! helped me identify and value my ring, i was approached right away, my…read moretime was valued, and I will come back if i have any questions or need anything

Sherry and Nicole were so sweet and helpful! My boyfriend and I came in looking for a wedding gift…read more They helped us find the perfect bracelet and helped me customize it. They were very transparent with all my questions. I'll definitely come back next time I'm looking for a statement piece! 10/10!

Nice to see Gleim on main St Los Altos! the jeweler is a San Francisco mainstay from decades ago…read more There's also one at the Stanford mall (I think it's still there). I just had some family heirlooms re-appraised for insurance purposes. Gleim has a stellar reputation. Very trustworthy. I have been wary of leaving valuables being appraised off site because in my mother's case, a family diamond was "swapped out" for a much lesser quality diamond less than half the value of the original. Nicole and the staff on Main St is great to work with, knowledgeable, professional and friendly. The inventory is beautifully curated. I also learned that the owner Bhuvan takes sterling silver and gold either for appraisal or cash as melt down by weight. Next time you need a piece repaired, cleaned or a special gift (they also have beautiful estate pieces) stop by Gleim!

Great female run small business. They are very honest and kind. I love their selection of jewelry.read more

Absolutely beautiful store with an amazing selection of jewelry for everyone. Andrea and Mel were…read moretotal sweethearts with their patience, kindness, and knowledge. Would go out of my way to visit the store in person for their exceptional service and exquisite jewelry.

Everything went well while shopping for my birthday gift. Aimee at Jared's treated my husband and I…read morelike family and I left with beautiful earrings and a ring Everyone there is very attentive and their selection of jewelry is amazing.

I used to be excited to have my engagement ring (purchased 2004) & band cleaned at Jared's. The…read morepeople were professional and seemed glad I was there and I could happily wait with my children in the play area. But recently two men who were working when I visited to drop off and pick up my ring were surprisingly sloppy: in manner and in wrinkled, ill-fitting clothes. Employees of luxury jewelry stores should represent the quality of products & service in their appearance (so agreed my husband when I wondered if I was being snobby). We might consider another place to have it cleaned in future (I found online that the company and their parent company, Sterling, have had lawsuits and complaints about harassment over the decades and not compensating employees as stated). Switching however would mean if the setting, which has never had damage, does sustain damage or looses a stone, we'd lose the warranty protection. In the past the care was always consistent in getting the diamonds and interior of the setting clean but I'm now being given different information regarding whether or not I should have it cleaned in 10 minutes or leave it overnight(s). This location at least is now called Jared's [by/with?] James Allen (another Sterling brand).

I needed a necklace clasp repaired so I went to Vardy's after reading reviews online. The…read moreexperience was first-class! I was greeted shortly after walking into the store and after a brief description of what I needed, Moremi took my necklace to the jeweler in the back. After just a few minutes, she came back with my necklace expertly repaired. It was a great interaction that exceeded my expectations. Highly recommend Vardy's.

I had an exceptional experience with Vardy's Jewelers. They created a custom ring for my fiancé as…read morea Christmas gift, and it turned out even better than I imagined. The craftsmanship is outstanding -- the design, quality, and attention to detail are truly stunning. Beyond the beautiful final piece, Misha's customer service was just as impressive. From start to finish, he was thoughtful, responsive, and genuinely invested in bringing my idea to life. The entire process felt collaborative and stress-free, and I always felt confident I was in expert hands. My fiancé absolutely loved the ring, and it made the gift incredibly personal and meaningful. If you're looking for a jeweler who delivers both exceptional craftsmanship and top-tier customer service, I can't recommend Vardy's Jewelers highly enough.